룸, 더블침대 2개, 금연 | 고급 침구, 책상, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

수퍼 8 바이 윈덤 뉴 컴벌랜드 여행 후기

2 out of 5
수퍼 8 바이 윈덤 뉴 컴벌랜드
175 Beacon Hill Blvd, New Cumberland, PA

이용 후기

5.0
평점 10 - 훌륭해요. 216개 이용 후기 중 32개" "
평점 8 - 좋아요. 216개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 216개 이용 후기 중 29개" "
평점 4 - 별로예요. 216개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 216개 이용 후기 중 84개" "

4.8/10

청결 상태

6.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Katelyn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was extremely dirty. The first room i was checked into I requested to be non smoking. The room smelled of cigarette smoke, had holes burned in the comforter, it was obvious the floor had not been swept, stains on the sheets and dried urine on the toilet. I went to the desk to request a new room and the manager was extremely rude. I received a key to the new room, after entering and looking at the sheets on the bed they were stained even worse than the previous room. I walked down to the office and requested my money back so I could take my business elsewhere and the manger asked me to show him what was wrong with the room. This all happened very late at night and was not a pleasant experience by any means. I will never book at this location or recommend it. Definitely not a safe location either.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Dolald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the bathroon the ceiling coming dowm in room 130, in room 134 the tv didn't work .
2024년 2월에 2박 숙박함
답변 제공: Ehab Asaad 님, 2024년 2월 7일
Dear : DonaldThank you for your reply. I would like to apologize for any inconvenience you may have experienced during your stay at our Hotel, and I appreciate your feedback so that we may take the proper action to resolve any issues that we may have at our property. We are currently getting ready to update and renovate the Hotel to secure future satisfaction for our guests coming to stay with us and ensure that our Hotel is of the best quality.Ehab AsaadGeneral ManagerSuper 8 New Cumberland7177746200

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always a pleasure traveling for business and staying at this establishment Roger is super nice and goes above and beyond to make all of his guests feel special The housekeeper Tina also is amazing couldn't ask for a better housekeeper
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome best hotels in NC. I stayed in places in Hershey had roaches but super 8 is great 👍💯
2023년 11월에 3박 숙박함
답변 제공: Ehab Asaad 님, 2023년 12월 1일
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind Regards,Ehab AsaadGeneral Manager

10/10 - 훌륭해요

Kathleen

좋아요: 편의 시설/서비스
Manager was always accommodating no bugs!
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV didn't work in room 307 so they changed me to a room next-door (305) after I had already missed the game I wanted to watch. The toilet in that room leaked (clean) water all over the floor from the tank. There also was no luggage rack in that room. They moved me back to the room that the TV didn't work (307) at my request because I had already missed the game at that point. The tub in that room did not drain properly when you used the shower, and had a ring around it. The toilet in both rooms were dirty in the bowl. The light in the bathroom in 307 was flickering like a strobe light. The channels on the TV had no relation to the channel guide that was in the room. The common halls were filthy, and the elevator did not work. I feel like I should get at least a partial refund. The place is horrible.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only issue was that the elevator was out of service. Hopefully, service has been called to get it running. Without the elevator it was a little inconvenient in handling luggage for the upper floors. (I stayed on the 2nd floor during my visit.)
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t bother
Elevator was broken the room was dirty and smelled like cigarettes. The free breakfast was some gas station honey buns.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness of the room was extremely lacking. It smelled musty and the bathroom was incredibly stained, with a toilet with barely any water pressure. Flies were swarming in the room, including by the sink, and there was a stink bug on the inside of the window, thankfully behind the curtain. There were some closeby restaurants but unless you wanted to drive there, sidewalks were lacking. When I arrive to check in, there was no one behind the desk and I had to wait in my car for 10 minutes until someone arrived. There was not even a bell on the desk to see if anyone was around. I have stayed in some pretty inexpensive motels, but they at least tried to smell clean. This motel seems to have given up.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My ceiling leaked water through the light fixture, no water in sink for 2 days .. then the bathroom ceiling filled with water bubbles up and staring drains in my bathroom,, contacted owner he said he would check it out never did
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very friendly . The Manager Ehab is personable as well as the owner. The pool is very nice . The breakfast is a lil something for everyone .
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Mackenzie

2023년 8월에 1박 숙박함

4/10 - 별로예요

nicholas

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the beds smelled like an old musty smell, the door you could see through the bottom, paint hanging off the door, sink was full of water bc it continued to drip, bath towels fit a toddler, lawn hasn't been mowed in who knows how long, no chairs to sit out on the balcony, elevator broke, overall not a good choice.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Seth

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, unsafe, not ready, out of date, and stealing money. Refused a refund after giving a room that was not clean or ready.

4/10 - 별로예요

rana

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a Frig that didn’t work but it was replaced. The tv was 100 years old and had a speaker issue which was replaced with a 32 inch. Washer did not work. There were unsupervised kids in the pool. Seems like it was staff children that lived at the property. Nice children but anything can happen when children under 10 are unsupervised. Elevator did not work either.
2023년 8월에 3박 숙박함

4/10 - 별로예요

Jon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people are nice. The place it self sucks and dirty
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
To noisy after 9p .Kids screaming music up loud. Doors slamming I travel for work. 16 hr shifts (nurse ) so sleep was crucial breakfast was doable and there was variety The manager was super nice on the housekeeper Tina goes above and beyond to fulfill all of your needs
2023년 8월에 6박 숙박함

2/10 - 너무 별로예요

Seth

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Given a room that was not cleaned. Property was not taken care of. Elevator was broken. Front desk computer was malfunctioning.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The staff are great the house keeper Tina go3sa a I've and beyond to make sure your happy with your room the pool is nice and breakfast is free with a variety .
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Tyler

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
People live here full time, and treat it as such. Trash all over, pool area like it’s their personal pool. Kids running all over until we’ll after midnight. Loud music all day and night. The whole building smells of marijuana. Cigarette burns in the bedding. Printer paper family photos hanging on room windows. It was more like a bad apartment complex then a hotel.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONT STAY HERE HORRIBLE HOTEL
We have stayed at many super 8 ‘s before, I am writing to request my money back, and I have pictures to prove, before I booked through Hotels .com I personally called the hotel to inquire about a few things, my husband has a bad knee so an elevator would be needed no problem they have one, well we get there and there is a sign on the elevator that looks like it’s been there a while. Out of order, so he gives us a room on the second floor, which means walking up and down, we get to the horrible room, there is no safe in the room so I have to carry our passports around and iPad ext, we were attending the mopar show, no working smoke detectors, that’s a problem, pick up the phone to call front desk, guess what phone doesn’t work. This place was in such disrepair and dirty, and not taken care of, with the mopar national in town, all the other hotels were full, so we just dealt with it. You will see by the photos how terrible it was, strangely enough coming up here from Canada, on one website it said this hotel was permanently closed, well it should be, no one cleaned our room, the towels were dirty we stayed for 3 nights, on the last night I went to the front desk and asked the nice housekeeper when do they clean the rooms, she said if it’s a stay over you must request it. This was at 175 Beacon hill Blvd new Cumberland PA, I’m trying to get ahold of super 8 owner to let him know
The entrance door
Random holes
Repairs ?
Bathroom door doesn’t lock
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

glen

2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

Ijaz

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unbearable heat was at reception. Receptionist was using pedestal fan for themselves only. Check in process was smooth and slowly. Broken glass were in the way to upstairs to room. Homeless people stuff was sitting in the hallway.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Mubarak

가족 여행
별로예요: 청결 상태, 직원 및 서비스
I booked two rooms one of the room toilet was not working I reported to the front desk but no body came to fix it
2023년 7월에 2박 숙박함

4/10 - 별로예요

Mubashar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

4/10 - 별로예요

khalid

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room not Clean and Service 3 rooms we get request for close to each other they said ok but we check in different floor. how can we help our parent.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Laura

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

4/10 - 별로예요

Jeffrey

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we checked into the room and it was stifling in there, no problem we just turned up the a/c, after a long drive down from Boston we couldn't wait to take showers, except no cold water at all in shower, went to call desk but phone didn't work. sent up maintennance he adjusted the handle, still no cold water but different possition on the handle. microwave was missing from room which we could have used to thaw out everything from the fridge that froze everything no matter what setting. they ended up moving our room and the best I can say about that is it had cold water. very poor upkeep. I guess I've learned my lesson and will stay away from any Wyndham affiliated hotels. very disappointed
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

khalid

2023년 7월에 1박 숙박함

4/10 - 별로예요

Richard

2023년 7월에 3박 숙박함

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Alejandro

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mal servicio
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean ..friendly owner/manager. Close to restaurants and gas stations.. The room was super big the TV was very nice with many channels to watch free Wi-Fi and a decent free continental breakfast waffles cereal etcb
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Georgino

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fraudulent activity
2023년 6월에 1박 숙박함

8/10 - 좋아요

Sophia

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Kristina

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk supervisor was rude and inconvenienced by having to get off the couch to check is in. Hotel was filthy and smelled. Kids ran wild with no shoes on and followed us all the way to our room and i had to tell them to go away. When i said something to the employee she said they live here they always do that. We ended up not staying due to the disgusting conditions.
2023년 6월에 1박 숙박함
답변 제공: Ehab Asaad 님, 2023년 6월 26일
Kristina , sorry for any inconvience happened due to a wild kids playing around. we cant stop kids to get out from their rooms and play.we have a longstay people living here,Looking forward to see you next time

2/10 - 너무 별로예요

Rachel

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was very run down, people obviously living there as primary residence. All trash overflowing. Staff at desk would hide when they saw you coming. Breakfast was disgusting - spoiled milk, rotten fruit. Live and dead spiders in our room. We were afraid to touch anything and left ASAP.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever!!!!!
This was by far the worst hotel ive stayed in. It took 45 minutes just to check in by 3 different people!!!! They didn’t know what they were doing including the manager! My door lock was broke so I could not lock my hotel room. After telling the front desk all I got was great what’s next…. No new room no I’m sorry nothing. Room was not cleaned upon entering so we had to wait another hour to get our room!!!!! No one was of any help and they even felt put out that I was asking for help!!!! Stay away from this hotel!!!!!!!
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

ilka

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did not even check into the property, changed my mind when arriving at the lobby. The furniture in the lobby was old and dirty and had furniture covers to hide the condition. I asked for the key so we could view the room before checking in and the door would not open. That was enough for me to not even check in.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Christine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Women on desk was very rude when we checked in. Seemed bothered because we wanted to check in.. as far as cleanliness of room and rest of property you get what you pay for! Breakfast included,we were lucky to get last banana.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn’t even stay , it was gross . There were bugs on the bed and all over the window . The fridge wasn’t even working . It was on but it was hot inside ‘ it smelled like cigarettes, the staff had a little attitude . I would not recommend this hotel for families ‘ especially young kids! It was suppose to be a fun family trip for us but it was ruined but overall , I got my money back instantly and we ended up going down the street to another hotel.
Bugs on the window
Bugs on the bed (screen shot from the video I took)
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As we came to check in no one could find us rooms even though we had reservations. It took over 45 minutes and 3 people to finally help us. Our room 311 the lock was broken so our door never locked. After telling the from r desk my response was figures. Doesn’t surprise me. What next!!! This was her response!!! She sat in the lobby in the couch and yelled at another customer because he wanted a receipt and she was so upset she had to get up and print him one!!! I will not recommend this place nor stay her again. There were bugs in the room as well getting into our food!!!
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

UDIPI 님, Dayton

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Flies are all over the place,
2023년 6월에 1박 숙박함

8/10 - 좋아요

Henry

좋아요: 직원 및 서비스
I liked it had the fire tv.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

kenneth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Super 8.
The room smelled like a--. Carpets needed replaced and onlt 1 light worked in the room. The chairs arms were black. The room was over priced. Should be charging 49.95. On the plus side breakfast was good and plenty of parking.0
2023년 6월에 2박 숙박함

8/10 - 좋아요

Brandy

단체 여행
별로예요: 직원 및 서비스
Room was ok at best. No bugs so that's a plus. Fridge and microwave worked. Customer service was not great. The workers acted like we were an inconvenience being there. Garbage all around the outside. $300 for two nights was absurd but cheapest around with everyone price gouging for a concert/ holiday weekend. Probably wouldn't stay again but it worked for what we needed it for.

10/10 - 훌륭해요

Robert W Maguire

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was GREAT, but the building needed work. New paint and carpets. More breakfast items, not just cereal and pancakes.
2023년 5월에 2박 숙박함

4/10 - 별로예요

Lee

단체 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs to be cleaned up, the rooms aren’t bad and are fairly comfortable the grounds and the outside of the property is very dirty.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has seen better days and should be torn down to make room for a better use. The night staff was very good. Morning staff not so much. Very dirty and smelly. Had waffles for breakfast but no syrup. Would not ever consider staying here again. Ever. Originally scheduled for Holiday Inn express but Expedia overbooked and transferred us here while driving to location. Did not have time to look at reviews or would have passed on this hotel.
2023년 3월에 1박 숙박함