Dear Guest, thank you for your evaluation & comment. Our hotel offers up to 8 room types, from 12sqm to 25sqm.We invite you to book a larger room type during your next stay and for more comfort.Looking forward to welcoming you again very soon at the Riviera Collection****

Dear Laura, Thank you very much for your nice comments & great evaluation!We hope to see you again very soon at the Riviera Collection****!Kind regards

Chère LauraNous aimerions en savoir plus sur votre mécontentement.N'hésitez pas à nous relater les soucis que vous avez rencontrés et nous espérons pouvoir y apporter une réponse qui vous permettra d'apprécier un nouveau séjour au Riviera Collection****.Bien cordialement

Dear Corinne, Thank you for your nice evaluation!We look forward to welcoming you again very soon at the Riviera Collection****!

Dear Carlos AlbertoThank you for your evaluation!We look forward to welcoming you again very soon at the Riviera Collection****.For more space, we suggest you to book a superior or executive room.Kind regards

Dear M. Jeffrey,Thank you so much for the amazing review regarding your stay at Le Riviera Collection ****We look forward to welcoming you again someday in the beauiful sunny city of Nice.Regards

Dear Andrea, Thank you for your nice review & evaluation!We look forward to welcoming you again very soon at the Riviera Collection for a sunny stay in Nice!

Dear KaiThank you so much for your nice review and evaluation!We hope to see you again very soon at the Riviera Collection****.

Dear HenrikThank you so much for your fantastic evaluation! We look forward to welcoming you again in the future at the Riviera Collection****

Cher FlorianNous vous remercions pour votre commentaire ainsi que votre évaluation. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement au Riviera Collection****.

Chère Michèle,Merci pour cette note très positive concernant votre séjour à l'Hôtel Riviera Collection ****Nous espérons vous accueillir de nouveau sous le soleil niçois.Cordialement

Sehr Geeherte Alisha,Vielen Dank für Ihren wunderbaren Kommentar zu Ihrem Aufenthalt im Riviera Collection ****Wir freuen uns, Sie wieder in der wunderschönen Stadt Nizza begrüßen zu dürfen.Mit freundlichen Grüße,

Dear Kamilla,Thank you for your review regarding your stay in the Riviera Collection ****We look forward to welcoming you again in the beautiful city of Nice.Best regards

Dear Veronica,Thank you so much for your review regarding your stay in our establishment.We look forward to welcoming you again soon in the beautiful city of Nice.Best regards

Chère Karine,Merci beaucoup pour votre commentaire concernant votre séjour au Riviera Collection ****Au plaisir de vous accueillir de nouveau pour votre prochain séjour niçois.Cordialement

Dear NeilThank you for your evaluation.We look forward to welcoming you again very soon in the future!Kind regards

Dear BjarkeThank you for your review and evaluation.We are sorry the room you booked didn't meet your exepctations, we would have been happy to allocate you another room on street side but hotel was indeed fully booked during Holidays period.We hope we will welcome you again in the future.Kind regards

Dear Sylwia,Thank you so much for the beautiful review regarding your stay at Le Riviera Collection ****We look forward to welcoming you again someday in the beautiful city of Nice.Regards

Dear GuestThank you so much for your fantastic evaluation!We look forward to welcoming you again very soon at the Riviera Collection**** for a sunny stay in Nice :).

Dear DavidThank you very much for your very nice review and evaluation!We look forward to welcoming you again soon at the Riviera Collection****

Cher Rodolphe, Nous vous remercions pour ce sympathique commentaire et espérons vous accueillir à nouveau très vite au Riviera Collection****!

Dear John, Thank you for your nice review!We hope to see you again very soon at the Riviera Collection for a fantastic stay in Nice !Kind regards

Cher MathieuNous vous remercions sincèrement pour ce très agréable commentaire et espérons vous accueillir à nouveau très vite au Riviera Collection****!Bien cordialement

Dear Tonya, Thank you so much for your nice review!We look forward to welcoming you again very soon at the Riviera Collection**** during your next visit to sunny Nice :).Kind regards

Cher clientNous vous remercions pour votre évaluation. Nous sommes ravis que votre séjour au Riviera Collection**** vous ait plus et espérons vous recevoir à nouveau très vite.Bien cordialement

Dear NiclasThank you for your nice review and evaluation!We hope you spend a nice sporty weekend in Nice!We look forward to welcoming you again nest year!Kind regards

Dear MagdalenaThank you very much for your very nice review and fantastic evaluation! We look forward to welcoming you again very soon at the Riviera Collection**** for a sunny stay in Nice :).

Dear DanielThank you for your evaluation.We look forward to welcoming you again at the Riviera Collection**** in the future.Kind regards

Chère Adriana, Nous vous remercions sincèrement pour votre évaluation suite à votre récent séjour au Riviera Collection**** et espérons vous accueillir à nouveau très vite chez nous!Bien cordialement

Dear JonathonWe are very sorry about your recent stay with us.Thank you for your explanation but we also need to explain, if future clients read your comments.Your wife's apple pro pods HAVE NOT BEEN STOLEN by our staff, who we trust for years. We DON'T HIRE 3rd cleaning company as the whole team of the hotel (reception/breakfast/cleaning/management) are employees of our company. We don't know why you assert such incorrect information. Moreover, our reception manager tried to help you with the application "localization" on your wife's Iphone and localization of the air pods indicated Nice City Center on the map. We all guess that your wife lost her ai pods in the city and nobody at the hotel is responsible for that. We are very sorry you didn't appreciate the Riviera Collection, the property is a VIP one since its opening in July 2021 and we are sincerely involved into our guests satisfaction, comfort & security. We hope to have another chance to welcome you in the future, in other circumstances. But please keep in mind that our team members are confidence persons and we cannot accept that you treat them as you did.Kind regards

Dear GuestWe hope to see you soon again at the Riviera Collection****!Thank you for your nice evaluation.

Dear KandaceThank you so much for your nice review! We look forward to welcoming you again very soon at the Riviera Collection****!Kind regards

Dear Alejandra, Thank you for this fantastic evaluation!We look forward to welcoming you again very soon in sunny Nice!

Chère JohanneNous vous remercions sincèrement pour cette belle évaluation et espérons avoir le plaisir de vous accueillir à nouveau très vite!Bien cordialement

Liebe Frau Julia,Zunächst einmal bedanken wir uns für das Kompliment bezüglich der Einrichtung und der Lage und freuen uns, dass es Ihnen gefallen hat.Wir danken Ihnen auch für Ihre Kritik, die uns hilft, uns kontinuierlich zu verbessern. Wir werden Ihre Unzufriedenheit dem Housekeeping-Team mitteilen, damit dieses mehr auf Details achten kann. Was das Upgrade betrifft, haben wir ein kleines Hotel mit 36 Zimmern und es ist für uns schwierig, ein Upgrade durchzuführen, insbesondere für ein Dreibettzimmer, wie Sie es reserviert hatten. Unsere einzige Option ist die Junior Suite, aber sie waren bereits alle ausgebucht (nur 3 verfügbar). Glauben Sie mir, wir hätten Ihnen gerne ein Upgrade angeboten, wenn wir könnten.Was das Frühstück betrifft, können trotz unserer Wachsamkeit bestimmte frische Produkte durch die Sonne und die Hitze des Raumes am Morgen beeinträchtigt werden. Wir tun jedoch unser Bestes, um zu verhindern, dass die Produkte ein unappetitliches Aussehen annehmen.Wir danken Ihnen nochmals für Ihren Kommentar und hoffen, dass Sie uns erneut besuchen, um die vorgenommenen Verbesserungen zu sehen.Mit freundlichen Grüssen,Das Riviera Collection-Team

Cher Thomas, Merci d'avoir choisi le Riviera Collection pour votre séjour. Nous sommes ravis que l'établissement et sa localisation vous ait plu. A bientôt pour votre prochain séjour à Nice.

Bonjour HenrikMerci pour cette très bonne note, nous sommes heureux de savoir que vous avez passé un bon séjour dans notre établissement. A bientôt lors de votre prochain séjour.

Dear GordonThank you for your evaluation. Hotel rates in Nice are sometimes higher than usual, especially during huge events, summer high season, etc... You can get lower rates from November to March, which is more the low season for Nice city.Kind regards

Dear Amaan, Thank you for your nice review further to your recent stay at the Riviera Collection****.We look forward to welcoming you again very soon for a sunny stay in Nice.Kind regards

Cher Alessandro, Nous sommes navré d'apprendre que vous n'avez pas été satisfait de votre séjour. L'avis de nos clients étant très important pour nous n'hesitez pas à nous envoyer un mail pour nous faire part des problèmes que vous avez rencontrés. Bien cordialement

Dear Solange, We are sorry that your experience at our establishment was not satisfied. At each check-in, we explain to our guests what services are included in the reservation they have made, including breakfast. After checking with our receptionist, he certifies that he told you that breakfast was not included, and it is clearly written in our file that you did not take breakfast, moreover, when you made your reservation you chose not to take breakfast. There is no threat of a negative rating as this is not possible. Nevertheless, it is obvious that we cannot leave an unpaid bill and we therefore report any such behavior.As far as the room is concerned, you chose a classic triple room with a baby, but as this type of room doesn't allow you to install a cot, we upgraded you to a King room for greater comfort. Only the Junior Suites are equipped with sofa beds, while the triple rooms have bench seating. We took the time to send you a message asking if you needed a sofa bed as we saw you were coming with your baby, you never replied.You should have informed us at the time of booking that you needed a cot, we would have suggested you book directly a King room (since you were upgraded after all...) and not the triple room. As for the staff, we have a receptionist who speaks perfect Spanish, but unfortunately you didn't get a chance to meet him. As far as location is concerned, our guests very much appreciate the hotel's location in the "Quartier des Musiciens", which is quiet and very convenient for reaching Old Nice or the Promenade des Anglais within walking distance (7 minutes). When booking a hotel, you should check the location on a map and indicate whether it looks good to you before traveling. Hoteliers can do wonders but are not in a position to change the location of the hotel :) Once again, we apologize for any inconvenience you may have experienced during your stay, we do our best every time to meet our customers' expectations. Sarah - Manager - Riviera Collection Hotel****

Cher Adrian, Nous somme heureux de savoir que vous avez apprécié votre séjour à l'hôtel Riviera Collection**** et nous espérons vous revoir très vite ! A Bientôt L'équipe du Riviera Collection ****

Dear HiuThank you for your nice evaluation! We look forward to welcoming you again very soon at the Riviera Collection****!

Cher Ally, Vous avez laissé une évaluation suite à votre récent séjour mais nous ne pouvons malheureusement pas comprendre ce qui a pu se passer pour mériter une telle note, vous ne laissez aucun détail sur votre séjour. N'hésitez pas à envoyer un mail plus explicite à manager@hotelrivieracollection.com. Nous vous remercions par avance

Dear HannesThank you very much for this nice evaluation!We look forward to welcoming you again very soon at the Riviera Collection****!Kind regards

Cher client,Nous ne pouvons malheureusement pas avoir de détails sur ce qui vous a moins plu lors de votre séjour chez nous.Nous espérons avoir une nouvelle occasion pour vous proposer un séjour parfait au Riviera Collection**** sous le soleil Niçois!

Cher PaulNous vous remercions sincèrement pour votre belle évaluation suite à votre récent séjour au Riviera Collection**** et nous espérons vous accueillir à nouveau très vite au Riviera Collection pour un séjour sous le soleil Niçois!

Dear Per OlofThank you very much for this fantastic review & evaluation! We look forward to welcoming you again very soon at the Riviera Collection****!Kind regards

Dear DariaThank you for your comment & evaluation.We look forward to welcoming you again very soon at the Riviera Collection****!

Dear MikaelThank you so much for your nice review & evaluation! We look forward to welcoming you again very soon at the Riviera Collection****. Kind regards