룸, 킹사이즈침대 1개, 장애인 지원, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

컴포트 인 뉴포트 뉴스 - 햄프턴 I-64 여행 후기

2.5 out of 5
컴포트 인 뉴포트 뉴스 - 햄프턴 I-64
12330 Jefferson Ave, Newport News, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 967개 이용 후기 중 438개" "
평점 8 - 좋아요. 967개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 967개 이용 후기 중 120개" "
평점 4 - 별로예요. 967개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 967개 이용 후기 중 32개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

GANGHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello GANGHO, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 - 좋아요

SEUNG YONG

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 평범한 숙소입니다. 아침 메뉴는 조금 실망스럽네요
2022년 7월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 17일
Hello SEUNG YONG, Thank you for taking the time to share your comments regarding our hotel. Please do consider us again on your next visit to the area.

4/10 - 별로예요

misun 님, ny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location but very old and dirty
I wouldn't go back there. it's too outdated, old and dirty.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Jungchul

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 편의 시설/서비스
Not clean. Needle found under a bed with someone in our party.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Christopher,I'm very sorry to hear about the experience you had during your stay. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure the highest standards of cleanliness are maintained at all times. It's important for us to provide a safe and comfortable environment for all our guests.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Stephen,Thank you for sharing your positive feedback with us. We strive to maintain high standards of cleanliness at all times to ensure a pleasant stay for our guests. If you have any further comments or suggestions, please feel free to contact our management team.

2/10 - 너무 별로예요

Vasileios

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We made a reservation through Expedia weeks before our arrival and it was confirmed. When we got there, exhausted after a long trip, they couldn't find our reservation. Finally they realized they gave our room to some other clients because they did not read the names right. They finally gave us another room but charged us more for it although they admitted it was their mistake! We stayed 2 nights but it was impossible to sleep because of people going in and out all night, talking very loudly in the hallways and slamming doors. Continuously! ALL NIGHT! The poor design of the breakfast area makes it nerve-wracking to get your breakfast in the morning. Do yourselves a favour and stay away form this hotel!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Vasileios, We are truly sorry to hear about your experience. It's unfortunate that there were challenges with your reservation and noise disturbances during your stay. We appreciate your feedback and will address these issues internally for improvement. Guests' comfort is our priority, and we apologize for any inconvenience caused. Thank you for sharing your concerns with us.

8/10 - 좋아요

Ale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó porque tiene buenos precios y está cerca de muchos restaurantes y el mall
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Ale,Nos alegra saber que disfrutó de nuestra ubicación conveniente cerca de restaurantes y tiendas. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk lady was super kind and helpful.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Elizabeth,We're delighted to hear that you had a positive interaction with our front desk team. Your feedback is appreciated as we always strive to provide excellent guest service. Should you have any future inquiries or concerns, please feel free to contact our management team directly.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and close to restaurants and shopping.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Michelle,We are delighted to hear that you enjoyed our convenient location near restaurants and shopping. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean inside. There are signs of use but it is fairly modern. The staff is friendly and welcoming.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Debbie,We appreciate your kind words about our cleanliness and modern amenities. Our team strives to provide a warm and welcoming atmosphere for all guests. Thank you for acknowledging our efforts, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean nice and quiet and stall is very polite
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Nicole,We are pleased to hear that you found our hotel clean, quiet, and our staff polite during your stay. We strive to provide a welcoming environment for all our guests. Should you have any feedback or further comments, please feel free to reach out to our management team. Your observations are valuable to us in maintaining our standards of hospitality.

10/10 - 훌륭해요

Courtney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was always welcoming.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Courtney,We are delighted to hear that our staff made you feel welcome during your stay. Your positive feedback means a lot to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, conveniently located. Despite highway 64 being behind the hotel (and my room was on that side), I didn't hear any road noise. Comfy bed, clean room, friendly staff, hot and tasty breakfast... and all at a reasonable price!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Monica,We are thrilled to hear that you had an enjoyable stay with us! Our team works hard to provide a comfortable experience for all our guests, and we appreciate your kind words about our convenient location and amenities. It was our pleasure to host you, and we hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Darlene,Thanks for being or guest. We are more than happy to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!

8/10 - 좋아요

Deana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice hotel, reasonably priced compared to other hotels around and conveniently located to many places. The coffee machine was a very nice amenity. Also, our fire alarm kept going off so I reported it to the front desk, but no one came to fix it. Also, a hotel employee that looked at it said is was an old fire alarm. This was my only complaint. The staff was friendly, hotel and rooms clean and comfortable. Would definitely stay there again.
2024년 2월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Deana, Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay, our convenient location, and the amenities in the room. We appreciate your understanding with the fire alarm situation and apologize for any inconvenience caused. Our team always strives to provide a comfortable and clean environment for our guests. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Raquel

가족 여행
좋아요: 직원 및 서비스
Our room did not smell "clean" but stale which was put off
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Raquel, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to provide a fresh and welcoming environment for our guests. Please feel free to reach out to our management team so they can address your concerns directly. Your satisfaction is important to us, and we hope to welcome you back for a more pleasant experience.

10/10 - 훌륭해요

Mekka 님, Folcroft

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I loved the most was the quietness and the cleanliness of this hotel. The staff were amazing and so pleasant.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Mekka,We're delighted to hear that you enjoyed the tranquility and cleanliness of our hotel, as well as the exceptional service provided by our staff. Your kind words mean a lot to us and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very quiet
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Michael,Thank you for sharing your feedback about our hotel. We're glad to hear that you found our property clean and enjoyed a tranquil stay. We strive to provide a relaxing environment for all our guests. We appreciate your valuable comments and hope to welcome you back in the future.

10/10 - 훌륭해요

Hasan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff, definitely made me feel welcome
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Hasan,Thank you for your kind feedback! We are delighted to hear that our staff provided you with a warm and welcoming experience during your stay. It's our priority to ensure that all guests feel at home while staying with us. Your satisfaction is important to us and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome Staff.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Larry, Thank you for your kind words regarding our staff. We greatly appreciate your feedback and are thrilled to hear that our team made your stay enjoyable. We strive to provide exceptional service to all our guests and hope to welcome you back in the future.

10/10 - 훌륭해요

Andricus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Andricus,Thank you for your positive feedback regarding our staff. We're glad to hear that they were able to assist you during your stay. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.

10/10 - 훌륭해요

Darlene

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place exceeded expectation.Strong point was staff always friendly and accommodating.
2024년 1월에 6박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Darlene,Thank you for sharing your positive experience at our hotel. We are delighted to hear that our staff provided exceptional service during your stay. Our team takes pride in being friendly and accommodating to ensure all guests enjoy their time with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice welcoming staff
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello James,Thank you for your kind words regarding our clean facilities and friendly staff. We strive to provide a comfortable stay for all our guests. Should you have any further feedback or if there is anything we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another positive experience.

10/10 - 훌륭해요

Janetta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 star for us! The location was great for many different shops, restaurants, and easy access to the highway for travel. Stayed 2 nights over the weekend for local sporting events and couldn't have been more pleased. I wasn't expecting much based on reviews, but I have to say it definitely was different. Staff from the time we walked in was pleasant and friendly. Pleasant and cheerful greeting each time they saw us. Helpful with local area recommendations as well. Rooms were clean, and staff was accommodating whe. We thought the TV didn't work (just needed reset) or extra blankets and towels. Breakfast was to be served at 7, and it was hot and ready. Thankfully, since we were headed out just at that time for our event. Hot eggs, bacon, and waffles were perfect. Definitely recommend it and would stay here again
답변 제공: Manager 님, 2024년 2월 1일
Hello Janetta,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our location was convenient for you and that you found our staff to be pleasant and friendly throughout your stay. It's great to know that our team was able to provide helpful local area recommendations, and that your room was clean and comfortable. We're also glad you enjoyed our hot breakfast options. We appreciate your recommendation and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Gertrude

좋아요: 청결 상태
Friendly staff. In pm, staff need to present themselves better in appearance. Clean rooms and bath. need more pillows for sofa bed. Average. Breakfast decent. Needsmore fruits.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Gertrude, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff and clean rooms. Regarding the appearance of our staff, we'll pass your comment to our management team for their review. We'll also consider your suggestion for more pillows for the sofa bed. We're glad you found our breakfast decent, and we'll take note of your request for more fruit options. We hope to welcome you back in the future for a better experience.

10/10 - 훌륭해요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very courteous. They were very friendly and accommodating considering the circumstances of the stay.
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Rachel,Thank you for your kind words about our staff. We strive to provide excellent service and we appreciate your recognition of their friendliness and accommodation. We value our guests' feedback and hope to welcome you back in the future for an even more enjoyable stay.

2/10 - 너무 별로예요

Elizandra

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had reserved a room, they gave me a worst room, the room had a horrible stench. If I wasn't so tired at the moment I would have switched hotels
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Elizandra,We apologize for any inconvenience you may have experienced during your stay with us. We appreciate your feedback and will address the issue internally. We strive to ensure all our guests have a pleasant experience and we regret that we did not meet your expectations on this occasion. Please feel free to reach out to our management team directly to further discuss your concerns.

10/10 - 훌륭해요

DARRELL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
This is a very well kept hotel for clean friendly staff, great location and i haven't seen any bugs. Definitely recommend
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello DARRELL, Thank you for your kind words and recommendation! We take great pride in maintaining a clean and friendly environment for our guests. We're also thrilled to hear that you enjoyed our convenient location. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello James,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

8/10 - 좋아요

Comella

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Comella,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will stay again
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Nicole,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and are glad to hear that you are considering staying with us again. Should you have any specific requests or preferences for your next visit, please feel free to contact our management team directly. We hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel to stay at if you’re looking for a clean, safe, and well maintained building with friendly and helpful staff for a great price. In a good location, walking distance to the mall, 25-30 mins from downtown Norfolk and ODU’s campus. Lots of restaurants right around it, walking and driving distances both. No complaints at all about this property or the area. Would recommend!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Sara,Thank you so much for your positive review! We are thrilled to hear that you found our hotel to be clean, safe, and well maintained. Our staff works hard to provide friendly and helpful service to our guests. We're glad that you enjoyed our convenient location, with nearby shopping, restaurants, and easy access to downtown Norfolk and ODU's campus. Your recommendation means a lot to us and we hope to welcome you back soon!

10/10 - 훌륭해요

Susan

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Susan,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff at this Hotel is always polite and friendly the rates are affordable, rooms are clean and the breakfast is good.
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff to be polite and friendly. It's also great to know that you found our rates affordable and our rooms clean. We're glad you enjoyed our breakfast as well. We appreciate your kind words and hope to welcome you back again in the future.

6/10 - 괜찮아요

tiara

연인과의 여행
별로예요: 편의 시설/서비스
It was okay
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello tiara, Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there's anything specific you would like us to address, please let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

6/10 - 괜찮아요

Kendra

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Kendra, Thank you for choosing our hotel for your recent stay. We appreciate you taking the time to rate your experience with us. If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Brandon

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Brandon, We're sorry to hear that your stay with us was not completely satisfactory. We value your opinion and invite you to contact us directly to share any specific feedback you may have. Our team is always eager to make improvements based on guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and very helpful staff. Property was clean and that’s an understatement. Would recommend for anyone to stay with family or without. Extremely satisfied and the price was very very very reasonable. A all the way around.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Joseph,Thank you for taking the time to share your wonderful experience at our hotel! We are delighted to hear that our staff was helpful and that the property was exceptionally clean to your satisfaction. It means a lot that you recommend our hotel for both families and individuals. We strive to provide excellent service at a reasonable price and are glad that we met your expectations. We hope to welcome you back in the future for another outstanding stay!

8/10 - 좋아요

Stacy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service needs revised
My company always stays here when we are hosting an event at the Patrick Henry mall. We love the location and it is very clean. My biggest issue is when I am there I have a service animal who is registered and I always have a problem when I am coming in to get my room. I come right through the front door and she is wearing her service dog tags, collar and vest. I honestly should not have to have the argument that it is against the law for them to tell me she cannot stay or try to charge me. She has never damaged anything or left a mess and I always clean up after her. I would rate 5 stars if I didn't have this issue. Then when I left her registration card instead of an apology for the trouble I get excuses and argued with on the company rules and regulations. Not good customer service.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Stacy, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value all of our guests, including those with service animals, and we strive to comply with all applicable laws and regulations. We appreciate your input and will review our procedures to ensure a smoother check-in process for guests with service animals in the future. Your comments are important to us and we hope to have the opportunity to welcome you back for a more satisfactory experience.

8/10 - 좋아요

Alexus

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Alexus,Thank you for choosing our hotel for your stay! We appreciate your review and would love to hear any feedback you have. Please feel free to reach out to us with any comments or suggestions so we can continue to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Maria,Thank you for staying with us! We are thrilled to hear that you had a fantastic experience at our hotel. We strive to provide exceptional service and ensure our guests have a wonderful stay. We look forward to welcoming you back in the future.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Benjamin,We appreciate you choosing to stay with us and thank you for your review. If you have any specific feedback or concerns regarding your stay, we encourage you to kindly reach out to our hotel directly. We value your input and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Cathy

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Cathy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

8/10 - 좋아요

Miriam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was nice. The front desk people were friendly. The lady in charge of the breakfast was very nice! My only concern is the marihuana smell coming from other rooms. I will not stay there again until the property goes 100 percent smoke free.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Miriam,Thank you for taking the time to provide us with your feedback. We're delighted to hear that you found our hotel and staff pleasant. We apologize for any inconvenience caused by the smell you experienced during your stay. While we do not have control over the actions of other guests, we will share your concerns with our management team for their consideration. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Rhonda

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Rhonda,We're sorry to hear that you had a less than satisfactory experience with us. Please reach out to our hotel directly so we can address any concerns you may have had during your stay. Your feedback is valuable to us and we hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

KY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was nice for a short stay
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello KY,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found your stay enjoyable. If you have any feedback or suggestions, please feel free to share them with us. We appreciate your business and hope to welcome you back in the future.

10/10 - 훌륭해요

katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello katrina,We are delighted to hear that you had a wonderful stay at our hotel! It was a pleasure having you as our guest, and we're thrilled that you enjoyed your experience. With a wonderful 5 star review, you made our day. We hope to welcome you back soon for another fantastic stay!

4/10 - 별로예요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Veronica, We apologize if your stay did not meet your expectations. We encourage you to reach out to us directly so that we may address any concerns you may have had during your visit. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

10/10 - 훌륭해요

Marie

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable room, staff was professional and pleasant. Very impressed that the gentleman that checked us in remembered my name and room number when he saw me in the lobby the next morning.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Marie,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our room comfortable and our staff professional and pleasant. It's wonderful to know that our team member made a lasting impression by remembering your name and room number. We appreciate your kind words and hope to welcome you back soon.