외관

홀리데이 인 익스프레스 체스터 웨스트버지니아, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 548개 이용 후기 중 319개" "
평점 8 - 좋아요. 548개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 548개 이용 후기 중 36개" "
평점 4 - 별로예요. 548개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 548개 이용 후기 중 15개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

wesley

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very good hotel some areas need extra cleaning. The pool was very nice. The staff is great very helpful. Check your expiration dates on the milk with breakfast the food is not great but ok for you for a quick meal and it's free. The beds are very comfortable. I never heard another guest in the whole place it was like staying alone. Vending machines are pretty much empty so bring extra snacks if you will need them. All in all I will stay again it is a good hotel for the price in the area.
2024년 3월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2024년 3월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I'm very pleased that we met your expactations. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2024년 3월 17일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Walid El Khafif 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to casino
2024년 2월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2024년 2월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Blood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great pplace for r&r
2024년 2월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2024년 2월 12일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Leilani

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly, the room was comfortable and the facilities were clean and pleasurable. The best part of our stay was the breakfast which was included in our stay.
2024년 1월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2024년 1월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Shawn

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2024년 1월 17일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2024년 1월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Mary Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Walid El Khafif 님, 2024년 1월 1일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Arica

2023년 12월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 12월 12일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fine, if a little expensive I thought. Buffet breakfast was high corporate standard, with non powdered eggs and sausage, pancakes. you won't go hungry, and won't be sorry you ate ti afterwards.
2023년 11월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean the food was very nice and the Staff was nice And ready to accommodate
2023년 11월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

Nikki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Melissa

2023년 11월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 12월 12일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Jennifer

2023년 10월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 31일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Dean

좋아요: 직원 및 서비스
2023년 10월에 6박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 30일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

2/10 - 너무 별로예요

Maricelis 님, Midlothian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked a room and received a confirmation that my room was booked. Drove over 6 hours to the place just to be told they didn’t have my reservation and the front desk clerk was rude and dismissive as if I was just to drive somewhere else. The place didn’t look that great. So I drove 45 minutes away to a nicer town.
2023년 10월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 26일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Phil

Normal for Holiday Inn Express
2023년 10월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Dean

2023년 10월에 7박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 31일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

George 님, CUYAHOGA FALLS

2023년 10월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 6일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 16일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

Carla

2023년 10월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

Carla

2023년 10월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Burton

2023년 10월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 11월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

2/10 - 너무 별로예요

James

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Lack of room service
Was disappointed I’ll room was not cleaned for 3 day stay. Each evening I had to go to the front desk for clean towels
2023년 10월에 3박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 11일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 직원 및 서비스
Very Nice Staff
2023년 10월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 9일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

2/10 - 너무 별로예요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 30일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Andrea 님, bloomindale

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Toilet seat looked melted and moldy. Carpet had multiple stains
2023년 8월에 3박 숙박함
답변 제공: Walid El Khafif 님, 2023년 10월 3일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Byron 님, Snellville

연인과의 여행
Room was not cleaned when we checked in. Had to settle for a room with no king bed, which was my main requirement.
2023년 9월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 19일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

2/10 - 너무 별로예요

John

The property was sold out. I received a call from the hotel and they told me "I don't know why Expedia booked you a room here. We are sold out and have no rooms available." I need to speak to someone about how I can get a refund.
2023년 9월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 13일
Hello, Sorry to hear about your experience. Yes we were sold out & there was no rooms available.Please contact expedia to get your refund as we didn't charge you any thing.SincerelyWalid El KhafifGeneral Manager

8/10 - 좋아요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beds were very comfortable, breakfast was good. Needs updated though, fix Jacuzzis or take them out of the rooms. Bigger breakfast area. Staff we dealt with was good
2023년 9월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. As for the jacuzzi it's in our plan to remove them we start our renovation. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

4/10 - 별로예요

Francis

2023년 9월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 11일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Damaris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Susann

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, friendly staff, good breakfast. Not in a bad neighborhood. I would visit again!
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It’s fine
A little run down, but fine. Plenty of parking and friendly staff
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 29일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Steve R.

2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

don

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and friendly people to deal with
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 21일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Walid El Khafif

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

10/10 - 훌륭해요

James c

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Very nice staff. Great breakfast
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

4/10 - 별로예요

Carolyn

2023년 8월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 9월 1일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

2/10 - 너무 별로예요

jeremy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unfair treatment
Went to check in and was told room was canceled due to cc declined. We had.paid with PayPal thru Hotels.com .tried to show Diane email confirmation and she ignored me.asked her to call Hotels.com and she said that was not her job. She called her manager but they just talked over us.sad part is we have stayed here every year for the past several years and always loved it. Also no response on a refund to our PayPal account after trying to contact Hotels.com. so very frustrating to be treated like this.
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 9일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWELL-CHESTER WV.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good.
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 9일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

10/10 - 훌륭해요

Kelly

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 7일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

10/10 - 훌륭해요

Andrew

2023년 7월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

10/10 - 훌륭해요

ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NICE OVERSIZED ROOM, GOOD HOT BREAKFAST, WATER ALWAYS HOT IN SHOWER, NICE EMPLOYEES.
2023년 7월에 2박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager

6/10 - 괜찮아요

McDean

2023년 7월에 1박 숙박함
답변 제공: Walid El Khafif 님, 2023년 8월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Walid El Khafif General Manager