외관

뉴 올리언스 메리어트 여행 후기

4 out of 5
뉴 올리언스 메리어트
555 Canal St, New Orleans, LA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1837개 이용 후기 중 955개" "
평점 8 - 좋아요. 1837개 이용 후기 중 477개" "
평점 6 - 괜찮아요. 1837개 이용 후기 중 227개" "
평점 4 - 별로예요. 1837개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1837개 이용 후기 중 81개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Yong-Guk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Resident Manager 님, 2023년 12월 19일
Dear Guest, Thank you for your nice rating. We are pleased we met your expectations for an enjoyable stay at New Orleans Marriott. We look forward to having the pleasure of doing so again on your next visit to the area. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

DOHYE

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 5박 숙박함

8/10 - 좋아요

Jinbun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽한위치. 맛집, 재즈바, 잭슨스퀘어등 모든장소 도보이용가능. Swamp tour pick up도 호텔 앞에서가능. 로비에 스타벅스가 있어서 그런지, 룸에있는 커피는 맛이 없어서 한잔드립해서 한모금만. 2박3일 일정이었는데, 왠만한건 다 가능한위치. 룸과 화장실이 너무작고, 와이파이 유료인데, 7층 저층이라서인지 게스트와이파이 이용가능했음. 조식포함 숙박신청했는데, 조식은 so so. 그냥 밖에있는 레스토랑에서 먹는것 강추. 에그 오믈렛이랑 에그베네딕트. 주문형조식. 뷔페스타일아님.
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Tera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 23일
Dear Tera, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 편의 시설/서비스
I love staying here! We stay here every time we visit New Orleans
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 22일
Dear Terry, It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay. We appreciate your kind review and look forward to your next stay at New Orleans Marriott.Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

JOSEPH C

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We reserved a suite our room was unavailablendue to over booking 2 out of 4 nights. We the same excuse "sorry our staff made an error" 2 night in a row. Unacceptable and very inconvienent.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Sal Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear M. Joseph, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott. We agree that we have an outstanding location and hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping. Thank you for being our guest, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

MANDRIKA 님, RICHMOND HILL

2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 17일
Dear Mandrika, Thank you for choosing New Orleans Marriott. We were pleased we exceeded your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 17일
Dear Stacey, It is wonderful to know you enjoyed everything about your time at New Orleans Marriott and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to stay with us again soon. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Guiteu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear Guiteu, Thank you for rating your experience at New Orleans Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We look forward to being your hotel of choice whenever you return to the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was professional and friendly. Beautiful hotel, wonderful room, delicious food and the drinks were spot on.
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear Denise, Thank you for reviewing your recent stay at New Orleans Marriott. We are glad our associates exceeded your expectations and that you loved our well-appointed accommodations and delicious food offerings. We will share your kind words with everyone for their job well done. It was a pleasure welcoming you, and we look forward to you choosing us every time your travels bring you to our area. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Bob

단체 여행
좋아요: 청결 상태
Convenient
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 15일
Dear Bob, Thank you for your stay. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect visit you deserve. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Yarima

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 15일
Dear Yarima, Thank you for visiting us. We genuinely regret you did not enjoy your stay and want to extend our apologies for not living up to your expectations. We hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, convenient to walk to French Quarter, great restaurants near by. Staff was very helpful and friendly.
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 10일
Dear Sheila, Thank you for making New Orleans Marriott a part of your travel plans. We are glad you loved the thoughtful hospitality from our associates and will share your kind remarks with everyone. It was also great to know our location was perfect for your needs. It was a pleasure serving you, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Jolonda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved it
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 10일
Dear Jolonda, We are happy you chose New Orleans Marriott for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Nathalia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 8일
Dear Nathalia, It was a pleasure receiving your fantastic rating for New Orleans Marriott. We are glad we exceeded your expectations and appreciate your comments regarding our well-kept property. Thank you for being our guest; we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are nice and friendly. Hotel is clean and comfortable but small bathroom.
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 8일
Dear Joel, Thank you for the review and for taking the time to recognize New Orleans Marriott. We are delighted to know how much you enjoyed our clean property and the excellent service provided by our associates. That said, we regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. Thank you once more, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Ashley 님, Old Greenwich

가족 여행
좋아요: 편의 시설/서비스
The property was tired and the rooms could use an update. Service was slow but the people were very nice.
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 9일
Dear Ashley, Thank you for making New Orleans Marriott a part of your travel plans. We appreciate your nice rating and are happy to see you liked some aspects of your visit. That said, we regret you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure welcoming you, and we look forward to you choosing us again soon. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient to everything in the french quarter
2024년 3월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 12일
Dear Michele, It is a pleasure to read your review about New Orleans Marriott. We are glad our location was convenient for everything you wanted to do on this visit. Thank you for choosing us, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Jerry 님, Allegan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 1일
Dear Jerry, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Sherry

출장 여행
좋아요: 직원 및 서비스
Overall it's good. The room I was in, I didn't feel it's a 4 star hotel though.
2024년 3월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 1일
Dear Sherry, Thank you for taking the time to post a review of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. We appreciate you for sharing your valuable feedback as we are continually striving to improve our guest experience. We hope you will give us another opportunity to provide you with the hospitality for which we are known. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Sherry

출장 여행
좋아요: 직원 및 서비스
Overall. It’s good
2024년 3월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 28일
Dear Sherry, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Bryan Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 28일
Dear Mr. Christopher, Thank you for the perfect rating of your time at New Orleans Marriott. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Nakeasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!!! Water was a little slow draining from the tub but the overall experience was great!!!
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 19일
Dear Nakeasha, We appreciate you leaving your outstanding rating regarding your recent visit to the New Orleans Marriott. It is a pleasure to know you enjoyed all that we have to offer. That said, we regret not meeting some of your expectations. Thank you for all your remarks, and we look forward to having a chance to serve you again in the future. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Lukesha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking rates $50 a day for guest who chose your establishment for their stay. Tourist fees and a $20 a day fee for gift cards that your more than liely not going to use because you have your teip planned already.I will not stay next time. At least include this in your stay fees or give the customer the option.
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 19일
Dear Lukesha, Thank you for taking the time to post your online review. We apologize for not meeting your expectations and for your disappointment with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we appreciate your comments. We are grateful for your patience and hope to see you again the next time you visit the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Christeen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 18일
Dear Christeen, On behalf of our team at New Orleans Marriott, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and look forward to being your hotel of choice whenever you return to the area. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Grigor 님, N.Hollywood

연인과의 여행
좋아요: 편의 시설/서비스
Rooms are outdated
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 18일
Dear Grigor, Thank you for sharing your experience. We are sorry you felt our accommodations needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. We appreciate your patience and hope you will consider us again the next time you are in the area.Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Nicole

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Middle of the city
2024년 3월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 18일
Dear Nicole, Thank you for sharing that your stay at the New Orleans Marriott was perfect in every way. Located in the heart of the French Quarter on Canal Street, our hotel lets you experience all the fantastic things for which New Orleans is celebrated, and we are glad you enjoyed it. We appreciate your feedback and look forward to being your home whenever you are in the area. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Anke

2024년 2월에 5박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 17일
Dear Anke, Thank you for the nice rating regarding your stay at New Orleans Marriott. We look forward to you are already planning another trip our way. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

SAGIE 님, LOS ANGELES

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are not friendly.
2024년 3월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 14일
Dear Sagie, Thank you for your review of our hotel. While we appreciate your nice rating, we are sorry for the issues you had with our associates. Your feedback is being evaluated with our team to ensure these concerns are not repeated. It was a pleasure serving you at New Orleans Marriott, and we look forward to your return. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Guesta 님, Cypress

2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 15일
Dear Guesta, Thank you for choosing New Orleans Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Carrie

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Water in tub didn't drain when taking a shower.
2024년 2월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 6일
Dear Carrie, Thank you for posting a review of your recent stay. We apologize for the inconvenience you experienced with the water drainage in your tub during your stay. We appreciate your remarks and will address them to our team to prevent any future occurrences. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Rowena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. A bit on the outskirts of the French quarter. A good 15 minute walk to French Market. Hotel was clean and modern.
2024년 2월에 5박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 3일
Dear Rowena, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott. We are glad our location worked well for you and that you loved our clean property. Thank you for choosing us, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

2/10 - 너무 별로예요

Deanna

2024년 2월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 23일
Dear Deanna, Thank you for rating your recent stay. Our staff strives to ensure an exceptional experience for each guest. We are very sorry for not meeting your expectations. We hope you will give us another opportunity to show you our hospitality and prove that we truly value your patronage.Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

DeeDee Barton

2024년 2월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 23일
Dear Ms. Barton, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the New Orleans Marriott; we hope to see you again soon. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean quiet and close to all the major sites of new orleans. Bourbon street and the french quarter.
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 2일
Dear Terry, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott, and we appreciate you sharing your experience with other travelers. We agree that we have an outstanding location; we hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping! We are also glad to know that you loved our spotless property. Thank you again for choosing Marriott, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Location and vibrancy!
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 1일
Dear William, Thank you for the review of your recent stay at the New Orleans Marriott. We are pleased you found our location perfect for your plans and that you had a great time with us. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

chelcy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 29일
Dear Chelcy, Thank you for visiting us. We are thrilled we met your expectations for a fantastic stay at New Orleans Marriott. We look forward to having the pleasure of doing so again on your next trip to the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 29일
Dear Bryan, We are happy you chose New Orleans Marriott for your recent visit. It was a pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Donald

연인과의 여행
좋아요: 직원 및 서비스
Hot water would be nice.
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 28일
Dear Donald, Thank you for posting a review of your recent stay. We sincerely apologize for the hot water issues you experienced and for the inconvenience this caused you. Your valuable feedback helps us identify the areas that need our attention, and we will share your concerns appropriately with our team. We hope you will give us another opportunity to regain your trust the next time you are in the area.Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 23일
Dear John, Thank you for taking the time to post a nice rating of New Orleans Marriott. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Krystal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was beautiful, clean, and close to everything.
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 26일
Dear Krystal, Thank you for the nice rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed our well-kept property and ideal location. It was our pleasure hosting you at New Orleans Marriott, and we look forward to seeing you again soon. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Chris J.

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine except for the commutation abilities with some of the front desk staff. Both checking in and checking out, the assistants had such heavy foreign accents that even after asking them to repeat several times we still didn’t understand what they were saying. And it was important stuff not like requesting extra towels for instance. So yeah, I could understand if we were in another country, but in the United States one should have a reasonable expectation that the assistant helping them can speak the language. It was a real hindrance dropping my rating from 5 stars to 3.
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 25일
Dear Chris J., Thank you for choosing New Orleans Marriott and for your positive rating. We are pleased to know that your overall stay was pleasant. However, we apologize for the inconvenience you faced while communicating with our front desk associates. We will address your concerns with the appropriate individuals and ensure proper measures are taken. We appreciate your patience and hope you will give us another opportunity to provide you with the flawless hospitality we are known for.Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Donyel 님, Houston

2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 3월 23일
Dear Donyel, Thank you for your recent stay at the New Orleans Marriott and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Clifton

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 24일
Dear Clifton, Thank you for your nice rating. We are glad you had a positive experience during your time at New Orleans Marriott, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Nicole

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice lobby, proximity to French Quarter was convenient. Everything else about the hotel was a disappointment and certainly not 4-star as advertised.
2023년 12월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 22일
Dear Nicole, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. On a positive note, we are happy to see you liked our location and lobby area. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Fabiola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay. Thank you!
2024년 2월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 21일
Dear Fabiola, Thank you for choosing Marriott and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to you making New Orleans Marriott your home away from home whenever your travels bring you to our city. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 21일
Dear Albert, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to New Orleans Marriott.Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Sabrina

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was very uncomfortable and the water pressure in the shower was terrible.
2024년 2월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 20일
Dear Sabrina, Thank you for taking the time to write a review about your recent stay. We apologize for the concerns you had with the water pressure in the shower. We value your remarks and will share them appropriately. We also regret you were not completely satisfied with our beds. Please know our front desk is always available and happy to make you as comfortable as possible. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Naqisah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues .
2024년 2월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 2월 20일
Dear Naqisah, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We look forward to you making New Orleans Marriott your home away from home whenever your travels bring you to our area. Sincerely, Javier Rodriguez Resident Manager