Dear Ralph,Thank you for your review following your stay at Red Roof Inn Niagara Falls. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of an elevator, the situation with the room and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Jose,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NIAGARA FALLS. I'm so glad we earned your 4/5 score. At Red Roof, we are thrilled to read that your experience with us was good for the two nights you visited. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for your review, Jeff. The staff at the RED ROOF INN NIAGARA FALLS and I value you as our guest and appreciate your 3/5 score following your stay. However, you indicated that the hotel was very noisy, resulting in your experience being hindered. Please accept our sincerest apologies for the inconvenience it caused. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure your satisfaction. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Dear Gary,Thank you for taking the time to tell us about your experience at the Red Roof Inn Niagara Falls. I am glad to read that you pleased with the cleanliness of the room, the comfort of the bed and the hot shower. However, you mentioned that you were unsatisfied with the upkeep of the heating unit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Emily,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NIAGARA FALLS. I'm so glad we earned your 4/5 score. We are proud at Red Roof to know that the rooms were comfortable, the staff were friendly and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Arina. The team at the Red Roof Inn Niagara Falls was pleased to know that you were fond of our great staff. However, you made mention of the poor room cleanliness. As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays in the future.Regards,Red Roof Management

Hello Nicole,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Charleton,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Niagara Falls. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the services and the uncleanliness of the room. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Dear Craig, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Niagara Falls. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the convenience of our location and the cleanliness of your room. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Lorne, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 8/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Paul,Thank you for telling us about your recent visit to RED ROOF INN NIAGARA FALLS. It's truly regrettable to read that your stay fell short of your expectations due to the uncleanliness of your bathroom, the condition of the microwave and the other issues mentioned. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Hazel,Thank you for telling us about your recent visit to RED ROOF INN NIAGARA FALLS. It's great to read that our close proximity to restaurants and shopping outlet met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Allyson,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear Andres,Thank you for telling us about your recent visit to RED ROOF INN NIAGARA FALLS. We are saddened to read that the hair in the bathtub and the other downsides mentioned hindered your ability to enjoy your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Carlos, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NIAGARA FALLS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NIAGARA FALLS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for sharing your feedback with us, Amanda. The team at the Red Roof Inn Niagara Falls appreciated your 3/5 score. However, you made mention of the noise from other echoing through the hotel. As such, your sentiments may be kept into consideration. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Steven,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Niagara Falls. I'm glad your stay was ok. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

Hello Carlos,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Niagara Falls. I am glad to read that you were pleased with the cleanliness of the room. However, you mentioned that the bathroom was uncleaned. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Julio,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Linda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Mohamad, Thank you for taking the time to write a review of your stay at the Red Roof Inn Niagara Falls. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the sheets and the noise disturbances you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again and we wish you all the best in your future travels. Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Thank you for sharing your 5/5 rating with us, Paul. Our staff at the Red Roof Inn Niagara Falls was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hello Christian, I appreciate you sharing your feedback following your stay at the Red Roof Inn Niagara Falls. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the uncleanliness and odor of the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Saul,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NIAGARA FALLS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the pool not being functional and the unclean state of the shower. We will take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Carlos,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Norkaliss, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NIAGARA FALLS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hello Douglas, The staff at the Red Roof Inn Niagara Falls and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Marie,Thank you for telling us about your recent visit to the Red Roof Inn Niagara Falls. It's rewarding to read that our clean hotel met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, we value you our guest and appreciate their business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Hello Mst, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NIAGARA FALLS and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Keiskla,Thank you for telling us about your recent visit to the Red Roof Inn Niagara Falls. I was happy to read you had a good experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Yours truly,LintonRediresponse Specialist

Dear Duane,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Niagara Falls. We are sorry you had a less than satisfactory experience, prompting your 3/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding unclean room and no replacement soap, shampoo and towel. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Hello Ankur, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Niagara Falls and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediResponse Specialist

Dear Robyn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Niagara Falls. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly staff and good rooms. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Thank you for your review, Sridhar. It's great to hear that everything was good except the bathroom door as you indicated it couldn't close. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I am sharing your feedback with management in an effort to ensure that your concerns are addressed.Thank you for choosing Red Roof Inn Niagara Falls. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Hi Mohammed,Thank you for your response and I am happy that this your second visit o our location. It's great to see you enjoyed your stay, resulting in a 5/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Niagara Falls. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Dear Meenu,Thank you for taking the time to tell us about your experience at the Red Roof Inn Niagara Falls. It's great to see you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Craig,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NIAGARA FALLS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room, lack of elevator and the other issues you had. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NIAGARA FALLS and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NIAGARA FALLS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the upkeep of the room, unclean sheets and you felt unsafe. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management

Hi Carol,Thank you for your recent review of your stay at Red Roof Inn Niagara Falls. I was disheartened to read that there was no front office staff present at the desk, there was no glasses in the room, the sink didn't drain amongst other concerns that hindered your experience with us. Please accept our apologies. We aim to provide a comfortable and efficient stay, so I am disappointed this was not achieved. I am sharing your feedback with management in an effort to ensure that your concerns are addressed.Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine RediResponse Specialist

Dear Mariana,Thank you for taking a moment to complete our survey at the Red Roof Inn Niagara Falls. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

Hello Yudelka,Thank you for taking the time to write a review of your stay at the Red Roof Inn Niagara Falls. I am happy you found our hotel to be clean, despite the upkeeped condition of the property. Please accept our sincerest apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Estimado Emmanuel,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Niagara Falls. Me complace leer que considera que nuestra propiedad es un excelente lugar para quedarse con su familia. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal a medida que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.En su próxima estadía, si tiene algún problema mientras está con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. Gracias de nuevo por compartir tu experiencia. Esperamos verte en tus futuros viajes.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Aneudy,Thank you for taking the time to tell us about your experience at the RED ROOF INN NIAGARA FALLS. It's great to hear that you were pleased with our free self-parking and you found our hotel to be in close proximity to Dunkin' Donuts and Starbucks. However, I am sorry you were unsatisfied due to the situation you mentioned regarding checking-in, the cleanliness of your room and the balcony not being up to your standards, the conditions of the tub and toilet you described, and the other highlighted concerns. In the future, should you stay with us again, please contact our front desk immediately to ensure you're satisfied. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Hello Delfino, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NIAGARA FALLS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management