스튜디오 스위트, 킹사이즈침대 1개 및 소파베드, 금연, 코너 | 저자극성 침구, 객실 내 금고, 책상, 암막 커튼

래디슨 호텔 JFK 에어포트 여행 후기

3.5 out of 5
래디슨 호텔 JFK 에어포트
135-30 140th Street, Jamaica, NY

이용 후기

6.8
평점 10 - 훌륭해요. 1237개 이용 후기 중 388개" "
평점 8 - 좋아요. 1237개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1237개 이용 후기 중 205개" "
평점 4 - 별로예요. 1237개 이용 후기 중 158개" "
평점 2 - 너무 별로예요. 1237개 이용 후기 중 217개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

DONGGI

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

YOUNG EUN

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

SEOKPIL

2022년 1월에 1박 숙박함
답변 제공: Liza- Front Office Manager 님, 2022년 2월 3일
Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4/10 - 별로예요

Sarika

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is undergoing renovation, so the dilapidated lobby and elevators were probably excusable. We had some rowdy neighbours, and thin walls. These neighbours also placed the garbage in clear plastic bags out in the hallways, which apparently is a usual practice at the hotel. On the first night of our stay the fire alarm went off at around 2 or 3 AM - the manager announced on the PA system that they were looking for the source of the fire, then announced that they located it and everything was fine. These things made us uncomfortable and we tried to ascertain through expedia the possibility of terminating our stay and seeking other accommodations. To no one’s surprise, the hotel management told the expedia team that they could not speak with them until after 11 AM (after check out time) and then when they finally spoke they told the expedia team that processing the request for refund would take 3 days (which was the length of the rest of our stay there) in addition, and most horrible of all was that they told the expedia team that the fire alarm was a test!! At 3AM!! - We ended up having to complete our stay there, and the fire alarm went off at 8AM again, in the same circumstances as before on the last day of our stay. I cannot recommend this hotel to anyone.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Bazarragchaa

2024년 3월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was pleasant
2024년 3월에 1박 숙박함

4/10 - 별로예요

Shenell

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Upon booking I was a little hesitant after arriving I was welcomed by 3 front desk staff Celesia Juan and crystal they were very professional and soo accommodating they made my check in fast and amazing however after staying here I noticed it was also a long term rental for Red Cross victims etc other the someone pulling the fire alarm at 3am every night the renovated rooms were nice and clean
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tiffany-Louisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kurt

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The room I got was neat and modern, some areas of the hotel are outdated while others are under renovation. Owing to the renovation, the lobby area was not very inviting. I was not aware of the renovations and I think persons should be made aware of this to manage expectations . Additionally the absence of luggage carts and or an option for luggage assistance is a total disadvantage for customers with multiple pieces of luggage. The staff are pleasant.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Craig

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Diana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff and under construction. No breakfast. Not even coffee!!!! Front desk staff were rude. Asked if the airport shuttle outside that was outside is the one I needed to get on and she said “well it doesn’t have our logo on it, so no” and got some eye rolls.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rachelle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There seem to be many people living in the hotel, and I believe they are refugees, but I am not sure. The fire alarm went off at midnight, and the hotel staff said it was a test! Then they said smoke was detected. The alarm went on for 45 min and it just felt unsafe overall.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Owen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay !
2024년 3월에 1박 숙박함

8/10 - 좋아요

TENEISHA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rates for the valet parking are way to high
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Leandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice stay to rest when you have a long layover on JFK.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Aliea 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was absolutely beautiful and comfortable.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tiara

가족 여행
The room itself was comfortable, spacious, modern, well appointed and suitably clean. The lobby is unattractive and there was no business center for guests because of construction.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its very quiet.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All staff courteous and friendly
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Saumya

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Teerayut

2024년 3월에 1박 숙박함

8/10 - 좋아요

Sigit

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
🙂
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Craig

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NO RESTAURANT. NO BAR. PATHETIC SHUTTLE SERVICE. THE FACT THAT THE RESTAURANT/BAR WERE UNDER CONSTRUCTION SHOULD HAVE BEEN NOTED ON THEIR WEB SIGHT..
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Samantha 님, Papillion

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
In the hotels defense we know it’s in the middle of a renovation so options were limited. The buffet was good and staff was very friendly. Our room looked nice and could tell it had been renovated, however it was a bit like putting lipstick on a pig. Our window was still broken to where it wouldn’t shut so we could feel all the outside air and could hear everything happening outside. The bed was comfortable, tv worked. If you’re staying for one night I guess it was ok. Maybe the renovation will make it better.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and immaculate
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Amrit

The property is undergoing renovation.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Carla

단체 여행
The hotel advertises a complimentary shuttle bus to the airport. We had to wait close to an hour for them to send a taxi because their shuttle bus was not running. We have a very early flight, so by the time we haven’t got to the hotel, we’re not here for very long . Then, did nothing to try to rectify the situation or take any accountability. Then gave us the key to the wrong room that had already been occupied by someone else. The customer service was so poor and nothing was done in our favor. Do not recommend at all.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Krista

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under construction so dining/bar experience was a bit odd but the waitress who had the entire room was wonderful. Kids and parents running up and down the hallways screaming late at night.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Corinna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Erol

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

LANSANA 님, MONTREAL

좋아요: 청결 상태
2024년 2월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very good. Ongoing renovations limited the food and beverage service
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Shanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience. Wish there were smoking rooms
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Maryann

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Crystal 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Simon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist gave incorrect information about the airport shuttle and then didn’t recognized it, being mean and shouting at us. The hotel didn’t offer luggage storage because of “remodeling” in it.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Gregory

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Naveen

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awful customer service, when room heating/cooling comes on it sounds as loud as the engine roaring in a sports car, empty bottle of shower gel in the room and tried calling front desk multiple times to get this changed but no answer. Left without receiving a copy of the bill. Poor overall, do not recommend and will not be back.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Nasri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
🌺
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Nuri

좋아요: 청결 상태
2024년 2월에 1박 숙박함

4/10 - 별로예요

Safa

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
While booking I was told that breakfast is included yet now they are denying. They also made us wait 30 mins for check in
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Daon

2024년 2월에 1박 숙박함

8/10 - 좋아요

Marty

연인과의 여행
별로예요: 편의 시설/서비스
Rooms are nice,hotel is under heavy construction
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Alan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was under construction and full of homeless people and migrants. Dining room was closed and a makeshift dining room was in a conference room
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Marshall

2024년 2월에 1박 숙박함

4/10 - 별로예요

Brenda

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I booked the website did NOT say this property was under construction - I would have NEVER stayed here - there is NO FURNITURE in the lobby - I had recently had surgery on my foot and was waiting for the shuttle and couldn't even get a CHAIR TO WAIT!!!! The front desk staff was snotty and not at all helpful - there are NO VENDING machines - a bottle of water was $6 and my sandwich was $16 - just ridiculous - they gave me one of their newly "renovated" rooms - cheap materials and not finished well - don't waste your money staying here.
2024년 2월에 1박 숙박함