표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1003개 이용 후기 중 559개" "
10 - 훌륭해요
559
평점 8 - 좋아요. 1003개 이용 후기 중 283개" "
8 - 좋아요
283
평점 6 - 괜찮아요. 1003개 이용 후기 중 78개" "
6 - 괜찮아요
78
평점 4 - 별로예요. 1003개 이용 후기 중 43개" "
4 - 별로예요
43
평점 2 - 너무 별로예요. 1003개 이용 후기 중 40개" "
2 - 너무 별로예요
40
8.8/10
청결 상태
9.0/10
직원 및 서비스
8.2/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.4/10
친환경
이용 후기
8/10 - 좋아요
??
2023년 11월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
??
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 2일
Thank you for sharing your experience with me. I was happy to hear this visit met and exceeded your expectations. We look forward to the opportunity to serve you on return trips to the area.
10/10 - 훌륭해요
Jaewoo
출장 여행
2019년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jaewoo
2019년 12월에 1박 숙박함
답변 제공: DG 님, 2020년 1월 5일
Thanks for staying with us. We appreciate your feedback!
10/10 - 훌륭해요
Jaewoo
출장 여행
2019년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jaewoo
2019년 12월에 1박 숙박함
답변 제공: DG 님, 2020년 1월 5일
Thanks for staying with us. We appreciate your feedback!
10/10 - 훌륭해요
Dongmin
2019년 1월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 훌륭한 호텔
넓은객실, 친절한직원, 깔끔한조식, 로비에 늘 준비되어있는 커피와 티가 로비에 늘 준비되어있고
가격이 저렴합니다
다시 이용하고 싶습니다
Dongmin
2019년 1월에 1박 숙박함
8/10 - 좋아요
Kelsey
가족 여행
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and affordable. Had a comfortable stay
Kelsey
2024년 3월에 1박 숙박함
6/10 - 괜찮아요
Rolando
2024년 4월 13일
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Morning staff at front desk no customer service experience
You should be aware to greet your customers when they come in and go out
Not once did she greeted me even after I said good morning
Rolando
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you for sharing your experience with me. I was sorry to hear this visit fell short of expectations. I will be sharing your feedback with the staff as a teachable moment to improve our quality and level of service. We hope you would consider staying with us again if given the chance.
8/10 - 좋아요
Altheda
가족 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here with my 2 daughters on 4/2/24 and it was a nice experience we are booking again for another time. Property was clean, we were put in a room in the back away from the highway noise which was great. Complimentary breakfast was nice with a variety of options. Happy with our stay!
Altheda
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for sharing your experience with me. I was pleased to read the property met your expectations during this visit. Thank you for booking another reservation! I was happy to hear you enjoyed our breakfast and I appreciate your comments about the cleanliness of the property. I will be sure to share your feedback with the team.
10/10 - 훌륭해요
Nidia
가족 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and cozy, it’s a great place to stay at with your family. Breakfast was delicious and staff was friendly.
Nidia
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. I was happy to read the property provided you with a comfortable setting. Thank you for recognizing our breakfast and the friendliness of the staff. I will be sure to share your comments with the team. We look forward to seeing you again!
10/10 - 훌륭해요
Juan Carlos 님, Laval
연인과의 여행, 출장 여행
2024년 4월 2일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay.
Juan Carlos
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. Given the chance we hope to see you again when your travels bring you back through the area.
10/10 - 훌륭해요
Ana Maria
2024년 4월 2일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ana Maria
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this trip. We hope you would consider staying with us again should your travels bring you back to the area.
10/10 - 훌륭해요
Gonzalo
2024년 4월 1일
Gonzalo
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this trip. We look forward to the opportunity to serve you again during return trips to the area.
10/10 - 훌륭해요
Tiffany
아이를 동반한 가족 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. Very clean room with no complaints beside it being a little to noisy for us at night. The people who stayed above from us on the second floor was running back and forth late at night. We did not like that but overall we enjoyed our stay.
Tiffany
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. Thank you for recognizing the cleanliness of your room. I was sorry to hear that your comfort was impacted by noise from the floor above. We look forward to seeing you again on return visits to the area.
10/10 - 훌륭해요
Krystina
가족 여행
2024년 3월 31일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and nice. The only problem i had was the iron in my room wasn't working. But that wasnt a big deal.
Krystina
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. I was sorry to hear the iron in your room was not working. I have passed along your comments to our housekeeping team. We look forward to the opportunity to serve you again.
10/10 - 훌륭해요
Seung
가족 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located near by a major highway which was convenient but loud.
Seung
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay provided you with a convenient location. I was sorry to hear that the convenience to the freeway brought along noise, hopefully that did not impact your stay negatively. We look forward to seeing you again on return visits to the area.
8/10 - 좋아요
Viviana
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
M
Viviana
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met your expectations. We look forward to the opportunity to serve you again on return visits to the area.
10/10 - 훌륭해요
harry
2024년 3월 28일
harry
2024년 3월에 2박 숙박함
10/10 - 훌륭해요
Ramon
가족 여행
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel Room.
Ramon
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this stay. We look forward to the opportunity to serve you again on return trips to the area.
10/10 - 훌륭해요
man
2024년 3월 18일
man
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring you through the area again.
10/10 - 훌륭해요
Jasmin
2024년 3월 17일
Jasmin
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring you through the area again.
4/10 - 별로예요
Melvin
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite and Convenient
Melvin
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Thank you for sharing your experience with me. I was happy to hear this visit met and exceeded your expectations. We hope you would consider staying with us again if given the opportunity.
10/10 - 훌륭해요
Yahjaira
2024년 3월 7일
Yahjaira
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this stay. We look forward to the having you stay with us given the chance your travels bring you back through our area again.
10/10 - 훌륭해요
peter
2024년 3월 6일
peter
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thank you for sharing your experience with me. I was pleased to learn the property met and exceeded your expectations during this stay. We hope you will consider staying with us again should your travels bring you back through the area.
10/10 - 훌륭해요
DANIELLE
출장 여행, 가족 여행
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so nice!
When we got to our room front desk called to ask if the room was okay and if not they could move us- room was great.
Plenty of space.
Fitness center is currently being refurbished and the sister property next door was offered as an alternative
DANIELLE
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this stay. Thank you for recognizing the staff. I will be sure to share your comments with them. We look forward to having you see our renovated exercise room during your next visit. We hope to have the opportunity to serve you again when your travels bring you through the area.
10/10 - 훌륭해요
Shelby 님, Hopewell Junction
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shelby
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this stay. We hope to have the opportunity to serve you again when your travels bring you through the area.
8/10 - 좋아요
eric
출장 여행
2024년 2월 23일
I thought it was above average for the price. Clean, quiet, tv channel variety etc and fine for a night’s stay.
My only issue was the shower. Water temperature was borderline cold and the tub didn’t drain. I showered at 8:00 am and before I checked out at 10:15 there was still 3” of standing water tub.
eric
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. I was sorry to hear that you experienced challenges with the shower in your suite. I have shared your feedback with my engineering team. We look forward to the opportunity to serve you again when your travels bring you through the area.
8/10 - 좋아요
Jhovany
가족 여행
2024년 2월 22일
좋아요: 청결 상태
Well maintained.
Jhovany
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. We hope you will consider staying with us again should your travels bring you through the area again.
10/10 - 훌륭해요
Yonel
아이를 동반한 가족 여행, 출장 여행
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is the best
10/10
Thank you
Yonel
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. We look forward to the opportunity to serve you again when your travels bring you through the area.
8/10 - 좋아요
Olga
2024년 2월 16일
Olga
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thank you for sharing your experience with me. I was pleased to learn the property met your expectations during this visit. We look forward to the opportunity to serve you again on return trips to the area so that we can not only meet but exceed your expectations.
10/10 - 훌륭해요
Ashleigh 님, New haven
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome and the rooms were quiet and clean . Great stay!
Ashleigh
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this visit met and exceeded your expectations. Thank you for recognizing the staff and the cleanliness of your room. I was happy to hear you had a comfortable stay. We look forward to the opportunity to serve you again should your travels bring you back through the area.
8/10 - 좋아요
Ty
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great time. I’ll definitely keep this place in mind when I want to get away and relax
Ty
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this visit met and exceeded your expectations and that you will consider staying with us again. We look forward to the opportunity to serve you when your travels bring you back through the area.
8/10 - 좋아요
Sam
2024년 2월 12일
좋아요: 숙박 시설 상태 및 시설
Property was helpful to its patrons.
Sam
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this visit met and exceeded your expectations. Thank you for recognizing the responsiveness of the staff to our guests. We look forward to the opportunity to serve you again should your travels bring you back through the area.
10/10 - 훌륭해요
Gonzalo
2024년 2월 11일
Gonzalo
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you for taking a few moments to share your experience with me. I was pleased to hear this visit met and exceeded your expectations. We look forward to the opportunity to serve you again when your travels bring you back through the area.
8/10 - 좋아요
yuleidy
아이를 동반한 가족 여행
2024년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. The room was very clean and comfortable. I gave it a 4 star overall because the sofa bed needed a new mattress, that’s all I can say could better. The staff is very pleasant. The breakfast was delicious and the breakfast attendants were so helpful and attentive. I recommend this hotel.
yuleidy
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was pleased to hear this visit met your expectations. Thank you for recognizing the staff and the quality and friendliness of the breakfast team. I will be sharing your comments about the sofa bed mattress with my engineering team so we can order a replacement. We hope you will consider staying with us again should your travels bring you back through the area.
8/10 - 좋아요
Jorel
2024년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jorel
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was sorry to hear that we just fell short of exceeding your expectations. We hope you will consider staying with us again should your travels bring you back through the area.
8/10 - 좋아요
Raymond
가족 여행
2024년 2월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was a nice stay
Raymond
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was sorry to hear that we just fell short of exceeding your expectations. We hope to see you again on return trips through the area.
8/10 - 좋아요
Gonzalo
2024년 1월 28일
Gonzalo
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was sorry to hear that we just fell short of exceeding your expectations. We hope to see you again on return trips through the area.
10/10 - 훌륭해요
Maryan
단체 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had excellent stay there
Maryan
답변 제공: General Manager 님, 2024년 1월 27일
Thank you for taking time to share your experience with me. I was pleased to hear the property met and exceeded your expectations during this visit and that your stay was excellent. We look forward to the opportunity to serve you again when your travels bring you through the area.
10/10 - 훌륭해요
William
2024년 1월 20일
William
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was pleased to hear this visit met and exceeded your expectations. We hope you will consider staying with us again should your travels bring you back through the area.
8/10 - 좋아요
Erika
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property amazing staff breakfast could be better but other than that great place to stay
Erika
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Thank you for sharing your experience with us. I was sorry to hear that we just fell short of exceeding your expectations. Thank you for sharing your comments about the staff, I will share those as well as your comments about our breakfast with the team. We hope to see you again on return trips through the area.
10/10 - 훌륭해요
Blondine 님, Randolph
2024년 1월 17일
좋아요: 청결 상태, 편의 시설/서비스
Blondine
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 27일
Thank you for taking time to share your experience with me. I was pleased to hear the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring you through the area.
10/10 - 훌륭해요
Joshua
연인과의 여행, 가족 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Joshua
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your feedback with me. I was happy to hear this stay met and exceeded your expectations. We hope to see you again on return trips through the area.
10/10 - 훌륭해요
Peter
연인과의 여행, 가족 여행
2024년 1월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable hotel. Staff was pleasant and accomodating. Room was very large with 2 TV's, comfortable sofa, desk, mini fridge and two double beds. Great mattresses and linens. Shower had great pressure with no wait for hot water.
Peter
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your feedback with me. I was happy to hear this stay met and exceeded your expectations. I was happy to hear the property provided you with a comfortable setting during your stay. Thank you for recognizing the responsiveness of the staff. I will be sure to share your feedback with them. We hope to see you again on return trips through the area.
10/10 - 훌륭해요
Debra
2024년 1월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We made a last minute reservation because our Air B & B didn’t have running hot water or heat
The front desk was wonderful the breakfast was good but the heat we couldn’t regulate over all very good experience thanks
Debra
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your comments with us. I was pleased to hear this visit met and exceeded your expectations. Thank you for recognizing our breakfast and front desk. I will be sure to share your comments with the team. I was sorry to hear that you had challenges regulating the heat in your room. We hope to have the opportunity to serve you again.
10/10 - 훌륭해요
Danielle
2024년 1월 12일
Danielle
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your feedback with me. I was happy to hear this stay met & exceeded your expectations. We hope to have the opportunity to serve you again on return trips through the area.
10/10 - 훌륭해요
Martha
가족 여행
2024년 1월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay!
Rooms were clean, staff was great and breakfast was a huge win!
Martha
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your comments with us. I was pleased to hear this visit met and exceeded your expectations. Thank you for recognizing our breakfast and the friendliness of our staff. I will be sure to share your comments with the team. We hope to have the opportunity to serve you again.
10/10 - 훌륭해요
Ana Maria Romina
2024년 1월 5일
Ana Maria Romina
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for sharing your comments with us. I was pleased to hear this visit met and exceeded your expectations. I will be sure to share your feedback with the team. We hope to have the opportunity to serve you again.
8/10 - 좋아요
trudean
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
trudean
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for visiting us again. We are happy you choose the property for your needs on your return trip through the area. We hope to see you again on return trips through the area.
10/10 - 훌륭해요
Ebony
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn't like was the bar is not open on weekends.....that's prime time!!
Ebony
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Thank you for your feedback. I was happy to hear that this stay met your expectations. I understand your disappointment that the lounge was not open on Saturday. We understand the weekend is typically a high occupancy time frame and we do have the lounge open on Fridays. I will share your feedback with the leadership team to see what modifications can be made.
10/10 - 훌륭해요
trudean
2024년 1월 1일
trudean
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Thank you for sharing your experience with me. I was happy to hear this stay met and exceeded your expectations. We hope to see you again on return trips to the area.
4/10 - 별로예요
Dominic
가족 여행
2024년 1월 1일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dominic
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Thank you for sharing your experience with me. I was sorry to hear this stay did not live up to your expectations. We strive to improve our quality and level of service so that we can meet and exceed our guests' expectations on a consistent basis. We hope to see you again on return trips to the area.