Dear Yoon,We appreciate your valuable feedback and are grateful for your recognition of our prime location. While we understand your concerns about our older property and the absence of certain amenities, we'll take note of your feedback as we continue to make improvements. Your comments are valuable as we work towards enhancing our guests' experiences. We look forward to hosting you again and hope to provide an even better stay.Sincerely,New York Hilton Midtown Team

We are delighted to see we met your expectations! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

Dear Jun,Thank you for taking the time to leave a review. We're thrilled our excellent location served your travel needs well, and we appreciate you mentioning it to your fellow travelers. Your feedback regarding how your stay could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we hope to welcome you back again soon.Sincerely,New York Hilton Midtown Team

친애하는 정, 이 문제를 알려주셔서 감사합니다. New York Hilton Midtown은 고객 서비스에 자부심을 가지고 있습니다. 당신이 도착했을 때 미니 냉장고가 방에 배치되지 않은 것이 유감이지만, 가능한 한 빨리 우리 팀이 당신을 위해 처리한 것 같습니다. 다음 방문 시 다시 모시게 되어 영광입니다. 감사합니다, 뉴욕 힐튼 미드타운 팀

Thank you for choosing the New York Hilton Midtown! We are sorry to see we didn't quite hit the mark on your expectations. We will make sure to share your feedback with our teams as we strive to elevate our service execution for all our guests.

Dear Byounghee, It was wonderful having you as our guest recently. We're thrilled you enjoyed your experience at New York Hilton Midtown, and we appreciate you highlighting our great Executive Lounge. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,New York Hilton Midtown Team

Dear Chae,We always appreciate feedback from our guests, and we're glad your overall stay was pleasant. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. If you find yourself back in the area, please come see us again.Sincerely,New York Hilton Midtown Team

Thank you for making New York Hilton Midtown a part of your trip. We're glad our convenient location and friendly staff impressed you. However, we apologize for any concerns about noise, and we'll keep your comments in mind. If your adventures bring you back to the area, please come see us again. Sincerely, New York Hilton Midtown Team

Dear Jiyang, It's a delight knowing that you once again had a fantastic time with us! We look forward to sharing more memories with you in the future, so come and see us again!

We thank you for taking the time to leave us your feedback and apologize for any inconvenience surrounding the accommodations received. We'll be sure to discuss your comments internally so that we can find out how this happened and ensure that it doesn't occur again. Despite this, we do hope you'll give us another chance to impress you later down the road.

We are happy to hear we met your expectations! We will certainly share your feedback with our teams. We would like to share that we are slated for a renovation in December 2025. Thank you for your choosing the New York Hilton Midtown!!!

Dear Roger,Thank you for allowing New York Hilton Midtown to host your recent stay. We're sorry to hear you were disappointed regarding the amenities in your room, and we regret any inconvenience this may have caused. Your feedback is gratefully received and allows us to continually monitor our high standards of guest satisfaction and where we could improve our services. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Susan,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations in some aspects. We offer our sincere apologies for any delay you experienced at check-in and for any trouble you had connecting to our internet service. Your comments will be relayed to our team to ensure improvements are made promptly. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Azhaan,Thank you for your review. We apologize that you experienced slower-than-usual service. Your feedback regarding your stay will be taken into consideration as we strive to make improvements for the benefit of our great guests. Nevertheless, it was a pleasure hosting you, and we hope you'll consider giving us another opportunity to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are saddened to hear we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Beverly,Thank you for your review. It was a pleasure having you stay with us during your trip to NYC. We are delighted you enjoyed your overall experience; however, we apologize for any inconvenience caused by the locks being changed. We are confident this will not be an issue moving forward, and we hope to welcome you back for a seamless visit worthy of a perfect rating. Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations Tony! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Erica,From our prime location to our attentive team members, we're so happy to know that you enjoyed nearly everything about your time with us. We'll work to ensure that the issues you mentioned with the room key don't happen again in the future, as we're always looking to provide a seamless experience for each and every guest. Thank you, and we hope you'll join us again soon. Sincerely,New York Hilton Midtown Team

We are sorry to see we did not quite meet your expectations! We will certainly share your feedback with our teams as we try to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Saeed,Thank you for your feedback. We regret that your requests were not met and the room amenities did not meet your expectations. We understand the importance of these details in ensuring a comfortable stay. Your comments regarding the need for room renovations and furniture updates have also been noted and will help guide the improvement of our guest experience. We hope to have the opportunity to better serve you in the future and restore your faith in our hotel.Sincerely,New York Hilton Midtown Team

Dear Cassie,Thank you for bringing this to our attention. We are disappointed to hear about your experience with our front desk staff, as this does not reflect the high standards of hospitality we aim to uphold. We are addressing this feedback directly with our team to ensure a more professional service in the future. We hope to have the opportunity to regain your trust and provide a more positive experience.Sincerely,New York Hilton Midtown Team

Dear Amanda,We appreciate your feedback, and we apologize for any confusion during check-in. This is not a typical experience, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Sincerely,New York Hilton Midtown Team

We are saddened to see we didn't quite meet your expectations! We will certainly share your feedback with our teams as we strive to better service our future guests. Thank you for your choosing the New York Hilton Midtown!!!

Dear Kendra,Thank you for your review. We regret to learn of your disappointment with your experience. Rest assured, your concerns are our concerns; what you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be resolved swiftly. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Ana,It was an honor having you visit us, and we appreciate your feedback. Thank you for highlighting our ideal location; however, we are disappointed you experienced difficulties with our service. Rest assured, our team will review your concerns to ensure we deliver more efficient service in the future. Thank you for your review, and feel free to join us again at New York Hilton Midtown for another great time.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Renee,Thank you for choosing to stay with us and for providing your review. While we are pleased to hear that you found our accommodations and standard of service to meet your expectations, we regret that you experienced longer-than-anticipated wait times for your luggage storage. Rest assured, we will share your concerns with our front desk team, and we appreciate your patience. Please consider staying with us again for a stay that is sure to go above and beyond your expectations.Sincerely,New York Hilton Midtown Team

Dear Jaymie,Thank you for taking the time to provide your review. We are disappointed that you found areas of our property needing a refresh, and we will certainly pass along your concerns to the respective department to ensure necessary improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future and change your perceptions.Sincerely,New York Hilton Midtown Team

Dear Guy,Thank you for your recent stay with us. We're glad you enjoyed our nice clean rooms and hope that your overall stay was good. Please know your feedback is valued and aids our constant growth and improvement. We look forward to your next visit with us.Sincerely,New York Hilton Midtown Team

Dear Carmen,We're so happy to know that you had a great time with us overall and that our location was perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

Dear Elizabeth,We're so thrilled to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

Dear Erin,We are sorry to hear that you did not have a good experience with us. We understand your frustration and apologize for any inconvenience caused by the issue with your reservation, as well as any perceived rudeness. When booking via third-party sites, specific room requests are not guaranteed. That being said, your feedback regarding this matter is gratefully received and we will be sure to keep your comments in mind for the future, as guest satisfaction is our top priority. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline so that we can better assist you. Thank you, and we hope to hear from you soon. Sincerely,New York Hilton Midtown Team

Dear Sarah,With our prime location right in the heart of Manhattan, it was our pleasure to provide you with a convenient welcome to New York. While we're glad your stay was satisfactory overall, we apologize for any inconvenience you experienced. Your feedback is appreciated, and we will keep your suggestions for more room amenities in mind as we make improvements for our great guests. Should you return to the area, we hope for a chance to deliver the exceptional stay we know we're capable of providing you.Sincerely,New York Hilton Midtown Team

Dear Lara,Thank you for staying with us on your trip to NYC! We are delighted our fantastic location suited your needs well, and we appreciate you mentioning our delicious offerings and the service you received from our restaurant team and business center staff. That said, we regret falling short of providing memorable hospitality all around, and we'll be sure to share your comments with our team to ensure any necessary adjustments are made promptly. It was a pleasure having you as our guest, and we hope you return soon.Sincerely,New York Hilton Midtown Team

Dear Juliana,We always appreciate hearing from our guests. It's great to know that our convenient location, friendly staff, and affordable rates impressed you. Your constructive feedback regarding our furniture will be shared with our team as we continuously make improvements for our great guests. The next time you're in Manhattan, please come see us again at New York Hilton Midtown for another great stay!Sincerely,New York Hilton Midtown Team

Dear Effie,Thank you for staying with us on your trip to NYC! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Please accept our apologies for any disappointment with the service you received. We'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope you return in the future.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Zhen,We are truly disappointed to hear about the delay and inconvenience you experienced during check-in. We understand that the room readiness and service did not meet your expectations, especially considering the value you placed on your stay. Your feedback is incredibly important to us, as it helps us address these issues and ensure that they are not repeated in the future. We appreciate your recognition of our location and look forward to another opportunity to demonstrate our commitment to excellence and provide you with a stay that reflects the high standards we aspire to deliver.Sincerely,New York Hilton Midtown Team