책상, 노트북 작업 공간, 암막 커튼, 무료 유아용 침대

레드 루프 인 밀포드 - 뉴 헤이븐 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 290개" "
평점 8 - 좋아요. 1000개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 170개" "
평점 4 - 별로예요. 1000개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 144개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Haechurl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Garvis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve been staying at red room for a few years now and I always enjoy my stay
2024년 3월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hey Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's thrilling to hear that you always enjoy your stay with us. Red Roof appreciate your loyalty and always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Alba

2024년 3월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Alba, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very nice and clean. Was just what we were looking for in an overnight stay.
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hey Joseph,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's great to hear that our nice and clean property met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Ulysse

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t give breakfast I’m not satisfied.
2024년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 20일
Dear Ulysse, Thank you for taking the time to tell us about your experience at the Red Roof Inn Milford - New Haven. I am sorry that your experience did not meet your expectations. Breakfast is not a listed offer at this location however, we do have a few restaurants that is within close proximity to the hotel. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Candace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t always go by the bad reviews, the property was clean, room was clean, bathroom was extremely clean. Staff was respectful. The maid service was great!! My Only con on my visit was that the room I had didn’t have a microwave or refrigerator. I’d visit here again.
2024년 3월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 19일
Dear Candace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are sorry that you weren't provided with a microwave and refrigerator. To be provided with this, please reserve our Superior or Deluxe rooms in the future. We are happy that you were pleased with the maid service, cleanliness of the room and the respectful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Julian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Bernice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great just need thicker towels and more 2 is not enough when you take 2 showers
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Bernice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are happy that everything was great, however, your comments in regards to getting more than 2 and thicker towels will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

4/10 - 별로예요

Olvia

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A good place to stay when you're homeless
2024년 3월에 2박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 3월 7일
Dear Olvia,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

4/10 - 별로예요

Ishmael

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk check in what's not customer friendly, and surprised me with a "$50 deposit" that I was unaware of, even though I booked the room online. Walls are super thin so you can hear you're fellow neighbors well, and all their activities.
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 28일
Thank you for taking a moment to leave a review, Ishmael. The staff and I at the Red Roof Inn Milford - New Haven were disappointed to see your 2/5 score following your stay. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay due to the thin walls, the unfriendly staff and the other concerns mentioned. In regard to the deposit, it is required from all guests in the event of incidentals and it is refundable at check-out upon room inspection. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 - 훌륭해요

Nadine

2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 23일
Hello Nadine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Nailz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Only complaint is the shower drain. Water didn’t go away the way down. Tub slippery very unsafe
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 20일
Dear Nailz,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your full expectations. You mentioned that you were unsatisfied with the shower drain and the safety of the tub. These concerns will be taken into consideration.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

4/10 - 별로예요

Raquel 님, Bridgeport

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 20일
Hello Raquel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Juan Luis García

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 16일
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Juan Luis García

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Muy conveniente Lo que no me gusto las Anita coinés de la izquierda y la derecha estaban con música alta tomando cerveza dejándola afuera y fumando mariguana
2024년 2월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 13일
Gracias Juan por escribirnos acerca de su reciente estadía en nuestro hotel RED ROOF INN MILFORD - NEW HAVEN. Estamos profundamente decepcionados al saber que se encontró con estas situaciones desagradables durante su reciente visita. Acepte nuestras más humildes disculpas ya que esto no se acerca en absoluto al estándar que nos esforzamos por mantener. Llamaré la atención de la gerencia sobre estos asuntos para su posterior revisión. Aún así, es bueno saber que nuestro hotel fue muy conveniente.Le pedimos que nos brinde otra oportunidad de causar una mejor impresión en su próxima visita a una de nuestras ubicaciones de Red Roof.Sincerely,Red Roof Management

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant stay
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 12일
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely,Red Roof Management

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 1 night. No issues
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Thank you for taking the time to write about experience at the RED ROOF INN MILFORD - NEW HAVEN. Carlos, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you had no issue at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Carlos, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

2/10 - 너무 별로예요

Elyon

2024년 1월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 23일
Hello Elyon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Rafael 님, Oxford

2024년 1월에 8박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 23일
Hello Rafael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

hassane

좋아요: 직원 및 서비스
Good enough
2023년 11월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 31일
Thank you, Hassane, for telling us about your stay at the Red Roof Inn Milford - New Haven. I am glad you enjoyed your recent visit with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Theresa

가족 여행
Little noisey late at night
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 29일
Dear Theresa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the noise disturbance late at night. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

8/10 - 좋아요

Katalina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 28일
Dear Katalina,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

Jean-Michel

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les matelas etaient désastreux. Les ressorts fessaient mal au dos, la porte extérieur n’était pas étanche donc beaucoup de bruits venait de dehors , beaucoup trop daction a cet hotel , la police fesait constamment le tout de lhotel en auto
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Merci, Jean-Michel, de nous avoir écrit suite à votre récent séjour dans notre hôtel RED ROOF INN MILFORD - NEW HAVEN. Nous sommes totalement déçus d'apprendre que vous avez été confronté à ces situations désagréables lors de votre récente visite. Veuillez accepter nos plus humbles excuses, car cela est loin d'être la norme que nous nous efforçons de respecter. Je porterai ces questions à l'attention de la direction pour un examen plus approfondi.Nous vous demandons de nous donner une autre occasion de faire une meilleure impression lors de votre prochaine visite dans l'un de nos sites Red Roof.Sincerely,Red Roof Management

10/10 - 훌륭해요

Elmer

2024년 1월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 23일
Hello Elmer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 9/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Hello Mark, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people and guest
2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 24일
Dear Joe, It is so wonderful to see that we at the RED ROOF INN MILFORD - NEW HAVEN were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely,Red Roof Management

6/10 - 괜찮아요

Kaitlyn

2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 23일
Hello Kaitlyn,Thank you for choosing to stay at our Red Roof Inn Milford New Haven. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Grace

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel pictures and description do not match this hotel. I am really upset and s are for my safety
2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 21일
Hello Grace, We are disappointed to see that you felt our location was not a reflection of what was advertised and that you were faced with safety concerns while with us. This is generally not something our guests experience, as safety is one of our top priorities. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all our guests.We hope you have a good day. Very truly yours, Red Roof Management

6/10 - 괜찮아요

Falomy

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was ok to pass a nite,the evening front desk assistant was so mean for no reason at checkin but the one in the morning at checkout was so nice. Other than it was ok.
2023년 12월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 24일
Dear Falomy,The staff and I at the RED ROOF INN MILFORD - NEW HAVEN appreciates your comments after your recent stay with us. You mentioned your room was ok, but the night front desk staff was a bit unprofessional while the morning staff was nicer. Feedback from our guests is always welcome as we focus on better experiences for them here at Red Roof.Thank you again for your feedback.Sincerely,Red Roof Management

4/10 - 별로예요

Jessica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 20일
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly. Property is clean, Stores are close as long as you have transportation
2024년 1월에 3박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 12일
Thank you, Karen, for telling us about your stay at the Red Roof Inn Milford - New Haven. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly staff, our clean property and the other kind remark highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Vianny 님, bridgeport

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was quiet to me and my son, it was clean, and close to restaurants.
2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Dear Vianny,Everyone here at the Red Roof Inn Milford - New Haven was proud to see your 5/5 score. I am happy that our cleanliness, close proximity to restaurants and the other highlights pleased you. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience.Sincerely,Red Roof Management

10/10 - 훌륭해요

Vianny 님, bridgeport

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Thank you for taking a moment to leave a review, Vianny. The staff and I at the Red Roof Inn Milford - New Haven appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 12일
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

8/10 - 좋아요

Carlos

출장 여행
좋아요: 편의 시설/서비스
Quiet place
2023년 12월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Carlos. The staff and I at the Red Roof Inn Milford - New Haven appreciate your 4/5 score following your stay. I am happy that you found our hotel to be quiet. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Enid

2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Enid. The staff and I at the Red Roof Inn Milford - New Haven were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 - 훌륭해요

Quintina

2023년 12월에 6박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Quintina. The staff and I at the Red Roof Inn Milford - New Haven appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Sashoy

2023년 12월에 2박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 28일
Dear Sashoy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 - 훌륭해요

Venkata Sai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 2일
Dear Venkata, The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Manpreet

2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 29일
Hi Manpreet,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Milford - New Haven. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

2/10 - 너무 별로예요

Loovensley

2023년 12월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 18일
Dear Loovensley,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

Katharine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walked into the office to check in and the employee was threatening to call the police on two others because they simply complained about their room. Our room had cig burns in the comforter even though it says no smoking in the rooms. The tub was full of long black hair, and we are pretty sure we heard gun shots going off in them parking lot. Avoid this place.
2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 28일
Hi Kathrine,Thank you for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 12월 26일
Hello Jonathan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Audrey

2023년 12월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 12월 26일
Hello Audrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Nixmary

2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 25일
Hi Nixmary,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Milford - New Haven. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Socrates

별로예요: 직원 및 서비스
the person behind the desk was very rude no customer service skills😡
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 22일
Thank you, Socrates, for sharing your feedback with us regarding your recent stay at the Red Roof Inn Milford - New Haven. I was saddened to read that your stay fell short of your expectations. You indicated that you were unsatisfied with the less than ideal encounter you had with our staff and the poor customer service skills. At Red Roof, our primary goal is always to provide our guests with the best customer service. For that reason, we sincerely apologize to have failed you. Nevertheless, your feedback will be taken into consideration to make changes to improve our customer experience.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Heba

2023년 12월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 13일
Thank you for taking a moment to leave a review, Heba. The staff and I at the Red Roof Inn Milford - New Haven appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Red Roof Management

2/10 - 너무 별로예요

Mianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zero Customer Service
Manager/Front desk person is borderline hostile. He has major difficulties just doing one thing and if you ask him a question while he’s doing the one task, he lets you know he can only do one thing at a time! Red Roof Inn has fallen beyond low!
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 19일
Thank you, Mianna, for the feedback about your experience with the Red Roof Inn Milford - New Haven. We understand that your overall experience fell far below your expectations. The situation you described regarding the less than ideal encounter you had with our front desk staff is disheartening, and I sincerely apologize for your experience. At Red Roof, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that we weren’t able to provide you with that ideal home away from home experience you deserve.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Genesis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 18일
It is heartwarming to see such a wonderful rating, Genesis. We truly appreciate you taking the time to rate your experience at the Red Roof Inn Milford - New Haven. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope you will come back to see us again on your next trip to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

JESSICA

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Heavy police presence
Didn’t stay but staff were accommodating. Pulled in to check in and the lots was full of police cars. Whatever was happening was not something I wanted my family to experience. The front desk staff was kind and didn’t charge us for the room, despite being past the cancelation time.
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 18일
Dear Jessica,We are sorry to hear your recent experience at the Red Roof Inn Milford - New Haven did not meet your expectations. Your comments will be forwarded to the appropriate department for further review. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist