Staff was great. Very safe. Excellent location. Kept charm of N.O even though its a holiday inn. Room was well decorated. BEDS COMFY. Walls thin but not their fault, all buildings are old in that area. No food onsite but seriously, theres like 1000 places to eat as soon as you step out the door. That is not a reason to skip this hotel. One block off bourbon st so some city noise but not nearly like being on bourbon. Pool area is quiet, like thr city isnt there. I wouls stay here again no hesitation