표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1101개 이용 후기 중 595개" "
10 - 훌륭해요
595
평점 8 - 좋아요. 1101개 이용 후기 중 289개" "
8 - 좋아요
289
평점 6 - 괜찮아요. 1101개 이용 후기 중 113개" "
6 - 괜찮아요
113
평점 4 - 별로예요. 1101개 이용 후기 중 52개" "
4 - 별로예요
52
평점 2 - 너무 별로예요. 1101개 이용 후기 중 52개" "
2 - 너무 별로예요
52
8.8/10
청결 상태
8.8/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.4/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
2022년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무너무 좋았어요 위치도 너무 좋았구 앞에 직원분도 친절했어요
실제 이용하신 고객
2022년 1월에 1박 숙박함
답변 제공: Elizabeth 님, 2022년 1월 22일
좋은 리뷰 감사합니다! 룸메이트 그레이스 호텔에서 즐거운 시간 보내셨다니 저희도 기쁩니다. 우리 호텔과 친절한 직원들이 지속적인 인상을 남겼다는 사실을 알게 되어 기쁩니다. 시간을 내어 의견을 공유해 주셔서 진심으로 감사드립니다. 다음에 오시면 다시 모실 수 있기를 기대합니다! 멋진 하루 되세요.
따뜻한 안부,
엘리자베스 마텔/부장
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2021년 11월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
great place
실제 이용하신 고객
2021년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2021년 12월 27일
Thanks for the high rating! We're happy you had such a lovely stay at Room Mate Grace Times Square! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
Warmest Regards,
Elizabeth Martell/Duty Manager
8/10 - 좋아요
Susan
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient for going to the theater
Susan
2024년 4월에 1박 숙박함
6/10 - 괜찮아요
MIHOKO 님, Harwinton
연인과의 여행
2024년 4월 19일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Nice & clean, comfortable bed but hotel didn't look like the pictures on the web. And when I checked in there was a extra charge by the hotel, expidea didn't mention about...
MIHOKO
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
Tara
단체 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very pleased. Will stay again and recommend to friends.
Tara
2024년 4월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 19일
We are pleased to know you had a great time with us thank you for your feedback and your time.
10/10 - 훌륭해요
PADEE 님, Johns Creek
연인과의 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No comment
PADEE
2024년 4월에 1박 숙박함
답변 제공: Loendys VALENZUELA//Front of the House Manager 님, 2024년 4월 18일
Dear Padee,First of all, I would like to thank you for your trust in 45 Times Square Hotel and for dedicating a minute to respond to our quality survey.The score that you have given us can only make us happy! This means that we will continue working to satisfy all the needs of our customers and offer an excellent service.We hope to see you soon at 45 Times Square Hotel
6/10 - 괜찮아요
Megan e
아이를 동반한 가족 여행
2024년 4월 17일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to time square but… one elevator that works with a big hotel line that. My door reader for the key card didn’t work 3 times so had to go back down. The phone In The hallway to call downstairs didn’t work. The front desk staff is rude to delivery people. The wall paper in the room is also coming off the walls everywhere. But you are very close to time square and they do have cool bunk bed rooms for kids.
Megan e
2024년 4월에 1박 숙박함
답변 제공: 45 Times Square Hotel Team 님, 2024년 4월 17일
Dear Megan,We appreciate your honest review! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
10/10 - 훌륭해요
Bile
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice service and location
Bile
2024년 4월에 2박 숙박함
답변 제공: 45 Times Square Hotel Team 님, 2024년 4월 17일
Dear Bile, First of all, I would like to thank you for your trust in 45 Times Square Hotel. It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Moises
출장 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every single person went beyond to take care of my needs, from the night crew to the morning and afternoon staff The Mexican door man was super nice and friendly. He advised on places to go and even reserved a limousine a la Trump
Well worth the extra money to get to la guardia
I can’t say enough will book for end of June
Moises
2024년 4월에 2박 숙박함
답변 제공: 45 Times Square Hotel Team 님, 2024년 4월 17일
Dear Moises,First of all, I would like to thank you for your trust in 45 Times Square Hotel. It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Jonathan
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
Jonathan
2024년 4월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 15일
Thank you deeply for your feedback and your time we are really greatfull for your feedback. we are glad we had a great experience.
10/10 - 훌륭해요
Michelle
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time at 45 Times Square but it will not be my last. The room was impeccable, beautifully decorated and very quiet. My only regret was not being able to stay longer. I highly recommend this hotel and look forward to returning again soon.
Michelle
2024년 4월에 3박 숙박함
답변 제공: Angela 님, 2024년 4월 15일
Thank you so much for your feedback and your time we appreciate you deeply. we are glad you enjoyed your time here with us at 45 times square.
10/10 - 훌륭해요
Victor
2024년 4월 15일
좋아요: 편의 시설/서비스
Staff was attentive and friendly with a quick check in and the room was neat and clean.
Victor
2024년 4월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 15일
Dear Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel, as well as your dedication for doing the quality survey.I'm glad you enjoyed your stay in New York. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you back soon in New York and be able to exceed your expectations.
10/10 - 훌륭해요
Michelle
단체 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was such a cute, convenient find within a half a block from times square. The twin bed room was perfect for a girls weekend. All the staff was amazing and helpful.
Michelle
2024년 4월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 15일
Dear Valued Guest,First, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
8/10 - 좋아요
Lloyd
2024년 4월 13일
좋아요: 편의 시설/서비스
Room nice and the view great
Lloyd
2024년 4월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 14일
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
8/10 - 좋아요
Nicole
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely stay here again!
Nicole
2024년 4월에 4박 숙박함
답변 제공: Front Desk Staff 님, 2024년 4월 13일
Dear Valued Guest, First of all, I would like to thank you for your trust in 45 Times Square Hotel. It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Cindy
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cindy
2024년 4월에 4박 숙박함
답변 제공: Angela 님, 2024년 4월 12일
thank you for your feed back it is always a warm feeling to know we have met a guest expectation thank you deeply and hope to see you soon at 45 times square hotel.
10/10 - 훌륭해요
Lisa
연인과의 여행
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff here are amazing! Helpful and friendly and always with a smile. We asked for some water and towels to be brought to our room and it arrived within 3 minutes!!
Lisa
2024년 4월에 2박 숙박함
답변 제공: Angela 님, 2024년 4월 8일
Wonderful!!! Thank you so much for your feedback we really appreciate your time we will relate the message to the staff and notify them about your wonderful review.
8/10 - 좋아요
OLGA
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OLGA
2024년 3월에 3박 숙박함
답변 제공: Angela 님, 2024년 4월 9일
Thank you for your time and feedback we appreciate you dearly
10/10 - 훌륭해요
Angel
2024년 4월 6일
Angel
2024년 2월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 7일
We are extemely grateful for your feedback. it is a pleasure to know you enjoyed your stay.
10/10 - 훌륭해요
Desiree
연인과의 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was AMAZING!
Desiree
2024년 4월에 3박 숙박함
답변 제공: Angela 님, 2024년 4월 6일
thank you so much for your visit and feedback we appreciate you dearly.please come back to see us again.
4/10 - 별로예요
Jason
2024년 4월 3일
별로예요: 숙박 시설 상태 및 시설
Fire alarm went off at 1:45 AM and they could not get it to stop for 30 - 45 minutes.
Jason
2024년 3월에 2박 숙박함
답변 제공: Front Desk Staff 님, 2024년 4월 3일
Dear Jason,We apologize for the inconvenience. We're addressing the issue and hope you'll give us another chance. We work hard every day to offer the best service, to make each experience unique. Therefore, we have taken note to immediately resolve those incidents. We hope to see you back soon in New York and be able to exceed your expectations.
10/10 - 훌륭해요
Tiffani
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here alone. A southern woman who just picked this place randomly online. It was AMAZING! The entire staff was friendly and quite humorous. I adored every one of them. I would stay here again and again.
Tiffani
2024년 3월에 6박 숙박함
답변 제공: Wascar S 님, 2024년 4월 3일
Dear Valued Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Philipp
2024년 4월 3일
Philipp
2024년 3월에 2박 숙박함
답변 제공: Front Desk Staff 님, 2024년 4월 4일
Dear Valued Guest,Wow, a perfect 10 out of 10! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
6/10 - 괜찮아요
Paras
2024년 4월 2일
좋아요: 청결 상태
Only one elevator was working. Stayed for 2 nights, no housekeeping after 1st night.
Paras
2024년 3월에 2박 숙박함
답변 제공: Angela 님, 2024년 4월 2일
Dear Guest, we are sorry we did not meet your expectations unfortunately 1 elevator has been stopped and is in the works of repair. please come see us again let us make it up to you. call us directly for future reservations.
4/10 - 별로예요
LAMPRINI
2024년 4월 2일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
LAMPRINI
2024년 4월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 3일
Dear Lamprini,Thank you for taking the time to rate your stay with us. We appreciate your feedback, even if you didn't leave a comment. Your score of 2 out of 5 suggests that there was room for improvement. We would love to learn more about your experience and make things right. Please feel free to share your thoughts, and we'll use them to enhance our services. We hope to welcome you back soon and exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Miriam Castro 님, Wilmington
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Miriam Castro
2024년 3월에 2박 숙박함
답변 제공: Angela 님, 2024년 4월 2일
Thank you so much for your feedback we appreciate this dearly
10/10 - 훌륭해요
Cicy 님, Naugatuck
2024년 4월 1일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, affordable price!
Cicy
2024년 3월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 1일
Thank you for your feedback we are delighted we have met your expectations, hope to see you soon at 45 times square.
10/10 - 훌륭해요
Dion
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location! Literally walk half a block and you're in all the action of Times Square! Staff was friendly and welcoming! I would definitely stay here again!
Dion
2024년 3월에 2박 숙박함
답변 제공: 45 Times Square Hotel Team 님, 2024년 4월 1일
Dear Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Keith
출장 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property if you are looking for clean, safe, and comfortable. Rooms are pretty simple but nice. No desk to work if you need one. If you are coming to see the city its perfect.
Keith
2024년 3월에 3박 숙박함
답변 제공: 45 Front Desk 님, 2024년 3월 31일
Dear guest, we are delighted to know you enjoyed your stay. thank you for taking the time giving us your feedback
10/10 - 훌륭해요
Kimberly
아이를 동반한 가족 여행
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were friendly and accomodating.
Kimberly
2024년 3월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 30일
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Jorge
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clerk who check me in was professional and courteous. I would tip him if he would have been there when I checked out. I enjoyed my room and stay.
Jorge
답변 제공: Kim 님, 2024년 3월 30일
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Erick
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Erick
2024년 3월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 30일
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 5 out of 5 is a testament to our team's hard work and dedication. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
10/10 - 훌륭해요
Asif
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to everything. cool looking rooms. easy in and out
Asif
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 28일
Dear Valued Guest,Wow, a perfect 10 out of 10! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Josue 님, Bradenton
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frankie was amazing even if he isnt a mets fan!
Josue
2024년 3월에 4박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 26일
Dear Valued Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
6/10 - 괜찮아요
YoungHee 님, Long Island City
2024년 3월 25일
좋아요: 직원 및 서비스
Overall it was a good stay for a good location.
Room was clean but small. The hallway didn’t feel welcoming. It was dark and narrow.
YoungHee
2024년 3월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 25일
Dear YoungHee,We appreciate your honest review! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
6/10 - 괜찮아요
Ismiel
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스
Excellent location
Mattress needs to be replaced very uncomfortable and noisy. No door at the shower water was running all over the bathroom. staff was super nice friendly and attentive
Ismiel
2024년 3월에 3박 숙박함
답변 제공: Kim 님, 2024년 3월 25일
Dear Ismiel,We appreciate your honest review! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
10/10 - 훌륭해요
deborah
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent and very helpful when the airline lost our luggage
deborah
2024년 2월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 25일
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Wanda
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
Wanda
2024년 3월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 25일
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Roberto
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roberto
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Dear Valued Guest,We're so glad you loved our location! We work hard to make sure it's convenient for our guests. See you next time! 45 Times Square Hotel!
8/10 - 좋아요
Michelea
2024년 3월 22일
Michelea
2024년 3월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 11일
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
4/10 - 별로예요
Stuart
출장 여행
2024년 3월 22일
좋아요: 청결 상태
Stuart
2024년 3월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 22일
Dear Stuart,Thank you for taking the time to rate your stay with us. We appreciate your feedback, even if you didn't leave a comment. Your score of 2 out of 5 suggests that there was room for improvement. We would love to learn more about your experience and make things right. Please feel free to share your thoughts, and we'll use them to enhance our services. We hope to welcome you back soon and exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Quintin
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
Quintin
2024년 3월에 2박 숙박함
답변 제공: 45 Times Square Team 님, 2024년 3월 20일
Dear Valued Guest,Wow, a perfect 10 out of 10! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Chitmanee
단체 여행, 연인과의 여행
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
Chitmanee
2024년 2월에 2박 숙박함
답변 제공: 45 Times Square Team 님, 2024년 3월 20일
Dear Valued Guest,Thanks for your kind words! We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
6/10 - 괜찮아요
joanne
2024년 3월 19일
좋아요: 직원 및 서비스
joanne
2024년 2월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 19일
Dear Joanne,Thank you for taking the time to rate your stay with us. We appreciate your feedback, even if you didn't leave a comment. Your score of 3 out of 5 suggests that there was room for improvement. We would love to learn more about your experience and make things right. Please feel free to share your thoughts, and we'll use them to enhance our services. We hope to welcome you back soon and exceed your expectations! 45 Times Square Hotel!
6/10 - 괜찮아요
Stephen
연인과의 여행
2024년 3월 17일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Minimal hotel facilities and surprise extra fees are the norm for this property. Bathrooms have no doors, there is minimal lighting and furniture in the room, and no other facilities like bar or restaurant etc. Just a room and a bed.
Stephen
2024년 3월에 2박 숙박함
답변 제공: Angela 님, 2024년 3월 17일
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your visit/experience with us fell short of expectations.
8/10 - 좋아요
Ronald
가족 여행
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are smaller which is to be expected. They charge a resort fee which to me is kinda stupid just incluse that in the price so people know how much it is total right away. The bed was decent not the worst not the best. The bathroom was probably my favorite part. The shower was nice and big but the water was touchy lol hot then cold cold then hot. Elevator was a wait here and there but nothing to get worked up over. Vending machines were out of order that kinda sucked. The noise level outside was loud but its down town new york thsts to be expected as well. Over all nice hotel for the money. I would stay here again.
Ronald
2024년 3월에 3박 숙박함
답변 제공: 45 Front Desk 님, 2024년 3월 16일
Thank you for your time we appreciate your feedback, we will go ahead and take in your concerns and make sure we will improve in giving a better guest experience the next time around.thank you
10/10 - 훌륭해요
Geraldine
연인과의 여행
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
Geraldine
2024년 2월에 1박 숙박함
답변 제공: Angela 님, 2024년 3월 16일
Dear Guest, First of all, I would like to thank you for your trust in 45 Times Square Hotel, as well as your dedication for doing the quality survey. I'm glad you enjoyed your stay in New York. We hope to see you back soon in New York and be able to exceed your expectations.
8/10 - 좋아요
Unapologetic
2024년 3월 12일
좋아요: 청결 상태
The decor is stunning! The location is amazing. staff are very friendly
Unapologetic
2024년 3월에 1박 숙박함
답변 제공: 45 Times Square Team 님, 2024년 3월 13일
Dear Valued Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
10/10 - 훌륭해요
Lucas
2024년 3월 12일
Lucas
2024년 3월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 1일
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
10/10 - 훌륭해요
Virginia
2024년 3월 11일
Virginia
2024년 3월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 31일
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!