내부

올드 77 호텔 여행 후기

4 out of 5
올드 77 호텔
535 Tchoupitoulas Street, New Orleans, LA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1732개 이용 후기 중 810개" "
평점 8 - 좋아요. 1732개 이용 후기 중 439개" "
평점 6 - 괜찮아요. 1732개 이용 후기 중 249개" "
평점 4 - 별로예요. 1732개 이용 후기 중 128개" "
평점 2 - 너무 별로예요. 1732개 이용 후기 중 106개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

UHM

2023년 5월에 3박 숙박함
답변 제공: Old No. 77 Hotel 님, 2023년 5월 24일
Hello UHM,What a treat to find your five-star approval waiting for us! Join us again soon in our magical city!Best,The team at Old No. 77 Hotel

4/10 - 별로예요

DONG WON

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결도 부족
3일에 한번씩 청소를 해주며 시설이 노후되어 불편했다 외부 소음도 방음이 되지 못했다 하지만 침구류는 매우 청결했다
2022년 6월에 7박 숙박함
답변 제공: GSA 님, 2022년 7월 6일
Dear Dong Won, We trust that our front desk team oriented you to our current housekeeping policies upon arrival, and we appreciate your understanding of our industry’s ongoing Covid challenges. We would love to welcome you back to earn your higher score one day. Kindly, The Team at Old No. 77 Hotel

2/10 - 너무 별로예요

JIHOON

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't recommend!!!!
Worst accommodation on my business trip in the US.
2022년 4월에 5박 숙박함
답변 제공: Old No. 77 Hotel 님, 2022년 5월 11일
Dear JIHOON, We are sorry to learn that your stay with us in NOLA wasn't all it should have been. We know we can do better to earn your five-star rating, and to that end, hope to welcome you back to the US again one day. Kindly, The Team at Old No. 77 Hotel

4/10 - 별로예요

Hyoungjin

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
그냥 그런곳
위치는 좋지만, 시설이 낡고 방음이 안되며 환기도 안되서 비추천이예요
2022년 4월에 6박 숙박함
답변 제공: The Old No. 77 Hotel 님, 2022년 5월 3일
Greetings Hyoungjin, We are glad you enjoyed your stay overall, and we look forward to ensuring your full comfort the next time you are in NOLA. Kindly, The Team at Old No. 77 Hotel

8/10 - 좋아요

Cynthia Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was quite artsy. The room was clean. It was nice having a coffee shop in the lobby but I would have liked to have a coffee maker in the room. All of the staff we encountered were friendly. Parking is expensive if you go through the hotel so we found our own free parking.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Hunter

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Love this property and we stay here every time we visit New Orleans! Unfortunately, the checkout clerk this time insisted on adding a "cleaning fee" to our bill because we brought our dog. We were there for one night and made no mess. The hotel property states they are pet friendly, but beware of these hidden fees. The clerk was rude and was unable to show me on the website where they disclosed this fee. Don't bring your pets here.
2024년 4월에 1박 숙박함
답변 제공: Old 77 Hotel 님, 2024년 4월 24일
I'm really sorry to hear about your frustrating experience. It sounds like you've had such wonderful stays at this property in the past. Your feedback is valuable, and hopefully, it prompts the hotel to reassess how they communicate their pet policies and charges in the future.

8/10 - 좋아요

Aimee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location
2024년 4월에 1박 숙박함
답변 제공: Julius 님, 2024년 4월 23일
We're thrilled to hear that you loved our location! Thank you for sharing your excitement with us. Our prime location is one of our greatest assets, and we're delighted that it added to the enjoyment of your stay. We're passionate about providing our guests with the best possible experience, and knowing that our location contributed to your satisfaction is incredibly rewarding for us. We hope to welcome you back again soon for another fantastic stay!

6/10 - 괜찮아요

BAICHUN

연인과의 여행
좋아요: 직원 및 서비스
Location is good. I didn't like that there were no windows in room and safe did not work.
2024년 4월에 2박 숙박함
답변 제공: Julius 님, 2024년 4월 23일
I'm truly sorry to hear about your disappointment with the lack of windows in the room you reserved and the issue with the safe not working.Your feedback is invaluable, and we will take immediate steps to address these concerns to ensure they are rectified for future guests. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future

10/10 - 훌륭해요

EDWARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Ellen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Ellen,Thank you for your feedback and for allowing us to be your home away from home in the Crescent City! While I'm glad you had an overall positive experience, I regret that some aspects of your stay did not hit the mark for you this time. I'd appreciate the chance to learn more about your stay and provide you with the exceptional experience you deserve. Should you have any further feedback, please don't hesitate to reach out directly! Until next time, keep the jazzy vibes of New Orleans with you!

6/10 - 괜찮아요

Jennifer

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was great!
2024년 4월에 1박 숙박함
답변 제공: Julius 님, 2024년 4월 15일
Thank you for your rating.

10/10 - 훌륭해요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property! The staff is wonderful and helpful. It’s very convenient to almost everything. The only downside is the noise. Bring some earplugs or a box fan and it’s fine.
2024년 4월에 2박 숙박함
답변 제공: Julius 님, 2024년 4월 15일
It sounds like you've found a gem with that property! Having helpful staff and convenient amenities can really enhance your living experience. I can understand how the noise might be a downside though. It's great that you've found some solutions like earplugs or a box fan to help mitigate it. Finding ways to make your space more comfortable can definitely make a big difference.

10/10 - 훌륭해요

Sandra

Nice hotel and staff
2024년 4월에 2박 숙박함
답변 제공: Julius 님, 2024년 4월 15일
I'm thrilled to hear that you had a great experience at the hotel! Having friendly and attentive staff can truly make a stay memorable. Here's to many more wonderful stays in the future!

10/10 - 훌륭해요

Starla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you-we had a great time. It’s eclectic and the communication was great-
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Your kind words mean the world to us! I'm pleased to hear that you had a great time soaking in the eclectic vibes of our New Orleans-inspired hotel. I can't wait to have you back to experience more of the unique charm and hospitality of The Old No.77 Hotel!

8/10 - 좋아요

Szandra 님, Old Greenwich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cool boutique hotel and I would recommend and stay there again. It has nice rooms, convenient coffee bar, restaurant, friendly staff, and a gym with a peloton bike. Cleaning is only every other day. The bed is not as comfortable as a Marriott and the pillows were firmer than a stomach sleeper would like. Full disclosure I didn't ask for a replacement pillow so they may have other options.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Szandra, I'm absolutely delighted to hear about your positive experience at our boutique hotel! Your recommendation and intention to return are the greatest compliments we could receive. It's fantastic to know that you enjoyed our charming rooms, fitness amenties, our cafeTout La with its delightful selection of local blends, and our welcoming staff. I appreciate your understanding regarding our cleaning schedule, and rest assured, we'll continue to strive for excellence in every aspect of our service. Your comfort is paramount to us, so please don't hesitate to reach out for any requests during your next stay. I can't wait to welcome you back to The Old No. 77 Hotel for another wonderful experience immersed in the vibrant spirit of New Orleans!

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Julius 님, 2024년 4월 10일
Thank you for your rating!

8/10 - 좋아요

Amber

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is just what you see in the pictures. It’s an old warehouse so it’s not a brand new luxury hotel, but it has bones and it’s very unique. Very artsy and rustic. My husband and I were there for two nights and had a queen deluxe room. The bed was VERY comfortable and the room was just the right size for us. I read in previous reviews that the walls are thin. That is true, but once I turned my phone on a sound machine, it knocked out any noise. We would recommend this hotel to anyone visiting.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
I'm thrilled to hear that you enjoyed your stay at The Old No. 77 Hotel! Our unique blend of historic charm and artistic flair is indeed what sets us apart, and I'm delighted that you appreciated the character of our hotel. It's wonderful to hear that you found your queen deluxe room comfortable and perfect for your needs. Thank you for sharing your experience with us and for recommending our hotel. I can't wait to welcome you back for another memorable stay immersed in the vibrant culture of New Orleans!

6/10 - 괜찮아요

Jeffrey

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The hotel is easy to find and convenient. Staff are nice. Food choices there and nearby are good. I wish the rooms had a coffee maker. The cleanliness was not good in the common areas, especially the hallway carpets. They look like they hadn’t been vacuumed in a week and had nasty stains. There was a mouse in my room which they tried to trap but couldn’t. Also I could hear every conversation in detail of the person above me through the vent on the top of the wall. I probably wouldn’t stay here again.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Thank you for sharing your experience with us. I'm glad to hear that you found our hotel easy to find and convenient to explore all New Orleans has to offer. Your feedback regarding the cleanliness of the common areas and the challenges you encountered in your room is concerning, and I deeply regret any inconvenience this may have caused. Rest assured, we take your feedback seriously, and we are already taking steps to address these concerns, including getting a replacement for the hallway carpet that will be installed soon. Your satisfaction is our top priority, and we are committed to ensuring a more enjoyable experience for our guests in the future. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. I hope to have the opportunity to welcome you back and exceed your expectations on your next visit to New Orleans.

6/10 - 괜찮아요

Kariann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only complaint I have about this property was the hallway carpet - it is gross and stained on each floor and they need to replace it ASAP.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Kariann, Thank you for sharing your thoughts with us! I'm thrilled to hear that you had an enjoyable stay at our hotel. While it's disappointing to learn about your concern regarding the hallway carpet, I'm pleased to inform you that a new one will be installed soon. Rest assured, we're committed to providing you with a flawless experience on your next visit. I can't wait to welcome you back for another memorable stay filled with the vibrant spirit of New Orleans!

8/10 - 좋아요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great hotel with a whole lot of character very close to many key areas if you dont mind a few blocks of walking. The restaurant in the hotel was also amazing for dinner!
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for your glowing review! I'm delighted to hear that you enjoyed the unique character of The Old No. 77 Hotel and found our location convenient for exploring the vibrant streets of New Orleans. It's fantastic to know that you relished our Caribbean and New Orleans cuisine at Compere Lapin I can't wait to welcome you back for another memorable stay filled with the charm and flavors of The Big Easy!

10/10 - 훌륭해요

Michael A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great affordable hotel and wonderful staff. Great location away from the crazyness. Good restaurant's around the area. I recommend ownership to replace flooring in rooms. You can hear every footstep above you.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Michael, Thank you for your wonderful feedback! I'm thrilled to hear that you enjoyed your stay at The Old No. 77 Hotel and found our staff to be wonderful. Our location, tucked away from the hustle and bustle, offers a peaceful retreat while still being conveniently close to the best of New Orleans. Your recommendation regarding the flooring in the rooms is duly noted, and we'll consider it as we continously strive to enhance our guest experience. I appreciate your recommendation and look forward to welcoming you back for another great stay!

4/10 - 별로예요

Tashae K

별로예요: 숙박 시설 상태 및 시설
It needs to be updated. Floors were unleveled, hallway floors were dirty.
2024년 4월에 1박 숙박함
답변 제공: Julius 님, 2024년 4월 4일
I completely understand your concern. Ensuring a safe and clean environment is crucial. I'll prioritize addressing the unleveled floors and cleaning the hallway floors immediately. Your comfort and safety are my top priorities. We genuinely hope to welcome you back again soon. Your feedback is invaluable, and we're committed to ensuring your next experience exceeds your expectations. Thank you for choosing us, and we look forward to the opportunity to serve you again.

10/10 - 훌륭해요

Tanya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Will stay again and refer friends
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for your recommendation! I'm could not be happier to say you had a great stay at The Old No. 77 Hotel. Your kind words mean a lot to, and I can't wait to welcome you back for another fantastic stay. I look forward to welcoming you back soon, bring your friends along to experience the charm of New Orleans with us too!

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price point, location, customer service all great. Hotel is rustic but has a nice morning coffee area and seating.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
William, That's a fantastic review! I'm thrilled to hear you had a perfect stay at The Old No. 77 Hotel and enjoyed starting your day with a cup of locally roasted coffee at Tout La. It's indeed the perfect way to get energized to explore the vibrant streets of New Orleans. I can't wait to welcome you back for another wonderful stay filled with the charm and hospitality of The Big Easy!

6/10 - 괜찮아요

Dara

좋아요: 직원 및 서비스
답변 제공: Julius 님, 2024년 4월 4일
Thank you for your rating.

8/10 - 좋아요

Crisa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay at the Old 77, the staff here is TOP NOTCH. We arrived at 5AM and they allowed us an early check in, into a small room on the 2nd floor where we could shower and nap before exploring. By the looks of the dingy and filthy hallway on the 2nd level and the dark small bedroom, I was a bit nervous what our booked room would be like, bc room 203 and the 2nd level in general are NOT what is advertised online. By noon our actual room was ready and it was spectacular!! The 4th floor was very bright and clean and our room was lovely. The bed is so comfy! Some things that could be better. Adding a coffee pot or the option to access coffee before 730am. Currently the little in hotel coffee shop is open 730-11 (less on Sundays) House keeping. We were there Wed-Tuesday, and we were told at check in that housekeeping would come every other day.. by Saturday I requested the room be cleaned/restocked around 1030, at 230 we came back to change and it hadn’t been cleaned, so I asked again and was assured that it would be down that day.. came back around 11PM and it wasn’t down. We were out of TP & toiletries.That night the toilet in our room and others overflowed. My wife went down to ask for towels and a plunger and stood at the desk for 20mins at 4AM before finally calling and someone came out to answer the phone and saw her. Naturally the next morning I again requested the room be WELL cleaned and was thrilled it had been by the time we returned. 4/5
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Crisa, Thank you for sharing your delightful feedback about your recent stay at The Old No. 77 Hotel. I'm thrilled to hear that you loved your overall experience and that our staff provided top-notch service. I'm glad we were able to accommodate your early check-in by providing a temporary room on the 2nd floor, allowing you to freshen up and relax before exploring the city. Your satisfaction is our top priority, and I'm pleased to hear that you enjoyed your room on the 4th floor once it was ready. Your feedback about the coffee options and housekeeping service is invaluable, and I'll be sure to share it with our team to address these areas for improvement. We always strive to provide a comfortable and seamless experience for our guests, and I'm sorry for any inconvenience you experienced. Your feedback helps us ensure we're continuously improving our services, and I hope you'll consider giving us another chance to exceed your expectations in the future. I'd love to welcome you back for another wonderful stay at The Old No. 77 Hotel!

10/10 - 훌륭해요

gene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place in every way. Excellent staff! Great location! Very very safe. Will stay there again!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
I'm thrilled to hear that The Old No. 77 Hotel exceeded your expectations in every aspect! Our dedicated team is committed to providing exceptional service, and it's rewarding to know that you felt safe and comfortable throughout your stay. Situated in the heart of New Orleans, our hotel offers convenient access to the French Quarter and all the vibrant attractions the city has to offer, while still providing a peaceful and secure environment. I'm excited to have the opportunity to welcome you back for another unforgettable experience!

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Samuel, Thank you for your glowing review of The Old No. 77 Hotel! I'm glad you enjoyed your stay and can't wait to welcome you back for more NOLA magic!

8/10 - 좋아요

Elizabeth

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Elizabeth, I'm thrilled to have had you stay with us and appreciate your rating. I hope to welcome you back soon to The Old No. 77 Hotel for another unforgettable experience infused with the vibrant spirit of New Orleans!

10/10 - 훌륭해요

Madalyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I had a great time. We loved the decor and personality the hotel itself had. We will be staying again soon! Had the best night sleep on the comfy bed and the tall ceilings are amazing.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 2일
That's wonderful to hear! I'm thrilled you and your husband had such an enjoyable time at the hotel. It sounds like the decor and ambiance really resonated with you, and it's fantastic to know you'll be returning soon. A great night's sleep on a comfy bed can make all the difference, and tall ceilings definitely add to the sense of space and comfort. Thank you for sharing your positive experience, and here's to many more delightful stays at the hotel!

10/10 - 훌륭해요

Indra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious, the building charmingly old. It’s centrally located so very walkable.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
I truly appreciate your feedback and I'm delighted that you enjoyed the spaciousness of your room and the historic charm of The Old No. 77 Hotel. Our central location allows for convenient exploration of New Orleans' vibrant neighborhoods, making it easy to immerse yourself in the city's unique atmosphere. I look forward to welcoming you back for another memorable stay filled with the magic of NOLA!

10/10 - 훌륭해요

COREY 님, LOCKPORT

답변 제공: Front Desk 님, 2024년 4월 21일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Michael,I'm delighted by your glowing rating! We're thrilled to have made your stay memorable. Can't wait to welcome you back to The Old No. 77 Hotel for another unforgettable experience filled with the vibrant spirit of New Orleans!

8/10 - 좋아요

Salvador

연인과의 여행
좋아요: 직원 및 서비스
Great location and friendly staff.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Thank you for your feedback! I'm pleased to hear that you enjoyed our great location and friendly staff at The Old No. 77 Hotel. Our prime location in the heart of New Orleans allows easy access to the city's top attractions, ensuring a memorable stay. Our team takes pride in providing excellent service, and we're delighted that you experienced our southern hospitality firsthand. I look forward to welcoming you back for another fantastic stay filled with the vibrant charm of NOLA!

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the hotel, and the location! We would definitely stay here again!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
I'm excited to hear you're already considering returning to The Old No. 77 Hotel! From iconic landmarks to hidden gems, there's so much to discover in New Orleans, and I'm delighted that our prime location in the heart of the city allowed you to experience this! I look forward to welcoming you back soon for another dose of NOLA charm and hospitality!

4/10 - 별로예요

Melanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
On first glance I did like this property but on closer inspection everything felt old and dirty. Our toilet had to be fixed multiple times and while the staff was helpful- it was just an annoying issue. The carpets were all dirty and the brick wall in the room seemed cool until I noticed dust and debris coming from it all over our stuff. The worst part was our last night we found two very large cockroaches in our bathroom. We did report it to the front desk on our way out but we were leaving super early and didn’t get to talk to management. Overall the staff was great but this space could use some better cleaning and maintenance.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 2일
I'm truly sorry to hear about your disappointing experience at the property. It must have been frustrating to encounter cleanliness issues and maintenance issues during your stay. I can imagine how unsettling it must have been to find cockroaches in your bathroom, especially on your last night. It sounds like you made the best of the situation by reporting it to the front desk. Your feedback about the need for better cleaning and maintenance is valuable and I will ensure it's conveyed appropriately. Thank you for sharing your concerns, and I hope your next accommodation will meet your expectations much better.

10/10 - 훌륭해요

Tanner

2024년 3월에 1박 숙박함
답변 제공: Julius 님, 2024년 4월 19일
Thank you for your rating!

10/10 - 훌륭해요

Sidney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool joint
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Sidney, I'm overjoyed that you found The Old No. 77 Hotel to be perfect for your New Orleans adventures and that you enjoyed the unique ambiance of our hotel. I hope to welcome you back soon for another great experience! May the vibrant spirit of our city stay with you until your next visit!

10/10 - 훌륭해요

Blake

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
Awesome stay! Super cool building
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Thank you for your wonderful feedback! I'm delighted to hear that you had an awesome stay at The Old No. 77 Hotel and appreciated our building. From the moment you step inside, you're greeted with the vibrant energy of our city, reflected in every corner of our hotel. I look forward to welcoming you back for another memorable experience!

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay, hotel is beautiful, rooms cool old design but very comfortable. I would definitely stay here again
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Thank you for sharing your review and choosing The Old No. 77 Hotel for your stay in New Orleans. I'm glad you enjoyed our blend of historic charm and modern comfort. I look forward to welcoming you back for another fantastic stay, brimming with the vibrant spirit and charm of NOLA!

6/10 - 괜찮아요

Ronda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The side of the property we were on was very dated, smelled, overall dirty. We had someone throw-up outside our room door. We reported it to the front desk first thing in the morning. It was still there when we woke the next morning. I do not recommend!
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
I'm truly sorry to hear about the challenges you encountered during your recent stay with us. Your feedback is extremely valuable, and I assure you that we take it very seriously. Providing a pristine environment that reflects the spirit and historic charm of New Orleans is paramount to us. It's disappointing to hear that we fell short of meeting your expectations in this regard. Rest assured, we will discuss this situation with our team to ensure that such concerns are addressed promptly. I hope you give us the chance to provide you with the seamless experience you deserve.

10/10 - 훌륭해요

Nadine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet location, despite being close to all main attractions in the city and the riverfront. Clean and modern, very helpful staff. Very comfy bed!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
I'm glad that you enjoyed your stay at The Old No. 77 Hotel! Our location offers the perfect balance of tranquility and convenience, allowing our guests to explore the bustling attractions of the city while returning to a peaceful retreat. It's fantastic to hear that you found our accommodations clean, modern, and comfortable and that our staff provided helpful service throughout your visit. I can't wait to welcome you back for another relaxing stay in the heart of The Big Easy!

10/10 - 훌륭해요

Alexandria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was such a great stay and very conveniently situated in the city. I felt we could walk in any direction and quickly be in a major neighborhood.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
I'm thrilled to hear that you had such a wonderful stay at The Old No. 77 Hotel! Our central location is indeed one of our standout features, making it easy for our guests to explore the vibrant neighborhoods of New Orleans on foot. Thank you for choosing to stay with us, and I look forward to welcoming you back for another fantastic experience in the heart of the city!

2/10 - 너무 별로예요

Tesla

2024년 3월에 1박 숙박함
답변 제공: Julius 님, 2024년 4월 16일
Thanks for your rating!

10/10 - 훌륭해요

Gwen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Your rating for The Old No. 77 Hotel is truly appreciated! I'm thrilled that we provided you with an experience filled with New Orleans charm and hospitality. I can't wait to have you back for another wonderful stay!

6/10 - 괜찮아요

JOHN

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked the older building and the nostalgic feel. The atmosphere was friendly. The room could have been a little better. The rooms could use some updating.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
John, Thank you for sharing your feedback! I'm delighted to hear that you appreciated the New Orleans charm and nostalgic feel of The Old No. 77 Hotel. While I'm glad you found the atmosphere friendly, I'm disappointed that your room didn't fully meet your expectations. Your comments are valuable to us, and we'll consider them as we're committed to continuously enhancing our facilities and guest experience. I hope to welcome you back for an even better experience. Until then, may the vibrancy of our city stay with you!

10/10 - 훌륭해요

Zachary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
It brings me immense joy to hear about your fantastic experience at The Old No. 77 Hotel! I eagerly look forward to your return, ready to create another unforgettable stay infused with the captivating magic of NOLA!

10/10 - 훌륭해요

Issei 님, Chassell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable, old-fashioned atmosphere, where I can feel "old" New Orleans.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
I'm delighted to hear that you enjoyed your stay at The Old No. 77 Hotel! It's wonderful to know that you appreciated the unique and historic New Orleans charm of our hotel. We'd love to have you back for another fantastic stay whenever your travels bring you to The Big Easy again!

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love how eclectic this hotel is. It’s artsy and funky and everything I love about NOLA. The restaurant downstairs is DOPE but make a reservation! Loved the stay, loved the staff. Highly recommend
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
I'm thrilled to hear that you enjoyed the eclectic charm of The Old No. 77 Hotel! Our ambiance is designed to capture the essence of NOLA, and I'm delighted that you appreciated it. Thank you for your recommendation! I'm glad you enjoyed the dining experience at Compere Lapin; it truly is a gem. I'm also pleased that you loved our staff; our team is indeed exceptional! I can't wait to welcome you back for another fantastic stay. Until then, keep the vibrancy of our city with you!

10/10 - 훌륭해요

Louie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have always loved staying at this unique hotel. It is always clean and the staff is friendly. My only dislike is they've moved parking to a garage a block away. It's a safety thing for me.
2024년 3월에 1박 숙박함
답변 제공: John 님, 2024년 3월 25일
Louie - good news! Effective April 1, 2024, we will be utilizing the parking lot right across the street. We look forward to your return.