외관

햄프턴 인 바이 힐튼 셸턴 여행 후기

2.5 out of 5
햄프턴 인 바이 힐튼 셸턴
695 Bridgeport Ave, Shelton, CT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 539개" "
평점 8 - 좋아요. 1004개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 92개" "
평점 4 - 별로예요. 1004개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 55개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a nice location. Staff at the front desk, house keeping and breakfast, extremely friendly and helpful.
2024년 4월에 3박 숙박함

8/10 - 좋아요

David Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Genuinely impressed by the cleanliness, friendlyness of staff and size of rooms. PS the waterslide is amazeballs.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear David,Thank you so much for the five-star review! We are so pleased you enjoyed our dedication to cleanliness and top-notch accommodations. We'll pass your compliments on to the team as well. It was a pleasure to welcome you, and we hope you'll visit us again soon!

8/10 - 좋아요

Myriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stuff is very friendly and breakfast 😋 good .We also enjoyed pool
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Myriam,Thank you for choosing to stay with us at Hampton Inn Shelton. Our goal is to provide every guest with friendly service, so we're thrilled our team was able to live up to our high standards. It's also great that you enjoyed our delicious breakfast and relaxing amenities. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good areas around there
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Michael,We can’t thank you enough for staying at Hampton Inn Shelton, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

10/10 - 훌륭해요

ROBERT 님, South Plainfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Robert,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Hampton Inn Shelton, and we look forward to your next visit.

10/10 - 훌륭해요

Shailee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great stay!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Shailee,Thanks for choosing Hampton Inn Shelton. We appreciate you letting us know you had a great stay at our hotel! Safe travels, and come back again

10/10 - 훌륭해요

Gwen

Na
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Gwen,Thank you so much for choosing to stay with us at Hampton Inn Shelton. Our goal is to provide every guest with a wonderful experience, and we trust this was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.

4/10 - 별로예요

Coraly 님, Bridgeport

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place has an odor the moment you even set foot in the building. It's like they clean with just water and nothing else. The linen is very poor quality and slightly stained. The room could use a vacuuming. It's loud in the morning, no soundproof rooms. The elevators smells horrible. They can definitely do better. The staff was friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Coraly,Thank you for taking the time to share your honest thoughts. We are delighted our hospitable team left a memorable impression on you; however, we regret that your overall experience fell short of expectations. Your feedback will be shared internally to ensure any odor concerns are dealt with swiftly, and any opportunity for improvement is seized. We appreciate your comments and hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.

10/10 - 훌륭해요

Janis

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful- The staff, the breakfast, and the overall stay were wonderful.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Janis,We truly appreciate your kind words about your recent stay at Hampton Inn Shelton. Your satisfaction is our top priority, and we're thrilled we could exceed your expectations with our hospitality and satisfying breakfast. We can't wait to welcome you back for another wonderful stay in the near future!

6/10 - 괜찮아요

Christine

가족 여행
좋아요: 직원 및 서비스
CONS: Our room toilet was malfunctioning and the bathroom layout was odd with angled double doors very close to the beds. The beds and pillows were too soft making them uncomfortable and hot. The pool was unmonitored and complete chaos with teens running, yelling, cutting lines and going down the slide 3 to 5 at a time. The pool towels are ridiculously small and 2 of the 3 we got were grossly stained. Morning of 11AM checkout we had Do Not Disturb sign on door and housekeeping still knocked on door at 10:40 AM asking to clean. Pool use works on a one hour reservation basis but we only found this out when we checked in. However no one is monitoring the pool area to make people stick to their reservation times. PROS: Staff were friendly. Breakfast was good with plenty of tasty options and helpful staff. Design on the to-go coffee cups are really cute. Pool would be really nice with great slide if it was monitored by staff for safety.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Christine,Thank you for sharing your experience with us. We're glad to hear our team's friendliness, and the variety and quality of our breakfast offerings made a positive impression on you. However, we're disappointed to hear of the challenges you faced with the amenities in your room and at the pool. We understand the importance of every guest's comfort and safety, and we'll address the concerns you've raised, especially regarding pool monitoring and housekeeping practices. Our team hopes to have the opportunity to welcome you back for a more seamless and enjoyable experience.

10/10 - 훌륭해요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Miles was wonderful
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Claire,Thank you so much for the five stars! We're pleased you enjoyed the warm hospitality of our staff, and we'll pass on your generous compliments to Miles. Come visit us again soon at Hampton Inn Shelton for another exceptional stay!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facilities and a great location. Some loose tiles in the bathroom but other than that I love staying here when I'm in town.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Stephen,Thank you for sharing your feedback. We're glad to hear you enjoyed our facilities and the great location of our property. Rest assured, we'll address your concern with the loose tiles in the bathroom to ensure our dedication to providing quality standards is maintained. It was a pleasure hosting you, and we look forward to welcoming you back on your next trip!

10/10 - 훌륭해요

Elizabeth

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family friendly, clean, we had such a great time
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Elizabeth,It was our pleasure to provide clean and welcoming accommodations for the whole family. We're glad you enjoyed your visit, and we look forward to seeing you again at Hampton Inn Shelton!

10/10 - 훌륭해요

Kemeisha

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fantastic, place was clean, staff was a attentive and friendly. Highly recommend.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Kemeisha,Thank you for the kind review and recommendation! We're glad our attention to cleanliness and service impressed you, and we look forward to your next stay at Hampton Inn Shelton.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, and good location - close to highway, shopping and dining.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Lisa,Thank you for sharing your experience with us! We're thrilled you found our hotel clean and conveniently located. Your satisfaction is our top priority, and we look forward to welcoming you back to Hampton Inn Shelton for another quiet stay!

10/10 - 훌륭해요

Nadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Nadia,Thank you for your glowing review of Hampton Inn Shelton! We're delighted you enjoyed your time with us and appreciate your kind words. Come back and see us anytime.

10/10 - 훌륭해요

Delisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

REINA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jane

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only stayed one night. A simple hotel, no frills. Nice and clean. Stayed because of a party at Il Palio restaurant. Would recommend for dinner. I heard the sushi place across the street was good. The free breakfast was good. Basic food. Oatmeal was delicious. Staff was very pleasant. I would recommend this place and I would stay here again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Jane,We enjoyed hosting you for a night at Hampton Inn Shelton. Our team is delighted to have earned your recommendation with our convenient breakfast and clean environment. We hope to have the opportunity to welcome you back!

8/10 - 좋아요

Francis

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hallway and staircases were under renovation
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Francis,Thank you for your feedback. Hopefully, our renovations did not cause any inconvenience for you! Overall, we hope you had a great time staying at Hampton Inn Shelton, and we look forward to seeing you again.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the waterslide.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Matthew,Thank you for choosing Hampton Inn Shelton and for sharing your kind review. We are delighted you enjoyed the waterslide and look forward to welcoming you back for another fun visit.

8/10 - 좋아요

Omayra

좋아요: 숙박 시설 상태 및 시설
Los cuartos muy limpios y muy tranquilos para descansar y buen desayuno
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Omayra,It was a pleasure to have you as our guest at Hampton Inn Shelton. We are delighted you enjoyed our clean and quiet accommodations. Thank you for your kind words, and we want to welcome you back again anytime!

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 숙박 시설 상태 및 시설
Great option!
답변 제공: General Manager 님, 2024년 3월 12일
Dear Dana,Thank you so much for choosing to stay with us at Hampton Inn Shelton. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled this was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.

10/10 - 훌륭해요

Lisa

2024년 3월에 1박 숙박함

8/10 - 좋아요

RONNIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: General Manager 님, 2024년 2월 28일
Dear Ronnie,Thank you for choosing Hampton Inn Shelton! Your review means a lot to us, and we look forward to welcoming you back for another enjoyable experience.

6/10 - 괜찮아요

Olga

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The Breakfast was horrible, there was alot of rust on the shower wall, but due to it being for a teenager getaway the boys did not mind it, but me being the parent I was surprised to see that. The staff were great, but I genuinely feel like the breakfast could have atleast provided sausages that was not cooked like cardboard.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Olga,We appreciate your feedback, and we're glad our friendly staff made you and your boys feel welcome. However, we apologize for any disappointment with breakfast and for any concerns about the bathroom. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.

10/10 - 훌륭해요

Perla

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Perla,Thank you for sharing your experience with us! Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to Hampton Inn Shelton for another wonderful experience!

6/10 - 괜찮아요

Jason

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great pool area and the water slide is a definite hit with the kids. Staff at front desk is rude and can’t be bothered. Check in process was lengthy because they did not seem to know what they were doing-normally would not mind, but since front desk was rude, it wasn’t acceptable. Overall good hotel for kids. Pool area is nice. Didn’t know we would have to book reservation times for pool. But still was able to enjoy. Great experience-really just the staff is unfriendly and can’t be bothered.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Jason,Thank you so much for the feedback. We're so happy to know that our water slide was a highlight of your family's stay. That being said, we're sorry to hear about any disappointment regarding the service you received, and we'll be sure to discuss your feedback internally. Despite this, we hope you will consider giving us another chance soon; we're confident that we can impress you.

10/10 - 훌륭해요

J

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was warm, slide was fun. Even with renovations going on we enjoyed our stay. Thank you.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Thank you for choosing Hampton Inn Shelton and for taking the time to leave your lovely, five-star review. We are delighted you enjoyed your time at the pool and look forward to welcoming you back and impressing you further, once the renovations are complete.

2/10 - 너무 별로예요

Lisa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Gayle

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rude morning reception clerk. I was very very sick in the morning and would not have minded changing rooms if I had to. You see I booked with Expedia first and had to change itinerary to one day earlier. I called the hotel itself and booked one day earlier with a hotel receptionist. My conversation with a reception clerk when I asked to come one day earlier put me in a king room and said that if I was comfortable I would most likely be able to stay in the room without having to move. She was excellent. Very nice and accommodating. But like I said the morning staff starting forcing me out of room at 11:00 am. I explained to her how sick I was and could not come down to reception and wait there while she changed everything. It was impossible. Also, the rooms are extremely light in the day without being able to adjust.
답변 제공: General Manager 님, 2024년 2월 20일
Dear Gayle,We appreciate you reaching out to share your thoughts regarding your recent experience at our property. While we're glad our team was able to accommodate you in a room a day earlier, we're sorry to hear that you were unwell the next morning and that moving to your originally reserved room was not possible. We will certainly address the concerns you raised regarding this internally to review where we could better respond to such issues moving forward. Thank you for your valuable feedback, and we hope that you feel better soon.

2/10 - 너무 별로예요

Robert

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This property has bedbugs. After one night’s stay I had over 30 bites. Never staying here again.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Robert,The issues you raise are important to us. Please accept our apologies for any concerns about unwelcome visitors. Reports of this nature are taken very seriously, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.

10/10 - 훌륭해요

Brandie Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel !!!todos son muy amables
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Carlos, It was a pleasure to welcome you to Hampton Inn Shelton during your recent visit. We're so happy to hear that our beautiful property and friendly staff made for an excellent experience. Thank you for your five-star rating, and please come back soon!

10/10 - 훌륭해요

Prativkumar

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Prativkumar,Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to have you join us at Hampton Inn Shelton, and we look forward to your next visit.

6/10 - 괜찮아요

Roneila

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Beresford G

좋아요: 직원 및 서비스, 편의 시설/서비스
It was very noisy close to our room. We woke up due to a pounding noise. This might be related to all the construction that was going on. I this the management could be more considerate of the guests and not have the workers starting so early
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Beresford,While we thank you for being our guest and for taking a moment to share your feedback, we are sorry you had a disappointing visit due to noise concerns. As we work toward the finishing stages of our renovations, we are making every effort to minimize the impact on our guests and apologize that it interfered with your stay. We hope to have another opportunity to welcome you back and impress you with our improvements.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

8/10 - 좋아요

Tatiana

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

JACK 님, PHILLIPSBURG

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shenaya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for one night which was a great stay the staff was informative and kind...even thought the hotel was under renovation it was still pretty clean.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Shenaya,Thank you for choosing Hampton Inn Shelton! Our team is delighted you received excellent service and enjoyed our clean, comfortable accommodations. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time.

10/10 - 훌륭해요

Demetrius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everyone was professional and ready to help with anything
2023년 12월에 8박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Bruce,Thank you so much for taking the time to share your thoughts with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

8/10 - 좋아요

Marlene

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. Loved the area where the hotel was. There was so many places I could walk to for a bite to eat. The free breakfast was so nice. It was always available and they had a good variety. I loved the parking. And loved the pet friendly part. They had different areas to walk my fur pet. I did not like that the room was not the cleanest. The rugs looked so old and dirty. And under the AC it looked like they had not cleaned in a long time. Overall great stay. Room size was awesome. And would love to come back when the pool re-opens.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Marlene.Thank you for choosing Hampton Inn Shelton and for taking the time to share your valuable feedback. While we are thrilled you enjoyed so much of what we have to offer, we are sorry the cleanliness of the room wasn't up to our normal high standards. All of your feedback is important to us and will be shared with the team. We are excited to welcome you back once the pool re-opens so we can impress you even further.

10/10 - 훌륭해요

Grisel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Christine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함