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퀄리티 인 & 스위트 미들타운 - 뉴포트 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 311개" "
평점 8 - 좋아요. 1003개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 187개" "
평점 4 - 별로예요. 1003개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 68개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Sheri

단체 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Kids loved the pool, staff was friendly, property does need updating.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Sheri,Thank you for your feedback! We're delighted to hear that your kids enjoyed the pool and that you found our team to be accommodating. We also appreciate your honesty regarding our property, and we'll consider your comments as we strive to improve our facilities. Your satisfaction is important to us, and we hope to welcome you back for a stay that goes above and beyond your expectations in the future.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Joacir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Debbie was incredible offering a walker for my handicap 82 years old. Will stay again! Heated pool was excellent.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Terrific customer experiences and satisfaction are among our top priorities, and your review reaffirms the hard work we put in every day. Your praise will be shared with Debbie, and she will be delighted to know that her care and service have made a positive impact on your stay with us. We appreciate you highlighting our heated pool as well. Your desire to return is the best compliment we can get, and we look forward to welcoming you back for another great experience. Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Hector 님, Valley Stream

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable Left my glasses on the room and they call me to arrange to get it back so they customer service at the best
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Hector,Thank you for providing your review of Quality Inn & Suites Middletown - Newport. It is wonderful to hear that you found our rooms to be clean and restful. We are delighted to know our team provided you with amazing customer service by assisting with the return of your glasses! It is our hope that you will stay with us again in the future.Sincerely,Scott RossGeneral Manager

4/10 - 별로예요

Nicole

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Edward

가족 여행
좋아요: 직원 및 서비스
Overall the property was kind of dumpy, but rooms, beds, and bathrooms were clean and comfortable.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Edward,We appreciate your feedback, and we're glad our clean, comfortable rooms met your needs. If you're in the area again, we hope you'll come back to see us.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Emanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Emanuel,We appreciated the opportunity to host you at Quality Inn & Suites Middletown - Newport. It's fantastic that you loved our refreshing pool. Please stay with us again soon. Sincerely,Scott RossGeneral Manager

2/10 - 너무 별로예요

Mario

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was spiders and webs in the room
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Mario,Thank you for taking the time to leave a review. We are disappointed to hear about the state of your room and thank you for sharing your concerns. We are always committed to improving comfort and cleanliness for our future guests, and we hope to welcome you back again for a more enjoyable stay.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Domiano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Domiano,We're delighted you had a pleasant stay with us. Our team looks forward to welcoming you back to Quality Inn & Suites Middletown - Newport for another enjoyable visit!Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

Wilson

좋아요: 직원 및 서비스
Picina muy sucia
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Estimado Wilson,Si bien nos alegra recibir una calificación alta, nos disculpamos por cualquier problema de limpieza de la piscina. Este asunto es muy importante para nosotros y lo analizaremos lo antes posible. Considere volver pronto para unirse a nosotros.Atentamente,Scott RossGerente general

10/10 - 훌륭해요

Iftakharul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worth it by price. Clean, tidy and quiet
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Iftakharul,Thank you for choosing to stay with us and for taking the time to provide your five-star review! We are thrilled to hear that our accommodations and standard of cleanliness met the mark for you on your recent visit. It was a pleasure to host you, and we look forward to welcoming you back to Quality Inn & Suites Middletown - Newport. Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Sofia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a great time
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Sofia,Thank you for your recent stay at Quality Inn & Suites Middletown - Newport. We appreciate your feedback, and we hope to host you again soon.Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

Adam

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jun

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I would have given this place 4 stars, if it wasn't for the fact that cold air was leaking through the fully closed sliding door and got cold at night time. Otherwise, the pleasant surprise is the option to log into Netflix account despite small screen. The swimming pool in a sunroom setting looks great and hope they fix the leakage issue.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Jun,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our fabulous swimming pool and your stay overall, we are sorry for the concerns you had with the sliding door. Please know that our team is always ready to provide assistance for any concerns that may arise. That said, we will be sure to relay your comments to our maintenance team to ensure these matters are addressed swiftly. We hope to have another chance to welcome you back and impress you in the future.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Liliane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Liliane,Thank you so much for choosing to stay with us at Quality Inn & Suites Middletown - Newport. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Scott RossGeneral Manager

2/10 - 너무 별로예요

Carlos richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice, quiet place for a short stay in Rhode Island. The rooms were a great size and quick and easy check in/check out.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Katie,Thank you for taking a moment to review your recent stay. We're delighted our spacious accommodations suit your needs well, and we appreciate you mentioning our efficient team. It was a pleasure having you here at Quality Inn & Suites Middletown - Newport, and we hope you return soon!Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

8/10 - 좋아요

Kara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Cost effective and very spacious room for families. We stayed in a queen suite and the kids loved having a little larger room to stretch out. Bathrooms were nice and the pool was huge and warm
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kara,It was such a pleasure to welcome you to Quality Inn & Suites Middletown - Newport! We're delighted our spacious accommodations suited your needs well, and we appreciate you mentioning our family-friendly atmosphere and fantastic value. Thank you for your kind review, and we hope you all return soon!Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was off season so it was quiet which was nice
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Nicholas,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience at Quality Inn & Suites Middletown - Newport, and we appreciate you mentioning our peaceful atmosphere. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was clean. The employees were polite.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear William,Your positive review of Quality Inn & Suites Middletown - Newport is much appreciated! It's great that our clean accommodations and courteous hospitality made your stay pleasant. Thank you for your kind praise and we hope to see you again.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Obidike

좋아요: 청결 상태
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Cleveland

2024년 3월에 2박 숙박함

8/10 - 좋아요

Patsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bus stop is right outside the entrance to the Quality Inn
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear John,Thank you so much for choosing to stay with us at Quality Inn & Suites Middletown - Newport. We're thrilled to read you were able to take advantage of our convenient location. It was a pleasure to host you, and we hope to welcome you back in the future.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. Helpful staff loved the continental breakfast.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Jane,It was a pleasure hosting you at Quality Inn & Suites Middletown - Newport! We're glad our attention to cleanliness and service impressed you and that our tasty breakfast was to your liking. Should you be in the area again, please come back to see us.Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

William

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very pleasant rooms were clean. Free breakfast was excellent.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Margaret,Thank you for leaving us a review. We are thrilled that our team positively impacted your stay with us, especially with their high standards of cleanliness that they work hard to maintain. It makes us glad to know that you enjoyed the most important meal of the day with us. We look forward to welcoming you back.Sincerely,Scott RossGeneral Manager

6/10 - 괜찮아요

Catia

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We rented a deluxe room room was kind of dirty no shampoos used bar soaps. Cetepide in the jacuzzi other bugs around the jucuzzi. Pool was cold and area was freezing .
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Catia,Thank you for your recent stay and we appreciate you sharing your valuable comments. We're sorry to hear of any issues you encountered during your time with us and that our accommodations fell short of meeting your expectations. Please accept our apologies if your room had not been prepared to our usual high standards and for any pests you encountered; we will certainly address the concerns you raised internally and work with our team to ensure these are resolved going forward. We consider all feedback an opportunity to continually monitor guest satisfaction and where we need to be doing better. We hope to have the chance to impress you on another occasion.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kasey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Pool was warm and clean. Room was in excellent shape and clean. Breakfast was hot and nice variety
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Kasey,Thank you for choosing Quality Inn & Suites Middletown - Newport! We're delighted you had a great experience with our team and enjoyed our warm and relaxing pool. It's also fantastic that you found your room well-kept and enjoyed our hot breakfast. We appreciate your kind words and hope to welcome you back again soon!Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Amy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Check in was easy, room is ok, there was standing water in our tub. Pool was nice.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Amy,It was a pleasure having you as our guest recently. We're pleased our efficient team left a memorable impression on you, and we appreciate you mentioning our sparkling pool. Your feedback about the tub will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for your review, and we hope you return soon.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Carmelo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was good
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Carmelo,It was a pleasure hosting you at Quality Inn & Suites Middletown - Newport! We're glad you had a positive experience, and we look forward to seeing you again the next time you're in the area.Sincerely,Scott RossGeneral Manager

6/10 - 괜찮아요

Antonio

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room had a lot of wear on the furniture, walls, and door. It was also a very basic room with the bare minimum furniture (bed, dresser, tv, desk, and chair). The location was decent and there was plenty of parking.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Ian,It is always a pleasure to receive feedback from our valued guests like yourself, and we are delighted that our location served you well and that our parking option was sufficient. Your comments on the condition of your room will be reviewed by our maintenance team. It is important that we present our property in the best light and ensure every guest has a top-notch stay. Thank you, and we hope to see you in the future.Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

Crystal

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the jacuzzi suites
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Crystal,Thank you for the excellent review of your recent stay at Quality Inn & Suites Middletown - Newport. We're glad you enjoyed your visit with us and the exceptional amenities in our lovely accommodations. It would be our pleasure to host you again in Middletown, so come back soon.Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

Adarsh

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything went smoothly
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Amy,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Quality Inn & Suites Middletown - Newport, and we look forward to your next visit. Sincerely,Scott RossGeneral Manager

6/10 - 괜찮아요

Thomas

좋아요: 직원 및 서비스, 객실의 편안함
Freezing at the indoor pool.
The staff at the hotel were great. We were there on New Year's Eve and it was pretty quiet, which was great for us. We got a Jacuzzi room and the tub worked great. Check out Checker's Pizza across the street for great pizza. The biggest reason for the 3 stars, and not more was that it was freezing at the indoor pool. The pool was a big reason we booked there, and my wife and i couldn't handle how cold it was at the pool. We were told a fan had been left on and that was why. I checked it the next morning and it was still pretty cool at the pool. It will keep us from staying there again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Thomas,Thank you for your honest feedback on your stay at Quality Inn & Suites Middletown - Newport! It did sadden us to hear that you were unable to enjoy the pool on-site due to how cold it was. We are reaching out to the maintenance team to have them look into this for you. We hope that, on your next trip to Middletown, you give us another chance to give you the service you deserve! Sincerely,Scott RossGeneral Manager

8/10 - 좋아요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The placecis clean and the staff is very nice. Nice room.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Julia,Thanks so much for your stellar review of Quality Inn & Suites Middletown - Newport. We're glad to know our wonderful team, accommodations, and standards of cleanliness impressed you. We look forward to your next visit!Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

sem

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sheri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

4/10 - 별로예요

Sabrina

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Our room must have not been used in a long time or it was not cleaned well. There was dust all over the knobs and the bathroom. The bathroom Floors had debris as well as the toilet.

8/10 - 좋아요

Tianie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Marina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean and great breakfast
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Marina,Thank you for choosing Quality Inn & Suites Middletown - Newport! We're glad you enjoyed the cleanliness of our rooms and the quality of our breakfast. We strive to provide a comfortable and satisfying experience for every guest, and your feedback is valued. We hope to see you again soon!

10/10 - 훌륭해요

Darryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So much too do great stay !!
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Darryl,We're glad you had a great experience at Quality Inn & Suites Middletown - Newport. Thank you for sharing your positive stay, and please return soon for another fantastic time. Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

maria 님, worcester

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great price.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Maria, Thank you for taking a moment to share your experience at Quality Inn & Suites Middletown - Newport. We are proud to deliver great value to our guests, so we are delighted that you found your experience well-priced. Hopefully, you took full advantage of our excellent location, and we appreciate you mentioning it to your fellow travelers! It was truly a pleasure having you as our guest, and we hope you will visit us again soon!Sincerely,Scott Ross

10/10 - 훌륭해요

Brandi 님, Naugatuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We very much enjoyed our stay. We had the deluxe king room with jetted tub and it was a very relaxing evening. The tub was a dream and the entire room was very clean. The pillow top mattress gave me the best nights sleep in a long time. We will be coming back to town in March and definitely look to be returning to stay again! Zero complaints.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Douglas,On behalf of our entire team, thank you for choosing Quality Inn & Suites Middletown - Newport! Your comfort is our pleasure, and we're so happy our accommodations made for a refreshing and unforgettable experience. We can't wait to welcome you back in March!Sincerely,Scott RossGeneral Manager

10/10 - 훌륭해요

IGNACIO 님, CORONA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10 to 15 minutes to downtown. Super clean!!
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Ignacio,Thank you for the outstanding rating of your recent stay at Quality Inn & Suites Middletown - Newport. We're glad you enjoyed your visit with us and our clean accommodations and convenient location close to the downtown area. It would be our pleasure to host you again in Middletown, so come back soon!Sincerely,Scott RossGeneral Manager