고급 침구, 미니바, 객실 내 금고, 책상

화이트 오크 리조트 & 스파 여행 후기

5 out of 5
화이트 오크 리조트 & 스파
253 Taylor Rd, Niagara-on-the-Lake, ON

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1614개 이용 후기 중 1265개" "
평점 8 - 좋아요. 1614개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1614개 이용 후기 중 61개" "
평점 4 - 별로예요. 1614개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1614개 이용 후기 중 10개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Ashley

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Covienient location friendly staff
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 16일
Dear Sabrina,Thank you for letting us know that you had a 5 STAR getaway, found our team "friendly" and our location "convenient! We are delighted that you are Happy!We hope to warmly welcome you again many times over the coming years!Kindest regards,

10/10 - 훌륭해요

Nancy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing weekend, all the staffs are willing go beyond extra miles to make sure all the guests have a wonderful time during their stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Florence 님, North York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here were all so friendly and courteous, from the front desk to the restaurant seevice. The room was quite comfortable and very clean. We came to watch the eclipse and they provided eclipse glasses too. The food from the Liv restaurant was delicious. Great stay overall!
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Florence,What an exciting time for everyone! Thank you for choosing White Oaks for this memorable eclipse adventure and for letting us know that you had a wonderful time."Delicious" food, "quite comfortable and very clean room" and staff who are "so friendly and courteous"…we very much appreciate your kind words and observations, most of all however, we are delighted that you are happy!Warmly welcoming you whenever you have the opportunity to visit again, will be our pleasure!Kindest regards,

10/10 - 훌륭해요

Wendy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so friendly and responsive. Not just at check in but at any time when you came in contact. Good food options. Very clean.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Wendy,Thank you for letting us know that you are 5 STAR happy!"Friendly and responsive" staff throughout your stay, "very clean" facility and good food options...we are delighted that you enjoyed your stay and that you are pleased with your experience here with us at White Oaks.It will be our pleasure to warmly welcome you again, anytime!Kindest regards,

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Jackie,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Franca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 13일
Dear Franca,Thank you kindly for your 5 STAR Rating and for letting us know that you had a great stay with us, here at White Oaks!We appreciate you taking time to post and look forward to warmly welcoming you back again and again!Kindest regards,

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and updated, the service was very good and everyone was very helpful. We had a great stay and would stay again in the future.
2024년 4월에 4박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 10일
Dear Megan,We are delighted that you had a "great" stay, and especially that you would stay again with us here at White Oaks! We could not be more pleased that you are happy!Thank you for noting our "clean and updated" property as well as our "very good" service and "very helpful" staff. It is our pleasure to help by doing all that we can to ensure the best stay possible.We look forward to your return and to warmly welcoming you again and again!Kindest regards,

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are downright amazing. There wasn't a single person staffed at that hotel that looked miserable or overworked or stressed. Highly recommend staying here.
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 10일
Dear Thomas,We can not thank you enough for your kind and generous praise of our team as well as your gracious recommendation!"Downright amazing", no miserable or overworked or stressed staff...it is great of you to post your observations especially as your experience and comfort is important to all of us. We really do enjoy what we do and taking great care of our valued guests and each other, is a big part of this.A cheery greeting, genuine smile and warm welcome are here waiting for you anytime you have the opportunity to visit us at WO! We look forward to it!Kindest regards,

10/10 - 훌륭해요

Negah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very welcome reception by staff and warm goodbye on leaving
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 9일
Dear Negah,As we are truly delighted to have you with us here at White Oaks it is rewarding that you felt "very welcome" upon arrival and appreciated upon leaving. We look forward to seeing you again and hopefully having the opportunity to show you often, just how much you staying here at Wo means to all of us!We are delighted that you are happy!Kindest regards,

10/10 - 훌륭해요

Cara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very busy -the day before the 2024 eclipse when it seemed like everyone had come to Niagara. The hotel had no problem handling it; the large number of staff were unfailingly helpful and friendly, and we interacted with a lot of them. The facilities are not new but are well-maintained and have been updated over the years. The garden is lovely, the pool clean and pleasant. I didn’t work out at the gym but I explored it after dinner and it’s extensive, a very large full service gym with a large weight room, yoga, and a lot of squash and tennis. Perhaps check in advance to see how to book a court. It was a wonderful stay. Our usual hotel in this area is near the Falls but we’ll be mixing that up with visits here from now on. My daughter said it was the best hotel she’s stayed at and a “real resort.” There was a festive air as staff and guests were excited about the eclipse. The hotel did not do late checkout (they were far too busy) but let everyone stay on the premises if they had checked out that day and stored their luggage so they could watch the eclipse in the pretty garden. I thought that was kind.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 9일
Dear Cara,What a lovely review. We can not thank you enough for your kind words, for winding us happily through your experiences, both with our facility and with our "unfailingly helpful staff". We appreciate you noting that your daughter found our White Oaks a "real resort" and "the best hotel" she's stayed at! We could not be gladder that you are all pleased and that you will be be including WO as part of your Niagara destinations while in the Region.We love sharing special occasions and everyday getaways with our valued guests and the eclipse was a great reason for a little excitement for everyone over the last few days. Thank you for noting our accommodation regarding viewing it while with us, as well as our adept ability to make busy times still feel personal...because it is to us. We believe that you deserve our attention, our appreciation and our caring, and we do our best to ensure you feel this while here.We look forward to your return and to greeting you warmly when you do!Kindest regards,

8/10 - 좋아요

Deanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, good location, close to shopping, wineries, and the Town of Niagara on the Lake.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 10일
Dear Deanne,Thank you for the 5 STAR Rating and for letting us know that you had a fabulous time with us here at White Oaks. Thank you as well for noting our "friendly" staff and "good" location in NOTL close to the NOTL town center, wineries and shopping.Warmly welcoming you again will be our pleasure, anytime!Kindest regards,We are delighted that your getaway with us, was all that you were hoping for.We look forward to your return and to warmly welcoming you back!Kindest regards,

10/10 - 훌륭해요

Yosef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service. Check in was easy. Rooms are big and clean. Great facilities
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 9일
Dear Yosef,"Great facilities", "great service", "easy" check-in and "big and clean" rooms...thank you for choosing White Oaks for your recent visit and for noting some of the highlights of your recent stay!We are thrilled that you are 5 STAR happy and look forward to warmly welcoming you again and again!Kindest regards,

10/10 - 훌륭해요

B

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classy place, staff make you feel important
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 8일
Dear B,Thank you for your 5 STAR Rating! We are delighted that you had a great time while at White Oaks and look forward to warmly welcoming you again!Thank you as well for noting that you found WO a "classy place" and that our team helped you feel welcomed and valued while here.I hope you are able to take a bit of time to enjoy the eclipse tomorrow, as many of us will be too. Kindest regards,

8/10 - 좋아요

kelly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 7일
Dear Kelly,Thank you kindly for one of the TOP Ratings! We appreciate knowing, via this, that you had a wonderful getaway with us here at White Oaks.Our team looks forward to warmly welcoming you back, anytime!Kindest regards,

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Jessica,We are delighted that you had a wonderful stay with us here at White Oaks!Thank you for your 5-star rating, and for letting us know, via this, that you are happy!We look forward to warmly welcoming you again, anytime!Kindest regards,

10/10 - 훌륭해요

Adam

2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Adam,Thank you kindly for your 5 STAR Rating and for letting us know by this rating that you had a lovely time with us here at White Oaks.We will be delighted to welcome you back, anytime!Kindest regards,

8/10 - 좋아요

Harpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 3일
Dear Harpreet,Thank you so much for one of the top ratings!We are very pleased that you enjoyed your stay with us and will be happy to warmly welcome you back on your next visit!Kindest Regards,

10/10 - 훌륭해요

Mearlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 3일
Dear Mearlyn,Thank you for the 5 STAR Rating and for letting us know, via this, that you had a fabulous time with us here at White Oaks. We are delighted that your getaway with us, was all that you were hoping for.We look forward to your return and to warmly welcoming you back, anytime!Kindest regards,

8/10 - 좋아요

Helena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Practical location as right off the motorway.
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 2일
Dear Helena,We are pleased to see by one of the Top ratings that you had a great time here at White Oaks!Thank you for completing this survey and for letting us know that you found our location practical for your recent getaway.We look forward to your next visit and to warmly welcoming you when you do!Kindest regards,

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took the kids on a one night get away for Easter! Everything from the check in to the pool to the room was EXCELLENT! My daughter wanted to hit up a massage and the spa for next time! Super close to Niagara on the Lake too! Great trip!!!
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 2일
Dear Joseph,An "excellent" Easter getaway with the kids...how nice is that! We are so glad to read that everything from the check-in, pool and room was to your complete liking.We are conveniently located just minutes away from the downtown core of NOTL, and it is fun to read that your daughter has her eye on the Spa for next time!Knowing that you had a "Great trip" is rewarding for all of us here at White Oaks, especially as your happiness matters to us!We look forward to warmly welcoming you again, anytime!Kindest regards,

10/10 - 훌륭해요

Vinci 님, Mississauga

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how family friendly the resort and the staffs are amazing
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 1일
Dear Vinci,It is great to know that you had a 5 STAR experience while with us here at White Oaks! We are delighted that you are happy and that you found our team "amazing"!Thank you for the TOP-Rating and for letting us know, through this, that you enjoyed your recent getaway at WO.We look forward to your return and to warmly welcoming you, hopefully often over the years!Kindest regards,

10/10 - 훌륭해요

Lada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the flower arrangements. Friendly staff. Room was excellent.
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 1일
Dear Lada,Thank you for the 5 STAR Rating and for letting us know that you had a fabulous time here at White Oaks. We are delighted that your getaway with us, was all that you were hoping for including; an "excellent" room, fabulous flower arrangements and "friendly" staff who are genuinely pleased that you are with us!We look forward to your return and to warmly welcoming you back, anytime!Kindest regards,

10/10 - 훌륭해요

Terry-Ann

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 1일
Dear Terry-Ann,Thank you so much for your 5-star rating! This is one of the highest compliments appreciated by all team members here at White Oaks!And your comments shall be forwarded to the appropriate managers – thank you!We look forward to greeting you warmly upon your return!Kindest regards,

8/10 - 좋아요

Ashley

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mischa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 29일
Dear Mischa,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting. Noting that you found our facility "very clean" is rewarding for us, and kind of you to mention.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Annar 님, Milton

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family oriented, clean and lovely staff all across.
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 19일
Dear Annar,Thank you for the 5 STAR Rating and for letting us know, via this, that you had a fabulous time with us here at White Oaks. We are delighted that your getaway, was all that you were hoping for and that you find WO to be "clean", "family oriented" with "lovely staff" throughout.It will be our pleasure to warmly welcome you anytime!Kindest regards,

10/10 - 훌륭해요

Bill

2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 19일
Dear Bill,It is very rewarding to know that you had a 5 STAR getaway here with us at White Oaks! Thank you for this rating, which in turn indicates that you had a wonderful time.We will be pleased to welcome you back, anytime!Kindest regards,

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at White Oaks for my birthday weekend. It was convenient for heading into NOTL for lunch and dinner and a quick run to Gretzky Estates for an event. We loved the health club access! What a great facility. We also had a wonderful couples massage at the spa. Thank you!
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 18일
Dear Heather,Sounds like a well planned and fun weekend for a special occasion! A very Happy Birthday to you!Thank you for choosing White Oaks to enjoy a "wonderful" couples massage and our health Club access...all at our "great" facility.Thank you as well for letting us know that you enjoyed some area highlights including downtown NOTL and Gretzky Estates.We can not be more pleased to know that you had the 5 STAR experience, we believe you deserve, especially on your birthday!A cheerful greeting and warm welcome will be here for your upon your next arrival. We look forward to it!Kindest regards,

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have been nice to have the spa option. Unfortunately you have to book the 6-8 weeks in advance?!
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 17일
Dear David,We are very pleased to see by one of the Top ratings that you had a great time, overall, here at White Oaks! Thank you for completing this survey.I am sorry to read that you were not able to get the service/s you were hoping for as our spa does book well ahead, as many in our area do. If you are flexible and looking for something last minute, it never hurts to call our Spa to see if there is a late cancellation or perhaps a lovely service which you haven't tried before available to be booked. We wish you to be happy and really enjoy yourself while here, so booking ahead is recommended, however a last-minute phone call once in a while, might be fun just in case something is available. We look forward to your next visit and hope to read that you had a wonderful spa experience during your next visit. We will be pleased to warmly welcome you again, anytime!Kindest regards,

10/10 - 훌륭해요

Michael

2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Michael,Thank you for completing this survey and for the 5-STAR rating! We are delighted that you enjoyed your stay with us at White Oaks and that everything was to your complete satisfaction!We look forward to having you back, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Francesco

2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Francesco,We are very pleased to see by your 5-STAR rating that you had a wonderful time here with us at White Oaks!Thank you for letting us know.We look forward to your next visit, to welcoming you back and to doing all that we can to help you enjoy your next visit as much as this one!Kindest regards,Lindy, Guest Services Liaison

8/10 - 좋아요

Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for shopping. Clean and comfortable rooms. Great staff
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 17일
Dear Carmen,We are pleased to see by one of the Top ratings that you had a wonderful time here at White Oaks!Thank you for completing this survey and for letting us know that you find our location "great for shopping", our rooms "clean and comfortable" and our team "great" as well.We look forward to your next visit and hope to see you soon!Kindest regards,

10/10 - 훌륭해요

Adriana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful! check in was smooth and easy
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 17일
Dear Adriana,How nice to read that you found everything to be "wonderful" during your recent visit to White Oaks!"Smooth and easy" check-in and a 5 STAR experience...thank you for choosing WO.Warmly welcoming you again is something we look forward to!Kindest regards,

10/10 - 훌륭해요

L.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again!
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear L.,"Would stay again!"...this is one of the most valued compliments for all of us here at White Oaks. It indicates that you are so happy that you wish to repeat your experience...how great is that for everyone! We could not be more pleased that you are happy! Thank you for posting and for letting us know.Warmly welcoming you again will be our pleasure!Kindest regards,

10/10 - 훌륭해요

Jasmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service.
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Jasmin,We are very pleased to see by your 5-STAR rating that you had a wonderful time here with us at White Oaks. Thank you for letting us know that you found our service "great" as well!We appreciate you letting us know as we believe you deserve to be treated with care and respect and we truly wish for you to have a great getaway!We look forward to warmly welcoming you back, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Mayokun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an amazing experience, excellent service and attention to detail. Will highly recommend
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Mayokun,We have so much to be thankful for when we read that you had an "amazing" experience, and found "excellent" service and "attention to detail" here with us at White Oaks!Thank you not only for letting us know that you are 5 STAR Happy, but also for your valued recommendation! We will work to ensure another fabulous stay for you upon your return...hopefully soon!Kindest regards,

10/10 - 훌륭해요

Melissa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great visit at White Oaks! Staff and cleanliness are exceptional
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Melissa,"Exceptional" cleanliness and staff...thank you for your kind words and for letting us know that you had a "great" visit here with us at White Oaks!We could not be more delighted that you are pleased!Warmly welcoming you again with be our pleasure, anytime!Kindest regards,

10/10 - 훌륭해요

Maegan

2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Maegan,We very much appreciate the 5-STAR rating, indicating that you had a great time here at White Oaks. Thank you!We look forward to your return visit and to extending a cheery greeting and warm welcome!Kindest regards,

10/10 - 훌륭해요

Mario

Excellent customer service and cleanliness.
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Mario,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you are pleased with our "excellent" cleanliness and guest service, but most of all, that you are happy.Please come again, it will be our pleasure to welcome you back with a cheery greeting and warm smile!Kindest regards,

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 6일
Dear Danielle,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic experience at White Oaks. Front desk staff was terrific and helped us get early check-in and late check-out. Our room was bright and clean and there were robes waiting for us on the beds. The front desk even sent up a tray of chocolate covered strawberries for my sons. We really enjoyed the pool and hot tub which have nice long hours. The virtual assistant (via text) was really helpful, I asked it about the pool hours at one point and got an immediate answer, and later I requested more kleenex for the room, and it was delivered in less than 10 minutes. We didn't have dinner at the hotel, but the breakfast buffet at Liv was spectacular. Great service, delicious food, lovely ambiance.
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Luke,A "fantastic" experience here with us at White Oaks...Wow...we are so pleased to read that you and your sons are happy!A "bright and clean" room, cozy robes, treats from our caring team, enjoyable/convenient pool and hot tub, great response time both through our IVY virtual assistant and our staff and a "spectacular" breakfast buffet...thank you for choosing WO for your recent getaway and for summing up your experience as "great" service, "delicious" food and "lovely" ambiance.Your happiness is our joy and your review is bringing smiles to our team...thanks so much!A cheery and warm welcome await you and your family anytime!Kindest regards,

10/10 - 훌륭해요

Joelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for three days and two nights - and the staff were incredibly helpful. From the wonderful "greeters" to the Concierge department - it was top notch, and we will definitely be back!
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 13일
Dear Joelle,Reading that you will "definitely" be back to visit us here at White Oaks is very rewarding! Thank you for this huge compliment and for your kind words.Knowing that you found our team "incredibly helpful" and our facility "top notch" and "wonderful", is gratifying, especially as we recognize that this helps you feel 5 STAR happy with your overall experience.A genuinely warm and cheery welcome, awaits you upon your return!Kindest regards,

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 16일
Dear Jessica,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 14일
Dear Dawn,We are so happy to read that you had a 5 STAR experience while with us here at White Oaks. Thank you for letting us know, as we believe that this is what a getaway should be.We look forward to warmly welcoming you again!Kindest regards,

10/10 - 훌륭해요

Gor

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfest could be better I guess with more optins to choose.
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 12일
Dear Gor,We very much appreciate the 5-STAR rating indicating that you had a great time here at White Oaks. Thank you!Thank you also for taking time to post. We wish you to know that our feedback regarding our breakfast options has been forwarded to the appropriate team for review and consideration.We look forward to your return so that we may warmly welcome you again, hopefully often over the coming years.Kindest regards,

10/10 - 훌륭해요

Tara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, luxury, old-school high quality service. You can tell by the decor of the interior that it is an older property. They have made the necessary esthetic updates in the rooms to appear modern but could use a full revamp to feel like a resort. The fitness facilities are top-notch. I had no idea it was a public fitness club, so bear that in mind. BUT a really beautiful facility with excellent pilates and yoga classes, a huge weight room, speed and agility training, sauna. I will be staying there again for business in Toronto.
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 12일
Dear Tara,"Excellent, luxury, old-school high quality service", "top-notch" fitness facilities, "really beautiful" facility with "excellent Pilates and yoga classes, "huge" weight room, "speed and agility training" and sauna...we are delighted that you are happy with your experience here and thank you for choosing White Oaks! Our fitness facility is for our Club members as well as for the enjoyment of our Hotel guests.Whether for business or simply to relax and rejuvenate, it will be our sincere pleasure to warmly welcome you again, anytime!Kindest regards,

10/10 - 훌륭해요

Michelle

2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 31일
Dear Michelle,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for letting us know.We look forward to your next visit and to warmly welcoming you back! Hope you are having a fabulous weekend!Kindest regards,

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing resort and great customer service!
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 11일
Dear Samantha,Thank you kindly for your 5 STAR Rating, for letting us know that you found White Oaks an "amazing" resort and via this, that you had a lovely time while with us.We are delighted that you felt well taken care of and that you found our guest service "great"! We can't wait to cheerfully welcome you back, hopefully often!Kindest regards,

10/10 - 훌륭해요

jim

2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 3월 30일
Dear Jim,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you are happy!Please come again, it will be our pleasure to warmly welcome you back, anytime!Kindest regards,