외관

더 피프티 소네스타 셀렉트 뉴욕 여행 후기

4 out of 5
더 피프티 소네스타 셀렉트 뉴욕
155 East 50th Street at Third Ave., New York, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1151개 이용 후기 중 579개" "
평점 8 - 좋아요. 1151개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 1151개 이용 후기 중 128개" "
평점 4 - 별로예요. 1151개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1151개 이용 후기 중 43개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Hyeran

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Thanks for the feedback, Hyeran.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Jamyung

2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 6월 13일
Thank you for the amazing rating, Jamyung!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at The Fifty Sonesta Select New York soon!Thanks again for leaving your feedback!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 다녀왔어요. 그냥 깔끔한수준입니다. 내부 식당은 없어요.
2021년 12월에 2박 숙박함

8/10 - 좋아요

SHIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fifty Hotel
Good location to go anywhere in NY
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Romeo was fantastic... Great tips and tricks!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Kelly, thank you for your wonderful feedback! We're delighted that you enjoyed your stay at The Fifty Sonesta Select New York and found great value in Romeo's tips and tricks. Our team members always strive to provide an exceptional experience for our guests. We hope to welcome you back soon in the future!

8/10 - 좋아요

Tuula Helena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huone oli tilava ja siisti. Äänet kadulta kuuluivat selvästi ja kovaa.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Tuula, kiitos arvostelustasi. On ilo kuulla, että arvostit huoneemme tilavuutta ja siisteyttä. Pahoittelemme, että kadun äänet saattoivat vaikuttaa kokemukseesi. Olemme täällä tulevaisuudessa auttaaksemme sinua valitsemaan huoneen, joka parhaiten sopii tarpeisiisi ja tarjoaa sinulle miellyttävimmän loman. Toivomme ystävällisesti, että annat meille mahdollisuuden palvella sinua uudelleen.

10/10 - 훌륭해요

Shylice

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property close to my daughter.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Thank you for sharing, Shylice!At The Fifty Sonesta Select New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - 훌륭해요

Laure

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location and a great family room
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Laure, thank you for your positive comments regarding The Fifty Sonesta Select New York. We're thrilled that you found the location to be convenient and appreciated our family room. We look forward to serving your lodging needs again in the future.

10/10 - 훌륭해요

Nairobi

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Nairobi, it's great to hear that you had such a positive experience at The Fifty Sonesta Select New York. We appreciate your terrific rating and sincerely look forward to welcoming you back in the future!

6/10 - 괜찮아요

sang 님, la canada

Compare with pictures actual lobby size small and hallway very narrow
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Sang, thank you for taking the time to share your thoughts. It seems like the size of certain areas of the hotel didn't quite meet your expectations. We strive to accurately represent our compact and convenient design, and we will certainly take your feedback on board. We hope to have another chance in the future to better meet your expectations.

10/10 - 훌륭해요

Akena 님, Arlington

좋아요: 편의 시설/서비스
Great place to stay.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Akena, it's wonderful to hear that you found The Fifty Sonesta Select New York to be a great place to stay. Thank you very much for sharing your positive experience. We hope to welcome you back in the future!

8/10 - 좋아요

Soobin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff members are excellent. The room is spacious, but not top notch (esp bathroom). However, I will return bc of the friendly atmosphere the staff creates.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Soobin, it's amazing to hear you appreciated our caring team members at The Fifty Sonesta Select New York. We are glad your stay was comfortable with our room's expansive space. Regarding your comment about the bathroom, we are continuously working on enhancing our guest experience and your input will help guide those improvements. We are delighted to know you're planning to return because of the warm and friendly environment. We can't wait to welcome you back!

10/10 - 훌륭해요

Alexandra 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a wonderful stay at the Fifty Sonesta hotel. This hotel is my number one choice when visiting New York. Fantastic service from the front desk team throughout , they are always super friendly and welcoming. The doorman, Sammy , Marco and Romeo are fantastic so polite and attentive to your needs.The rooms are spotless again the housekeeping staff are lovely. Super close walking distance to all the main attractions such as Fifth Avenue and Central Park plus great restaurants in the area. Will definitely be back.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Alexandra, thank you for considering The Fifty Sonesta Select New York as your number one choice. We're thrilled to hear about your wonderful experiences with our front desk team and our doormen, Sammy, Marco, and Romeo. We pride ourselves on maintaining immaculately clean rooms and having a friendly housekeeping team. Your praise for our fantastic location near iconic attractions and delightful eateries is gratifying. We're eager to welcome you back soon.

10/10 - 훌륭해요

Ivan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service in overall. Excellent location
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Ivan, thank you for sharing your positive experience at The Fifty Sonesta Select New York. We're delighted to hear you found our location and service excellent. Your positive feedback is truly appreciated, and we look forward to welcoming you again on your next visit to NYC. Safe travels until then.

8/10 - 좋아요

Seth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and room. Wished there was more control over the ac/heating system as it was hot but the thermostat was also set to heat by the property so we had to open windows. Balcony option was nice but a little bland. Overall though, great value and in a nice part of the city. Would stay again and recommend.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Seth, it's great to hear you valued your stay at The Fifty Sonesta Select New York. Your feedback about the temperature controls is noted, and we're glad you appreciated the balcony feature, though we'll aim to ensure it's as inviting as possible. We truly appreciate you recommending us and eagerly look forward to your next visit.

10/10 - 훌륭해요

Serina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the overall vibe and aesthetic of the property. The room was really nice and clean and the bed was comfortable. I also appreciate that they upgraded me for free.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Serina, it's wonderful to hear that you savored the ambience of The Fifty Sonesta Select New York, and found your room to be pristine and inviting. We're glad to know that our comfy beds and complimentary upgrade were highlights of your stay. Your kind words are much appreciated, and we hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Edy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thank you for sharing your feedback, Edy.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Claire, thank you for rating your stay at The Fifty Sonesta Select New York. We appreciate your feedback and are pleased you enjoyed your visit with us. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Maria

We will back
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Maria, it's wonderful to know that you enjoyed your stay at The Fifty Sonesta Select New York and plan to return. We're looking forward to welcoming you back when your travels bring you this way again. Safe travels!

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. I will be back.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Glenn, thank you for the wonderful review. It brings us great joy to hear that The Fifty Sonesta Select New York lived up to your expectations. We eagerly anticipate your return and promise to continue delivering outstanding service during your future stays with us.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Mary, thank you for choosing The Fifty Sonesta Select New York and leaving a rating. We hope your stay was enjoyable and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gaetano 님, Miami

PñHotel bien céntrico y muy buen servicio
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Gaetano, es maravilloso saber que apreciaste la conveniente ubicación y el excelente servicio de The Fifty Sonesta Select New York. Nos esforzamos por brindarles a nuestros huéspedes una experiencia memorable, por lo que es gratificante saber que lo logramos para usted. ¡Esperamos su próxima visita!

6/10 - 괜찮아요

George

가족 여행
별로예요: 직원 및 서비스
The hotel room is next to a busy street. Very noisy
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
George, we appreciate your feedback concerning the noise level you encountered. While our location offers convenience, it can sometimes contribute to the ambient sounds of the city. For future stays, we recommend you request a room facing away from the street, which typically provides a quieter experience. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Seta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved staying at The Fifty Sonesta. They have a lounge on the second floor that was awesome. We were there almost everyday. So much rrom to sit and play card games. The staff was also kind; I felt like royalty.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Seta, it warms our hearts to hear how much you enjoyed staying at The Fifty Sonesta Select New York. We're delighted to know that you appreciated our second floor lounge and found it a great place to relax and enjoy some card games. Our dedicated team members endeavor to provide a welcoming environment and we're thrilled that they made you feel like royalty. We can't wait to welcome you again for another outstanding experience.

2/10 - 너무 별로예요

Timara y

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over priced and raggedy. Carpet is dirty, stinks and not worth it. Definitely doesn’t look like the pictures
답변 제공: Customer Service 님, 2024년 4월 7일
Timara, it is disappointing to read that your experience did not meet your expectations. We strive to maintain high standards of cleanliness and comfort, and it is clear we fell short in this instance. We assure you the images represent our spaces accurately and regret any perceived discrepancy. We're continually working on improvements and hope for an opportunity to give you a better stay in the future.

8/10 - 좋아요

Ali 님, New Cairo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, hotel is practical and staff are friendly.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Ali, it's wonderful to hear you appreciated The Fifty Sonesta Select New York's prime location and found our hotel to be functional for your needs. We're also delighted that our team members were able to provide you with friendly service. Thank you for choosing us and for leaving this positive review. We hope to welcome you back soon!

6/10 - 괜찮아요

Diego

I didnt like the room I was given with no window and smaller than it should had been , was traveling with kids, I have stayed here before in much larger rooms
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Diego, it's disappointing to hear that your most recent stay didn't meet your expectations due to the room allocation. We understand how essential room size and features can be, especially when traveling with family. Your feedback will indeed help us to enhance our guest experience. We hope that you'll give us another opportunity to let you experience the same comfort you've previously had.

2/10 - 너무 별로예요

Amar

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff needs urgent training ,rude,lack compassion and has limited attention span.There was addional charge on check out, scheme alert.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Amar, we are sorry you had a less than satisfactory experience, especially concerning interactions with certain team members and the additional charge at check out. We will look into these concerns right away in order to improve for future guests. Thank you for your feedback.

6/10 - 괜찮아요

Aron

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location was great (walking distance to Times Square, Broadway). The staff was friendly and helpful. The room (suite) was large but very run-down. The pictures are NOT accurate. However, the room was clean and bed comfortable. We got charged for the pantry items even though they say they are included in the Resort Fee.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Aron, it's encouraging to hear you appreciated our desirable location and found our team members both accommodating and warm. We're pleased the room cleanliness and comfort met your expectations. Regarding your remarks on the room's condition and charges, we strive to depict our accommodations accurately and are looking into your commentary. Further, we ensure all amenity charges are clearly communicated. If discrepancies arise, we encourage guests to reach out to the front desk for clarification. Thank you for sharing your insights, we will use them to improve our future guests' experiences.

6/10 - 괜찮아요

Risa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Wasn't impressed.....bathroom and kitchen has been updated but the main living area and TV's can use some updating as well. Carpets in the hallways are dirty and could definitely be replaced.The photos on the website look a lot better than real life. Nice conference center, business center and work out facility....lobby can use some updating too.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Risa, it is valuable to receive your feedback. We appreciate your thoughts on improvements to the main living spaces, televisions, and overall cleanliness levels, having taken note for future enhancements. We are glad you found our conference and business center, along with the workout facility to our standard. Your comments regarding a possible rejuvenation of our lobby area have also been noted. We aspire to meet all our guest's expectations and your feedback will help us strive towards that goal.

8/10 - 좋아요

Eli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds. Pretty close to subway stop
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Eli, it's fantastic to hear you found the beds at The Fifty Sonesta Select New York to be very comfortable. We're equally thrilled you appreciated our close proximity to public transportation. We thank you for sharing your positive experience and look forward to your return visit.

8/10 - 좋아요

Kristen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here was beyond amazing! Romeo, one of the doormen, is such a kind hearted human! The hotel itself was very enjoyable. My only complaint would be the sirens all night long. Although, I later found out the president was only a block away, so that could be the reasoning. Would absolutely stay here again
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Kristen, we're thrilled to hear you had a wonderful experience at The Fifty Sonesta Select New York. We're especially glad to know Romeo made a positive impact on your stay. It's delightful that you found the hotel enjoyable. As for the noise, we understand how important a good night's sleep is and it can sometimes be challenging in the heart of a bustling city like ours. We're already looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Sanaya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great area we had a great time walking and I never walked as much as I did before but I loved it thank you for having us!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Sanaya, thank you for sharing your delightful experience. We're thrilled that The Fifty Sonesta Select New York's location contributed to the enjoyment of your stay, and that you had an incredible time exploring the surrounding area. We truly appreciate your kind words and are looking forward to welcoming you back for more memorable times!

8/10 - 좋아요

JORGE

가족 여행
좋아요: 편의 시설/서비스
Lejos de los atractivos más visitados
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
JORGE, en The Fifty Sonesta Select New York, nos complace saber que, en general, su experiencia fue positiva. Sin embargo, entendemos su punto sobre nuestra ubicación. Vale la pena mencionar que nuestra zona ofrece sus propios atractivos únicos y excelentes conexiones de transporte a los lugares turísticos más tradicionales. Esperamos que esto no haya perjudicado demasiado su estancia con nosotros. Agradecemos su reseña.

4/10 - 별로예요

Theresa

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I checked in at about 10:00 at night, so not a time I could have switched hotels. My room was on the second floor, with open staircase access to the ground floor (no security between floors), down a dark little corridor and with a window that is about a foot above my height (looking out on an air shaft). Also did not appreciate the surprise $44/night extra charge because I used Expedia!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Theresa, we take notice of your concerns regarding the location of your room and the extra charge associated with your booking. While our hotel does have various security measures in place for the safety of our guests, we're sorry if you felt uncomfortable. As for additional charges from external booking platforms, we encourage guests to book directly with us for the most transparent pricing. Please feel free to communicate your preference for room location during your future visits, so our team members can accommodate you better. We hope you'll give us another chance to exceed your expectations.

8/10 - 좋아요

Andy 님, La Verne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found it strange that the hotel didn't have any courtesy umbrellas on hand for guests and they were out of some essentials at the hotel market area.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Andy, it's pleasing to know your stay was largely favorable at The Fifty Sonesta Select New York. Your feedback regarding the availability of courtesy umbrellas and certain essentials at our market area has been noted. We're committed to improving our services based on guest feedback. We're looking forward to welcoming you back.

2/10 - 너무 별로예요

zeshma

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was rude and the hall way smelled liked weed never recommended
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
We appreciate the feedback, Zeshma.It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward.Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.

10/10 - 훌륭해요

Aristides

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Aristides, it's wonderful to hear about your perfect score for The Fifty Sonesta Select New York. It sounds like your stay was memorable, and we hope to welcome you back in the future. Safe travels until then!

8/10 - 좋아요

Harald

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Harald, The Fifty Sonesta Select New York truly appreciates your 4-star rating on Expedia. Your support means a lot to us and we hope to continue to provide the same level of satisfaction during your future stays. See you soon!

10/10 - 훌륭해요

erin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I took days to book a hotel given I had my children with me for their first time visiting New York. I needed something large, reasonably priced and conveniently located. This hotel did not disappoint. First and foremost the staff are amazing, beyond amazing! Everyone was so kind and so helpful. Our room was huge and just perfect for a family stay. The location was great and did I mention the staff were exceptional! Don’t hesitate to stay here!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Erin, it warms our hearts to know that The Fifty Sonesta Select New York could provide a memorable and pleasant experience for you and your family. We're thrilled that our team members lived up to their reputation of being beyond amazing, and that your spacious room was ideal for your family's needs. It's wonderful that our strategic location contributed positively to your stay. We appreciate your endorsement and it was our pleasure to host you. We can't wait to welcome your family for another visit in the future!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is clean, convenient and staff was great, especially the bellhops
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Stephanie, it's wonderful to hear that you found The Fifty Sonesta Select New York to be spotless and well-located. We're pleased that our team members, particularly our bellhops, left a lasting positive impression on you. We truly appreciate your excellent review and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Kat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Kat, it's wonderful to know that your stay at The Fifty Sonesta Select New York was exceptional. We wholeheartedly appreciate your top rating on Expedia and are eager to provide you with another memorable experience in the future. Thank you for choosing us.

2/10 - 너무 별로예요

Jean

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super bummed this time around after several stays. Plumbing issues - unapologetic staff, just didn’t feel like a valued guest and sadly may not return. Really want to like this place!
답변 제공: Customer Service 님, 2024년 3월 24일
Jean, we're sincerely troubled to hear about the discomfort you've experienced during your recent stay with us due to plumbing issues and a perceived lack of empathy. It is most disheartening when a loyal guest such as yourself feels less appreciated. We strive to make every guest feel welcomed - and measures will be taken to ensure our team members reflect this commitment in all situations. Your desire to hold our establishment in high regard is noted, and we genuinely hope you reconsider and give us an opportunity to provide a better experience in the future.

6/10 - 괜찮아요

Craig

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Craig, it seems your stay didn't fully meet your expectations. We value feedback, which is instrumental in improving our guest's experience. Please feel free to share any specific concerns you had. We strive to make every guest's stay memorable and your input would definitely help.

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Rick, thank you for choosing The Fifty Sonesta Select New York and rating your stay. We're pleased to see that you had a pleasant experience. We hope your travels bring you back our way soon.

8/10 - 좋아요

Olena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Olena, it's wonderful to know that you had a satisfactory stay at The Fifty Sonesta Select New York. We hope you'll return soon for even more memorable experiences.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room very spacious and the price is quite reasonable for a big apartment near Time Square.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Martin, thank you for sharing your lovely feedback about The Fifty Sonesta Select New York. We're thrilled to hear that you found our room to be generously sized and our pricing reasonable. We take pride in offering an excellent value for our guests in such a prime location close to Time Square. We hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Elpidia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great thanks
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Thank you for the 4/5 rating, Elpidia!We are excited to see that you had an enjoyable experience at The Fifty Sonesta Select New York. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 - 훌륭해요

maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the location to everything. The hotel was very nice.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Maria, thank you for your pleasant comments regarding your stay at The Fifty Sonesta Select New York. We're elated you benefitted from our prime location and found our property to your liking. We look forward to seeing you again on your next visit.

8/10 - 좋아요

Deyanira

연인과의 여행
좋아요: 편의 시설/서비스
Good location, great staff. My king bed confirmed was not assigned upon arrival. Overpriced.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Deyanira, thank you for highlighting the enjoyable location and outstanding team members at The Fifty Sonesta Select New York. We value your feedback regarding the reservation mix-up, and it's through insights like yours that we continue to improve. We're sorry to hear you found the pricing high; we continue to strive for the best balance of affordability and value for our guests. We hope you'll visit us again soon so we can make your next stay even more satisfying.