실내 수영장

레드 루프 인 & 스위트 뉴 윈저 여행 후기

2 out of 5
레드 루프 인 & 스위트 뉴 윈저
915 Union Ave, New Windsor, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 444개" "
평점 8 - 좋아요. 1005개 이용 후기 중 370개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 102개" "
평점 4 - 별로예요. 1005개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 37개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Hyein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: df 님, 2022년 2월 14일
Hi, thanks for your business and taking the time to fill out the survey, We are so happy you enjoyed your stay. Hope to see you soon

10/10 - 훌륭해요

Byung jin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
전반적으로 무난함. 보스턴에서 멀지 않으므로 차가 있다면 가성비는 좋음. 체크인 아웃 할때 말고는 직원들 마주칠일이 없었음.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

sherry

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 20일
Hello Sherry,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Deborah H.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Halfway stop on way to northern New York state. Very nice and convenient to highways. Nice dinner next-door.
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice, convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for one night , not an extended stay
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Justin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We are happy that the room was great for one night. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Seven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 14일
Hello Seven, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

jessica

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised by this property. The connotation of Red Roof Inn was quickly refuted upon arrival. This location blew my low expectations away and the front desk employees were above and beyond! Big ups to Trevor!
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 9일
Dear Jessica,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. It is great to read that you were pleased with the property, the front desk staff that went above and beyond and that you were grateful for the service Trevor provides. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Andrei

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Casual hotel
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 6일
Dear Andrei,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in a 3/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Heather,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

8/10 - 좋아요

Lise

Lit confo Manquait une Cafetière Sinon pour une nuit c’était correct! Plancher flottant et tapis ben correct
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 13일
Chère Lise,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Nous sommes désolés qu'il manque une cafetière dans la chambre, cependant, nous sommes heureux de savoir que vous avez trouvé le lit confortable. Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions nous occuper du problème et garantir votre satisfaction. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous serions ravis d'avoir une autre chance de vous offrir une meilleure expérience la prochaine fois que vous serez en ville.Sincerely,Red Roof Management

6/10 - 괜찮아요

Diane

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Reviews and photos made it sound nicer than it is. The front grounds were full of dog poop! Pick up your dogs business people!! Maybe put up a sign? Provide bags? You are a dog friendly chain which we appreciate, having two. And it is poorly lit. I stepped in all kinds of it taking my dogs out. Yuk!!
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 5일
Thank you for taking a moment to leave a review, Robert. The staff and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT appreciate your 3/5 score. It's good to hear you were pleased with our pet-friendly policy. However, you indicated that the cleanliness of the front grounds, the lighting, and the other issue mentioned hindered your experience. As per our pet policy, we advise all guest to clean up after their pets, however, it seems as if it’s not being honored.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 - 훌륭해요

chen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 5일
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Chen, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your good experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Chen, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Debbie 님, Cookeville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very polite and helpful
2024년 1월에 1박 숙박함
답변 제공: Kerry-lee RediResponse Specialist 님, 2024년 1월 16일
Dear Debbie,The team and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT was overjoyed to learn that your perfect scoring was prompted by our staff who was polite and helpful. At Red Roof we strive to uphold standards of the highest quality so as to continuously provide valuable experiences for all our guests.We are very appreciative of your participation and soring. We hope to house you again.Sincerely,Red Roof Management

8/10 - 좋아요

JOSE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to airport
2023년 12월에 5박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Dear Jose, Everyone here at the Red Roof Inn & Suites Newburgh – Stewart Airport was proud to see your 4/5 score. I am happy that our close proximity to the airport pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Lucyna

2023년 12월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 19일
Hello Lucyna,I sincerely apologize that your stay at our Red Roof Inn & Suites Newburgh – Stewart Airport didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Ricardo

2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Hello Ricardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 - 좋아요

Benoit 님, Lévis

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 23일
Thank you, Benoit, for being our guest at the Red Roof Inn & Suites Newburgh – Stewart Airport. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Keith 님, Wallkill

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stay here when traveling for work. The staff at the desk is great. Over the last couple visits, the rooms are not as clean as they usually are. I stayed there earlier in the week and light switches on the wall were disgusting. There are a lot of construction workers staying here. They know this. A little more attention to cleaning would be appreciated. I'll be back in a few months.
2023년 12월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 22일
Thank you, Keith, for writing to us about your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We are pleased to hear that our front desk staff was great. However, you highlighted that the room wasn't thoroughly cleaned. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thanks again for sharing your experience with us as we will continue to strive for excellence here at Red Roof. We genuinely value your loyalty, and look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 14일
Hello Hector, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for taking a moment to rate your experience, David. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for your positive rating at Red Roof Inn & Suites Newburgh – Stewart Airport, Kathleen. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Sarahi

2023년 12월에 1박 숙박함

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스
It's nicely positioned up the hillside. Would have liked a coffee maker in the room.
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 5일
Dear Donald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am happy to read your comments about our hotel was nicely positioned up the hillside. However, you indicated that the missing coffee maker in your room hindered your experience. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence.Thank you again for sharing your experience with us, Donald. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely,Red Roof Management

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very sweet and kind.
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 29일
Dear Melinda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at theRED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. It’s great to hear that you found our staff being very hospitable and professional. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Betsy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleased with my stay
2023년 11월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 29일
Dear Betsy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am glad to hear you were pleased with your stay resulting in a 5/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff lead by Dan the hotel manager. We had a very good stay.
2023년 11월에 4박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 29일
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am glad to read your kind remarks about our wonderful staff, especially Dan and you found your stay to be good resulting in a 5/5 score. I have shared your comments with the rest of the team.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Robert 님, Ellsworth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice views. Easy access to routes 87 and 84.
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 29일
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am glad to read your kind remarks about the nice views at our hotel and ease of access to routes 87 and 84 resulting in a 5/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Manal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 21일
Thank you, Manal, for rating your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Chris 님, Hampton

출장 여행
좋아요: 숙박 시설 상태 및 시설
Convenient location and nearby dining options.
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 29일
Dear Chris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am glad to read your kind remarks about our convenient location in close proximity to dining options resulting in a 5/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 19일
Hello Christine, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Denise

2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 17일
Hello Denise, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly service.
Friendly service. Friendly service. Room clean and comfortable.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 10일
Dear Matthew, Everyone here at the Red Roof Inn & Suites Newburgh – Stewart Airport was proud to see your 8/10 score. Your kind words regarding our friendly staff, clean room and the other highlights are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 - 별로예요

Ronald

2023년 11월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 11월 30일
Dear Ronald,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Chrisha

2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 8일
Thank you for taking a moment to leave a review, Chrisha. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Shamel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quality stay
I had a great stay. The room was clean. Certain areas of the flood could’ve used a broom but the besides that the room was clean. My only issue is my meetings start late and anytime I try to request a 1 o’clock clock out I’m told the latest they can do is 12. I completely understand but it’s just an inconvenience for me personally. Im hoping one day they change this policy because If not I’d have to consider another hotel
2023년 11월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 11월 6일
Hello Shamel,We're happy to have served you here at our Red Roof Inn. It's great to know that you had a great stay and the rooms were clean, however, you indicated that you felt the floors could be swept more and that due to late check out being unavailable for 1' o clock, your stay was inconvenienced. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 3일
Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Ellen 님, Tuscaloosa

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was friendly. The room was not cleaned to the standards I would expect in a basic hotel. It was the only room available when and where I needed one.
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 2일
Thank you for taking a moment to leave a review, Ellen. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 3/5 score following your stay. I am happy that our friendly staff and our availability pleased you. However, you stated that the room was not cleaned to the standards you expected. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 - 별로예요

christopher l

별로예요: 직원 및 서비스, 객실의 편안함
Stay elsewhere!
Terrible for the price! Greed rules,never stayed at a hotel and the pillow were 1 and a half inch square,like couch pillows, red roof will never be on my stay list again! Truly outdated,bed rough on the back!
2023년 10월에 2박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 31일
Dear Christopher,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted which hindered your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 30일
Thank you for taking a moment to leave a review, Laurie. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Dear Valued Guest,Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Cinnamon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy and quick check-in with a gentleman. No wait. Room was nice, smelled fresh and the hotel was quiet.
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 21일
Dear Cinnamon, Everyone here at the Red Roof Inn & Suites Newburgh – Stewart Airport was proud to see your 5/5 score. Your kind words regarding our easy check-in, nice rooms and other highlights mentioned are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As always it was fantastic.
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 19일
I appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport, Charles. It's rewarding to hear that you always have a fantastic stay with us. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 11일
Thank you for taking a moment to leave a review, Brenda. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Rosario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2023년 10월 6일
Hi Rosario,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 - 괜찮아요

Stephen

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently located which is why we chose to stay there. It is definitely in need of updating/cleaning in the common areas (lobby, hallway, laundry…). The room itself was cleaner though furniture was scratched and bathroom sink was cracked. Staff, though efficient, were not particularly engaged/friendly. They are still only offering a “grab-and-go” breakfast.
2023년 9월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2023년 10월 5일
Hi Stephen,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. I'm really happy to read that you took liking to our hotel's location and rooms cleanliness, however, you indicated that the sink was broken, please accept our apologies for any inconvenience. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Samantha

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful hotel for folks traveling with pets. And the staff are always friendly and very efficient!
2023년 10월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 10월 5일
Hello Samantha,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate your kind remarks about our friendly/efficient staff. Positive guest feedback, like yours, is always an encouragement to all of our staff at RedRoof as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 - 별로예요

Lynn

2023년 9월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Thank you for taking a moment to leave a review, Lynn. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

cynthia 님, Renton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 3일
Hello Cynthia, Thank you for taking a moment to Leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist