숙박 시설 정면

세인트 필립 레지던스 여행 후기

3 out of 5
세인트 필립 레지던스
612 St. Philip Street, New Orleans, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 305개 이용 후기 중 178개" "
평점 8 - 좋아요. 305개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 305개 이용 후기 중 36개" "
평점 4 - 별로예요. 305개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 305개 이용 후기 중 14개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

yeonjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2018년 8월 15일
Thank you Yeonjae! See you next time!

8/10 - 좋아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Kayleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn't what the pictures showed but still super cute and clean. Enjoyed that it was easily walkable to all attractions. Will definitely recommend to others!
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My kids and and I had an amazing visit!! This property is simple and efficient. Everything you could ever want to do in the Big EZ is right at your finger tips. This is a historic property and not fair to compare to a regular hotel. We stayed in room 8. Comfortably sleeps 4 adults. But could easily accommodate more people depending how comfortable they are with each other. I just got home and I am ready to go back. Would not change anything. Perfect place for the French Quater.
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Jacob

2023년 5월에 3박 숙박함

6/10 - 괜찮아요

Frances E

Not what I had hoped for
I hate having to write negative things but I did not feel safe in my room. The deadbolt did not catch on the door frame which had been routed or rotted out. There was no point in calling for an "emergency" fix because what is needed is a replacement door frame and deadbolt and that wouldn't happen on a weekend. Other tenants did not respect the quiet hours, and the courtyard floor kept flooding even though there was no rain. Otherwise the suite was pleasant, and certainly roomy enough.
2023년 4월에 3박 숙박함
답변 제공: Bailey 님, 2023년 4월 28일
Hello. We are always available to address any guests concerns. The courtyard however is not able to flood due to how historic properties are set up in New Orleans. We have checked the door and found no issue with it or the lock.

2/10 - 너무 별로예요

amir s

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I start? First of all they dont have any parking, and when we called them asking where we could park, they asked us to find a public parking (the closest parking is 5 miles away and we had to uber back to the facility) There was no front desk or reception in the facility and you have to get with a code and find everything by yourself! There is no elevator in the facility and We had to carry our luggages up using the very steep stairs. Inside the apartment was very old , smelly and dirty! I found a pair of fake lashes on the bed sheet . The toilet paper holder just came off as soon as I touched it. We could not stand that place and called Expedia and explained the situation, they called saint philip management and management told them they are not able to refund. Long story short; it was not a place to remain so we left and had to eat $680 which saint philip or Expedia never refunded us. Stay away of this place and go somewhere else and save yourself tome and Money !!
답변 제공: . 님, 2023년 3월 12일
Hello, the listing clearly states that we do not provide parking nor do we have an elevator. After the hostility experienced in the phone call from you we actually ended up reporting you for the damages as you broke the toilet paper holder off the wall as well as broke a mirror and stained the linens. Due to the location in the French quarter parking is limited and we suggest you do your research/read the information before visiting as well as check the premium parking website if you would like to stay in a secure lot/garage rather than off street parking. All of this is stated in the informational messages sent prior to your stay. Please in the future read the provided information.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great property. Beautiful balcony.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
St. Phillip was wonderful but the parking was a terrible experience it cost 300.00. Plus the booted my car because of an error on there part which cost another 50.00. Would love to come back but will have to definitely have to check on alternate parking will not go thru that again
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice room. Balcony sold it.

2/10 - 너무 별로예요

jennifer

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Given a different location than booked, gave wrong address, no heat, furniture covered in stains, freezing temperatures, threatening calls all night by property and couldn’t sleep. Scared due to threats of property owner saying they were showing up in middle of night, continual harassment by property, threats, worst stay of my life. Expedia told me to call police due to property harassment and threats.
2022년 12월에 1박 숙박함
답변 제공: Bailey 님, 2022년 12월 18일
Hello! Jennifer I will gladly show you the police report our property manager had to file after you attempted to cancel your reservation at 1 am in the morning. After it was cancelled and you refused to leave the premise he had to call the police. We will be contacting Expedia to make sure they handle this and any future bookings from you.

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay here again. For the high price of $1700 for 3 nights for 3 rooms was a rip off. Mice, coach roaches and contractor's going in and out during weekdays. Ac units didn't work and 1 room only hadd hot water for 1/2 the stay. Based on this i won't be using Orbitz for booking room's.
2022년 12월에 3박 숙박함
답변 제공: Bailey 님, 2022년 12월 14일
Hello! This is not an accurate review unfortunately. We use Expedia not Orbitz to book our rooms and we can assure you there were no mice, roaches, or noise

10/10 - 훌륭해요

Lonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs Up!
Just what we were looking for! Great location, charm and character! Morning coffee on the balcony to start our day! We did find parking on the street not too far away
2022년 8월에 1박 숙박함
답변 제공: Laura 님, 2022년 8월 26일
We're so happy to hear that you enjoyed your stay and would love to host you again sometime soon!

2/10 - 너무 별로예요

Thomas

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

8/10 - 좋아요

Yashmine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls trip
It looks better in the inside than it does on the outside. Very clean.
2022년 4월에 2박 숙박함
답변 제공: Laura 님, 2022년 8월 26일
We’re so happy to hear that you enjoyed your stay and would love to host you again in the future!

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, the code for the front gate that we were given was wrong and we got locked out twice. Second there was no cushions on the couches in the courtyard and the fountain was broken. Third the fridge in our room was broke and there was mold on the ceiling in the bathroom. When we asked the staff for help he was very rude to us and shut the door in our face. So not stay here!
2022년 5월에 2박 숙박함

8/10 - 좋아요

Jean-Raynald

2022년 4월에 2박 숙박함

4/10 - 별로예요

Heather

2022년 4월에 2박 숙박함

6/10 - 괜찮아요

Jenny

가족 여행
좋아요: 숙박 시설 상태 및 시설
The lack of dining space could be helped with clean table surfaces outside. There weren’t any knives for food prep. It would have been nice to have extra blankets. The door to the bedroom was nearly unable to be closed due to damage to the latching device.
2022년 3월에 3박 숙박함

6/10 - 괜찮아요

Jennifer

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
We couldn't get into the property with the code given to us. While it was the right code, we never learned the secret for how to make it work and it could sometimes take up to 10 minutes to figure it out. The room we booked was not the room we ended up in. It was very different from the photos. The blinds on the entry door were broken which wasn't a good sign from the start. The door to the main bedroom looks like it's been chopped up and is exposed with sharp, broken wood. The water pressure was an issue in both the kitchen and the shower. The refrigerator door is on backwards making it difficult to use. We appreciated being able to leave our bags in the office on our last day, however, it was unstaffed and we weren't the only guests given the code to that space. It felt unsafe, but we didn't have any other option. We also had a weird incident when we returned from a night out and we could smell gas. We never used the stove and oven, but we came home to upset neighbors and a visit from the police who "traced" the scent of gas to our room. It turned out that our burner was indeed on, but we weren't responsible for that. We cannot figure out how that could have happened unless someone had entered from our shared balcony.
2022년 2월에 4박 숙박함

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved the old building
2022년 2월에 2박 숙박함

4/10 - 별로예요

David

단체 여행
별로예요: 숙박 시설 상태 및 시설
Give the place some TLC, now.
The place was in poor condition. Blinds were broken, door was damaged. Overall it needs some serious TLC. I expected much nicer for the price. Definitely would not rent again.
2022년 1월에 1박 숙박함

8/10 - 좋아요

Keith Dewayne 님, Viper

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was in a great location. Very comfortable considering the property was about 400 years old. The staffs was competent and attended to every need
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Rickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

8/10 - 좋아요

Juan

2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures incredibly misleading. Pictures show clean modern renovated historic space near French quarter. Instead we found dark, dingy, and outdated. Even my kids, who are excited about just about anything, were left wondering if we really had to stay in the hotel. We chose instead to find another hotel nearby to sleep in for the night. We chose to waste the money and feel better about where we slept, than stay at this residence. We found dirty floors, dirty walls, stained sheets, ripped furniture, and struggling A/C. All this for a “three star” hotel?
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The AC and the fridge did not cool! Good location to French Quarters. No parking and I got a parking ticket for parking in unmarked loading zone.
2021년 6월에 1박 숙박함
답변 제공: Javen 님, 2021년 7월 8일
We're sorry to hear your appliances weren't working properly during your stay. We will work hard with maintenance to respond and prevent further inconveniences. Thank you for the constructive feedback, we appreciate you! -P.S. - Parking tickets are a pain, we couldn't control that part but we'll still say sorry :)

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service
2021년 5월에 3박 숙박함
답변 제공: Javen 님, 2021년 7월 8일
Thankyou so much!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent New Orleans place to style - balcony made the night. Definitely would stay again
2021년 4월에 1박 숙박함
답변 제공: Javen 님, 2021년 7월 8일
Thankyou so much! we hope to host you again!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was unstaffed. I can not even call it a hotel, it was more of an unattended worn down apartment building. Definitely by no means a modernized or boutique hotel. Even the driver that was arranged to pick us up stated while dropping us off “doesn’t look like the pictures does it.” The room was dirtier than any I’ve stayed in. We have 3 kids 8,10,13 who were laughing as they found more and more garbage around the room. Outlets were missing covers with wires exposed. Unpainted walls with very large cracks and tape all over the wall (blue painters tape and scotch tape). Used soap boxes on top of the mirror. The couch was unusable. It was completely broken and you could not sit on it...not that you wanted to as the cushions were ripped up and it had cigarette holes all over it....overall it was disgusting and we ended up just leaving on the first of a 3 night stay and switched to the Omni Royal....which was amazing. If you want a college like, hostel like apartment...then this is for you. If you want to sleep and shower in a clean environment look elsewhere.
2021년 3월에 3박 숙박함

2/10 - 너무 별로예요

Sonia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, broken sofa beds and terrible mattresses
Both sofa beds were broken. The mattresses were terrible, in a really bad condition. We had to sleep on the floor!!! When we noticed it, it was late and no one was available to help us. There was trash on the kitchen from previous customers and the entire apartment was very dirty. The only good thing was the location and the balcony. Other than that I would not recommend to stay at this hotel. When we claimed about the beds they refused to give us a refund for the inconvenience. See the pictures attached and do not reserve here if you want to have a decent bed.
Sunken bed base
Broken bed base
2021년 3월에 2박 숙박함

8/10 - 좋아요

KARYE

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great NOLA stay.
Amazing location and great amenities with full kitchen. We loved the old charm mixed with updated kitchen and bath features. Room heating could use a serious upgrade as the old charm leaves rooms chilly in winter and with high ceilings the current system left us a bit uncomfortable and cold. They have a nice contact-free check in system for Covid. We really appreciated every thing else about our stay. I would highly recommend.
2021년 2월에 3박 숙박함

6/10 - 괜찮아요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pictures are deceiving! It’s very old. You can feel holes in the floor under the carpet.
2021년 1월에 2박 숙박함

4/10 - 별로예요

Abigail 님, Denver

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property did not disclose that there is no elevator in this building. We had the apartment on the top floor, and I have severe asthma. The shower head was barely threaded and had little water pressure because it was all shooting out of the side. Basically no water pressure in the kitchen sink either. Messaged property and never heard back, so we cancelled our remaining nights and left. Do NOT recommend.
2021년 1월에 3박 숙박함

8/10 - 좋아요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
Our stay was great. The building is older than dirt...the photo of the front of the building is a tad bit misleading. One of our rooms was obviously newly remodeled and wonderful. The room with the balcony was clean and comfortable but old-er. I think the photos of this particular room are a little misleading as well. Overall, the two nights we were there, was just fine. Make note that there is NO elevator and a ton of stairs (if your room is above floor 1)...so be prepared! Location is good and definitely easy to walk to French Quarter destinations.
2021년 1월에 2박 숙박함

6/10 - 괜찮아요

Kelsey

2021년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 5박 숙박함

6/10 - 괜찮아요

Jerry

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
We showed up and there is no free parking u have to feed a meter your entire stay $3.00 an hour and we was on the 3rd floor and there are stairs up to your room and they did not have a baby gate my 1 year old was with us but the guy in the office did give u a new room but
2020년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 4박 숙박함

2/10 - 너무 별로예요

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좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 9월에 2박 숙박함

6/10 - 괜찮아요

Kenneth

가족 여행
좋아요: 청결 상태
2020년 9월에 2박 숙박함
답변 제공: Hospitality NOLA 님, 2020년 9월 8일
Hi Kenneth, thanks for taking your time to leave a review. We are always looking to improve the guest experience and would love to know more details about your stay and how we could have earned a higher review.

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice and very clean. great location. comphy beds
2020년 3월에 4박 숙박함
답변 제공: HospitalityNOLA 님, 2020년 3월 24일
Thank you so much for taking your time to leave us 5 Stars! Hope to see you soon!

10/10 - 훌륭해요

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연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The balcony was amazing! The room was pretty too and there were complimentary snacks.
2020년 2월에 2박 숙박함
답변 제공: Hospitality NOLA 님, 2020년 2월 20일
Thank you so much for taking your time to leave us a 5 Star Review! Hope you choose to stay with us again on your next trip to New Orleans!

10/10 - 훌륭해요

Jeff 님, Vancouver

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Classic spot close to everything in the quarter. Courtyard is awesome.
2020년 2월에 1박 숙박함
답변 제공: Hospitality NOLA 님, 2020년 2월 19일
Thank you so much Jeff! We appreciate you taking your time to leave us a 5 star review! We enjoyed having you as a guest and hope to see you again soon!

10/10 - 훌륭해요

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단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property location was great. Room was clean and roomy. Property was secured, and Clarence who was recommended by the hotel for pick up & drop off was awesome. I highly recommend this property & Clarence as your driver.
2020년 2월에 1박 숙박함
답변 제공: St. Philip Hotel Staff and Management 님, 2020년 2월 12일
Thank you for the glowing recommendation and we look forward to having you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location was wonderful and bed was comfortable. Bennett was easy to contact, however rooms need some big improvements
2020년 2월에 2박 숙박함
답변 제공: St. Philip Hotel Staff and Management 님, 2020년 2월 12일
Thank you for taking the time to tell us about your stay. As with many of the historic buildings in the French Quarter the work never ends and we continue to work to steadily improve the property!