바(숙박 시설 내)

시티즌엠 뉴욕 타임즈 스퀘어 여행 후기

4 out of 5
시티즌엠 뉴욕 타임즈 스퀘어
218 West 50th Street, New York, NY

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1133개 이용 후기 중 820개" "
평점 8 - 좋아요. 1133개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1133개 이용 후기 중 43개" "
평점 4 - 별로예요. 1133개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1133개 이용 후기 중 20개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

WESTERN POWER

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 8박 숙박함

10/10 - 훌륭해요

WESTERN POWER

2021년 8월에 14박 숙박함

10/10 - 훌륭해요

SangHyuk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
서비스 최고 입니다
2021년 6월에 5박 숙박함

8/10 - 좋아요

Kwangyeol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Jong Su

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔
깔끔하고 위치너무좋아요!!
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Marlene 님, Graz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was perfect!
2024년 3월에 4박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay in our tiny NYC room. Super close to Broadway.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Andreas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uns hat es sehr gut gefallen , perfekte Lage , trotz unmittelbarer Nähe zum timesquare ist es absolut nicht laut
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

mark

2024년 3월에 3박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Robert 님, beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some trash left in front of building.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Maximilian Henry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfied
2024년 3월에 5박 숙박함

4/10 - 별로예요

SHINGO 님, YOKOHAMA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

8/10 - 좋아요

Katja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice entrance. Check-in and -out are self-serve. Room typically small for NYC, but well organized. One must request room service on the ipad controller. When I did, the crew showed up before 9--too early. Breakfast is good. They need to work on quality of scrambled eggs and potatoes. Nice coffee service for anyone who wants more than regular coffee. Location is excellent for a Broadway trip.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Claude

연인과의 여행
CitizenM is an average hotel in an above average city. Rooms were VERY small. Smaller than a cruise ship cabin and minimally appointed. I had the necessities but nothing more. Although they appeared very clean.
2024년 3월에 1박 숙박함
답변 제공: Olivia 님, 2024년 3월 13일
Hello Claude, Thank you very much for taking the time to share your feedback with us. I'm glad you found our cleanliness to be very high as this is definitely a large focus for us. Although our guest rooms are smaller than those of a more traditional hotel, we do our best to provide everything you need for a comfortable stay. I do hope you will give us another chance in the future to show you the high level of service and care that we are capable of. Best, Olivia

10/10 - 훌륭해요

Dylan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had such a amazing time here, the view was amazing and the room amazing also!
2024년 2월에 1박 숙박함
답변 제공: Olivia 님, 2024년 3월 13일
Hello Dylan, Thank you very much for taking the time to review us. I'm thrilled to hear that you enjoyed your stay with us and I hope we will see you back at citizenM again soon!Cheers, Olivia

10/10 - 훌륭해요

evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nadia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you've narrowed down your hotel choices and find the 'citizenM Times Square' on your short list... look no further. Seriously, disregard the others. Here's a list of some of the reasons I gave this hotel 5* - The styling of the whole building (lobby, rooms, bar) is beautifully modern. - The whole hotel is kept really clean. - VERY central location, literally less than 10mins away from everything (even for a tortoise like me!). Next to the corner of 50th and Broadway with a subway station literally right there. - There are excellent amenities, including a rooftop bar, gym, ironing room and canteen. - 24hr manned front desk/concierge who are always helpful and great to chat with. - Super friendly and approachable staff. - iPad in room to control everything. Such as; blinds, lights, climate, room cleaning. Others have stated the rooms are quite small, I actually would disagree. I think for central NYC the rooms are actually quite generously sized, especially compared to the more budget option I stayed in previously. You also do get your own private en-suite bathroom (with a lovely shower!), which seems to be few and far between for hotels here. If I can ever afford to go to New York again in the future I will absolutely have this hotel at the top of my list. I'm even considering on exclusively staying in citizenM hotels for any city breaks I have coming up in the UK. Genuinely so impressed!
2024년 2월에 7박 숙박함
답변 제공: Olivia 님, 2024년 3월 13일
Hello Nadia, WOW! Thank you very much for spending the time to write such a wonderful, detailed review on your experience staying with us. I am thrilled to hear that you enjoyed your stay and that you are looking to stay with us again in different cities around the world. It sounds like you really took advantage of all that we have to offer here. I will certainly pass along your kind words to our team here and I too very much hope you will be able to come back at visit us again! Cheers, Olivia

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mauro Natalino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comodo, struttura e personale giovane e dinamico.
2024년 2월에 3박 숙박함

4/10 - 별로예요

YE SEUL

가족 여행
별로예요: 직원 및 서비스
Hotel should change pad docker. Also, hotel must guide about the cleaning when we check in. I had so much trouble in the process of check in and assigned room. However, worker is so nice.
2024년 2월에 3박 숙박함
답변 제공: Olivia 님, 2024년 3월 1일
Hello Ye Seul, Thank you very much for taking the time to share your feedback with us. I apologize that you had some issues during your check in, but am happy that our team was able to assist you. Currently our opt-in housekeeping program has automatic service on the third night of stay and you can request it daily on the ipad in your room the day before, before 4am, if you would like it before then. This is part of our ESG initiatives. I will speak to the team about ways to make more clear for our guests. I do hope you will give us another chance in the future to show you the high level of service we are capable of. Best, Olivia

10/10 - 훌륭해요

Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was in a good area. It was a few mins walk from Time Square and has quite a few food options nearby. Train stations were nearby and it took around 40 mins from LGA airport. The room isn’t super big, but it was perfect for 2. It wasn’t super loud or noisy unless there was sirens. I would recommend this hotel especially at this price point. Efficient check in and out as well.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Joslin

좋아요: 편의 시설/서비스
Great location
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Carole

2024년 2월에 1박 숙박함

8/10 - 좋아요

Shadiamond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service here is top tier! Very nice management and staff. Beautiful property. The only down fall is the rooms are small.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 편의 시설/서비스
I will stay here every chance I get. The location is fantastic, the set up is cozy and eclectic and I just feel like I’m in my own little home here. Very satisfied with my stay once again.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Victor

좋아요: 청결 상태, 직원 및 서비스
I didn’t like that they did construction on my floor at 6am which woke me everyday that I was there. I also did not like that my wrist was injured when there elevator door’s sensor did not stop the door from slamming into me. I tried stopping it but it just flew out and hit my wrist extremely hard. The area was decent. The room’s were very nice and clean. If you want a place that’s reasonably priced and centrally located to the theatre district then this is the place for you. Probably not the best for people who have families as the location didn’t feel the safest.
2024년 2월에 3박 숙박함
답변 제공: Olivia 님, 2024년 3월 1일
Hello Victor, Thank you for sharing this important feedback with us. I truly apologize for the disturbance related to the remediation project happening at the hotel. This was unfortunately an unplanned project we needed to complete quickly due to damage done in one guest room that affected multiple. The necessity of timeliness made it difficult to keep away from all of our guests and I am very sorry for the disturbance caused by this. Please know that I have discussed the incident you mention here regarding the elevator door as well. We perform continual maintenance to our elevators to be sure that they are operating correctly. The experience you describe here is certainly not the desired guest experience we are striving for and I hope you will give us another try in the future so we can show you the high level of service and care we are known for. I wish you happy travels always!Best, Olivia

10/10 - 훌륭해요

Joana

Great location and artistic lobby as always
2024년 2월에 2박 숙박함

8/10 - 좋아요

LUISA 님, Santa Tecla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small but chic
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tiffany 님, Mckinney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Tatiyanna

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Gino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

MAUREEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location was great, right by Times Square and across the street from Wicked on broadway. There were several subway stations a short walk away. The staff was excellent. The hotel had a cool art deco style decor and had a very modern feeling to it. The rooms were controlled through tablets, and had mood lights that you could control the color and brightness of. Smart TV to broadcast from my phone. Free WiFi. Only downside was the rooms being really small. The bed took up most of the space. The shower in the bathroom was large and was one of the fancy rainwater shower heads, really nice. But the bathroom itself was really small. Skin was outside of the bathroom, and there wasn’t even a mirror in the bathroom. Overall the place was excellent, just wish the rooms were larger or better arranged to allow my space.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

JORGE Noguera

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel muy bien ubicado, a un precioso accesible y sin costos ocultos. Tiene lo necesario para estar cómodo. Personal muy amable.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Karina Vargas

좋아요: 편의 시설/서비스
Excelent!!!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love Citizen M... the vibe, the views, and the staff are always helpful.
2024년 1월에 4박 숙박함

4/10 - 별로예요

Jasmine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very prime location. Didn’t need a car to access anything in the entire city. Will definitely look to book here first when I return to the big apple!
2024년 1월에 4박 숙박함

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the rooms are super small, it had a sense of coziness with a modern twist. The lobby and breakfast was wonderful. We love all the new technology in the room. Nice place all around
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right in the heart of NYC and the theater district!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

4/10 - 별로예요

Alycia

별로예요: 청결 상태
Went here with high hopes because of the reviews. The location was great in proximity to theaters. Check in was fine, but it all ended there. The carpets in the hallways were filthy and did not get vacuumed during our entire stay. The room has areas of being dirty; a sticky substance on the remote, finger marks all over the shower. Everything is controlled by an iPad which at first seemed cool, until it didn’t work and lights were either off or bright as heck. The tv apps weren’t working either. It was all very frustrating. Housekeeping never came, even though we did not choose to bypass it. Overall, people were not that helpful or friendly. Will not go back.
2024년 1월에 2박 숙박함
답변 제공: Olivia 님, 2024년 1월 30일
Hello Alycia, Thank you for sending us this important feedback. Please know that I have already escalated this to our housekeeping supervisor so we can investigate what happened here. Cleanliness is extremely important to us and what you describe here is certainly not up to our standard. Currently you will receive housekeeping service automatically after the third night of your stay, if you would like it sooner than that, you can opt in on the iPad in your room the day before. I will be sure that our team is making our guests aware of this.I truly apologize that you did not have a good experience staying with us. I really do wish you will give us another chance in the future to show you how friendly and caring our team can be. I wish you safe and happy travels in the future. Best, Olivia

8/10 - 좋아요

Haylee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, newer hotel with great tech and beautiful common areas and rooms. It is noisy with traffic and people in the hotel. In room bathroom was interesting- much like a capsule- no fan and no noise barrier, and the shoer water goes everywhere. A little awkward.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Guy

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Raj 님, Wynnewood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in a convenient midtown location at a value price.
2024년 1월에 1박 숙박함