6/10 - 괜찮아요
Gayle 님, Phoenix
연인과의 여행
2024년 3월 17일
좋아요: 직원 및 서비스, 편의 시설/서비스
When 1 st checked in were given a dark dank small room on lowest ground level which was totally unacceptable . When returning to check in we were told we could be given a room that had only a one half length short closet. That was not agreeable and finally given a very nice room on the an upper floor . If rooms were available at that time why were we assigned a basement room ? Exhausted from our trip very disappointed and frustrated we had to jump thru hoops to get a nice room. We have stayed at other Marriotts and never experienced anything like this.
Gayle
2024년 3월에 2박 숙박함