I think there should be a more clear picture of understanding the booking term "free". Booked a room for 4 pax, the hotel offered 2 free breakfast, and with my VIP silver access, I was offered another 2 free breakfast. But the hotel told me I had only 2 breakfast since I booked through 3rd party, so it is whatever they offered. This is where I don't understand what is the VIP member for. Not sure this is a misunderstanding from my end or their end. But in the end, they offered me when I tried explaining. Overall, had a very good stay.