표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 999개 이용 후기 중 339개" "
10 - 훌륭해요
339
평점 8 - 좋아요. 999개 이용 후기 중 360개" "
8 - 좋아요
360
평점 6 - 괜찮아요. 999개 이용 후기 중 190개" "
6 - 괜찮아요
190
평점 4 - 별로예요. 999개 이용 후기 중 59개" "
4 - 별로예요
59
평점 2 - 너무 별로예요. 999개 이용 후기 중 51개" "
2 - 너무 별로예요
51
8.2/10
청결 상태
8.4/10
직원 및 서비스
7.8/10
편의 시설/서비스
7.6/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
8/10 - 좋아요
SoonYoung
2016년 10월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사를 부페로 변경해주길..
체인 호텔이라 흠잡을 곳은 없었어요. 다만 아침식사가 여느 호텔과 같이 부페식이 아닌 것은 좀 별로 였습니다. 메뉴 중에 하나 주문해서 먹는 식인데 아무래도 미국이니 아침부터 팁의 갈등을 겪게 되더라구요..
SoonYoung
8/10 - 좋아요
NA RI
2016년 4월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 호텔이었음
시내 주변에 묵고 싶었으나 전시회 때문에 가격이 전반적으로 많이 올라서 선택하였으나, 차로 이동하기에 편리한 위치여서 괜찮았음
주변에 크게 구경할 곳은 없진만 맛집들도 꽤 있어 호텔 주변에 식사를 걱정할 일은 없었음
NA RI
10/10 - 훌륭해요
Judy 님, Baton Rouge
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved that you could self-park your car. The full hot breakfast buffet items were really good. The room was very clean the carpet could be changed out.
Judy
2024년 4월에 2박 숙박함
2/10 - 너무 별로예요
Yun
연인과의 여행
2024년 3월 27일
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No clean
Yun
2024년 3월에 3박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 27일
Thanks so much for being our guest!!! I'm disheartened that you didn't have a great stay here at the hotel. I want to apologize for the inconvenience of your room not being cleaned efficiently during your visit. I will make sure housekeeping is fully aware of every single room that needs attention for the day, and we will report and check all of our work. Once again, I'm truly sorry about this mishap, but I do hope that you give us another chance in the future to redeem ourselves.
10/10 - 훌륭해요
Shelly
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was above and beyond!
Shelly
2024년 3월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 27일
Thanks so much for being our guest!!! I'm thrilled to know that you enjoyed your stay here at the hotel. I will definitely commend the staff on an excellence job by keeping the hotel clean and fresh throughout your visit. I'm happy that you were able to relax in the comfort of your room. Thank you for choosing us and I do hope to see you again when you are visiting the Metairie area! Safe travels!
8/10 - 좋아요
Kenya
아이를 동반한 가족 여행, 가족 여행
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice upgraded rooms. Some of the building interior still needed some work - but the rooms were nice. Dishes and silverware should be included in the kitchen areas.
Kenya
2024년 3월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 14일
Thanks so much for being our guest!!! I'm happy to see that you enjoyed your stay here at the hotel. I really appreciate the kudos towards our upgraded rooms. We are growing every day, and we are constantly bringing the hotel status positive. I will have a discussion with management so we can figure out a nice solution to the kitchen areas of the hotel. Thank you for choosing us and I do hope to see you again when you are visiting the Metairie area! Safe travels!
10/10 - 훌륭해요
Ryan
연인과의 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick and easy check in!! Staff was very nice and helpful
Ryan
2024년 3월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 14일
Wow! Thanks so much for being our guest! I'm thrilled to know that you have enjoyed your stay here at the hotel. I'm glad to know you were able to relax during your visit with no worries. I will definitely commend the entire staff for providing excellent service and showing genuine hospitality. Thank you for choosing us and I do hope to see you again when you are visiting the Metairie area! Safe travels!
4/10 - 별로예요
Shinichi
출장 여행
2024년 3월 1일
별로예요: 직원 및 서비스
The room that I stayed didn’t have a trashcan ,hair dryer or tissues. And also room phone didn’t work.So I had to go to front desk to tell them about them. I asked them to bring those items above to my room but they didn’t do it when I asked a woman at the front desk. I asked them again and then they finally brought them.
Shinichi
2024년 2월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 5일
Thanks so much for being our guest!!! I'm very disheartened to hear that you didn't have a good experience with us. I will speak with the housekeeping management team to figure out why we opened a room that wasn't complete with all the necessities. I want to apologize for the staff's reaction to a couple of items that you requested for your room. We are here to provide customer service and that's what all our guests should be receiving on a daily basis in a timely manner. Once again, I regretful for the mishaps that happened with your stay, but I do hope you give us another chance in the future.
8/10 - 좋아요
Yovany
2024년 2월 25일
Yovany
2024년 2월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 3월 27일
Thanks so much for being our guest!!! I'm happy to see that you have enjoyed your stay here at the hotel. I will definitely commend the staff for a wonderful job they have done with keeping the hotel fresh and clean throughout your visit. Thank you for choosing us and I do hope to see you again when you are visiting the Metairie area! Safe travels!
8/10 - 좋아요
larry
2024년 2월 21일
larry
2024년 2월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 2월 23일
Thanks so much for being our guest!!! I'm glad to see that you enjoyed your stay here at the hotel. I will commend the hotel staff on a fantastic job that they have done. Thank you for choosing us and I do hope to see you again in the near future.
10/10 - 훌륭해요
Sabrina
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very safe
Sabrina
2024년 2월에 3박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 2월 21일
Thanks so much for being our guest!!! I'm very happy that you enjoyed your stay here at the hotel. I really appreciate your positive and kind words about the hotel. Once again, thank you for choosing us and I do hope to see you in the near future.
8/10 - 좋아요
Roberta
가족 여행
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a few problems with the room and the staff fixed them right away. Everyone was friendly and welcoming!
Roberta
2024년 2월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 2월 17일
Thanks so much for being our guest!!! I do want to apologize for any inconvenience that was presented to you during your stay here at the hotel. I'm glad to know that the staff remedy everything in a timely manner. I also appreciate that you have mentioned how nice and inviting everyone was towards you. Thank you for your review and I do hope to see you again in the near future.
10/10 - 훌륭해요
Gabby
연인과의 여행, 출장 여행
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
Gabby
2024년 1월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 1월 24일
Thanks so much for being our guest!!! I'm happy to see that you enjoyed your stay here at the hotel. I really appreciate your kind words and I hope that you were able to experience all of our amenities. Thank you for choosing us and I hope to see you again in the near future.
10/10 - 훌륭해요
Willie
연인과의 여행
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with this property!!!
Willie
2024년 1월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2024년 1월 21일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
8/10 - 좋아요
Christophe
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christophe
2024년 1월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thanks so much for being our guest! We strive to make sure everyone has a great experience with us and if there is anything we can do to make your stay even better please let us know!
10/10 - 훌륭해요
kimberly
가족 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
kimberly
2024년 1월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
6/10 - 괜찮아요
Christopher
가족 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Never had enough towels, our garbage was overflowing. There were no shades over the window, so it was hard to sleep in daylight.. The bathroom was only accessible through the bedroom. It was fine, but would not necessarily recommend.
Christopher
2023년 12월에 4박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thank you so much for being our guest! We are so sorry you did not have such a great experience in your room. We have our Maintenance Chief and our Executive Housekeeper correcting the matter and coaching accordingly. Thank you again for choosing us and we hope to see you again in the near future!!
6/10 - 괜찮아요
Jennifer
단체 여행, 가족 여행
2024년 1월 5일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room window reminded me of an old hospital ward. Two of the staff members had saucy attitudes, one of which was particularly rude. Chef Ron’s Gumbo Stop was very good, which is next door to hotel.
Jennifer
2023년 12월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thank you so much for being our guest! We are so sorry to hear you did not have such a great experience with our staff during your stay. We will research your concerns and coach where needed. We will be sure to keep recommending Ron's Gumbo because of this review! We hope to see you again so we can make your stay even better.
2/10 - 너무 별로예요
Brenda
2024년 1월 4일
Brenda
2023년 12월에 4박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
I am sorry you didn't enjoy your stay here, but we really appreciate the feedback so we can make the necessary changes in order to create a better experience for our guests. We hope to see you again in the near future!!
8/10 - 좋아요
Frank
가족 여행
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frank
2023년 12월에 3박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thanks so much for being our guest! We strive to make sure everyone has a great experience with us and if there is anything we can do to make your stay even better please let us know!
6/10 - 괜찮아요
Ronald
가족 여행
2024년 1월 3일
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was excellent and helpful. The lobby is clean and inviting. The room was a bit musky smelling and old. The beds were comfortable enough. The hotel was a quick drive to downtown NOLA. Overall for the price it was okay.
Ronald
2023년 12월에 4박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2024년 1월 12일
Thanks so much for being our guest!! We are so happy to hear you had a great experience with our staff!! We will definitely commend them on a job well done. We will look into the issues with the smell and make sure to address them. We hope to see you again in the near future and make your stay even better!
10/10 - 훌륭해요
Akerra
2023년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Akerra
2023년 12월에 2박 숙박함
답변 제공: AGM 님, 2024년 1월 7일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
Gilchrist
2023년 12월 11일
좋아요: 편의 시설/서비스
Gilchrist
2023년 12월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 12월 12일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
8/10 - 좋아요
Wesley
출장 여행
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스
Convenient location. Renovations are in progress.
Wesley
2023년 12월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 12월 8일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
2/10 - 너무 별로예요
Gary
2023년 12월 8일
Terrible
Gary
2023년 12월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 12월 8일
Thanks so much for being our guest!!! I am sorry you didn't enjoy your stay here, but I would really like some feedback to understand exactly what happened and what we can do to make a better stay for our guest. I hope to speak with you soon.
10/10 - 훌륭해요
Regina
가족 여행
2023년 11월 27일
좋아요: 청결 상태
Easy access to interstate. Great shower.
Dated! Need to change carpet. Dirty-look.
Regina
2023년 11월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 12월 8일
Thanks so much for being our guest! I'm happy to see that the location of the property was good for your outside needs. We strive to make sure everyone has a great experience with us, and I apologize that the carpet wasn't in good condition. The Housekeeping staff has been working on our floors to clean the carpet diligently. We hope to see you again in the near future!!
10/10 - 훌륭해요
Jeffrey
2023년 11월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything in unit working and in good condition/maintained. Unit clean.
Jeffrey
2023년 11월에 4박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 11월 21일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
2/10 - 너무 별로예요
Randy
2023년 11월 13일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would never select this hotel again!
Would not recommend this hotel to anyone. We were checked into 5 different rooms upon arrival due to various reasons. Toilet didn’t flush in the first room, second room the air conditioning was not working. Most of the rooms did not have a place to hang clothes because the bar was missing in the closets. We finally just settled and made the best of our situation. No one seemed interested in fixing any of the things that were broken. My husband and I are not people that usually complain but this hotel needs some work!
Randy
2023년 10월에 3박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 11월 21일
Thanks so much for being our guest!! I'm sincerely sorry that you didn't have a great experience here at the hotel. This is something that shouldn't have happen. I will be sending this email to all department heads, so we can figure out what happened with all the rooms that you we in while you stayed here. Management should have gotten involved immediately when the first complaint was notified. For this I apologize for the inconvenience, Thank you for your review and I can promise you that these issues will be resolved and there will be some serious coaching actions taken.
10/10 - 훌륭해요
Mizuki
2023년 11월 12일
Mizuki
2023년 11월에 5박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 11월 21일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
ANTHONY 님, Chicago
출장 여행
2023년 11월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks
ANTHONY
2023년 11월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 11월 10일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
2/10 - 너무 별로예요
Roderick
2023년 11월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They charged me more than you quoted
Roderick
2023년 11월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 11월 10일
Thank you for your review. Please accept our apologies for the inconvenience you experienced. We are disheartened to hear we were not able to provide a great stay like we are known for. We will certainly share your comments with the Hotel Management for follow up.
10/10 - 훌륭해요
Ademola
단체 여행
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ademola
2023년 10월에 3박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 11월 8일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
Manuela
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel mit bequemen Betten, AC, Kühlschrank und Mikrowelle. Wir waren im 10. Stock und hatten Aussicht auf die Stadt. Mit Uber ist man in 15 min. In der City.
Manuela
2023년 10월에 3박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 11월 8일
Vielen Dank für Ihre fantastische Bewertung! Wir freuen uns, dass Sie alle Annehmlichkeiten des Hotels genossen haben und dass unser Personal einen hervorragenden Service geleistet hat! Nochmals vielen Dank für Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
8/10 - 좋아요
Sonya
연인과의 여행
2023년 10월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient…but was a bit pricey for just one night.
Sonya
2023년 10월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 18일
Thanks so much for being our guest! We strive to make sure everyone has a great experience with us and if there is anything we can do to make your stay even better please let us know!
8/10 - 좋아요
christian
2023년 10월 16일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
christian
2023년 10월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 18일
Thanks so much for being our guest! We strive to make sure everyone has a great experience with us and if there is anything we can do to make your stay even better please let us know!
10/10 - 훌륭해요
ANTHONY 님, Chicago
출장 여행
2023년 10월 13일
좋아요: 편의 시설/서비스
Great location and friendly staff
ANTHONY
2023년 10월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 18일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
8/10 - 좋아요
Candis
출장 여행
2023년 10월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What was needed for my trip
Candis
2023년 10월에 3박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 14일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
2/10 - 너무 별로예요
Toni
2023년 10월 8일
좋아요: 직원 및 서비스, 편의 시설/서비스
Enjoyed our stayed
Toni
2023년 10월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 10일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
Vincent
2023년 10월 6일
Vincent
2023년 10월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 11월 8일
Thank you so much for your review! We are thrilled to see you enjoyed your stay and we look forward to welcoming you back!
10/10 - 훌륭해요
Roger
2023년 10월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roger
2023년 10월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 10일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
8/10 - 좋아요
William
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The restaurant needs improvements, for example on 25 Sep catfish cooked in old grease.
Ants in room 1020.
William
2023년 9월에 6박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 10월 3일
Thank you for your review. Please accept our apologies for the inconvenience you experienced. We are disheartened to hear we were not able to provide a great stay and service like we are known for. We will certainly share your comments with the Hotel Management for follow up, and coach where necessary to improve with guest services.
6/10 - 괜찮아요
Kin
가족 여행
2023년 9월 20일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No wash cloths in room and would not bring some to the room. Air conditioning blew directly on the bed. Too cold with air too hot without.
Kin
2023년 9월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thank you for your review. Please accept our apologies for the inconvenience you experienced. We are disheartened to hear we were not able to provide a great stay like we are known for. We will certainly share your comments with the Hotel Management for follow up.
10/10 - 훌륭해요
Ellen
가족 여행
2023년 9월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable Beds and room to park your vehicle and not have to pay for parking.
Ellen
2023년 9월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thank you for your fantastic review! We are glad you enjoyed the free parking and our new beds we have received since the renovation! We hope to see you again in the near future!
8/10 - 좋아요
HENRY
2023년 9월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
HENRY
2023년 9월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thank you for your recent review! We are so glad to hear you enjoyed your stay and hope to welcome you back soon!
10/10 - 훌륭해요
Bobby
출장 여행
2023년 9월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bobby
2023년 9월에 2박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
6/10 - 괜찮아요
shenathra
출장 여행
2023년 9월 5일
좋아요: 청결 상태
Overall the stay was fair. What I will say is it’s misleading for Expedia to post complimentary breakfast only to find out there’s a fee. No issue with there being a fee. The wording needs to change. Also I was having breakfast one morning and two employees of the hotel got into a huge argument that almost resulted in a physical fight. The language used was totally disrespectful to hotel guest. I started to feel unsafe at that moment but I made it through. Other than that I would’ve rated the hotel higher.
shenathra
2023년 9월에 2박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 9월 8일
I am sorry you didn't enjoy your restaurant experience here with us. I sincerely apologize for the inconvenience you also witnessed with our staff during your stay in the restaurant. We do take all comments seriously and will review and coach where needed, in regard to this. We again apologize for any inconvenience this may have caused you and do hope to see you again in the near future to give us another try!!!For future bookings at any Holiday Inn Select, please ask about our breakfast packages to ensure you receive breakfast with your rate.
8/10 - 좋아요
Lillian
가족 여행
2023년 8월 30일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lillian
2023년 8월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thanks so much for being our guest! We strive to make sure everyone has a great experience with us and if there is anything we can do to make your stay even better please let us know!
10/10 - 훌륭해요
Steve
가족 여행
2023년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went above and beyond to meet my needs.
Steve
2023년 8월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 8월 29일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
Ana
2023년 8월 21일
Ana
2023년 8월에 1박 숙박함
답변 제공: AGM Bryan Chapman 님, 2023년 8월 22일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!
10/10 - 훌륭해요
ROSIE
2023년 8월 17일
ROSIE
2023년 8월에 1박 숙박함
답변 제공: Chase (Front Office Manager) 님, 2023년 9월 23일
Thanks so much for being our guest! We are so happy to see that you enjoyed your stay with us!! We appreciate you as our guest and hope to see you again in the near future!!!