스위트, 킹사이즈침대 1개, 금연, 분사식 욕조 | 고급 침구, 책상, 노트북 작업 공간, 암막 커튼

컨트리 인 & 스위트 바이 래디슨, 나이아가라 폴스, 온타리오 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 2346개 이용 후기 중 1409개" "
평점 8 - 좋아요. 2346개 이용 후기 중 690개" "
평점 6 - 괜찮아요. 2346개 이용 후기 중 157개" "
평점 4 - 별로예요. 2346개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 2346개 이용 후기 중 39개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

JIN YOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chris 님, 2024년 1월 30일
Dear Jin Young, Thank you for spending time with us and for your great review. We are delighted that we were able to live up to the expectations you had of us. We appreciate your feedback and hope to see you again soon. Thanks & regards, Chris, Guest Services, Country Inn & Suites, Niagara Falls

8/10 - 좋아요

Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: CIS Guest Services 님, 2022년 6월 8일
We appreciate the time you took to rate your recent stay. We're glad to see that the hotel met your expectations and we do hope to have you visit again soon.

8/10 - 좋아요

HYUN SOO

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: CIS Guest Services 님, 2021년 7월 22일
Thank you for taking the time to rate your recent stay. We're glad to see that you enjoyed the hotel and hope to have you visit again soon.

8/10 - 좋아요

JUNG EUN

2021년 7월에 1박 숙박함
답변 제공: CIS Guest Services 님, 2021년 7월 7일
Thank you for taking the time to rate your stay with us. We're thrilled to hear that you enjoyed your time at the hotel and can't wait to have you visit again soon.

10/10 - 훌륭해요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were great breakfast was tasty room spacious and clean but a little dated in decor. Overall great budget hotel close to everything
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ting

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Coffee and cookies throughout the day!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Neha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was helpful and friendly. All facilities were provided as promised while booking. Good deal at an affordable price.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Teresa

연인과의 여행
Don’t like paying for parking when we already pay for our stay. Only Niagara Falls do we pay for parking, no other cites in Canada.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, rooms were spacious and clean. The location is excellent
2024년 4월에 3박 숙박함
답변 제공: Brendon 님, 2024년 4월 19일
Hello Timothy,Thank you for your gracious review of the Country Inn and Suites. We couldn't be more pleased that you had a relaxing stay and that you enjoyed our amenities, spacious and cleanliness of your room. We are also glad our location was convenient for everything you wanted to do on this visit and our staff was more than friendly. We appreciate your business and hope to see you again on your next visit to the city.RegardsGuest Services

6/10 - 괜찮아요

wanda

가족 여행
The beds were very uncomfortable. I would recommend that they upgrade or get new mattresses. Staff was friendly and property was clean.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Wanda, Thank you for taking the time to write us a good review. While we are pleased to know that you enjoyed your overall stay and were most impressed with our friendly customer service and cleanliness, we are very sorry about the bed comfort and will be sharing it with our upper management. As a valued guest, your satisfaction is very important to us. We appreciate your feedback and will be using it to make improvements in the hope that upon your next visit we can make it perfect. Until then our best wishes! Thanks & regards, Guest Services

10/10 - 훌륭해요

Pakorn 님, Chomthong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brendon 님, 2024년 4월 18일
Hello Pakorn,Thank you for choosing us and for your nice rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make the Country Inn and Suites your home away from home whenever your travels bring you to our city. We look forward to your next visit!RegardsGuest Services

8/10 - 좋아요

Thomas M. 님, Girard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value. Clean rooms and close enough to walk to many things. Tv's were not great, both rooms had poor picture quality. Parking is $20.00 a night, seems expensive since you are paying them to sleep there.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Thomas, Thank you for staying with us and for writing us a great review. We are pleased to know that you enjoyed your overall stay with us, and our convenient location, clean guestroom and reasonable rates met your expectations. We appreciate your feedback on the TV and parking, and will for sure share it with our upper management for consideration and improvement actions. We appreciate your valuable feedback and will be using it to finetune our operations in the hope that upon your next visit we can provide you with an exceptional experience. Until then our best wishes! Thanks & regards, Guest Services

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at front counter were extremely friendly and check in was very east
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Jeffrey, Thank you for staying with us and for writing us a great review. We are pleased to know that you had a wonderful stay and were most impressed with our friendly staff and efficient check-in. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Debra

Walking distance of restaurants, shopping, and Niagara Falls. Didn’t like having to pay to park the car in their lot. Staff was very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Debra, Thank you for staying with us and for writing us a great review. We are pleased to know that you had a wonderful stay and enjoyed our perfect location and friendly customer service in particular. As for parking - all the hotels in Niagara Falls charge for parking as there are not enough parking spots in the area especially in the busy tourism season, and as far as we know we're one of the lowest in the area. We'd appreciate your understanding and patience in this regard. We deeply appreciate your business and support, and look forward to hosting you again soon! Until then our best wishes! Thanks & regards, Guest Services

10/10 - 훌륭해요

Leigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heated pool and the free breakfast.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Leigh, Thank you for staying with us and for your great review. We are pleased to know that you had a wonderful stay and enjoyed our heated pool and good breakfast in particular. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Jeffrey, Thank you for staying with us and for your great review. We are pleased to know that you had a wonderful stay. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 17일
Dear Melissa, Thank you for staying with us and for your great review. We are happy to know that you enjoyed your time with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

8/10 - 좋아요

Navkiranjot

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 16일
Dear Navkiranjot, Thank you for staying with us and for your positive review. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and will continue to work diligently to finetune our operations in the hope that upon your next visit we can exceed all your expectations. All the very best! Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Abner

가족 여행
I like everything
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 16일
Dear Abner, Thank you for posting a great review regarding your recent stay. We are pleased to know that you had a wonderful stay and were happy with your experience with us. We appreciate your feedback and look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Bernard

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 4월에 1박 숙박함
답변 제공: Thelma 님, 2024년 4월 16일
Dear Bernard, thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. It would be great to welcome you soon again! Until then, we wish you all the best.

10/10 - 훌륭해요

faiza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is good for the price you pay .Close to all attraction and staff is really friendly.Even they let us check in early .I like it and wiil stay here again.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 15일
Dear Faize, Thank you for taking the time to write us a great review. We are happy to hear that you had a wonderful stay, and enjoyed our perfect location and friendly customer service. We are also pleased to know that you found our hotel great value for money. We appreciate your valuable feedback and look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Heather

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 16일
Dear Heather, Thank you for staying with us and for your great review. We are delighted to know that you enjoyed your time with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes to you and your family. Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was pretty decent for the price. Kids like the free fresh cookies at the check-in.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 14일
Dear Mark, Thank you for staying with us and for your great feedback. We are pleased to know that you enjoyed your stay, found our complimentary breakfast satisfactory, and your kids enjoyed our fresh baked cookies. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes to you and your family. Thanks & regards, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Myrna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With great breakfast already included to convenient parking for $20 for 24hrs , free cookies and coffee in the lobby and a few minutes walk to everything its perfect!!. Its that little things that count. So, it's only few minutes walk away to Rainbow Bridge if you decide to cross to visit New York water fall or stay in Ontario side. The price is affordable and the room size is good, clean with nice scent and you can control your own room temperature, all staffs are friendly and kind. It was raining heavily when we got there we borrowed an umbrella from service desk. They were very helpful. Thank you Country Inn for an amazing stay. We strongly recommend this place to all travelers wanting to enjoy the visit in Niagra falls. ❤️
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 14일
Dear Myrna, Thank you so much for taking the time to write us a detailed review and amazing feedback. We are so delighted that you had a fantastic experience staying with us, and our complimentary breakfast, convenient location, reasonable rates, spacious guestroom, and most of all our outstanding customer service all met and exceeded your expectations and made your stay memorable. We appreciate your business and support, and look forward to hosting you again soon! Until then our best wishes to you and your family. Thanks & regards, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Noems

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 15일
Dear Noems, Thank you for staying with us and for your great review. We are pleased to learn that you had an enjoyable stay with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. I was able to see the falls and city's entertaiment center from the hotel's hallway window. Easy walk to the Niagra Falls, shopping and entertaiment center. There was a $20 parking fee.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 13일
Dear Steven, Thank you for staying with us and for writing us a great review. We are pleased to know that you had a wonderful stay, and enjoyed our clean guestroom and convenient location close to all the attractions that Niagara Falls has to offer. We appreciate your business and support, and look forward to hosting you again soon! Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

8/10 - 좋아요

Sorin

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 14일
Dear Sorin, Thank you for choosing to stay with us and for your great review. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback and will continue to work diligently to finetune our operations in the hope that upon your next visit we can provide you with an exceptional experience. All the very best! Thanks & regards, Guest Services, Country Inn & Suite Niagara Falls

8/10 - 좋아요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is perfect for Clifton Hill and the falls. Its a very busy area. The room was good,room size was excellent. The bathroom needs updating but was acceptable. Breakfast was a bonus and was very good. The charge for parking is excessive at $20 a night. The staff were excellent.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 12일
Dear Jane, Thank you for taking the time to write us a candid review. We are happy to know that you enjoyed our great location, spacious guestroom, complimentary breakfast, and most of all our outstanding customer service. We appreciate your valuable feedback on the bathroom and parking rate and will for sure share it with our upper management for consideration. We appreciate your business and will continue to work diligently to make improvements as we hope that upon your next visit we can provide you with an exceptional experience. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

8/10 - 좋아요

von

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Been coming for years. Things like carpeting and walls are showing their age. Hot breakfast was standard with waffles, cereal and fake eggs. $20 per night parking on their open grassy lot. On Victoria Street close to Bird Kingdom in Clifton Park so it's convenient if you don't have mobility issues. Very helpful staff. Cleaning service every 3 days. I'll stay here again if we visit again.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 12일
Dear Von, Thank you for staying with us again and for taking the time to write us an amazing review. Our pleasure to have you back! We are delighted to know that you enjoyed your time with us this time. As a valued guest and loyal customer, your satisfaction is extremely important to us. We deeply appreciate your feedback on the property condition (carpeting and walls) and will for sure share it with our upper management for upgrade considerations to elevate guest experience. Again our sincere thank-you for your continuous support. You take care! We look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location - walked to all attractions Good value - nice that breakfast is included
2024년 4월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 12일
Dear Kelly, Thank you for staying with us and for your great review. We are thrilled to know that you had a wonderful stay, and enjoyed our convenient location and complimentary breakfast. Your satisfaction is very important to us. We appreciate your valuable feedback, and look forward to welcoming you back to our property on your next visit to Niagara Falls. All the very best! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Jana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy stay
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 12일
Dear Jana, Thank you for staying with us and for your great review. We are delighted to know that you had a wonderful experience with us. Your satisfaction is very important to us. We appreciate your feedback, and hope to see you again soon. All the very best! Thanks & regards, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Rowida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 12일
Dear Rowida, Thank you for staying with us and for your great review. We are happy to know that you enjoyed your time with us. We appreciate your business, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This really is a little diamond in the rough. I am so happy. I stayed there. Super clean staff is incredible. I went alone for my first time and felt safe going downtown literally was around the corner.
2024년 4월에 2박 숙박함
답변 제공: Brendon 님, 2024년 4월 11일
Hello Kathy,Thank you for choosing the Country Inn and Suites while you were in the city. We are delighted to learn that our hotel provided the perfect place for your stay, as our goal is always to offer an environment that is both welcoming and efficient for our guests. We're pleased to hear that our location, cleanliness and incredible staff added ease and comfort to your stay. It's encouraging to know that these aspects helped in making your trip more enjoyable and productive. We are excited about your next visit.RegardsGuest Services

8/10 - 좋아요

Nada 님, Richmond Hill

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Everything was good only the swimming pool was dirty I couldn’t breathe very smelly pool my eyes hurt so much
2024년 4월에 1박 숙박함
답변 제공: Brendon 님, 2024년 4월 11일
Hello Nada,We are happy you chose the Country Inn and Suites for your recent visit to the city. Thank you for highlighting that everything was good during your stay at our property. We have noted your concerns with the swimming pool, and we will address them with our maintenance team appropriately in hope we do better next time. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.RegardsGuest Services

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 편의 시설/서비스
Well kept and managed. Great stay.
2024년 4월에 2박 숙박함
답변 제공: Brendon 님, 2024년 4월 10일
Hello Eric,Thank you for choosing the Country Inn and Suites and for the excellent review. We are thrilled to know we exceeded your expectations. We appreciate you mentioning that our property is well kept and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.RegardsGuest Services

10/10 - 훌륭해요

ANGELA

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location! Booked this hotel for the eclipse and it was perfect. Great breakfast in the morning and cookies with hot cocoa, tea and coffee all day long. The staff was very friendly and helpful with any questions we had. Didn’t mind paying for parking as most of what we wanted to do was within walking distance. One of the cleanest hotels I’ve ever stayed which was a plus. Definitely coming back!!
2024년 4월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 10일
Dear Angela, Thank you for taking the time to write us an amazing review. It brings us joy and pride to know that you had a wonderful experience staying with us, and our accessible location, good breakfast, friendly customer service, and clean guestrooms all met your expectations and made your stay enjoyable. We appreciate your business and support, and look forward to hosting you again soon! Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

8/10 - 좋아요

Michael

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is really friendly, clean rooms. Everything else as expected. Parking cost was unreasonably high.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 10일
Dear Michael, Thank you for staying with us and for your good review. We are pleased to know that you found our staff friendly and your room nice and clean. We appreciate your feedback on parking and will share it with our upper management for consideration. Thank you again for your feedback and support! We hope to welcome you back soon again for another great stay. Until then our best wishes! Thanks & regards, Guest Services

2/10 - 너무 별로예요

Prashanth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst experience after paying 400 CAD
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 10일
Dear Prashanth, It saddens us to hear that your stay was anything less than satisfying and that we did not have the opportunity to correct it while you were visiting. Providing our guests with a comfortable and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark this time. Our sincere apologies. Please don't hesitate to contact us if you want to share your experiences and concerns in detail so we can take actions to make improvements. We appreciate constructive feedback and hope to hear from you and for an opportunity to host you properly in the future. Thanks & regards, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Ana grace

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great..walking distance to Niagara attractions.Breakfast is also good.Staff are very nice.Will definitely come back to stay in the hotel.
2024년 4월에 5박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Dear Ana Grace, Thank you for staying with us and for writing us a great review. We are happy to know that you had a wonderful stay, enjoyed our great location and friendly customer service in particular. We appreciate your business and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Chris, Guest Services, Country Inn & Suites

10/10 - 훌륭해요

Bonnie 님, Niverville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are big, and the breakfast is nice. Staff are friendly. It would be better if thr parking is free but... its Niagara.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Dear Bonnie, Thank you for writing us a great review regarding your recent stay. We are happy to know that our spacious guestroom, good breakfast and friendly customer service met your expectations and made your stay enjoyable. We deeply appreciate your business and support, and look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

angela

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 2 nights and was happy with the hotel. Everyrhing was clean and they accommodated all my requests.
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Dear Angela, Thank you for choosing to stay with us and for writing us an awesome review. We are thrilled to know that you had a wonderful stay and all your accommodation needs were met during your stay. We appreciate your business and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

10/10 - 훌륭해요

Masood

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always like the convenient and more affordable for most likely on everything’s, it means for booking flights and booking hotels, vehicles as well .
2024년 4월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Dear Masood, Thank you for staying with us and for your great review. We are pleased to know that you had a wonderful stay, and enjoyed our convenient location and attractive rates. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

8/10 - 좋아요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in lady was very nice Originally online, parking said $15, upon arrival it was $20, I’m assuming because my stay was during the eclipse weekend, prices likely jacked. Not a big deal though. I had a 12pm checkout set up from months ago that was also taken away and put to 11am, also not a big deal but I like to sleep in.. lol Hotel is very quiet, not a lot of excitement. If you’re looking for a calm quiet vibe, this is the place Just a normal hotel room, good price, nothing super fancy, but the room was clean and comfortable. No complaints overall! 8/10.
2024년 4월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Dear Megan, Thank you for taking the time to write us a great review. We are very sorry that due to the huge influx of travelers to Niagara Falls for the solar eclipse, we had to apply the updated parking rate and cancel all the complimentary late check-out requests in order to better meet the parking and accommodation demand o the busy weekend. We appreciate your kind patience and understanding in this regard. On the positive note, we are pleased to know that you enjoyed your stay and liked our clean and comfortable room. We appreciate your valuable feedback and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites

8/10 - 좋아요

Alexandrine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avons aimé notre séjour aux Chutes du Niagara. La piscine était agréable. Le petit déjeuner était correct également. Nous regrettons juste que le personnel ne propose pas de parler le français étant donné que nous sommes sur un lieu touristique et qu'au Canada, il y a possibilité de parler le français. Certes nous devons faire un effort, mais c'est bien quand c'est réciproque également. Néanmoins le personnel fait l'effort de parler doucement l'anglais.
2024년 3월에 3박 숙박함
답변 제공: Brendon 님, 2024년 4월 6일
Bonjour Alexandrine,Merci d'avoir partagé votre expérience récente. Nous apprécions vraiment vos généreux compliments concernant la magnifique piscine et le petit-déjeuner gratuit. Nous sommes ravis que vous ayez passé un excellent séjour au Country Inn and Suites. Nous avons bien noté vos commentaires supplémentaires concernant la francophonie et espérons avoir l'occasion de vous accueillir à nouveau prochainement.SalutationsServices à la clientèle

10/10 - 훌륭해요

Latoya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Staff very friendly and helpful. Breakfast options were great. Suites are a great szie with plenty of room for 6. Pull out couch needs a better mattress as there was no support. But walking distance at all attractions. Definitely would stay here again.
2024년 3월에 3박 숙박함
답변 제공: Brendon 님, 2024년 4월 6일
Hello Latoya,Thank you for being our guest at Country Inn and Suites and sharing your experience. We are delighted to know you were pleased with our ideal location, the size of your family suite, and our friendly staff. We also appreciate you mentioning you had a great breakfast. However, we apologize for the pull out sofa mattress was uncomfortable. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Thank you again for your feedback, and we look forward to your return visit.RegardsGuest Services

8/10 - 좋아요

Oleg

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Parking is expensive
2024년 4월에 1박 숙박함
답변 제공: Brendon 님, 2024년 4월 5일
Hello Oleg,Thank you for evaluating your stay at the Country Inn and Suites. We are pleased you enjoyed your stay with us. However, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We appreciate your business and hope to welcome you again soon.RegardsGuest Services

10/10 - 훌륭해요

Anke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Niagarafälle waren super zu Fuß zu erreichen, Frühstück war inklusive, was in Nordamerika nicht selbstverständlich ist.
2024년 4월에 2박 숙박함
답변 제공: Brendon 님, 2024년 4월 5일
Hello Anke,Es war mir eine Freude, Ihre fantastische Bewertung des Country Inn and Suites zu lesen. Wir sind bestrebt, unseren Gästen herausragende Gastfreundschaft zu bieten, und Ihre Komplimente sind für uns alle eine Ermutigung. Vielen Dank, dass Sie unsere Lage und das kostenlose Frühstück hervorgehoben haben. Wir freuen uns über Ihre Empfehlung und hoffen, bei jedem Besuch der Stadt Ihr bevorzugtes Hotel zu sein.GrüßeDienstleistungen für die Gäste

8/10 - 좋아요

KERRY

연인과의 여행
Decent hotel with a pleasant lobby (free coffee and cookies). Rooms fairly basic and looks quite dated, could do with being modernised, the TV signal was poor and TV barely watchable. Bed was comfy. I’d probably stay again but it’s a very basic hotel.
2024년 4월에 3박 숙박함
답변 제공: Brendon 님, 2024년 4월 5일
Hello Kerry,We were delighted to read your feedback, and we appreciate you taking the time to share a review. We are glad you liked our lobby with the welcome cookies and the 24hour coffee supply. We strive to deliver exceptional service every time, hence we apologize for the concerns you had with TV signal. We appreciate your comments and hope to see you here again soon!RegardsGuest Services

6/10 - 괜찮아요

Elaine

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Property was close to all amenities including restaurants and tourist attractions. Room bathtub wouldn't retain water and because we booked with Expedia they weren't willing to do anything unless we payed for a new room at full price.
2024년 4월에 2박 숙박함
답변 제공: Brendon 님, 2024년 4월 5일
Hello Elaine,Thank you for sharing your evaluation in regards to your recent stay at Country Inn and Suites. While we are pleased that our location was perfect for your visit, we sincerely apologize for the disappointment with the maintenance issue you had. We also regret that our staff could not assist you in relation to this issue during your whole stay at the hotel. We treat all our guests equally despite whichever booking channel they used and I apologize you were asked to pay for a new room. Your feedback is invaluable to us as we continuously strive to enhance the experience for our guests. We understand your frustration and regret not meeting your expectations. Please know your remarks will be shared accordingly with the relevant departments to ensure a better stay for future guests. We are grateful for your comments and hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.RegardsGuest Services

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a really good stay at this property. Check in was fast and efficient. The staff was friendly, room was clean. I would definitely stay here again, and it’s close to Clifton hill.
2024년 3월에 2박 숙박함
답변 제공: Brendon 님, 2024년 4월 5일
Hello Samantha,Thank you for choosing the Country Inn and Suites and for your positive feedback. We are pleased to know that your stay was perfect in every aspect and that you loved our check in process which was efficient. We are also delighted that you enjoyed our comfortable accommodations with clean rooms and efficient staff. It was our pleasure accommodating you, and we can not wait to welcome you back.RegardsGuest Services