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예약 가능 여부 확인

두짓타니 레이크뷰 카이로 여행 후기

5 out of 5
두짓타니 레이크뷰 카이로

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 213개 이용 후기 중 96개" "
평점 8 - 좋아요. 213개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 213개 이용 후기 중 24개" "
평점 4 - 별로예요. 213개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 213개 이용 후기 중 17개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함
답변 제공: Rady Rady 님, 2022년 2월 4일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Sung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Rady Rady 님, 2021년 11월 7일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Totally satisfied. Very kind, nice , clean. Foods were fantastic, view is nice. I will revisit 100%.
2020년 2월에 3박 숙박함

6/10 - 괜찮아요

seojeong

출장 여행
별로예요: 객실의 편안함
Fancy hotel
It was a good hotel. Can't complain. Nice swimming pool and nice interior. The painting in my room was quite disturbing. The woman in the painting was staring down at me with big eyes and it got me terrified. Better not to have such a paintings in the room. I had to cover up the painting. Breakfast was okay. Same as every where in that price range. Just good enough for what I have paid.
2019년 11월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 8월에 4박 숙박함
답변 제공: General Manager 님, 2018년 10월 26일
- Dear Valued guest, I would like to thank you so much for your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

진인건

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 4박 숙박함
답변 제공: Nesreen Ahmed 님, 2018년 1월 28일
Dear Valued guest, I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

JOONMO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good view, clean and large room, good food at restaurant
답변 제공: Nesreen Ahmed 님, 2018년 4월 15일
Dear Valued guest, I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Bader

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.
2024년 3월에 1박 숙박함
답변 제공: Rady Rady 님, 2024년 3월 20일
Dear Mr. RobertGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do apologize for the inconvenience occurred during your stay and we thank you for your understanding to the situation and we hope that our service recovery action have met with your expectations.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Reem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel with nice staff in a convenient location.
2023년 12월에 5박 숙박함
답변 제공: Rady Rady 님, 2024년 1월 11일
Dear Ms. ReemGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

othman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Rady Rady 님, 2024년 1월 19일
Dear Mr. OthmanGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 - 좋아요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Rady Rady 님, 2023년 11월 15일
Dear Mr. NicholasGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

6/10 - 괜찮아요

Mazin S.

별로예요: 청결 상태
2023년 10월에 5박 숙박함
답변 제공: Rady Rady 님, 2023년 10월 31일
Dear Mr. MazinGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Khalid

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine
2023년 10월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 10월 31일
Dear Mr. KhalidGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Mark

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great experience. Would come back to stay here for sure.
2023년 8월에 2박 숙박함
답변 제공: Rady Rady 님, 2023년 8월 20일
Dear Mr. MarkGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

husameddin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 7월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 8월 1일
Dear Mr. HussamGreetings from Dusit Thani Lakeview CairoI highly appreciate your repected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

May

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Return stay in Dusit Cairo
This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.
2023년 7월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 7월 13일
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Sarah 님, Beirut

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 4월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 7월 13일
Dear Ms. SarahGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Amro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 5월 31일
Dear Mr. AmroGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
very disappointing
I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time. The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes. The floor tiles were either chipped/ broken/ or loose. Plug sockets were hanging out of the wall The towel rail fell off the wall whilst I was having a shower There were no lamps, so you could have total darkness or all ceiling lights on. I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night. I would not stay here again
2023년 5월에 2박 숙박함
답변 제공: Rady Rady 님, 2023년 5월 18일
Dear Valued GuestGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do apologize for the inconvenience occurred during your stay, rest assured that all your comments have been noted with the needed corrective measure to avoid having such incidents in the future.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Wessam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.
2023년 3월에 3박 숙박함
답변 제공: Rady Rady 님, 2023년 3월 27일
Dear Ms. WessamGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 - 별로예요

Hisham

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
old, poor quality and poorly cleaned facility

10/10 - 훌륭해요

Maged

2022년 12월에 1박 숙박함
답변 제공: Rady Rady 님, 2023년 1월 4일
Dear Mr. MagedGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 - 좋아요

Mhammed 님, DUBAI

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
it was short stay and difficult to judge in fair way
답변 제공: Rady Rady 님, 2022년 11월 9일
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

May

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Rady Rady 님, 2022년 9월 2일
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 - 훌륭해요

Amr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent lobby, Pool, and dining areas, I have to mention how appropriate and honest the staff were , the night staff found my wife lost purse, she hadn’t realize or even report it , there was a lot of money in it and that’s a real good thing
2022년 8월에 3박 숙박함
답변 제공: Rady Rady 님, 2022년 8월 23일
Dear Mr. AmrGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 - 좋아요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one night trip
very clean. helpful staff. breakfast is not good, very few selection.
2022년 7월에 1박 숙박함
답변 제공: Rady Rady 님, 2022년 8월 3일
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Jameel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 8박 숙박함
답변 제공: Rady Rady 님, 2022년 7월 23일
Dear Mr. Jameel Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

Ahmed

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel is beautiful however staff members need to understand the meaning of a do not disturb sign. It means DO NOT DISTURB. 5-10 minutes after placing the sign constant knocking on the door, I expressed that I have a DND sign and still the knocking kept on going and to top it off they kept calling the room to get my attention. All because they had sent me the wrong adapter for my American plugs ( which took at least 4 phone calls to get the staff to understand what I was asking for) and they wanted the wrong one back. I get it you need it back but understand the DND sign is obviously there for a reason when I expressed my concern to the staff members they didn’t seem to care they just said ok. This property was recommended to me by multiple people but I don’t think I’ll be staying here again. The couples massage was amazing.
2022년 6월에 1박 숙박함
답변 제공: Rady Rady 님, 2022년 7월 23일
Dear Mr. Ahmed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay, rest assured that all your comment were noted with the corrective measures to avoid having such incident in the future. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Inas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2022년 5월에 7박 숙박함
답변 제공: Rady Rady 님, 2022년 6월 13일
Dear Dr. Inas Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Amirah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good dtsy
My go to hotel in Egypt when i travel for work, close to everything. Everyone is so friendly and helpful. Yess the food is so fresh however you won't find traditional Egyptian food like Molokhia there haha
2022년 5월에 2박 숙박함
답변 제공: Rady Rady 님, 2022년 6월 13일
Dear Ms. Amirah Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 - 좋아요

Toufic

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was under construction
2022년 5월에 3박 숙박함
답변 제공: Rady Rady 님, 2022년 5월 18일
Dear Mr. Toufic Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback As we always strive to provide the best service, atmosphere and ambiance we are renovating our main entrance and it is due to finish soon Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Ahmad

2022년 3월에 2박 숙박함
답변 제공: Rady Rady 님, 2022년 7월 23일
Dear Mr. Ahmad Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Ramzy 님, Canton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and welcoming staff. Nice and clean hotel, with large rooms that are very inviting and accommodating. Large bathrooms w spectate tub/ shower and glass partition from tub to room so you can watch tv. Power shade provided privacy.. quite unique! Only drawback did not know about hotel entrance “renovation” taking place that detoured yes to the back side of the hotel. Overall great experience!
2022년 3월에 1박 숙박함
답변 제공: Rady Rady 님, 2022년 4월 4일
Dear Mr. Ramzy Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 - 괜찮아요

Omar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big hotel
The hotel is so big and I had a very far room which made my stay not so comfort, Such a big hotel and they have very bad breakfast, this really made me disappointed and it was nt only my opinion all the group. But the team were very nice.
2022년 2월에 4박 숙박함
답변 제공: Rady Rady 님, 2022년 3월 2일
Dear Mr. Omar Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We feel sorry that our services have not met with your expectations. In regards to the room issue i wish you have raised your concern to our attention so we could have sorted it out immediately to avoid any inconvenience Rest assured that all your comments were taken into consideration with a promise to work on them Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nie wieder
Wir mussten das Zimmer zweimal wechsle weil es so alt unhygienisch war. Leider hat sich beim Wechsel nichts geändert. Auch ist der Service sehr schlecht, die Mitarbeiter sind eher langsam und unaufmerksam.
2021년 12월에 8박 숙박함
답변 제공: Rady Rady 님, 2022년 1월 11일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

AGEE A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Rady Rady 님, 2022년 1월 11일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Wells

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Hazem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Rady Rady 님, 2021년 12월 2일
Dear Mr. Hazem Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Over priced!
Over priced hotel, should be 3 stars not 5!
2021년 11월에 6박 숙박함
답변 제공: Rady Rady 님, 2021년 11월 29일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 - 좋아요

Mads

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Business trip
Nice hotel with good level Of service
2021년 11월에 1박 숙박함
답변 제공: Rady Rady 님, 2021년 11월 29일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

Victor

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함
답변 제공: Rady Rady 님, 2021년 11월 12일
Dear Mr. Victor Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 - 훌륭해요

Hussein

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay, pools and relaxation in New Cairo. Hood service and classy hotel overall, a bit overpriced too.
2021년 9월에 1박 숙박함
답변 제공: Rady Rady 님, 2021년 10월 2일
Dear Mr. Hussien Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

Rhianna

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The staff were very rude, and did not honor my changes requested through Expedia. They charged me $854 for a single night stay because they counted the first two of three days as no shows, despite having requested the changes through Expedia timely that should have remedied this. To make matters worse, i needed to stay a second night and they charged me another $300 for that. The final straw was when they showed up at my door on the final night of my stay, with a security guard telling us to leave, because our stay had expired. They made a mistake and misread their own records. I would not recommend this hotel if it was half the price. It was the most expensive place we stayed during our whole vacation and by far the worst. Very, very rude staff as well.
2021년 9월에 3박 숙박함
답변 제공: Rady Rady 님, 2021년 10월 2일
Dear Ms. Rhianna Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do apologize for the inconvenience occurred during your stay although there might be a sort of misunderstanding with the booking regulations and no show policies by expedia that cause this issue. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 - 훌륭해요

Christian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderbar!
2021년 9월에 6박 숙박함
답변 제공: Rady Rady 님, 2021년 10월 2일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived at 11:45 AM . I went to the 1st receptionist , he asked me to go to the other one . I went to the other one , he told me the room needs sometime . after 15 m I got it . The room had two flies . When I had a shower in the morning , the water was all over the place outside the bathroom . I went to have my breakfast , the waiters were drained and did not bother to offer anything . I had to bring the forks, knifes and spoons . One more thing was the cleaning person next to ATM Machine down the hall , every time I go there to change money he was spying on me and cleaning around the machine . So weird !
2021년 7월에 1박 숙박함
답변 제공: Rady Rady 님, 2021년 8월 12일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay, rest assured that your comments were taken into consideration with the corrective measures to avoid such incident to happen in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo during your coming visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely evening at tierce
2021년 7월에 1박 숙박함
답변 제공: Rady Rady 님, 2021년 8월 12일
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 - 너무 별로예요

COLIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible and not to be recommended
For my work and for my leisure, I have stayed in a lot of hotels. Never have I been so disappointed with the Dusit Thani LakeView in Cairo. One word to sum up: lousy! Not recommended. The so-called "Deluxe patio room" rooms reek of sewage, room service does not empty the trash cans and does not replace so-called free drinks such as coffee pods, pool service is unacceptable: after ordering a bottle of water, I waited 1h15 without being served; I asked another server and had to wait another 45 minutes. The wifi only works intermittently. And the last straw, the spa: you come out with a rash. Instead of staying 6 days, I stayed only one day.
2021년 7월에 6박 숙박함
답변 제공: Rady Rady 님, 2021년 7월 30일
Dear Mr. Colin Greetings from Dusit Thani Lakeview Cairo Thank you for the time taken to share your feedback, we do apologize for the inconvenience occurred during your stay, rest assured that all corrective measure were taken to avoid having such issues in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo for your future visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함