테라스/파티오

이븐 호텔 브루클린, IHG 호텔 여행 후기

4 out of 5
이븐 호텔 브루클린, IHG 호텔
46 Nevins Street, Brooklyn, NY

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 440개" "
평점 8 - 좋아요. 1009개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 145개" "
평점 4 - 별로예요. 1009개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 85개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Seongmin

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 아주 좋음
2023년 11월에 9박 숙박함
답변 제공: EVEN BROOKLYN 님, 2023년 12월 7일
Thank you for taking the time to tell us about your experience at EVEN BROOKLYN!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.We hope to see you soon!

6/10 - 괜찮아요

Yujin

가족 여행
룸은 세사람이 묵기에는 좀 좁은것 같아요 이븐호텔은 룸 안에서 간단한 요가나 스트레칭을 할수 있도록 룸을 만들긴 했는데 적어도 여기에서는 못할듯해요 그리고 엘베가 두대밖에 없어서 불편했어요 저희 방은 6층 이었는데 그냥 걸어다녔네요
2023년 8월에 2박 숙박함

8/10 - 좋아요

Woo Kyung

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small but cozy Easy to get to subway station
2022년 2월에 4박 숙박함
답변 제공: Director of Operations 님, 2022년 3월 2일
Thank you for being our guest at EVEN Hotel Brooklyn. We are glad you enjoyed your time with us and liked our convenient location. It was a pleasure hosting you, and we look forward to your next visit. Be Well, Irum Butt Director of Operations

2/10 - 너무 별로예요

WORRELL

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Useless staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

VINCENT 님, Massy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Habitué de New York je séjourne habituellement sur ma Manhattan mais j ai choisi cette fois ci Brooklyn car moins cher J ai adoré le calme du quartier loin du bruit de Manhattan et je dois dire que les nuits en ont été plus tranquilles Par ailleurs l hôtel est à proximité de nombreuses lignes de métro qui permettent de se rendre à Manhattan en 15 à 20 minutes Parfait je recommande cet hôtel
2024년 4월에 6박 숙박함

4/10 - 별로예요

ELIZABETH

좋아요: 직원 및 서비스
The people were very nice but the property seemed unfinished (e.g, baseboards were ripped off on my floor). Service was meh — I had to ask several times to get help with the coffee maker in my room. But when someone did come he was very nice. Everyowas a little DIY for me - maybe it for others.
2024년 4월에 3박 숙박함

8/10 - 좋아요

daniele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

MAXIMILIANO 님, Doral

좋아요: 청결 상태, 직원 및 서비스
Convenient.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Deidre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was great- the only issue I have is they only have decaf k-cups in room for coffee. I called down to request caffeine and the front desk said they don’t put caffeine in rooms, but I could come downstairs for a complementary cup. I was leaving to catch a flight and walking 6 blocks to the LIRR with a big suitcase. I can’t balance a coffee cup with that and didn’t have time to run up and downstairs. It’s just a silly policy. Please change. Everything else was great!
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Sierra

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was conveniently located.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were outstanding, welcoming and always willing to give guidance about the city. The gentleman in the dining area was gracious and encouraging. This means a lot when you are travelling to an unfamiliar place. They made me feel at home. My room was clean and fresh. Will definitely visit again.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Arneice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the detachable shower head and extra safety bars in the tub. In addition, absolutely loved that you need the room key to operate the elevator. That made me feel safer
2024년 4월에 1박 숙박함

8/10 - 좋아요

Miguel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room needed to be swept and mopped, but after I cleaned it. It was pleasant
2024년 3월에 4박 숙박함

8/10 - 좋아요

cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Thomas 님, Miamisburg

별로예요: 숙박 시설 상태 및 시설
The overall rating for the Even Hotel is because they imposed a $25 per night destination fee on our 6 night reservation without informing us before we reserved the room. While they claim we were told in our confirmation letter, that notice could only have been in very small print, if it existed at all! We also prepaid and had a nonrefundable room rate., so telling us about the fee as we are checking in is completely unethical.
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Cameron

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for taking the time to rate our hotel, Cameron. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

8/10 - 좋아요

Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Service war wirklich gut und haben uns gut aufgehoben gefühlt. Beim Frühstück evtl. Wartezeiten kalkulieren. Zu Fuß schnell zu drei verschiedenen Subway Linien.
2024년 3월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for sharing your positive experience with us and your fellow travelers, Andreas. It was a pleasure to host you and we’re happy to hear that you had a great stay with us! We look forward to welcoming you back to our hotel again in the near-future.

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you so much for your 5-star rating, Samantha! We’re thrilled to have you as an advocate of our hotel. See you again soon!

8/10 - 좋아요

Sheryl

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would be more helpful if we can have an early check in. Breakfast was good
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for taking the time to share your experience with us, Sheryl. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kareem

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This was a nice stay
2024년 3월에 1박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

6/10 - 괜찮아요

Adonica

연인과의 여행
별로예요: 직원 및 서비스
Not worth the price
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for taking the time to share your thoughts with us, Adonica. We are sorry to hear that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. We hope you will consider staying with us when your travels bring you back to the area.

10/10 - 훌륭해요

Jenny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was greatly surprised with their gym. Very nice equipment and nice to be able to get workouts in while on vacation.
2024년 3월에 5박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 - 좋아요

Maxwell

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Water was not safe to drink. Very cloudy out of the water fountain. Area around the hotel was not very safe
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
Thank you for your review, Maxwell. We are disappointed to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve overall guest satisfaction. Thank you again for your review and we hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 - 훌륭해요

Christopher

2024년 3월에 3박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for location and it was relatively quiet. Staff were all excellent too. Only downside was the building being under rehab/construction. I would definitely stay again and recommend it.
2024년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 28일
Thank you for sharing your experience with us and your fellow travelers, Richard. We love our fantastic location too and are thrilled that our team took such great care of you during your time here in Brooklyn! We look forward to welcoming you back to our hotel again soon.

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location for Events at Barclays. However please note the Even hotel will add on a $25/day “resort” fee that is not included in Expedia listed price.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 28일
Thank you for your feedback, Kathryn. While we are happy to hear that you found our location convenient to the Barclays Center, we apologize that you were not made aware of our destination fee prior to arrival. Your satisfaction is very important to us and we will ensure that the destination fee is clearly communicated on our online platforms and verbally by our team going forward. We hope to see you again the next time you return to the Brooklyn area.

10/10 - 훌륭해요

Prader

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, great staff!
2024년 3월에 2박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 3월 25일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 - 좋아요

Anne

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 3월 25일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 1박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 3월 25일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

10/10 - 훌륭해요

Rebecca 님, New York

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is excellent value, the room was super clean and comfortable. The check in process was the fastest and easiest I’ve had at any hotel in years (and I’ve stayed at many hotels in NYC and around the world in the past couple of years). There are many subway stations around so the hotel is convenient from a transportation perspective. I will stay again!
2024년 3월에 2박 숙박함
답변 제공: Trisha C. 님, 2024년 3월 27일
Greetings Rebecca,Thank you for staying with us at Even Brooklyn. We are glad to learn that you enjoyed your time with us and the location of our hotel. The hotel is located in Downtown Brooklyn and the subway stations nearby, will take you to many destinations in the city. We look forward to having you stay with us again. Take care.

10/10 - 훌륭해요

Marielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Will come back again.
2024년 3월에 1박 숙박함
답변 제공: Trisha 님, 2024년 3월 21일
Greetings Marielle,Thank you for staying with us at Even Brooklyn. We are happy to learn that you will choose Even Brooklyn on your future travels. Take care.

8/10 - 좋아요

D'Metria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was great and the location is good. My issue is that the beds are tiny. I’m 5’5” and my feet hung off the bed. My husband is 6’3” so you can imagine. We had a room with two double beds but those beds were small. Other than that, location was great. It was close to subway, shops and restaurants.
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for taking a moment to share your experience from your recent stay with us, D'Metria. We greatly value your feedback as our guest and it is a pleasure to know that you enjoyed your overall stay at our property. We apologize for any inconveniences you encountered with your bed and will take your comments under consideration with our leadership teams for further improvement on guest satisfaction. Thank you again for your review and we look forward to welcoming you back in the future!

8/10 - 좋아요

Brendan

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Celena

출장 여행
좋아요: 청결 상태, 직원 및 서비스
No heat in the room (they did try to fix) and too late at night to change rooms.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for taking a moment to share your experience from your recent stay with us, Celena. While we are glad that our maintenance team attempted to fix the HVAC unit in your room, we are very sorry to hear that you did not enjoy your overall stay with us. Your feedback is extremely valuable to us and we will review it with our team as we continually work on improving overall guest satisfaction. Thank you again for your review and we hope you will consider stay with us again the next time your travels bring you back to the area.

6/10 - 괜찮아요

subhash

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Construction in the property and in front of the property. Noisy. Rooms are small. Breakfast menu is VERY limited. Coffee maker was being “cleaned” for 20 minutes during Breakfast hours. Out of Everything Bagels
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Thank you for taking the time to share your honest feedback, Subhash. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 - 훌륭해요

Steven 님, Henrico

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant staff and nice rooms. Would stay again
2024년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Thank you very much for providing feedback from your recent stay with us, Steven. We are happy to hear that you loved our guestrooms and that our team provided you exceptional customer service. See you again soon!

8/10 - 좋아요

Jeffrey 님, SPRINGBORO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Thank you for taking the time to share your rating with us, Jeffrey. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel again soon.

4/10 - 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스
Not worth the money.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Thank you for taking the time to share your experience about your recent stay at our hotel, Juan. We are sorry to hear that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. Please understand that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in Brooklyn, please give us a chance to show you that our product and service can live up to your expectations.

10/10 - 훌륭해요

Wendell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed at the Even many times. Modern, stylishly renovated hotel. Pleasant staff. Close to major transportation. In-house restaurant plus many dining options nearby.
2024년 3월에 3박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 3월 17일
Thank you for choosing Even Brooklyn! We are glad you've enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Prader

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 14일
Thank you so much for your wonderful rating, Prader! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit to Brooklyn!

6/10 - 괜찮아요

Brooke

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 14일
Thank you for taking the time to share your rating with us, Brooke. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.

8/10 - 좋아요

marc

2024년 3월에 4박 숙박함
답변 제공: EVEN BROOKLYN 님, 2024년 4월 1일
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

6/10 - 괜찮아요

Shelly-Ann

2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 14일
Thank you for taking the time to rate our property, Shelly-Ann. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 - 훌륭해요

Terrillo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 14일
It was a pleasure to welcome you as our guest, Terillo, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews and I appreciate you adding your experience! Thank you again for the comments that you have shared and we look forward to your return.