We appreciate the feedback. While it seems your stay was satisfactory, we're disappointed that it was anything less than perfect. We always want to go above and beyond for our guests, and apologize we fell short with you. We look forward to sharing a more positive experience with you soon.

Dear Stanley, We appreciate you making yourself at home with us here at The Benjamin. We are sorry if our facilities fee and its inclusions came as a surprise to you, and we thank you for letting us know so that we may ensure our future visitors are well informed of this upon their arrival. We would love another opportunity to welcome you and further impress you. Sincerely, The Benjamin

Richard, it's regrettable to hear that the lack of dining options didn't meet your expectations. We understand every guest has unique needs, and the complete satisfaction of our guests is essential to us. There are many local eateries, and we'll ensure our team members provide all necessary information for future visits. We hope you'll consider us again in the future to better serve your needs.

Laura, it's wonderful to hear that despite the ongoing renovations at The Benjamin Royal Sonesta New York, you still had an enjoyable stay. Your understanding during this time is greatly appreciated. We eagerly await your next visit to show you our revamped lobby.

Tommy, thank you! It's great to see that your stay at The Benjamin Royal Sonesta New York left a positive impression. We hope to welcome you back soon for another enjoyable experience.

Amanda, it's delightful to hear that you enjoyed your stay at The Benjamin Royal Sonesta New York. We take pride in offering our guests spacious suites equipped with convenient amenities such as a kitchenette, especially for those traveling with children. It is wonderful to know that you would stay with us again. Until then, safe travels.

Mohammad, thank you for the wonderful review. We're thrilled to hear that you enjoyed the exemplary service from our team members at The Benjamin Royal Sonesta New York and our central locale. We can't wait to welcome you back on your next trip to the city. Wishing you safe travels until then.

Danielle, thank you for choosing The Benjamin Royal Sonesta New York. We're thrilled to hear you appreciated our prime location and spacious rooms. It's a joy to know your stay was enjoyable, and we eagerly anticipate welcoming you back in the near future.

Thank you for the fantastic rating, Matthew!It's outstanding you had such a wonderful experience at The Benjamin Royal Sonesta New York. We care about the satisfaction of our guests. We can't wait to see you again soon!

Saul, we appreciate you choosing The Benjamin Royal Sonesta New York and taking the time to rate your stay. We're delighted you had a positive experience and we hope to make your next visit a full five-star experience.

Barbara, it's wonderful to know that your stay at The Benjamin Royal Sonesta New York met your expectations. We continually strive to provide the best experiences for our guests, and it's heartening that we made a positive impression. We look forward to the possibility of welcoming you back in the future. Thank you for your feedback.

Mary, we're thrilled to hear you had a stellar experience at The Benjamin Royal Sonesta New York. We greatly appreciate your positive feedback and are excited to welcome you back for another memorable stay in the future. Thank you for choosing us.

Mary,It's wonderful to hear that you enjoyed your stay at The Benjamin Royal Sonesta New York. Your comfort is a priority to us, so it's fantastic to know you found the room fitments, including frequently desired amenities such as a refrigerator and microwave, to your liking! We appreciate your understanding about the lobby maintenance as we continuously strive to enhance guest experiences. It's encouraging to hear that our team members were able to provide you with an enjoyable experience during your visit. We also appreciate your recommendation. Looking forward to welcoming you back in the future!

Rachel, it's delightful to know you enjoyed your stay at The Benjamin Royal Sonesta New York. Our team members' dedication to service, our central location, as well as the convenience of our room amenities, such as the well-equipped kitchenette and comfortable space, are among the features we take pride in. We appreciate your positive feedback, and we look forward to making your next stay even more enjoyable.

Barry, it's great to hear you had a fantastic experience with us at The Benjamin Royal Sonesta New York. We appreciate your high rating and would be delighted to welcome you back in the near future. Thank you for choosing us!

Todd, thank you for sharing your positive experience at The Benjamin Royal Sonesta New York. We're thrilled our advantageous location made it easy for you to explore New York City, and that our team members were ready to assist promptly, effectively taking care of your additional sheet and pillow request. Caring for our guests with hospitality and efficient service is indeed a priority for us. We're glad that having an in-room refrigerator, sink, and microwave added convenience to your stay. We're also delighted you mentioned our signature king-sized bed making a difference in your New York visit. It's wonderful to know you would not only suggest our hotel but also choose to return. We look forward to providing another impressive experience upon your next visit.

Jeffrey, it's wonderful to hear that you had a great stay at The Benjamin Royal Sonesta New York. We're thrilled to know that our knowledgeable team members contributed to your experience and that you appreciated the roominess and cleanliness of your accommodation. Your feedback bolsters our commitment to strive for excellent hospitality, and we can't wait to welcome you back in the future.

Aryat, we appreciate your positive feedback. It's truly heartening to know you found The Benjamin Royal Sonesta New York to be not just nice but also immaculate. We hope your next stay with us is just around the corner.

Katerie, we're truly delighted to hear how much you appreciate The Benjamin Royal Sonesta New York and that you've chosen us for your stay on multiple occasions. We're happy to celebrate the top-rated service provided by our team members. We understand your comment about the water temperature and want to assure you that this was a temporary situation due to renovations. We will do all we can to minimize such inconveniences in the future. We're looking forward to your next visit.

Voula, it's wonderful to see your four-star rating of The Benjamin Royal Sonesta New York. We're pleased to know that your experience was good and we hope to welcome you back in the future. We aim to continually exceed guests' expectations and would certainly appreciate any further feedback from your stay. Safe travels!

Arindam, thank you for sharing the details of your stay at The Benjamin Royal Sonesta New York. We're delighted to hear your overall experience was positive, particularly appreciating the spacious suite with a functional kitchenette. As we're currently refreshing our look, we appreciate your patience during this time of transformation.We acknowledge your observations regarding certain design features in the room and the gym, and we will take them into consideration for future improvements. Additionally, your feedback about the experience with our front-desk team members has been noted. We strive to provide a welcoming and professional atmosphere at all times, so your comments are valuable to us.Our resort fee covers a variety of amenities, and we regret if this wasn't clear or didn't meet your expectations. We hope your future visits will provide a more complete value.It's terrific that you found The Benjamin suitable for those in need of ample room and a central location. We aspire to create a comfortable setting for our guests and value your observations on areas of improvement. Looking forward to welcoming you back for another largely positive stay.

Thanks for the 4/5 rating, Jonathan!We're happy you had such a lovely stay at The Benjamin Royal Sonesta New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Cecelia, we're absolutely thrilled to hear that you appreciated The Benjamin Royal Sonesta New York's convenient location. It's great that our ongoing renovations didn't overshadow the pristine cleanliness and the delightful service provided by our team members. Our goal is to further enhance the luxury you remember from past visits. Thank you for sharing your feedback and we look forward to your next stay.

Suzanne, thank you for choosing to stay at The Benjamin Royal Sonesta New York and for taking the time to rate us on Expedia. We're pleased that you had a satisfying experience. Your feedback is greatly appreciated and we hope to have the pleasure of your company in the near future.

Amel, thank you for sharing your positive experience at The Benjamin Royal Sonesta New York. It's great to know that you appreciated our prime location, cleanliness, and accommodating team members. Your commendation means a lot to us, and we look forward to welcoming you back in the future.

Maria, it's regrettable to learn about your experience regarding the sofa bed. Comfort is vital, and we apologize that this aspect of your stay was not up to standard. We've taken note of your comments, and we aim to improve this particular aspect of our service. We hope we have the opportunity to host you again under more restful circumstances.

Mehdi, it's great to see your perfect rating. We're thrilled that you enjoyed your stay at The Benjamin Royal Sonesta New York and we hope to be your choice hotel when you visit New York again. We appreciate your feedback and thank you for sharing it with us.

Amy, it's wonderful to hear that, despite the ongoing renovations, The Benjamin Royal Sonesta New York's ability to create a pleasant environment for our guests remained unaffected. We're pleased that our temporary entrance met your expectations and didn't diminish your experience. The acknowledgment of our team members as being very friendly is truly appreciated. We look forward to welcoming you back once the renovations are entirely complete!

Thomas, thank you for your rating on Expedia. It's fantastic to know that The Benjamin Royal Sonesta New York was able to meet your expectations during your stay. We aim to provide top-notch service to our guests and your recognition goes a long way. We hope to have the pleasure of welcoming you back in the future.

Fernanda, obrigado pelo seu feedback sucinto! Estamos entusiasmados por você ter tido uma excelente experiência no The Benjamin Royal Sonesta New York. Esperamos oferecer-lhe outra estadia fantástica quando você retornar.

Jane, we're thrilled to hear that you were pleased with your upgrade at The Benjamin Royal Sonesta New York and enjoyed our serene and sparkling clean rooms. It's also fantastic to know that the bathtub added an additional level of luxury to your stay. We eagerly await your return visit!

Karen, we're thrilled to hear that you found The Benjamin Royal Sonesta New York to be a fantastic option for your stay, with its advantageous location. We can't wait for your return visit!

Margarita, it's wonderful to hear you had a five-star experience at The Benjamin Royal Sonesta New York. We're grateful for the chance to serve you and thrilled that we exceeded your expectations. Your highest rating is greatly appreciated. Looking forward to welcoming you back for another seamless stay in the future!

Kevin, it's fantastic to hear you appreciated the spacious room, functional kitchenette, and comfortable bedding at The Benjamin Royal Sonesta New York. We strive to make every guest's stay as comfortable as possible. We look forward to welcoming you back in the future.

Guilda, it's a delight to hear your feedback! We're thrilled that you found the room at The Benjamin Royal Sonesta New York to be generous in size, with a comfortable mattress, powerful shower, and convenient location. Your commendation of our front desk colleagues and fellow team members is very much appreciated too. We're also glad the elevators enhanced your stay. Thank you for taking the time to leave this review - we look forward to welcoming you back in the future.

Michael, we regret to hear that our team member's disposition and the check-in process fell short of expectations. Courtesy and efficiency are approaches we continually advocate for in our team. We will review this matter to ensure a more satisfying experience for our future guests. Thank you for sharing your feedback.

Inga, it's great to hear that you found our team at the front desk to be wonderful and your room at The Benjamin Royal Sonesta New York impeccably clean. We understand your sentiments regarding the construction and the absence of a bar. Rest assured, these points are being worked on to enhance our guest's experience. We hope to welcome you back soon!

Christa, thank you for your kind words. It's wonderful to hear that you enjoyed your stay at The Benjamin Royal Sonesta New York. We're especially pleased to know you appreciated our prime location and felt secure throughout your visit. Our door attendant will also be glad to have made a positive impact on your stay. We truly hope to welcome you back in the future.

Elnaz, thank you for choosing The Benjamin Royal Sonesta New York and taking the time to share your rating. We appreciate it and hope that your next stay with us will be even more satisfying. Your satisfaction is our highest priority.

Matthew, it's regrettable to hear that your stay wasn't fully satisfying. Your mention of the variance in service between our doormen and front desk is noted. It’s critical for us to provide an equally supportive and friendly experience across all areas of guest interaction. We're always striving to improve, so your feedback is greatly appreciated. Allow us an opportunity to serve you with the hospitality that we are known for, during your next stay in the area.

We appreciate the feedback, Maxx.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Thomas, we're thrilled that you enjoyed your stay at The Benjamin Royal Sonesta New York, resting in the very heart of Midtown Manhattan. It's fantastic to hear how the strategic location eased your exploration of nearby attractions such as Central Park and Times Square. We're also pleased to know that our team members left a positive impression on you with their friendliness and assistance. We look forward to hosting you once again in the future.

Lawrence, thank you for choosing to stay at The Benjamin Royal Sonesta New York and for taking the time to rate your visit. We trust your overall experience was pleasing and hope to welcome you back in the near future.

Bob, we appreciate your feedback. It's great to hear our team members were excellent during your stay. Meanwhile, our aim is to continuously improve and enhance our guests' experiences, so renovations are an essential part of that process. We trust on your next visit, you'll enjoy the changes we've made.

Gerardo, estamos encantados de saber que apreciaste la excelente ubicación de The Benjamin Royal Sonesta New York y que los miembros de nuestro equipo fueron amables y acogedores. También entendemos que hubo una inquietud con uno de nuestros colegas en la recepción y nos tomamos estos asuntos en serio. Tenga la seguridad de que esto se abordará adecuadamente. Estamos sinceramente agradecidos por sus comentarios.

Khalela, thank you for your outstanding rating of The Benjamin Royal Sonesta New York. It's delightful to know your stay with us met your expectations. We eagerly await your return for another memorable experience.

Thanks for the perfect rating, Ivan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Benjamin Royal Sonesta New York.Have a wonderful day!

Thank you for the 4-star rating, Brad!It's great your time at The Benjamin Royal Sonesta New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

Joel, we are extremely troubled to learn about your encounter. It is deeply unfortunate to hear that you found some cleanliness issues in your suite, as it is one of our top priorities to ensure a thoroughly clean environment for all our guests. It is also regrettable that you felt your concerns were not handled appropriately. We take such feedback seriously and would like to assure you that it will be taken into account to improve our communication and guest satisfaction efforts. Despite your recent experience, we do hope you would consider giving us another chance to demonstrate the high standards we constantly aspire to.

Mariana, it seems like your stay was not up to expectations. It would be appreciated if you could share specifics so as to improve. We hope for another opportunity to enhance your experience.