스위트, 앙스위트

더 그레인저 호텔 여행 후기

2 out of 5
더 그레인저 호텔
Westgate Road, Newcastle-upon-Tyne, England

이용 후기

6.6
평점 10 - 훌륭해요. 134개 이용 후기 중 31개" "
평점 8 - 좋아요. 134개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 26개" "
평점 4 - 별로예요. 134개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 27개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Colin

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
2023년 11월에 1박 숙박함

4/10 - 별로예요

David

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

lauryn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Stuart

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Muhammad

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I feel I sleep in toilet very bad smell comes from mattress disgusting staff very bad behaviour
2023년 7월에 1박 숙박함

4/10 - 별로예요

Patricia

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

8/10 - 좋아요

Lucas

좋아요: 숙박 시설 상태 및 시설
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again, suited my needs
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Sarah

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Bethany

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t bother, pay the extra to stay somewhere else
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
2022년 12월에 1박 숙박함

8/10 - 좋아요

Kevin

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible

2/10 - 너무 별로예요

Mark

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

DAVID

별로예요: 직원 및 서비스
A payment was taken from my debit card the day before I traveled, despite Expedia stating that payment would be collected on arrival, when I got to check in, and told the hotel I had already paid and I could prove it , He said I dont care if you have paid eviivo , if you want to stay here you have to pay the hotel , this gave me no option other than to leave, as I felt I had already paid, so I went home, my trip to Newcastle totally ruined, by too many parties, Expedia Eviivo and the hotel taking actions and instructions that did not match, and also the payment from my card was taken without my knowledge or consent and no description or instruction on how to act once it had been taken..
2022년 11월에 1박 숙박함

4/10 - 별로예요

Michael

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

4/10 - 별로예요

Mark

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely Disappointed
Don't ignore the reviews!! I did and so wish I hadn't. Filthy hotel room - won't be returning.
2022년 10월에 2박 숙박함

8/10 - 좋아요

Suleh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A quiet place to chill
It was a good stay, on the top floor with nice view. Close enough to the city centre
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, staff were very friendly and my room was clean and comfortable
2022년 10월에 1박 숙박함

8/10 - 좋아요

Mr

좋아요: 직원 및 서비스
Get what you pay for No complaints - pleasant staff Bit noisy outside
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Daler

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners do not deserve your business, this is NOT a hotel it is a hovel of a place which is very rundown and lacks any level of customer service. Please avoid at all costs. Dirty and unmaintained rooms, no amenities such as a bar or restaurant. Expedia should consider de listing this property.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Neil

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lift not working. Room dirty with a broken window and noisy light. £5 deposit for room key oddly. Drink/crisp vending machine empty. Police called to deal with local antisocial behaviour twice during a 3 night stay.
2022년 9월에 3박 숙박함

8/10 - 좋아요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap hotel nothing special
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Abdul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The toilet was situated in between the shower and wall with very little room to sit properly. Also the taps on the sink moved when i opened them and didnt easily close. They needed maintenance.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing and would not recommend.
For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Christine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside area surrounding this hotel was surrounded by Rats! Hotel reception was very run down. Room could have done with a good clean Would not recommend.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
only 1 night
2022년 7월에 1박 숙박함

8/10 - 좋아요

Alan

좋아요: 직원 및 서비스
2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel needs updated wallpaper coming off walls, mould on walls, toilet door nearly off. The room was tiny and too warm.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

kamaljeet

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mattress was not good. Can hear the springs, carpet very old,not clean. Very dark in corridors, stairs,compact showers. For the cheap price they can still do a lot to bring good customers
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Lawrence

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Brandon

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good service
Excellent. Really good service.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Andy

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

STEPHEN

2022년 6월에 1박 숙박함

8/10 - 좋아요

VIRGINIA 님, Media

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt very safe staying here. Loved my room as I didnt have to climb stairs. Nice hot water for shower. Coffee and tea in the room. Restaurant across the street Rise but i ate at Shwarma Fatoush down the street. Very pleasant hitel clerks
2022년 6월에 3박 숙박함

8/10 - 좋아요

Lowri

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A good experience,friendly and helpful staff.
It was a comfortable stay and the staff at the hotel were very helpful and friendly. However I was expecting breakfast during my stay,but it was explained to me that the kitchen was being renovated.
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Lucy

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Alessia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Aidan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
Booked in at 2am in morning night staff most pleasant
2019년 12월에 1박 숙박함

8/10 - 좋아요

Katie

2019년 11월에 1박 숙박함

4/10 - 별로예요

martin

좋아요: 청결 상태
별로예요: 객실의 편안함
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prior to booking I'd read previous reviews and it looked ok. However, after staying for 3 nights, I woild not recommend this place. The area wasn't appealing, full of litter and takeaways, on a very noisy main road and access to the carpark was via a dirty back alley. Breakfast for £6.50 a night was awful. No staff around. Fruit had been there for days, nothing else really other than toast. I'd get it elsewhere for that price. The hotel (particularly the room) was dirty. Stained mattress protector which was quite disgusting, poor bathroom lighting, dirty carpets which had seen better days, hot rooms (yet open the window and you have the noise of the road). The staff weren't particularly helpful or visible either. Overall I would not recommend.
2019년 5월에 3박 숙박함