jinhee ,Thank you for leaving us your past stay feedback. I do apologize for the 2/10 recent stay review. Please let us know what went wrong in your one night stay with us so this can be addressed.

Dear HO SOON, Thank you for your rating regarding your recent stay. Our staff strives to ensure an exceptional experience for each guest. Therefore, we are very sorry for not meeting these expectations. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage.Warmest regards,Laurie MiskoGeneral Manager

HONG SEOK,We are sorry your stay was not satisfactory. If you could please go into detail why a 2/10 rating for your stay with us.

Dear Guest, We appreciate you choosing our hotel and for taking the time to share your concerns. We apologize for disappointing you and for the unsatisfactory service you encountered. We are also sorry that the accommodations were not up to your expectations and regret the inconvenience it caused. Feedback such as yours allows us to continually monitor and improve our guest experience. We hope we will have another chance to provide you with the excellent service and accommodations that you should have experienced on this visit.Warmest regards,Laurie MiskoGeneral Manager

HEESOEK,Thank you for your review.

Dear Yeon,Thank you for being our guest and taking the time to review your recent stay. We regret not meeting your expectations with the assigned accommodation and for any inconvenience caused here, and we have shared your comments appropriately to ensure a much better guest experience. We are also sorry for any service shortfalls you experienced. Your feedback is valuable as it helps us improve moving forward. We appreciate your patience and hope you will give us another opportunity to provide you with a seamless stay.Warmest regards,Laurie Misko,General Manager

Anonymous, Thank you for giving a rating but if you would like to let us know specifically why a 2 out of 10 we would be glad to address your concerns

Thank you for your review!!

Thank you for staying with us!

Thank you!

Dear Jennifer, Our team here wishes the beautiful couple a Happy Wedding Anniversary. We are pleased that you chose Candlewood Suites New York City-Times Square for this special occasion. We are delighted we exceeded your expectations and helped to make your visit memorable with our room amenities. We are happy to read how glad you were with our comfortable and well-maintained rooms, as well as our location close to Times Square and with many restaurants nearby. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at our hotel, and we hope to welcome you back soon for another enjoyable visit.Warmest regards,Laurie MiskoArea General Manager

Dear Kristina, Thank you for your review of the Candlewood Suites New York City-Times Square. Although you enjoyed your stay and liked our location, comfortable beds, and in-room amenities, we regret not meeting every expectation. We apologize for the inconvenience caused to you due to our door keys, odor in the room, and concerns about the surrounding area outside the hotel. Your feedback is valuable and allows us to address areas that could have made your stay more enjoyable. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Warmest regards,Laurie MiskoArea General Manager

Dear Ari, Thank you for choosing to stay with us and for taking the time to leave your review. We are delighted to have exceeded your expectations. Our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make the Candlewood Suites New York City-Times Square your home away from home whenever your travels bring you to our area.Warmest regards,Laurie MiskoArea General Manager

Dear Olga,Thank you for taking the time to share feedback of your stay at the Candlewood Suites-Times Square. We are pleased to hear that you enjoyed your experience with us, and we will most certainly share your recent experience with our team. Also, by telling us what you liked about your stay as well as how we can improve, you are helping us to provide superior service to our guests. We thank you again for choosing the Candlewood Suites-Times Square!

Dear Frank, Thank you for sharing the specifics of your stay with us. We apologize for the difficulties you experienced connecting to the internet and for the inconvenience this caused. We all rely on our devices to stay connected, so we can certainly understand your frustration. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Warmest regards,Laurie MiskoArea General Manager

Vladimir,Thank you so much for leaving us your recent stay feedback. We appreciate your comments and are glad you had a great experience.

Dear SusanThank you for taking the time to share feedback of your stay at the Candlewood Suites-Times Square. We are pleased to hear that you enjoyed your experience with us and we will most certainly share your recent experience with our team. Also, by telling us what you liked about your stay as well as how we can improve, you are helping us to provide superior service to our guests. We thank you again for choosing the Candlewood Suites-Times Square and we hope to see you when your travels bring you back to NYC!Sincerely,Kenny ScobyAssistant General Manager

Lindsay,Thank you so much for your recent stay revie! I am glad you had an wonderful experience and that our staff was accommodating.

Dear Danielle, Thank you for choosing the Candlewood Suites New York City-Times Square for your visit to our city and for sharing your review. It is great to hear that you had an enjoyable stay and our kitchenette was perfect for your needs! We truly appreciate your positive feedback and are honored that you plan to stay with us again. We look forward to welcoming you back and ensuring your next stay is as enjoyable as the last.Warmest regards,Laurie MiskoArea General Manager

Dear Jeffrey, Thank you for reviewing your recent visit to Candlewood Suites New York City-Times Square. It is lovely knowing that you found our hotel reasonable. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. Please come back and visit us soon!Warmest regards,Laurie MiskoArea General Manager

Dear Mitch, Thank you for staying at Candlewood Suites New York City-Times Square and for your excellent review! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are glad you thoroughly enjoyed your stay with us and liked our excellent location close to Times Square and the Metro, well-equipped rooms, and friendly service. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Warmest regards,Laurie MiskoArea General Manager

Dear Kenny, Thank you for staying with us and sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience and regret any cleanliness issues you encountered. We have shared your feedback with our housekeeping team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Warmest regards,Laurie MiskoArea General Manager

Dear Vivian, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to hear that you had a great experience at Candlewood Suites New York City-Times Square. We look forward to welcoming you back on your next visit!Warmest regards,Laurie MiskoArea General Manager

We appreciate you taking the time to share your experience with us, wish we see you sooner again.

Dear Andre, It is lovely to hear how much you enjoyed your Candlewood Suites New York City-Times Square stay. We're particularly pleased that you liked your room. We have noted your feedback about the location and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back shortly!Warmest regards,Laurie MiskoArea General Manager

Dear David, Thank you for your review. We are pleased you enjoyed your overall stay and will certainly share your comments with our team. Without valuable feedback like yours, we cannot improve our service to our guests! We appreciate your patience and hope to have another opportunity to welcome you back to our hotel. Warmest regards,Laurie MiskoArea General Manager

Thank you for past stay review! We greatly appreciate you for taking the time to let us know you had a great stay,

Dear KENNETH, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Candlewood Suites New York City-Times Square and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warmest regards,Laurie MiskoArea General Manager

Dear May, Thank you for your glowing review of Candlewood Suites New York City-Times Square! We're thrilled to hear that you enjoyed our friendly and helpful staff, clean and safe accommodations, and convenient location. Your satisfaction is our priority, and we hope we have the chance to welcome you back in the near future!Warmest regards,Laurie MiskoArea General Manager

Dear Melody, Thank you for choosing Candlewood Suites New York City-Times Square. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest regards,Laurie MiskoArea General Manager

Bam,Thank you so much for leaving us your recent stay feedback and rating. We are absolutely glad everything was good during your stay with us. W hope to have you stay with us again in a future visit to NYC.

Dear Ruben dario, We appreciate you leaving a generous review regarding your recent visit to Candlewood Suites New York City-Times Square. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. rWarmest regards,Laurie MiskoArea General Manager

Dear Wilmine, Thank you for reviewing Candlewood Suites New York City-Times Square and for pointing out our convenient location. We are pleased that you enjoyed your overall stay; however, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability. It was our pleasure hosting you, and we hope you will return and stay with us again.Warmest regards,Laurie MiskoArea General Manager

Dear AbdullahThank you for taking the time to share feedback of your stay at the Candlewood Suites-Times Square. We are pleased to hear that you enjoyed your experience with us and we will most certainly share your recent experience with our team. Also, by telling us what you liked about your stay as well as how we can improve, you are helping us to provide superior service to our guests. We thank you again for choosing the Candlewood Suites-Times Square and we hope to see you when your travels bring you back to NYC!Sincerely,Kenny ScobyAssistant General Manager

Dear Thabo, Thank you for choosing Candlewood Suites New York City-Times Square! We are delighted you enjoyed our exceptional service and were impressed with your clean room with a fantastic view. Being steps away from Times Square is our guest's favorite, and we are glad it adds to your experience. Your positive feedback is appreciated, and we hope to welcome you back for another wonderful stay.Warmest regards,Laurie MiskoArea General Manager

Dear Chantel, We are glad you found Candlewood Suites New York City-Times Square convenient, and the kitchenette met your needs! Your positive feedback is appreciated, and we hope you had a delightful experience. Should your travels bring you back to the area, we'd be honored to host you again for another enjoyable stay.Warmest regards,Laurie MiskoArea General Manager

Dear yuval, We're thrilled you had a pleasant stay at Candlewood Suites New York City-Times Square! Your satisfaction is our priority, and we're delighted everything met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay soon!Warmest regards,Laurie MiskoArea General Manager

Dear Carleigh, It is wonderful to know you enjoyed everything about your time at Candlewood Suites New York City-Times Square and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warmest regards,Laurie MiskoArea General Manager

Dear Libin, We are delighted to know how happy you were with the location and the staff! Thank you for choosing Candlewood Suites New York City-Times Square, and we look forward to welcoming you back soon.Warmest regards,Laurie MiskoArea General Manager

Dear Daniel Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us.Warmest regards,Laurie MiskoArea General Manager

Dear ROXANNE, Thank you for sharing your experience at Candlewood Suites New York City-Times Square. We appreciate your feedback regarding our laundry facilities and apologize for any inconvenience you experienced. Ensuring the functionality of our washers and dryers is a priority, and we will address any issues promptly. Your suggestion regarding designated guest and staff laundry times is noted. We value your input as it helps us enhance the guest experience. Thank you again for bringing this to our attention, and we look forward to welcoming you back so we can provide you with a better experience.Warmest regards,Laurie MiskoArea General Manager

Dear Joycelyn, We appreciate you sharing your feedback regarding your recent stay with us. Prompt and impeccable service is a must, and we are sorry for the delay in getting your accommodations ready for your arrival. We are grateful for your patience and also your constructive feedback. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Warmest regards,Laurie MiskoArea General Manager

Dear Nakagawara, We are pleased to receive your generous rating for Candlewood Suites New York City-Times Square. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warmest regards,Laurie MiskoArea General Manager

Eric,Thank you so much we appreciate you for your recent stay review!

Shareta,Thank you for feedback.

Dear Valentina, We are thrilled you had an excellent stay at Candlewood Suites New York City-Times Square, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warmest regards,Laurie MiskoArea General Manager

Manatchaya,Thank you for choosing Candlewood Suites again for your return trip to NYC. We are glad everything was as you remembered and expected. We hope you continue to stay with us and we hope you have a wonderful day.