Our check-in process was extremely good and handled by an extremely friendly and welcoming front desk clerk. Our rooms were great. The only complaint I had was about the staff member working in the dining room for breakfast on Saturday, July 22 - members of a family came down and were obviously getting breakfast for other family members back in their room. The gentleman overseeing the breakfast yelled at them from across the room, "There is a LIMIT on how much you can take!" It was rude and disrespectful of the family and added a feeling of discomfort which should have been a nice breakfast. Otherwise, the stay was fine.