외관

사마사 클리프 리조트 여행 후기

3.5 out of 5
사마사 클리프 리조트
West End Road, Negril, Westmoreland

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 972개 이용 후기 중 307개" "
평점 8 - 좋아요. 972개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 972개 이용 후기 중 170개" "
평점 4 - 별로예요. 972개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 972개 이용 후기 중 89개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리모델링
리모델링 한곳에 묵었습니다 좋았습니다
2024년 1월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 1월 13일
매우 친절한 리뷰에 감사드립니다. 고객님의 방문에 감사드리며 Samsara Cliff Resort에서 즐거운 시간을 보내신 것을 기쁘게 생각합니다.

10/10 - 훌륭해요

Calvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We originally booked a garden bungalow, but were placed in the older side of the oceanfront rooms instead. We ended up liking it better, so we kept it. The rooms were older, but comfortable and clean. Very close to the ocean, pool, and food. We LOVED swimming in the ocean and jumping off the cliffs. The water was amazing. Warm and clear. For us this was much nicer than the small beachfront on the sister resort, Legends. Along with swimming a lot, we also walked to restaurants along the road, and even walked all the way into Negril. Rick’s Cafe and Xtabi were also two nearby locations that we walked to and swam. It was easy to run/jog along the road early in the mornings before the traffic picked up. We did not purchase all inclusive. Instead we ate the breakfast buffet and a late lunch. That was enough food for us each day, as the portions were large. The wifi worked great. We were able to work remotely when our jobs required it. Throughout our stay, we enjoyed talking with the staff. They were quick to laugh with us, and provided great service. We rented a car to drive from Montego Bay to Samsara. But in the end we wished we had just taken the shuttle. We had to do the trip after sundown. Driving at night was very terrifying for us. Narrow roads. Potholes. Stray dogs. And driving on the wrong side of the road (for us Canadians). Driving during the day proved to be much more enjoyable, but in hindsight we didn’t need the car rental. It would have been easy to access tax
2024년 4월에 10박 숙박함

4/10 - 별로예요

Safiya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was horrible definitely needs to be updated and painted. The towels and linen were horrible . I’m glad I was able to bring my own towels and sheets. The only thing I really enjoyed was the food !
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Kayshonda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff here at this property is very nasty and Rude.Tiny was the only staff that didn’t have a problem doing her job .If i can only tipped her i would have .They should not share tips because they rest of them definitely didn’t deserve a tip. Also not the average all inclusive you are used to .Each meal probably had 4-5 selections the most .Don’t waste your money to stay here
2024년 4월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 17일
Thank you very much for taking the time to share your comments. We're sorry you did not feel that you received the usual excellent service we are known for. We hope you will give us another chance to serve you and meet your expectations.

10/10 - 훌륭해요

Ethan 님, Tehachapi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice place to stay the cluff are awsome you can jump from around 15ft up in some places, you can snorkel righ of the cliffs, was a fun stay
2024년 4월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 15일
Thanks for the 5 star review! The whole team is happy to know you had a good time staying at Samsara Cliff Resort and enjoyed jumping in to the sea and snorkeling right off the cliffs. We're really glad you had fun. Hope to see you again.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the new side and it was beautiful. Staff friendly. Cute property
2024년 2월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 8일
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled that you had an enjoyable experience at Samsara Cliff Resort. Your kind words inspire us to continue delivering exceptional service to all our guests. Come back soon!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 7일
Your review made our day brighter! We're so pleased that you had a great time during your stay at Samsara Cliff Resort. It's our goal to provide a comfortable and relaxing environment, and we're grateful for your recognition of our efforts. Hope to see you again.

8/10 - 좋아요

Ekaterina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Little too far from the airport and with traffic was about 3 hours each way. However a place itself was very chilled, not busy. I stayed 3/27-4/3 with my teenage child and we loved snorkeling, so I do recommend to bring snorkeling sets with you. Sunset is priceless. Our room was big facing cliffs/ pool. We did all inclusive and honestly didn’t care for food at all, there is also no snacks in between meals. And I am not asking for chips but fresh fruit would do it.Took many great pictures. If you can’t entertain yourself and need crowds/many things today could be a boring place for you.
2024년 3월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 6일
Thank you Ekaterina for your wonderful review! We are very happy to hear that you enjoyed your stay with us along with your child and got to experience the amazing snorkeling right in front of Samsara Cliffs. A visit to Samsara is all about relaxation, reconnecting to nature, and feeling refreshed with peaceful stillness. Thanks again for your visit. We hope to see you again one day.

2/10 - 너무 별로예요

porshia

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The food was horrible, it was not authentic Jamaican cuisine, the options was very limited and the restaurant cross the street was worst. And to my surprise I assumed I did all inclusive online but thankful I didn’t cause the food wasn’t worth it. Only thing this resort off is good drinks. And at least the staff was nice
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 4월 1일
We're genuinely sorry to hear about your disappointing experience with the food during your stay. We strive to offer tasty homecooked meals that showcase the flavors of Jamaica, and we regret that we fell short of your expectations. Your feedback is invaluable to us as we continuously work to improve our offerings. On a more positive note, we're pleased that you enjoyed our cocktails and bar vibes as well as the friendly staff. We hope you will give us another chance to provide you with a more satisfying stay in the future.

10/10 - 훌륭해요

Camillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staying at this property, felt like a quaint resort with relaxation, but have the ability to be around other attractions if you wanted some more nightlife experiences. We were able to have our all inclusive Benefits at their sister resort right on seven Mile Beach. Also, they are 10 to 15 minutes away from the infamous ricks café and Margaritaville.
2024년 3월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 30일
Your review made our day! It's fantastic to hear that you enjoyed every aspect of your stay. Providing exceptional service is what we aim for, and knowing we hit the mark with you brings us immense joy. We're counting down the days until we get to welcome you back!

8/10 - 좋아요

Shavonica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the fact the staff was nice, payed attention to my toddler and catered to his dining needs the best they could. The staff was friendly can’t say the same for the ones at the sister property, only complaint is the beds are pretty stiff.
2024년 3월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 30일
Thank you for sharing your positive feedback as well as your constructive comments. We're thrilled to have met your expectations and made you and your child's stay a special one. Your glowing review is a testament to our dedication to guest satisfaction. We can't wait to have you back for another remarkable experience!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 10박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 30일
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled that you had an enjoyable experience at our hotel. Your high rating inspires us to continue delivering exceptional service to all our guests.

10/10 - 훌륭해요

Clark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 30일
We're delighted to hear that you enjoyed your recent stay with us! Providing a comfortable and memorable experience for our guests is always our top priority. Your positive review motivates us to keep up the good work!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful experience at Samsara. All inclusive was worth it. Good food. The room was clean. Great views. The pool is always warm. All the staff were so friendly especially Jennifer at the front desk. I definitely recommend Samsara.
2024년 3월에 2박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 30일
Wow, what a fantastic review! It means the world to us that you had such a memorable stay. Our staff works hard to ensure every guest feels at home, and your feedback validates our efforts. Looking forward to hosting you again in the future!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great experience at Samsara. The all inclusive is worth it. Great food. Beautiful ocean views. The staff were all so friendly.
답변 제공: Team Samsara 님, 2024년 3월 30일
Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us. Your kind words truly motivate our team to continue providing exceptional service. We can't wait to welcome you back soon!

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay. Front desk people were the friendliest people I’ve ever encountered!! Only issue is lack of mini fridge in the room, which made it hard to store baby bottles.
2024년 3월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 24일
Hello Amanda, great to hear you had such a positive experience at Samsara Cliff Resort! The ladies at the front desk will be overjoyed to hear your praise. Just an FYI for next time, we do have a few compact fridges for a small fee so please contact us in advance to set one aside for you. Thanks again for your visit.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a boutique gem of a property! If you like smaller resorts, and low maintenance attitudes, this place is for you!
2024년 3월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Dear Barbara, thank you for choosing our hotel and for sharing your positive feedback! We're thrilled that you had an enjoyable experience and appreciated the efforts of our dedicated team. Your satisfaction is what drives us, and we can't wait to create more wonderful memories with you on your next visit.

10/10 - 훌륭해요

Tessa L 님, Holland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our third trip to Samsara did not disappoint. The new infinity pool, live music and wonderful staff made for the perfect getaway!
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Hi Tessa, thank you for taking the time to share your experience. We're overjoyed that you found our hotel to be a wonderful spot for your vacation. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We can't wait to host you again for another perfect getaway.

10/10 - 훌륭해요

Peggy Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed a relaxing week. The views are great and the staff is really friendly!
2024년 3월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Hello Peggy Ann, we're delighted to hear that you had a fantastic time at our hotel! Your compliments about our attentive staff and beautiful surroundings truly mean a lot to us. We can't wait to have you back for another relaxing stay.

10/10 - 훌륭해요

Laurie 님, Whitby

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Samsara was a great family owned business with staff who had worked there for many years. The food was excellent and the drinks were great - very potent!!! It was a long ride to their sister property on the beach.
2024년 3월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Hi Laurie, we're so glad to hear that you enjoyed your recent stay with us! Your glowing review about our amenities and friendly staff brightened our day. It would be our pleasure to welcome you back for another unforgettable stay whenever your travels bring you back our way.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Resort was relaxing. A bit aways from local attractions. But service was great
2024년 3월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Dear Michael, thank you for your kind words! We're thrilled you enjoyed your stay and found our resort to be a peaceful oasis. It was our pleasure to provide you with exceptional service, and we look forward to welcoming you back for another memorable getaway soon.

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태
The pool and our room was beautiful and the view was amazing of the ocean but I transfer time and drive from the airport ~ not worth it. The food was like my grandmother had cooked it.. not a variety of food and limited amounts ‘dishes out’ to you. No Buffett, more like a camp or high school cafeteria. If the food was more available and a snack bar added in between meal times, this resort would be almost perfect! But that would make the cost higher to stay here too. 😵‍💫 It’s quiet, early evenings to rest, clean and views are amazing.
2024년 3월에 6박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 16일
Thank you Jessica for your wonderful review. We are really glad to hear that you enjoyed your stay and loved the amazing ocean and pool views from your room. We appreciate knowing you liked the quiet restful atmosphere. Thanks again for your visit.

10/10 - 훌륭해요

Litzy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this property. Very affordable and very accessible. Transportation is available for an extra cost but you know the taxi driver is friendly they also help with tours. Access to both beach and cliff dive aswell. 10/10 would definitely recommend it here!
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 16일
How wonderful to hear from you Litzy. Thank you so much for taking the time to share your positive comments. We're very happy you found good value at Samsara and also enjoyed visiting Legends beach. We are grateful for your recommendation. Come back soon!

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love Samsara and the staff. Tina is my favorite bartender. The food is outstanding the sunset views are amazing. Can't wait to get back down there.
2024년 3월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 16일
It's great hearing from you Leonard, thank you so much for the love. See you again soon!

8/10 - 좋아요

David

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking from this facility is hazardous due to traffic. Approached by locals trying to hustle.
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 15일
Thank you for sharing your positive feedback. We appreciate the 4 star review. Hope to see you again.

10/10 - 훌륭해요

María Del Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Its very relaxing. Thats it! Swim at your leisure and take your own risks. If you want fun and action its just 10.00 away
2024년 3월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 12일
Thank you Maria for such positive feedback about your recent stay at Samsara. The whole team is very pleased that you had a relaxing experience which is what we are all about. You said it right, for guests interested in more activities, they can be found just minutes away. We appreciate your visit and hope to see you again.

6/10 - 괜찮아요

Beverly

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are great— every last one! The property is in a state of decline with significant deferred maintenance. So much so, I began looking for another place to stay the next day but was unsuccessful. I adjusted, committed to excursions off resort and enjoying the friendly and attentive service of the staff. The photos of the resort on Expedia are inaccurate.
2024년 3월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 15일
We appreciate your comments. As most are aware, Negril had bad weather a few weeks ago that caused some damage. We are working hard to address these repairs. Thank you for your patience and for praising the friendly staff.

10/10 - 훌륭해요

Rickoy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good stay
2024년 2월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 9일
We really appreciate your visit and for taking the time to share this fantastic 5 star review! Thank you for letting us know you had a great time. It was our pleasure to host you and we are grateful to hear we met your expectations. Hope to see you again next time you come to Negril.

10/10 - 훌륭해요

Sheldon

Staff
2024년 2월에 6박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 9일
Thank you very much for your 5 star review! We are honored to receive such positive feedback and the whole team is thrilled to know you enjoyed your stay with us. Come back soon!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 8박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 5일
Thanks so much Jason for your 5 star rating! We are honored by your positive feedback and are very pleased to know you enjoyed your stay with us at Samsara. Looking forward to hopefully welcoming you back again one day soon.

2/10 - 너무 별로예요

Amera

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 2일
Thank you for taking the time to share your feedback. Looking forward to hearing more about your experience so we can understand your expectations better. Thanks again for your visit.

8/10 - 좋아요

Iyanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We had a really good time. The staff was great. The grounds were neat. The pools were relaxing. My family had a good time.
2024년 2월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 28일
Thank you for sharing such positive feedback about your recent stay at our hotel. The team is happy to hear that you had a really good time and that you enjoyed the service from our staff, the well-maintained grounds, and the relaxing pools. We are glad that your family had a good time as well. Hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a amazing time! Love the cats ! All the staff was great! We had the all inclusive it was the best bang for the buck!
2024년 2월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 28일
Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that you had an amazing time and that you enjoyed our feline friends. We are glad that our staff members provided you with great service and that you found the all-inclusive package to be a good value. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 - 좋아요

CAROLINE A.

좋아요: 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 2일
We appreciate your high rating, it looks like you had an enjoyable visit to Samsara. We are grateful for your business and it was a pleasure to host your stay with us. Hope to hear more from you and welcome you back again.

4/10 - 별로예요

Karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice Cliff style escape from the regular hustle and bustle of the 7 miles beach strip. Good for a romantic getaway.
2024년 2월에 2박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 28일
Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed your stay and found our cliff-style escape to be a nice break from the hustle and bustle of the 7-mile beach strip. We are glad to hear that you found our hotel to be a good location for a romantic getaway. We look forward to welcoming you back in the future.

4/10 - 별로예요

ANDREA

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
older lady at front desk very friendly. Bath towels were often severely worn and ripped. Could not get housekeeping to provide bath rags. Towel rack in bathroom broken. Comforter for bed had a hole in it. our first morning staff was very friendly to us. dinner staff refused to even smile. but with other (white) guest she showed all her teeth. So we decided to eat off property at local resturants not connected to samsara. The fish filet served for dinner was heavily breaded, not cooked properly, but edible.
2024년 2월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 27일
Thanks for taking the time to send us your feedback and concerns. We regret that you were not satisfied with certain portions of your stay with us, including the interaction with some staff members. Therefore we have shared your review with our team as we continually work to improve the level of our service. Rest assured we will be addressing your concerns and make the necessary corrections based on your valued input. Thank you for your visit.

10/10 - 훌륭해요

Deanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent. The room (two double beds facing the ocean) was small but air-conditioned with a nice balcony. The staff was friendly and fun. We loved being on the cliffs instead of the beach, as it felt more open and less crowded. You can get to the sister resort (Legends) easily by walking or shuttle. The surrounding area was safe, but not much infrastructure. The dining room and sitting areas were lovely, but some loungers and cushions could be replaced.
2024년 2월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 27일
Thank you Deanna for your rave review. We are thrilled to know you enjoyed so many aspects of your stay, from the ocean view room to the home cooked meals, and chilling out on the cliffs watching the sunset. We're also happy you enjoyed the convenience of visiting Legends beach by free shuttle. Sounds like you really felt welcome and comfortable and for that we couldn't be happier. Hope to see you again!

10/10 - 훌륭해요

Marilyn 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay. Safe surroundings and friendly caring staff and owner. It’s not a five star but they do their best! Bring your own beach towel. Only expect two towels in room daily but only delivered after they do laundry. Some people complained about the ants in room. Had them a couple of days. Made a trail to the garbage and left the next morning. It’s a tropical location so expect some bugs, etc!There was a crazy storm that basically smashed sea side of resort. Staff did their best to quickly turn things around as quickly as possible and back to normal! Would stay again but not do all inclusive. Lots of places to explore and eat at nearby.
2024년 2월에 7박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 25일
Thank you Marilyn for sending us your warm and positive report. We are all so happy to know you loved your stay at Samsara! It's also great to hear that you enjoyed getting out and around town to try new experiences. We definitely look forward to welcoming you back on your next visit. Hope to see you again soon.

6/10 - 괜찮아요

Sade

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 22일
Thank you for taking the time to rate your recent stay with us. We value your feedback, please feel free to share any specific feedback you may have. We strive to provide a memorable experience for all of our guests, and we hope to have the opportunity to serve you again in the future.

4/10 - 별로예요

Alisia

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I liked the pool & the balcony with the beautiful view of the sea. I didn't like having my necklace stolen the 1st time I left the room or the rude women that served us in the restaurant. I didn't like that they only had 1 face towel in a room of 3 people & we had to bug them for 3 days straight before they gave us all the towels we needed. Overall I would NOT recommend this hotel to anyone.
2024년 2월에 8박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 22일
Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the pool, the balcony, and the beautiful sea view. However, we are sorry to learn about the negative aspects of your stay. Firstly, we apologize for the inconvenience and distress caused by the loss of your necklace. We take security very seriously, and we will be reviewing this matter to know more details. Additionally, we are disappointed to hear that you found the service in our restaurant to be rude. This is not the usual high standard our guests usually experience. We have passed on this information to the appropriate team and we will use it to improve our operations and guest experiences. We hope that you will consider giving us another chance in the future.

2/10 - 너무 별로예요

Zafirah

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs some major renovations. It smelled really moldy. They old linen and curtains smelled too. Property was flooding at the time of my stay and no one offered to move us to a different room or update us on the situation. The power went out as well and we were left to fend for ourselves.
2024년 2월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 22일
Thank you for sharing your experience with us. We're sorry to hear that your stay was not up to our usual standards. The comfort and safety of our guests are our top priorities, and we apologize for any inconvenience you experienced. We value your feedback and will use it to improve our operations and guest experiences. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.

2/10 - 너무 별로예요

Tarick

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being at samsara was one of the worst holiday experiences I have ever had!! They are by the sea cliff but have no contingencies plan for a sea storm which happened and my room was flooded with sea water as well as full of cockroaches. Then I got told if I leave I won’t be eligible for a refund or partial refund. The dining area was also flooded and couldn’t have breakfast!
2024년 2월에 3박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 20일
We sincerely apologize for the inconvenience caused by the inclement weather during your stay. We appreciate your honest feedback, and we are committed to making improvements to ensure that our guests have a positive experience at our hotel. Rest assured that we are actively working to rectify the issues caused by the storm, including continually updating our contingency plans. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.

6/10 - 괜찮아요

Curtis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is a great location to getaway and enjoy some time away from the crowd.
2024년 2월에 4박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 19일
Thanks for taking the time to share your positive experience. Samsara is indeed a peaceful place to unwind and recharge. We're very glad to know you enjoyed the ocean front location with amazing views of the sea. sky, and sunsets. Hope to see you again!

8/10 - 좋아요

David 님, Edmonton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love Samasara have been there 3 times
2024년 2월에 9박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 19일
The whole team was happy to read your positive feedback and we're especially pleased to know you are a returning guest. We appreciate knowing that you feel so comfortable and at home with us. Thanks again for the support. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Kahlil 님, PLANTATION

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautifully kept with pool, click or quick swim in the sea. Always love the stay.
2024년 2월에 2박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 19일
Thank you so much for the 5-star review! We are delighted to know you enjoyed what Samsara has to offer and we appreciate your continued visits. Let us know if there's anything special we can do for your visit next time.

10/10 - 훌륭해요

karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Samsara is beautiful. The staff is friendly and helpful. We were able to bring all 4 of our kids ages 14-21 and they all loved the property, staff and the areas nearby that we were able to visit. There was something for all of them.
2024년 2월에 6박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 18일
Thank you for taking the time to share your experience at Samsara! We're thrilled to hear that your stay was enjoyable for the whole family. It was our pleasure to host you all, and we're delighted that our property and surrounding areas provided something for everyone. We hope to welcome you back soon!

10/10 - 훌륭해요

Annabel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property well kept. Staff very god
2024년 2월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 17일
Thank you for your excellent rating. The whole team is very happy to know you appreciated our efforts to provide a clean, safe, and comfortable environment for our guests. It was our sincere pleasure to have you as our guest.

8/10 - 좋아요

Katja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Rented the older part (#111), all inclusive for 2 weeks. There was a severe storm that did a lot of damage. Management and staff was quick in repairing the damage and keeping guests safe. My review is for the time before the storm: The grounds are wonderful, there is diving off the cliffs and 2 pools. Like many reviews mention this is for the traveler who seeks a peaceful environment. There is one restaurant upstairs that serves buffet style for all inclusive guests as well as a la carte. We liked the food a lot. But they keep it simple and authentic. Downstairs is a bar, open 10 to 10pm. Twice a week there is a live band. If you want animation and party time go elsewhere. Since the hotel is small we got to meet our fellow travelers. There where many that keep coming back. Bed was comfortable, on the firm side. Upon request I got shampoo. We had a wonderful large porch area where we could smoke .... Towels are an issue.....some need to be thrown out. Honorable mention: Tina, Kendrick, the cooks upstairs! And thank you Nestor, I was so very impressed with you.
2024년 1월에 13박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 15일
Thank you for taking the time to share such a thoughtful review and many helpful tips for other travelers! We're glad to know you enjoyed the peaceful atmosphere and spacious grounds right on the sea front. The kitchen and dining team will be happy to know you appreciated the home cooked meals. Those you mention by name are delighted to hear your compliments and it's nice to know they played a part in making you feel at home. Hope to see you again one day soon!

4/10 - 별로예요

Jodaine

2024년 2월에 2박 숙박함
답변 제공: Team Samsara 님, 2024년 3월 23일
Thank you for sharing your rating Jodaine. We're sorry if your experience fell short of expectations. Please know that we take all feedback seriously and will strive to improve for future guests. Thanks again for your visit.

6/10 - 괜찮아요

Zaccheus

좋아요: 직원 및 서비스
Great experience. Not 5 star hotel but it is beautiful, also 100 miles away from Montego Bay.
2024년 2월에 5박 숙박함
답변 제공: Team Samsara 님, 2024년 2월 8일
Thanks for choosing Samsara for your visit to Negril. We're very happy you enjoyed your stay and appreciated the ocean front location just 90 minutes away from Montego Bay airport along a scenic coastal road. Hope to see you again!