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이그제큐티브 호텔 르 솔레일 뉴욕 여행 후기

4 out of 5
이그제큐티브 호텔 르 솔레일 뉴욕
38 W 36th St, New York, NY

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 2294개 이용 후기 중 1530개" "
평점 8 - 좋아요. 2294개 이용 후기 중 466개" "
평점 6 - 괜찮아요. 2294개 이용 후기 중 156개" "
평점 4 - 별로예요. 2294개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 2294개 이용 후기 중 75개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Heekyu

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The light wasn’t working and I requested to change the room then the other room’s bathroom door’s hinge fell down.
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 7일
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

10/10 - 훌륭해요

Hyunmee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
I thought like old-fashioned because it’s literally old but very clean and quite, everything was good especially the restaurant for the breakfast, brunch and dinner was excellent. We often had the meal at the restaurant. The staffs were kind, location is good as well.
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

6/10 - 괜찮아요

MinKyung

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
호텔 위치와 객실 첫인상은 괜찮았으나 저층이라 그런지 바퀴벌레가 나왔습니다. 데스크에 전화했으나 한시간 지나고 두번째콜에 직원이 왔습니다. 무료 병으로 된 물은 체크인때만 가능했고, 와인 제공은 없었습니다.
2023년 8월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 24일
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
I don't recommend it!
The price is expensive like a New York hotel and the room is small. (I visited New York more than 10 times) The staff was the most unfriendly New York hotel ever and the heater was so loud that I couldn't sleep. The bathroom was a sliding door, but my fingers hurt so much when I opened it. The only thing that's good location because it's a middle town. Please repair the bathroom door and heater and give the staff a kind training.
2022년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 12월 21일
Greetings. Thank you for staying with us and for your honest review. We are so sorry to read this as I am astonished as we pride ourselves on our customer service. We have notified the Front Desk Manager to look into this further.

4/10 - 별로예요

Donghoon

2022년 8월에 1박 숙박함
답변 제공: lan 님, 2022년 8월 22일
Greetings. Thank you for staying with us and your comments. We would love to learn more about why we only achieved a 4 and what we can do better for your next visit.

10/10 - 훌륭해요

Sang Hoon

2022년 8월에 1박 숙박함
답변 제공: lan 님, 2022년 8월 16일
Thank you for staying with us and your review. I am glad that we met your expectations and we hope to see you soon.

10/10 - 훌륭해요

Byunghoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great 👍
They are so nice and kind. Also room was very cleaned and night view was awesome
2021년 11월에 1박 숙박함
답변 제공: Matt 님, 2021년 11월 17일
It was a pleasure having you with us and we appreciate your feedback. We look forward to seeing you in a near future

10/10 - 훌륭해요

korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Located between 3
2021년 9월에 1박 숙박함
답변 제공: Matt 님, 2021년 9월 21일
It was a pleasure having you with us and we appreciate your feedback. We look forward to seeing you in a near future

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
2021년 9월에 1박 숙박함
답변 제공: lan 님, 2021년 9월 7일
Hello Kim. Thank you so very much for staying with us and for your kind review. We are thrilled to see that we exceeded your expectations and would love to welcome you back. Stay Well.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good place
good place
2021년 8월에 7박 숙박함
답변 제공: lan 님, 2021년 9월 3일
Hello and thank you for staying with us and for taking the time to rate your experience. We are thrilled to see that we exceeded your expectations and we hope to see you back in house soon. Be Well.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sharing the review of my stay experience
It is my first time to leave a review in my life after I stayed at hotels. First, the hotel is a 4 star hotel, and overall it was okay and clean which was my the number one consideration when i book hotels. When i first arrive at my room, the door was not locked. In the room, no shampoo and soap. When I woke up in the morning (like 8ish) someone opened the door (i guess housekeeper) and I was frightened because I was taking a shower. Didnt even knock the door. I told all these things to the front desk before I check out and all she said was I'll waive $5 of the fee and since you prepaid I can't do anything for you. She didnt apologize, and ask me to accept $5 of no extra charge. I would say if you consider to stay here for the cleaness, it's good! But not for the hotel service!
2021년 6월에 1박 숙박함
답변 제공: Matt S 님, 2021년 7월 2일
Dear Guest, We will address your concerns. Warmest regards

10/10 - 훌륭해요

Jang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Lan 님, 2021년 6월 7일
Thank you for staying with us and for sharing your high rating with us. We are so glad that everything went well and hope to see you back in house soon.

10/10 - 훌륭해요

Jang

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함
답변 제공: Lan 님, 2021년 6월 3일
Thank you for staying with us Jang. We are pleased to see that you enjoyed your stay and we hope that you shall return in the near future. Tell your friends and family about us as we love visitors! Stay well.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view, clean room, everything needed, excellent location.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Renato A

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Staff is super friendly and accommodating. Rooms are clean and modern. Beds are comfortable, plus complimentary water.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Alla 님, Staten Island

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to my work location.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Olumuyiwa

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 17일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Hong

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 - 좋아요

MICHAEL 님, Toms River

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all was good except I would like to have bars in the shower, at my age with a sliperry floor it will be advise to put a few bars so someone can hold to feel safe. Otherwise all is very well kept.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Damian

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Holly

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Anny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, quiet room and very comfortable bed
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Claire Younglak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for our stay.
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
were there with the family and spent 1 week - Compared to other hotels in a similar price range, the hotel is clearly recommended. The rooms are small but top clean and the service is also very good. Five Star rating
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good stay
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Jackie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing! Check in was easy and fast, hotel was super clean and it was just an amazing stay!
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

6/10 - 괜찮아요

Jingwen

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

6/10 - 괜찮아요

Saif

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

laurent

연인과의 여행
별로예요: 직원 및 서비스
Service customer poor
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was wonderful…the lobby, the staff, the room, the view. Clean and well cared for property. Not brand new but well cared for. We asked the front desk for towels and coffee one night and they were brought to us in less than 5 minutes. The lobby area was cozy and had coffee, water and hot chocolate in the afternoon. A warm fire was always burning. We will stay there again!
2024년 3월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

deborah

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was super clean. Room was comfortable and spacious for a New York hotel room. Shelle at the front desk was so kind and helpful!! Would stay there again!
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Mary Anne

2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Mathew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location , clean and good friendly service
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 - 좋아요

Kathrin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein 4 Sterne Hotel, dass ganz okay war. Für eine Nacht war es relativ angenehm. Unser Zimmer befand sich im letzten Stock und war ein rollstuhlgerechtes Zimmer, was die Zimmergröße enorm machte. Die Klimaanlage konnte leider zuerst nur kühlen (bei 4 Grad draußen). Nachdem wir einen Techniker da hatten, funktionierte die Heizung wieder. Bei den Fenster zog es jedoch herein. Das Bad war ebenso extrem kalt, weil keine Heizung bzw. keine Fußbodenheizung vorhanden war. Generell war das Licht im Bad extrem dunkel. Die Aussicht aus dem Zimmer war sehr toll und die Bettdecke war nicht zu dünn - danke.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Avi 님, South Beach

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Simone

좋아요: 편의 시설/서비스
Wonderful!!!!
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Patrick 님, West Hartford

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 - 좋아요

carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to all the things you want to see.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

fadi 님, mclean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Xiomara

2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time to stay here. The rooms were spacious and the staff were so helpful and nice. The only thing I would say was we received a handicapped room which we did not reserve, but other than that, everything was great.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Zvi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, excellent staff. Will be back.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Maday

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Mini

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is great!
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet hotel. Good Location. Nothing bad to say!
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at the Executive Le Soleil a half a dozen times. They always go above and beyond to make me feel at home and pampered. The small things like the chocolates and complimentary water to the kindness all staff show make for an amazing stay.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again