숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

라마다 바이 윈덤 스태튼 아일랜드 여행 후기

2.5 out of 5
라마다 바이 윈덤 스태튼 아일랜드
535 N Gannon Ave, Staten Island, NY

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 265개" "
평점 8 - 좋아요. 1000개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 178개" "
평점 4 - 별로예요. 1000개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 122개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the room and the comfortable king size bed. The coffee maker in the room was great, so convenient. The mini refrigerator in the room was a definite asset which I used for cold drinks and snacks. The breakfast was delicious, offering a large variety of options, all of them tasty and fresh. The coffee was terrific. I enjoyed the cable tv service. My only suggestion is to provide more channels, including premium channels like HBO. It was a pleasant, enjoyable overnight stay, a mini vacation gift to myself to get away in privacy!

2/10 - 너무 별로예요

Latoya

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is not a legit Ramada location. It’s basically a dirty motel with a Ramada sign outside. Room: dirty carpet, holes in curtains, broken air conditioning, missing fridge, missing chair and general cleaning needs improving. Facility: false advertisement- property missing several fringe benefits including a gym and business center. Don’t waste your money here.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No luggage stand. No TV remote. Was told maintenance man would deliver, never did. Wi-fi not available, no reason provided. Turned on water in bath, couldn’t regulate temperature and could not shut water off. Asked to be relocated to another room as no idea when maintenance could repair faucet. After relocating to new room, TV remote did not work and no coffee machine in room.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to public transportation and restaurants
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Doug 님, North Royalton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
For my 3 day/2 night stay, the WIFI was down the complete time. The front desk kept saying it was an issue with the provider and can't having different excuses every time I asked when it would be back up. I needed WIFI to log in on my laptop and do work, and was unable to the whole stay. Very disappointing.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

GERARDO

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함

4/10 - 별로예요

LOUIS D

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Chhoeing

2023년 5월에 1박 숙박함

8/10 - 좋아요

Bryan

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Angela

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Lemar

2023년 4월에 1박 숙박함

8/10 - 좋아요

Rose 님, Canfield

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great check in and very accommodating. I was looking for a clean room for one night and it was clean. Some furniture was worn but okay. They were painting & making repairs which is good. Not a bad stay.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

William

2023년 4월에 1박 숙박함

8/10 - 좋아요

Arthur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seems like some peaceful here it's a nice place I give it a three and a half Stars
2023년 4월에 1박 숙박함

4/10 - 별로예요

Madeline

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is one of the worst hotels we have stayed in. We were here for a wedding and there were no other vacancies in other hotels in the area. The first room we were given didn’t have a refrigerator for my husbands medicine and was absolutely filthy. Unfortunately, the next room we were given was not as clean as it should have been and extremely small. I have seen closets bigger than the room! I was told the room had just been renovated, well that is hard to believe!!! Since other hotels didn’t have vaccines, we had no choice but to stay. I will be calling your corporate office to further inform them of other issues we encountered. I will also be calling my credit card officer to stop payment on the charge for the room.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Yves

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent but the t.v service can be better. There were also a lot of knocking noises. It might have been from the vents or AC unit.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smoking room was great
2023년 4월에 2박 숙박함

8/10 - 좋아요

Dariusz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good locations for visiting Staten Island and not only. The hotel has comfortable rooms with comfortable beds. Breakfast is also ok.
2023년 4월에 1박 숙박함

8/10 - 좋아요

kaloyan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient if you visit Manhattan through the Satten Island ferry (20 minutes drive). Plenty of parking space. Comfortable beds and pillows. A bit noisy due to the proximity of the main road, but bearable if you are tired enough of all day walking. Overall – nice little hotel, that served its purpose for our NY trip. Cheapest all-day parking near the ferry is the one of the Empire Outlets. $10 all day, but only if you book it online https://www.empireoutletsparking.com/?doing_wp_cron=1681592315.5157670974731445312500
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was good 👍 👍👍
2023년 4월에 5박 숙박함

6/10 - 괜찮아요

Yanique

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The place reeks of cigarette smoke from the moment you walk in the lobby. It is a pronounced smell that is noticeable even in the non smoking rooms. The staff handling breakfast (which is a small selection) would handle the food in unsanitary ways (ex. Touching the eggs and sausages with her hands after wiping the counter down). The room wasn’t properly cleaned before check in (there was a condom box left on the bedside table). The one good thing is that it was largely quiet and non-disruptive stay. The smell of cigarettes can be managed by placing a towel by your door and cracking the window to let fresh air in. PS: for black travelers, the manager may automatically assume you’re from Africa and won’t be shy about it.
2023년 4월에 4박 숙박함

8/10 - 좋아요

Milagros

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Management team needs training with customer service most definitely. Very rude and unprofessional.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Milagros

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The manager needs training with customer service and possibly anger management counseling. Super unprofessional with customers. Definitely not a good look for your hotel.
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

DANIEL

좋아요: 청결 상태
toilet paper too thin. I gave the property a B
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at all the major Staten Island hotels and this one is by far the best. It was clean and the staff and manager were exceptional. The Ramada is highly recommended.

2/10 - 너무 별로예요

Muhammad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Molded toilet seat
Looks can be deceiving. Very old and outdated. There’s mold in the rooms and restroom and the toilet seat was rotten out to the wood. This is disgusting.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Bob

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Marissa

2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Reed

2023년 3월에 1박 숙박함

4/10 - 별로예요

Juan

별로예요: 청결 상태
Mold all over bathroom
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
What a nightmare
We stayed in the room with a jucuzi and all night long there were people screaming and arguing in the hallway banging on door not allowing us to sleep
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Abner

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함

6/10 - 괜찮아요

Zohair 님, Swampscott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Decent room, staff solved a problem fairly quickly. Problem should not have occurred if the hotel keeps accurate description on Expedia
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Russell

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel with tiny apples
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled like smoke.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Mildred 님, East Elmhurst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rose

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was dirty. The hallways towards my room were dirty and had a bad smell. My room was unclean. Beds dirty with stains on sheets, rug dirty, unvaccum and with stains. The couch had dark stains on it. The bathroom was dirty and the toilet even unflushed.

10/10 - 훌륭해요

Shamieka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms need a microwave and refrigerator and tv needs more channels
2023년 3월에 1박 숙박함

8/10 - 좋아요

Tamika

Decent Stay
Decent hotel for a night's stay. It's very dated for the price. The t.v in my room was old and only had about 20 channels, three that were good. The shower was hot. I like the complimentary tub bomb, dove soap and hand sanitizer. Newer t.vs with basic cable would be a huge plus. Employees were nice and breakfast is a great touch( didnt eat) but good to have an option. Good hotel overall.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Courtney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice. Checkin and departure was simple and easy. The room was nice and cozy. I loved the bed…
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jillian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst smelling and dirtiest hotel I’ve ever stayed in. I’d rather sleep in my car.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Joel 님, Delray Beach

좋아요: 직원 및 서비스
Service was friendly. Hotel very clean. Needs renovating.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the rate they're charging, Id expect a better experience. The heating/cooling unit in the room didnt work. When maintenance came they said it was fine and to just give it 10 minutes to kick on. It never did and they just kept insisting that it worked fine. They didnt habe any extra blankets and we froze all night. The key card stopped working any time you left the room. We had to go to the front desk to reactivate it every time. The room smelled awful and there was hair all over the bathroom. Not a good experience.
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Zechariah

별로예요: 청결 상태, 객실의 편안함
2023년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
One of my worst nightmare hotel experiences...
No working phone, no working remote control for tv, no refrigerator which is supposed to be in the room with my reservation, noisy AC, filthy floor and toilet to start with... probably one of the worst hotel experiences ever...
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Dawn

좋아요: 청결 상태, 편의 시설/서비스
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Desperately in need of an upgrade. I didn’t know there were still hotels that allow smoking, and I’d forgotten how bad that makes the whole place smell. On the plus side, the staff working there were friendly and helpful.
2023년 2월에 1박 숙박함
답변 제공: Kamran 님, 2023년 2월 7일
Thank you for your review and we appreciate your business. Please stay with us again.

4/10 - 별로예요

Cate

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The check-in guy was exceptionally nice and the bathroom was spotless. Mainly, this place is pretty run down and has the feel of being a place where people rent it by the hour. The carpets are old and the place smells like very very strong air freshener. So if you are picky, I don't recommend it. I ultimately wasn't able to relaz because
2023년 2월에 1박 숙박함
답변 제공: Kamran 님, 2023년 2월 7일
Thank you for your review and we apologize for the issues you have faced. We will work on our shortcomings and will definitely have a great experience on your next stay with us.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Elevator
The room HVAC system was comfortably quiet. I also appreciated that there was a "hold bar" for getting out of the shower. This two floor hotel has no elevator. So we had to carry up our luggage and go up and down stairs. The toilet tissue is flimsy and broke apart in my fingers while being used. There is a good size mini- refrigerator The closet door handle is too hard to grip. It is too smooth. It is a poor knob design. Just a square smooth piece of metal.
2023년 1월에 1박 숙박함
답변 제공: Kamran 님, 2023년 2월 7일
Thank you Joseph, we definitely appreciate your business.