리셉션

홈우드 스위트 바이 힐튼 뉴포트 미들타운, RI 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 480개 이용 후기 중 331개" "
평점 8 - 좋아요. 480개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 480개 이용 후기 중 25개" "
평점 4 - 별로예요. 480개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 480개 이용 후기 중 7개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Tayla Lake Front Office Manager 님, 2020년 9월 23일
Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and we're very delighted to hear you enjoyed your stay! We will take your comments under consideration as we are always trying to better our guests stay! We hope if your travels bring you back to the Greater Newport area we are able to welcome you and your furry friend back "home". Thank you again! Warmest Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
nice check-in staffs, complimentary snacks, spacious room, not bad speed wifi
2018년 1월에 1박 숙박함
답변 제공: Adam A - GM 님, 2018년 2월 5일
Thank you for your kind words regarding our staff service and accommodations!

10/10 - 훌륭해요

Qiqing

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is extremely helpful and friendly. The breakfast is excellent with a changing hot menu. The man running it, like the rest of the staff is personable and hardworking. The breakfast alone is enough to make me want to come back!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 11박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

MARCIA 님, Smithfield

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel but we had horrible neighbors. They were yelling and slamming doors all night.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably priced, clean and the staff could not be nicer. The room was perfect too. I loved the feeling of home away from home. Also, we were allowed to check in early without having to pay an extra fee. We will be back!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Diego

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, enjoyed the complimentary breakfast and was close to everything.
2023년 10월에 3박 숙박함
답변 제공: Alexis E. 님, 2023년 11월 4일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Brandon 님, Islip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Alexis E. 님, 2023년 11월 4일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming Place to Stay
Travel plans changed while at the hotel. They worked with the 3rd party booking app to make that happen. Much appreciated.
2023년 9월에 3박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

8/10 - 좋아요

Gregory

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Richard 님, Rio Vista

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were real suites with plenty of room to move around.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

SHERNETTE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1
2023년 8월에 3박 숙박함
답변 제공: Alexis 님, 2023년 9월 1일
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Michael

2023년 8월에 1박 숙박함
답변 제공: Alexis 님, 2023년 9월 1일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Liza

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

dr steve

2023년 7월에 3박 숙박함
답변 제공: Alexis 님, 2023년 7월 22일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Alexis 님, 2023년 7월 22일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

4/10 - 별로예요

Celine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel rooms smelled. You can tell that dogs were there. The shower was disgusting. For 450.00 a night expected better. Some bleach would take care of the stains. I have pictures but can’t post them. The staff were friendly. The hotel needs a deep cleaning.
2023년 6월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 7월 14일
Thank you for taking the time to share your recent experience at Homewood Suites. You are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

6/10 - 괜찮아요

Celine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 7월 14일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am disappointed that we did not exceed your expectations, as is our goal. I sure hope that you had the opportunity to enjoy what our amazing community has to offer. We know that you have many option when visiting the Middletown/Newport area. It would personally be my pleasure to welcome you back in the future. If I can be further assistance please feel to reach out to me directly. All the best and safe travels.

10/10 - 훌륭해요

Morton

2023년 7월에 4박 숙박함
답변 제공: Alexis E. 님, 2023년 7월 14일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

John

2023년 7월에 3박 숙박함
답변 제공: Alexis E. 님, 2023년 7월 14일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Holly

2023년 6월에 3박 숙박함
답변 제공: Alexis E. 님, 2023년 6월 30일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

2/10 - 너무 별로예요

Eliza

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
2023년 6월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 6월 26일
Thank you for taking the time to rate your recent stay at the Homewood Suites by Hilton Newport Middletown. Please accept my sincerest apologies for where we fell short of meeting your expectations. After reviewing your ratings I can see we missed the mark in all areas and having some specifics would really assist us in improving our guest experience. If you have a moment to share some bullet points from your stay it would mean the world to us. Yours in Hospitality

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient.
2023년 6월에 2박 숙박함
답변 제공: Alexis 님, 2023년 6월 24일
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - 좋아요

MELIKE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 1박 숙박함
답변 제공: Alexis 님, 2023년 6월 24일
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - 좋아요

Tammy

2023년 6월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 7월 14일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Judith 님, Kissimmee

2023년 6월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 6월 30일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

Emily

2023년 6월에 1박 숙박함
답변 제공: Alexis E 님, 2023년 6월 8일
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Alexis E. 님, 2023년 5월 26일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Susan

2023년 5월에 2박 숙박함
답변 제공: Alexis E. 님, 2023년 5월 26일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Gia

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Mohan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Alexis E. 님, 2023년 5월 10일
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

Sedruola 님, Lancaster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The television remote didn't work well...the hook on the back of the bathroom door was broken...the alarm clock didn't work...the room was clean and comfortable
2023년 4월에 1박 숙박함
답변 제공: Alexis E. Front Office Manager 님, 2023년 4월 17일
We value the experiences that our guests share with us. We appreciate the feedback and will pass along the comments to our Maintenance department so they can address those concerns. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Henry 님, Bloomfield

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 4월에 1박 숙박함
답변 제공: Alexis 님, 2023년 4월 10일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

ANGELA

2023년 4월에 1박 숙박함
답변 제공: Alexis 님, 2023년 4월 5일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - 훌륭해요

MITCHELL

2023년 3월에 1박 숙박함
답변 제공: Alexis 님, 2023년 3월 28일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like how spacious the suites are and fully stocked kitchen is great.
2023년 3월에 1박 숙박함
답변 제공: Alexis 님, 2023년 3월 26일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

4/10 - 별로예요

Amy

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I know I got a pet room and those aren’t going to be that nice but my dog was eating crumbs from the carpet… you still need to vacuum. I didn’t feel safe letting her walk around the room. Gross stains on the carpet too. The room was also next to the elevator which was very noisy and kept her anxious all night. Second time I have tried this brand in the past few months and I wouldn’t again. Might be different for non pet rooms.
2023년 2월에 1박 숙박함
답변 제공: Alexis 님, 2023년 3월 26일
Thank you for taking the time to share your experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 - 훌륭해요

Bea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay thanks for having us
2023년 2월에 2박 숙박함
답변 제공: Alexis 님, 2023년 3월 26일
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service, room and amenities. We wish there had been fresh air/ ability to open windows. Otherwise, we loved it.
2022년 12월에 1박 숙박함
답변 제공: Alexis E. Front Office Manager 님, 2023년 1월 9일
I just wanted to take a moment and thank you for all the kind words; I am so grateful that you enjoyed your stay with us in Middletown; and had the opportunity to utilize the amenities that our hotel has. We most certainly value the experiences our guests share with us. I sure hope that you were able to take advantage of what our great community has to offer. We look forward to welcoming you back in the future. All the best and safe travels.

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location.
Excellent service. Super friendly service. Clean rooms with all the amenities and comfy bed and pillows. Highly recommend.
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Ronald

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for newport attractions
2022년 11월에 3박 숙박함