Arrived in afternoon greeted by friendly handyman, went out for tea and came back in dark , very different place! Not a lot of lighting in walk from unsecured carpark, about 60 yards, quite foreboding walking up alleyway. Wife tried to get a shower but water was scolding hot, could not get water any cooler, called handyman who came approx half hour later as he was having his tea! but could not fix , .nothing else was offered so no alternative but to have strip wash and wash hair in sink,not ideal when going on a night out! When I complained to the owner she offered us 50% off next visit , said won't be back for twelve months but had no reply. Needless to say we won't be returning