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예약 가능 여부 확인

메릴스 비치 리조트 II 여행 후기

3 out of 5
메릴스 비치 리조트 II
Norman Manley Blvd, Seven Mile Beach, Negril, Westmoreland

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 271개 이용 후기 중 94개" "
평점 8 - 좋아요. 271개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 271개 이용 후기 중 52개" "
평점 4 - 별로예요. 271개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 271개 이용 후기 중 20개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are great, clean rooms small and intimate.
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Susanne 님, South Orange

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay enjoyed beach-front view's and amazing sunsets. Beach and garden well kept and clean, happy to see new improvements like beach chairs covers, bath tubs repairs,felt safe, all staff was friendly and helpful. Karen gives the best massage on Merrils property, looking forward to returning. again.
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Natasha

좋아요: 직원 및 서비스
별로예요: 청결 상태
Lovely grounds. On the beach front. Amazing staff. Good food. Dated rooms and too many cockroaches. Rooms need refurbishment.
2024년 3월에 6박 숙박함

8/10 - 좋아요

Diane Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Merrils staff was kind and extremely helpful
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Susanne 님, South Orange

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at Merrill’s less than a year ago, I was excited to see lots of great changes all around like new beach chairs covers, upgrades and repairs in bathroom. It’s safe and great place to relax, beach is just breath taking along with amazing views with sunset, All staff is extremely friendly and welcoming.Garden and beach is well kept. I am looking forward to stay at this property again.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Tennica 님, Toronto

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Doug 님, Liverpool

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 13박 숙박함

8/10 - 좋아요

Andre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good service, pleasant staff. They were very courteous and helpful
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Kajay

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Wayne 님, 2024년 4월 2일
Good day,Please feel free to let u know the issues experienced while staying with us we would love to be able to assist with them if any, we can only help if we know if the issue is with the hotel and not the client.

10/10 - 훌륭해요

Gregory Cardell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Really enjoyed my stay there. I plan to go back in 2025.
2024년 3월에 5박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for coming we look forward to having you back

10/10 - 훌륭해요

OlMichael

Staff were so amazingly kind.
2024년 2월에 7박 숙박함
답변 제공: Wayne 님, 2024년 3월 19일
Thank you for staying we enjoyed your visit.

10/10 - 훌륭해요

Nathalie

좋아요: 청결 상태, 직원 및 서비스
Vriendelijk personeel ,eten was goed .Vlak aan het strand
2024년 2월에 14박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for making it Merrils we will be happy to have you back

8/10 - 좋아요

rosanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tvs were not working well. Sound was terrible and tv was very small
2024년 3월에 7박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for coming we will take note of your issue and adjust for your next vacation

10/10 - 훌륭해요

CAROLA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The clean up of the beach after the storm that left weeds and debris was swift. The staff did everything to make our stay a pleasure. It would be nice however if the hot water in the showers were more plentiful and not only at some times during the day.
2024년 2월에 23박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
Thank you for making it Merrils we appreciate your business and for taking the time to post your awesome review.We look forward to your next visit

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
Well run property More food selections
2024년 2월에 9박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
thank you for coming, see you again soon

8/10 - 좋아요

Christine Antoinette

연인과의 여행
We had a great, four night stay at Merrils 2. The service was great and the local food was very tasty. There is something for everyone. We enjoyed the soups, fried plantain, corn beef, callilou and hard dough bread. The meals reminded me of my parents’ cooking:) I really liked the breakfasts. A big shout out to Charlie, Sidane, Peter-Gay, Marlon and the rest of the team for their wonderful service. The grounds are beautiful. The second floor rooms are big with a nice balcony. Everyone is friendly. There was a lot of seaweed on the beach during our stay (which is not normal for Negril), but they did their best to clean the beach area. Some suggestions include keeping the bar open later than 10pm, wine should be included in the all-inclusive bar; snacks between meals and alternate lunch options such as beef patties, burgers and fries; better water pressure in the shower and there shouldn’t be an additional cost for the safe. Thank you for a great time.
2024년 2월에 4박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for making it Merrils we enjoyed your company and look forward to your next visit.

10/10 - 훌륭해요

Natalie 님, Circle Pines

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 10박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thanks for making it Merrils we appreciate your business.

6/10 - 괜찮아요

Whitcliffe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 2월에 7박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for making it Merrils.

8/10 - 좋아요

Allison Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Wayne 님, 2024년 3월 23일
Thank you for coming, we love that you had a great time.

6/10 - 괜찮아요

Jonas

2024년 1월에 6박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I love how it's right in the middle of everything. My only complaint is the terrible mattress. I couldn't get a good night's sleep all week. The bed are only 5" thick
2024년 1월에 6박 숙박함

4/10 - 별로예요

michael

가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
Good day please feel free to let us know your issues if any we would be happy to help

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, best location and warnest friendliest staff
2023년 12월에 8박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
Thank you for coming again, as always you were wonderful company.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I go every year. I stay because of this places uniqueness.
2023년 12월에 6박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
thanks again we look forward to your visit each year.

4/10 - 별로예요

Marla

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
So sad...
I stayed at Merrils 12/29/23-1/2/24. This was my 3rd time staying at the hotel. The hotel is dated and in need of upgrades but is in a great location on Seven Mile. Just steps from the beach. It's close to other restaurants and bars. Prime location which is why I wanted to stay here and bring in the new year. I also convinced my sister and good friend to stay here. The service is excellent in the restaurant and bar but the front desk is ice cold. My biggest complaint is that for the 3 days i had no hot water pressure. None. The luke warm water literally trickled out. We were moved from room 906 to 907 after complaining 3 times. Room 907 was almost as bad; luke warm water with no pressure. I took videos and showed the front desk what i was experiencing. After informing the front desk they told us it was a "outside" problem. It took 1 1/2 hrs for the water to come back on. By the end of the third day we finally had luke warm water pressure. I am sad to write this review and unfortunately will no longer patronize this hotel.
2024년 1월에 1박 숙박함
답변 제공: Wayne 님, 2024년 3월 5일
Thank you for coming. based on the checks relating to the review the outside issue was as a result of the service provider that last as long as a week with the resort finding a solution to a national problem in under a day which was collaborated by the logs at the hotel, we apologize for the over stated issues experienced.

4/10 - 별로예요

Joseph

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

8/10 - 좋아요

Stacey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was great, Ms Barbara and Charlie are awesome. The main Chef was awesome, great customer service. He truly knows how to make a guess feel welcome and appreciated. Dining room needs proper training. Housekeeping was great.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

8/10 - 좋아요

Bradley

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Several of us reunite at Merrills annually and have a marvelous time. The resort is Jamaican owned and run with simple rustic rooms and typical Jamaican meals. I've stayed at Merrills 1 and 2 many times. I always have felt safe and comfortable. We did experience a Karen this trip who was in my opinion possibly impaired in some way. The concept of staying in a 5 star hotel as opposed to a 3 or 4 star was lost on her. She was rude to the owner almost daily and demanding and critical of the food offerings. If the menu is stating that they are serving wings during a meal that does not that you can be rude and demand chicken thighs. It was however entertaining which would be the complaint of the day. Hoping that she doesn't spoil another vacation I, for 1 will continue to frequent and enjoy all those who contribute to a marvelous escape to our likkle bit of Heaven. The chefs, the lifeguard, the bartenders, the cleaning and grounds crews, and the Grandisons have a faithful following in those of us who want simple, clean, chill accommodations so we can enjoy our friends and Jaimaca
2023년 11월에 23박 숙박함

8/10 - 좋아요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Joanne 님, Ottawa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms themselves could use a little TLC but all in all, great location, good food, friendly staff. Nicely landscaped
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Brian

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Mze

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
Kleines Hotel mit schönem Garten. Leider sehr viel und laute Musikbeschallung
2023년 11월에 1박 숙박함
답변 제공: Wayne 님, 2023년 12월 4일
Good day ,Thank you for coming, we are normally a quiet property however noise were as a result of celebrations taking place while you were visiting, we apologize.

8/10 - 좋아요

Thea Theresia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함
답변 제공: Wayne 님, 2023년 11월 30일
Thank you for staying with us we are happy you had a great time.

8/10 - 좋아요

CHARLOTTE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the garden view. Friendly staff. Had minor room booking mixup, but got issue resolved.
2023년 11월에 10박 숙박함
답변 제공: Wayne 님, 2023년 11월 30일
Thank you for coming we apricate your business and for taking the time to post your review.

8/10 - 좋아요

Everett 님, Ashburn

좋아요: 청결 상태
No comment
2023년 11월에 6박 숙박함
답변 제공: Wayne 님, 2023년 11월 30일
Thank you for making it Merrils.

2/10 - 너무 별로예요

Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
DIDN'T GET THERE UNTIL OCT31 THE FLIGHT WAS DELAYED AND DIDN'T GET THERE. ALSO HAD TO PAY, ALSO HAD NO LUGGAGE OR PILLS FOR 2 DAYS. THE PLACE WAS NICE. BUT BAR RAN OUT OF COLA! NOT VERY GOOD CHOICES AT BAR. RAN OUT OF WATER PRESSURE, NO HOT WATER.
2023년 10월에 1박 숙박함
답변 제공: Wayne 님, 2023년 11월 30일
Good day we are sorry for all the issues you experienced on your trip causing your vacation to start on the wrong foot thanks for not letting go all the way down hill.

8/10 - 좋아요

Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
PLUMBING OLD AND OUTDATED NO WATER PRESSURE OR HOT WATER MANY TIMES DURING STAY. HAD TO PAY $3 a day for safe. Wasn't warned of this. EV ERYTHING ELSE WAS EXCELLENT!!!!
2023년 10월에 14박 숙박함
답변 제공: Wayne 님, 2023년 11월 21일
Thank you for coming we appreciate you business and will work towards adjusting your concerns.

10/10 - 훌륭해요

Lisa Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Wayne 님, 2023년 11월 13일
Thank you for coming, you were great company and we look forward to your next visit.

8/10 - 좋아요

Marcel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Definitely a budget friendly hotel right on the beach with a good restaurant. The staff were hit or miss Lorenzo from the restaurant went above and beyond to make us feel welcome and comfortable. Karisa the waitress was very courteous and took initiative to help when her team members were away. The security guard Mr. White is also an asset to this hotel making sure we were safe and interacting with us. The beach was phenomenal with adequate beach chairs and space for some relaxation. Rooms were a little dated and it would be nice if the safe was included without cost.
2023년 10월에 4박 숙박함
답변 제공: Wayne 님, 2023년 11월 7일
Thank you for making it Merrils and for making your kind review, we look forward to having you again.

6/10 - 괜찮아요

Phillip

좋아요: 청결 상태, 직원 및 서비스
Every single staff member i interacted with was excellent. The food is average but you have to realize Merrils all inclusive is a discounted compared to all the other all -inclusives hotels. The initial room i was assigned the bed was very firm. After complaining about the internet i was assigned a different room with a more comfortable bed. The internet signal is weak. The beach is fabulous.
2023년 10월에 5박 숙박함
답변 제공: Wayne 님, 2023년 10월 17일
Thank you for making it Merrils we appreciate your business and kind comments, we will certainly use your remarks to ensure your next stay is an even better one. Thanks again.

2/10 - 너무 별로예요

sancia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never again
2023년 8월에 1박 숙박함
답변 제공: Wayne 님, 2023년 9월 27일
Good day, Thanks for coming please ensure to let us know if there were any issues related to your stay.

4/10 - 별로예요

Bruce

2023년 9월에 5박 숙박함
답변 제공: Wayne 님, 2023년 10월 17일
Thanks for coming. we look forward to your next visit

8/10 - 좋아요

diane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a sweet place and will give you the opportunity to experience the peace and beauty of Negril The view and the beach situated on the 7-mile beach was outstanding! Please note the all-inclusive is three mealtimes - breakfast, lunch, dinner (no snacks or continuous dining options). The bar is open throughout the day. The chef is kind and amazing! The restaurant staff were attentive and phenomenal. I visited in a "slow time" which was perfect for me. Two improvements needed: 1. Update all towels (in room and beach) and linens. 2. Provide a Welcome brochure with their amenities, office hours, directions, area attractions, etc.
2023년 8월에 7박 숙박함
답변 제공: Wayne 님, 2023년 8월 24일
Thank you for making it Merrils we appreciate you taking the time to post your review.

8/10 - 좋아요

Amber

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We always enjoy our stay at Merril’s. The food is good and the mixed drinks are great. The staff is friendly and helpful. It’s at the best spot on the beach too. It’s ideal for an affordable, quick getaway spot!
2023년 8월에 4박 숙박함
답변 제공: Merrils Beach Resorts 님, 2023년 8월 25일
Thank you for choosing Merrils Beach Resorts. We appreciate your feedback!

2/10 - 너무 별로예요

Shania

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me start of saying that you can get a better bang for your buck somewhere else. The bathroom was sooo disgusting. It looks like it hasn’t been cleaned for ages. The tub was rusting,black and dirty, the shower curtain was a disgrace to humanity. I mentally had to prepare myself to take a shower every day. The toilet was extremely disgusting ask well. The beds in the rooms felt like rocks. The rooms need a major update. It felt like I was staying at a really cheap motel. The outside was beautiful though. Nice greenery. The pool was out of commission and it looks like it has been that way for a very long time. They have 1 area where u can dine. The food was ok, 4/10. Please keep that you will be eating the same thing for breakfast, lunch & dinner every single day and your options for these meals are very limited. For dessert you will have pound cake with a different color food coloring. If you ask for the flavor of the cake, they will tell you cherry but I can guarantee you that it is pound cake with red food coloring. They all taste the same and a staff member also confirmed for me. Most of the servers were nice. The rest of the staff members were ok and a few always has an attitude for no reason at all but I didn’t rate my experience off of that because you will experience a few bad apples everywhere you go. I spent majority of my days at a resort down the street by the name of Traveler. Their facility, food and staff was amazing. I which that I would’ve found them sooner
2023년 8월에 13박 숙박함
답변 제공: Wayne 님, 2023년 8월 24일
Good day, We apologize for any inconveniences experienced while staying with us we wished we were made aware of any issues you had while with us, we would certainly have helped to make your stay a more comfortable one as we had options available, please let us know next time.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent. Quiet staff was great. Very enjoyable trip. Only thing that kept me from a5 star rating was the pool was closed during my stay and the shower water pressure wasn’t very good
2023년 8월에 3박 숙박함
답변 제공: Wayne 님, 2023년 8월 24일
Thank you for coming and sharing your vacation with us. we look forward to having you again.

8/10 - 좋아요

Micheala

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was fast.. will definitely be back!!! Relaxing atmosphere!!!
2023년 8월에 5박 숙박함
답변 제공: Wayne 님, 2023년 8월 18일
Thank you for coming you were great company we welcome you back with opened arms.