로비

베스트 웨스턴 프리미어 호텔 루즈벨트 여행 후기

4 out of 5
베스트 웨스턴 프리미어 호텔 루즈벨트
16 rue Maréchal Joffre, Nice, Alpes-Maritimes

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 296개 이용 후기 중 155개" "
평점 8 - 좋아요. 296개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 296개 이용 후기 중 25개" "
평점 4 - 별로예요. 296개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 296개 이용 후기 중 5개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 7박 숙박함

8/10 - 좋아요

RIM 님, 서울

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
전철역이 가까워서 좋았어요 다만 리모델링 한지얼마안되서 그런지 방에서 페인트냄새가 심하게나고 밖에공사중이라 도로변은 무척시끄럽고 겸은머리동양인여자직워ㅓㄴ이뮤척싸갸지가없습니다영어못한다고뮤시하는듯햔표정이여서기분이ㅈ같았음
2019년 10월에 4박 숙박함

8/10 - 좋아요

JUNGKUY

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
나름 괜차나요~
위치 좋고~ 시설도 나쁘진 않았어요~
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Diony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and the room was really nice.
2024년 3월에 2박 숙박함
답변 제공: Francesca 님, 2024년 3월 26일
Dear ,What a pleasure to receive and read your review. Thank you from all the Best Western Premier Hotel Roosevelt staff for the nice comments and quotations. Hope to have the pleasure to welcome you back soon.FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

jonas mårten kallin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
God beliggenhed midt i Nice. Fantastisk morgenmad - der manglede intet. God betjening alle steder. Kommer meget gerne tilbage.
2024년 1월에 4박 숙박함
답변 제공: Francesca 님, 2024년 2월 13일
Dear Jonas,What a pleasure to read such a beautiful comment regarding your stay in our property. We are happy to see that you appreciated the breakfast buffet and our service. We do hope to have the pleasure to welcome you back again. Warm regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

SALVATORE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buona struttura
2024년 1월에 1박 숙박함
답변 제공: Francesca 님, 2024년 2월 13일
Gentile Salvatore,Grazie molte per il tempo dedicato a scrivere questa recensione.È bello e gratificante leggere il suo apprezzamento per la nostra struttura e per i nostri servizi.Speriamo di poter presto riaccoglierLa e regalarLe nuovi momenti altrettanto indimenticabili,Cordiali saluti,FrancescaAssistente Capo Ricevimento

8/10 - 좋아요

Dirk

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gut
2024년 1월에 2박 숙박함
답변 제공: Francesca 님, 2024년 2월 13일
Dear Dirk,What a pleasure to receive and read your review. Thank you from all the Best Western Premier Hotel Roosevelt staff for the nice comments and quotations. Hope to have the pleasure to welcome you back soon.FrancescaAssistant Front Office Manager

8/10 - 좋아요

Abhirup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms can be very small, but for a short stay it's not bad. Convenient location and very easy to reach from the airport. Staff are excellent - had problems with the shower when I checked in, and the Maanager Ranaa sorted it out immediately.
2024년 1월에 2박 숙박함
답변 제공: Francesca 님, 2024년 1월 19일
Dear Abhirup,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and that our wonderful staff could provide immediate assistance.We look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Best regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

Caley

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and decent size room. Felt like the bathroom shower needed a deeper cleaning / super tiny. Overall a great room but I would wake up to the smell of the breakfast food early in the morning.. somehow my vents were connected to it?
2023년 12월에 4박 숙박함
답변 제공: Francesca 님, 2024년 1월 13일
Dear Caley,Thank you so much for taking the time to share your valuable feedback about your stay. Concering the cleaning of the shower, our housekeeping service does a thorough daily cleaning and after your suggestion we will monitor it in order to refine it.Regarding the breakfast smell in the early morning, maybe it could be coming from a next door coffee shop in the block, due that you room was facing the street side and our kitchen area is located in the inner side of the building and there is no ventilation connected from the restaurant to the rooms.We sincerely hope that you will give us the opportunity to welcoming you back at Best Western Premier Hotel Roosevelt.Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Adalet

좋아요: 편의 시설/서비스
Very nice staff and place But I did reservation with full breakfast but Their notes was without I showed my expadia mail they accepted So please make a sure for payment details
2024년 1월에 4박 숙박함
답변 제공: Francesca 님, 2024년 1월 13일
Dear Adalet,We thank you for your stay at Best Western Premier Roosevelt Nice and for your score about your experience with us. We are always at your service in order to offer the best experience with us.Hope to see you soon for your a next stay in Nice!Kind Regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

Massimo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buon hotel
답변 제공: Francesca 님, 2024년 2월 13일
Gentile Massimo,Grazie molte per il tempo dedicato a scrivere questa recensione.È bello e gratificante leggere il suo apprezzamento per la nostra struttura e per i nostri servizi.Speriamo di poter presto riaccoglierLa e regalarLe nuovi momenti altrettanto indimenticabili,Cordiali saluti,FrancescaAssistente capo ricevimento

10/10 - 훌륭해요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war wunderbar! Super Lage, sehr sauber und schön eigerichtet. Ich bin sehr zufrieden!
2023년 12월에 3박 숙박함
답변 제공: Francesca 님, 2024년 1월 13일
Dear Hanna,What a pleasure to receive and read your review. Thank you from all the Best Western Premier Hotel Roosevelt staff for the nice comments and quotations. Hope to have the pleasure to welcome you back soon.FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in a really convenient location. It's very easy to get to the hotel from the airport. My room was quiet and comfortable. My friends and I had a great time here. Marie in the bar area was very helpful with recommendations around the city and we enjoyed the cocktails she prepared for us. I would definitely stay here again.
2023년 11월에 7박 숙박함
답변 제공: Francesca 님, 2023년 11월 30일
Dear Peter,Thank you for choosing the Best Western Premier Hotel Roosevelt during your last stay in Nice. We are delighted to read that you enjoyed your stay with us. We hope to welcome you again during your next stay in Nice!Best Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Noémie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un séjour parfait
Séjour fantastique au Rossvelt... Le personnel est incroyablement attentionné, l'hôtel est parfaitement situé et les chambres sont à la fois confortables et spatieuses.. le séjour était parfait
2023년 11월에 2박 숙박함
답변 제공: Francesca 님, 2023년 11월 20일
Chère Noémie, Nous vous remercions sincèrement pour votre commentaire positif ! Nous sommes ravis que votre séjour au Best Western Premier Hotel Roosevelt ait été à la hauteur de vos attentes. N'hésitez pas à nous rendre visite à nouveau lors de votre prochain séjour à Nice. Bien cordialement,FrancescaPremière de réception

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

8/10 - 좋아요

David Sanchez del

2023년 11월에 3박 숙박함

8/10 - 좋아요

Bhaginy

2023년 11월에 3박 숙박함

8/10 - 좋아요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent hotel
The hotel is conveniently located. The room was super small and my only complaint is the partially enclosed shower which caused water to splash on the floor outside of the shower which is very anoying, otherwise all was great.
2023년 9월에 3박 숙박함
답변 제공: Francesca 님, 2023년 11월 3일
Dear Jenny,We were truly humbled to have you staying with us. Thank you so much for taking the time to share your valuable feedback about your stay. I am sorry that you found our Superiour room small. We do have larger rooms available, in different room categories. I have updated your profile accordingly with your preferences and looking forward to welcoming you back at Best Western Premier Roosevelt Nice.Kind regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

Danilo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was small and the Toilet door knob was broken otherwise it was a wonderful stay!
2023년 10월에 3박 숙박함
답변 제공: Francesca 님, 2023년 11월 1일
Dear Danilo,Thank you very much for staying with us and for your valuable feedback. . We are glad that you enjoyed our service. We are sorry that you found our Classic room small. We do have larger rooms available, in different room categories. We have updated your profile accordingly with your preferences and looking forward to welcoming you back at Best Western Premier Roosevelt Nice.Kind regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Bernice

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jean-jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Eva Cathrin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and helpful. Nice to have a bar on site, great location — close to lots of shopping, restaurants, and a short walk to the beach. Rooms were nice and had everything we’d need.
2023년 9월에 3박 숙박함
답변 제공: Francesca 님, 2023년 10월 6일
Dear Elizabeth,Thank you for your positive review! We are delighted that you enjoyed your stay at the Best Western Premier Hotel Roosevelt. Do not hesitate to visit us again during your next stay in Nice. Best Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Bao-Hsuan

2023년 9월에 2박 숙박함
답변 제공: Francesca 님, 2023년 10월 5일
Dear Bao-Hsuan,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.*Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Francesca 님, 2023년 10월 5일
Dear Anthony,Thank you for choosing the Best Western Premier Hotel Roosevelt during your last stay in Nice. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again during your next stay in Nice.Warms Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Reece

2023년 9월에 3박 숙박함
답변 제공: Francesca 님, 2023년 10월 5일
Dear Reece,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again.Kind Regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfekt läge på lugn gata. Utmärkt service och frukostbuffe.
2023년 9월에 1박 숙박함
답변 제공: Francesca 님, 2023년 9월 14일
Dear Guest,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Francesca 님, 2023년 10월 5일
Dear Maria,Thank you for your positive review! We are delighted that you enjoyed your stay at the Best Western Premier Hotel Roosevelt. Do not hesitate to visit us again during your next stay in Nice. Kind Regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

Marina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Gemütliche kleine Hotel. Super Lage. Perfekte Personal ( hilfsbereit, höflich…). Leckere Frühstück. Zimmer ist etwas zu klein, aber gut eingerichtet. Leider unangenehme Geruch nach Abfluss im Zimmer. Trotzdem kann ich Hotel weiterempfehlen.
2023년 9월에 3박 숙박함
답변 제공: Francesca 님, 2023년 9월 6일
Dear Marina,Thank you very much for staying with us and for your valuable feedback. We are very glad to read that you loved your stay in general and it is very kind of you to recommend our hotel. We apologize for the incovenience in your room, thanks to your precious remark we will monitor it to ensure similar issues do not repeat themselves in the future. Thank you so much for choosing to stay at Best Western Premier Roosevelt Nice. We sincerely hope that we will have an opportunity to welcome you back. Kind regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Katarina Isabelle

2023년 8월에 8박 숙박함
답변 제공: Francesca 님, 2023년 10월 5일
Dear Katarina,Thank you very much for sharing your very positive experience with us. Looking forward to welcoming you back at Best Western Premier Roosevelt Nice.Kind regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Angharad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, beautiful hotel and exceptional staff!
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 22일
Dear Angharad, thank you very much for your charming comment. We would love to welcome you back very soon.

4/10 - 별로예요

Fatos

2023년 8월에 3박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 22일
Dear Fatos,Thank you for having chosen our hotel for your recent stay in Nice. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Unfortunately you have not left any more information on your feedback which could help us to improve our services.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 14일
Dear Kristen, thank you very much for this kind recommandation. We would be pleased to welcome you back soon. Best regards,

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic stay at this hotel, the staff went above and beyond to make sure we had a good visit. We were also upgraded to a bigger room upon check in!!
2023년 7월에 2박 숙박함
답변 제공: Francesca 님, 2023년 7월 29일
Dear Heaher,What a wonderful review! We don't know what to say other than a sincere thank you from all of us! We are so pleased that you liked everything about your stay and you enjoyed the free upgrade.We really look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice!Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Gustavo E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 7월에 3박 숙박함
답변 제공: Francesca 님, 2023년 7월 26일
Dear Gustavo, Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Geir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sandra Gammino - Responsable Hebergement 님, 2023년 8월 12일
Nous vous remercions d'avoir choisi le Best Western Premier Hôtel Roosevelt lors de votre dernier séjour à Nice. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous. Nous espérons vous accueillir à nouveau lors de votre prochain séjour à Nice. Bien cordialement,

10/10 - 훌륭해요

Muneeb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel.
2023년 7월에 3박 숙박함
답변 제공: Francesca 님, 2023년 7월 14일
Dear Muneeb,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Katia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 8박 숙박함
답변 제공: Sandra Gammino - Responsable Hebergement 님, 2023년 8월 12일
Chère Katia, Nous vous remercions d’avoir partagé votre expérience au sein de l’hôtel Best western Premier Hôtel Roosevelt. Nous sommes ravis d’apprendre que votre séjour a été un succès. Au plaisir de vous accueillir à nouveau. Bien cordialement,

8/10 - 좋아요

Alireza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 12일
Dear Alireza, Thank you for your wonderful feedback. I am delighted you had such an enjoyable stay and I look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice. Warm regards,

8/10 - 좋아요

Inggrayani

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 12일
Dear Inggrayani,What a wonderful review! I don't know what to say other than a sincere thank you from all of us! I am so pleased that you liked everything about your stay and that the joy and fun we have doing what we do were contagious. Please come visit us again. We love welcoming back friendly faces!Best Regards,

10/10 - 훌륭해요

Francini

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simplement le meilleur.
2023년 6월에 3박 숙박함
답변 제공: Francesca 님, 2023년 6월 28일
Cher Francini,Merci pour votre commentaire élogieux. Nous sommes ravi d'avoir contribué à la réussite de votre séjour et espérons vous accueillir de nouveau au Best Western Premier Hotel Roosevelt.Bien Cordialement,FrancescaPremière de Réception

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel with the most amazing comfortable bed! Best cocktail bar and the friendliest and most helpful staff. Will definitely be going back!
2023년 6월에 3박 숙박함
답변 제공: Francesca 님, 2023년 6월 26일
Dear Michelle,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and that you tried our Delano cocktail bar!We look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Warm regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manesh
If you are visiting nice I’ll suggest this hotel because it’s in the center and everything is reachable easily, from the beach to the train station, the staffs were amazing, they gave me an upgrade and they were saying good morning and goodbye to you every time
2023년 6월에 3박 숙박함
답변 제공: Francesca 님, 2023년 6월 20일
Dear Guest,We really wold like to thank you for your wonderful review.We are very glad to read your appreciation for our central location and for the quality of service of our fantastic staff.We look forward to welcome you back at Best Western Premier Hotel Roosevelt.Warm Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service and very good breakfast. Hotel is in the nice area.
2023년 6월에 4박 숙박함
답변 제공: Francesca 님, 2023년 6월 19일
Dear Katherine,We really thank you for your wonderful review and for staying with us. We are happy to read your appreciation for our customes service. Service is the heart of everything we do.We really hope to welcome you back at Best Western Premier Hotel Roosevelt next time you will be in Nice.Best Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Janay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 5박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 8월 12일
Dear Janay,Thank you for your wonderful feedback. I am delighted you had such an enjoyable stay and I look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice. Warm regards,

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel.
Excellent hotel. Well managed and well maintained. Good attention to details.
2023년 6월에 1박 숙박함
답변 제공: Francesca 님, 2023년 6월 15일
Dear Jean,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Best Regards,FrancescaAssistant Front Office Manager

6/10 - 괜찮아요

Carolina

별로예요: 직원 및 서비스, 객실의 편안함
No más que dos dias…
Hotel muy oscuro… ascensor pequeño no caben dos personas con maleta. Baño con algunos detalles que no gustan mucho. Mi agitación miró a un patio trasero de solo techos solo porque llegue más tarde a hacer el check in. El servicio del desayuno muy malo. No hay mucha intención de atender o por último de recoger cosas del desayuno . Lo bueno es la ubicación.
2023년 6월에 2박 숙박함
답변 제공: Francesca 님, 2023년 6월 12일
Dear Carolina,We were truly humbled to have you staying with us. Thank you so much for taking the time to share your valuable feedback about your stay. We are very sorry to read that a list of points did not meet your expectations and just our very central location satisfied you, we really apologize for it.It is true that our lift is smaller than the standards, but it also true that our hotel is in a historical building, a very little "gem" in the heart of Nice and for this reason we need to adapt to it. We understand that the city view could be better than the view from the rooms located in the internal side of our building, but they are a lot appreciated by our most noise-sensitive guests. We always do our best in order to satisfy all the requests, even if they are upon availability, and this is why we offered to a free upgrade in our Executive room.About the breakfast service, we wil monitor it but we really want to assure that our whole staff is always at your complete service, as you can read in most of the reviews.Thank you so much for choosing to stay at Best Western Premier Roosevelt Nice. We sincerely hope that we will have an opportunity to welcome you back. Kind regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Agustin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, quiet area and great service and professionalism from the staff
2023년 5월에 3박 숙박함
답변 제공: Francesca 님, 2023년 6월 5일
Dear Gustin,We would like to sincerly thank you for your wonderful feedback and for mentionning our fantastic staff. We are very glad that you loved your stay with us and we really look forward to welcome you at Best Western Premier Roosevelt next time you will be in Nice.Best Regards,FrancescaAssistant Front Office Manager

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean, quiet location in Nice
The concierge was extremely friendly and helpful. The allowed us to check our bags for left luggage before check-in and after check-out. Great location.
2023년 5월에 1박 숙박함
답변 제공: Francesca 님, 2023년 5월 29일
Dear Heather,We thank you so much for your wonderful feedback and we are very glad to read that our staff offered to you a very high quality service during your stay.We really look forward to welcome you at Best Western Premier Roosevelt next time you will be in Nice!Best Regards,FrancescaAssistant Front Office Manager

10/10 - 훌륭해요

Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Sandra Gammino - Room Division Manager 님, 2023년 5월 26일
We thank you very much for sharing your experience in Le Roosevelt Best Western Premier Hotel.We are happy to know that you spent a very nice stay with us. Your comment contains very valuable information that will help us to improve our services.We would be pleased to welcome you back.