Dear Madam/Sir, Thank you for the wonderful review from your stay with us at Chalet Ivy. Thank you for the wonderful compliments of our associates, which I will be delighted to share with the teams to show them the well deserved recognition for their efforts to make Chalet Ivy our guests’ favorite hotel. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. With much appreciation, Makoto Iwasa, Hotel Manager

Dear Trahern, Thank you for staying with us and for posting your review. We're glad to hear that you enjoyed our facilities and services. It's always helpful to see what our guests enjoy about their experience so that we can continue providing excellent services. We'd like to share your compliments with our staff. We definitely look forward to welcoming you back again in the years to come! With much appreciation, Makoto Iwasa, Hotel Manager

고객님께 이번 여행에서, Chalet Ivy를 이용해 주셔서 대단히 감사합니다. 즐겁게 투숙하셨다고 하니 큰 영광입니다. 고객님의 마음 따뜻해지는 후기 또한, 한국인 직원을 비롯해 직원 모두에게 큰 격려가 되었습니다. 다시 한 번, 감사의 말씀을 드립니다. 다음 기회에도, 저희 Chalet Ivy에 찾아 주실 날을, 직원 모두가 진심으로 기대하고 기다리고 있겠습니다. 호텔 메니저 이와사 마코토

Thank you for compliment the location and for recognizing our staff; we will be sure to share your comments with the entire team!We look forward to having the opportunity of welcoming you back in the future.With much appreciation,

Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we hope to welcome you back to Chalet Ivy Hirafu soon!With much appreciation,

Thank you for staying at Chalet Ivy.Thank you for your warm words of encouragement for our staff .We will do our best to respond to a wide range of customer comments.We look forward to welcoming you again.With much appreciation,

Thank you very much for choosing Chalet Ivy.We appreciate your kind words of praise for our staff.Your kind words are a great encouragement to our staff.We look forward to welcoming you back to Niseko.With much appreciation,

Thank you for choosing Chalet Ivy Hirafu.We look forward to welcoming you back to Niseko.With much appreciation,

Thank you very much for choosing Chalet Ivy Hirafu.It is a great honour to receive so many kind words from you, and it is a great encouragement to our staff.We will continue to make every effort to make your stay with us even more enjoyable.We look forward to seeing you again soon.With much appreciation,

Thank you for choosing Chalet Ivy Hirafu.We are truly pleased to hear that you enjoyed your stay with us.However, we are very sorry for the inconvenience you experienced with the shuttle bus.We hope that you will come back to our hotel again when you have a chance to visit Niseko again. We look forward to seeing you again.With much appreciation,

Thank you for staying at Chalet Ivy Hirafu.Thank you for your warm words of encouragement for our staff and Breakfast .If you have a chance to visit Niseko again, please visit our hotel.we greatly look forward to serving you again.With much appreciation,

Thank you very much for choosing Chalet Ivy　Hirafu this year.We would also like to thank you for your valuable feedback.We take your comments very seriously and will consider them in order to improve our business in the future.We look forward to your continued patronage of Chalet Ivy Hirafu in the future.With much appreciation,

Thank you very much for choosing Chalet Ivy Hirafu.We are truly honoured to have been able to assist you in making your trip a memorable one.We will continue to create a comfortable environment for our guests.We look forward to welcoming you back to Niseko.With much appreciation,

Thank you for taking time to review your recent stay and for choosing to stay with us at Chalet Ivy Hirafu. We are ecstatic to hear about all your wonderful experiences and hope to welcome you back again for more!With much appreciation,

この度は、シャレーアイビーをご利用いただきまして誠に有難うございます。ご滞在をご堪能頂けたご様子、誠に光栄に存じます。またニセコにてお迎えできます日を、従業員一同心よりお待ち申し上げております。

この度は、シャレーアイビーをご利用いただきまして誠に有難うございます。またニセコにお越しの機会がございましたら、次回も是非当ホテルにお越し頂ければ幸いでございます。また、お会いできます日を従業員一同心よりお待ち申し上げております。

この度は、シャレーアイビーヒラフをご利用いただき誠に有難う御座います。ご宿泊にご満足いただけたご様子、誠に光栄に存じます。saiki様のまたのお帰りを、従業員一同、心よりお待ち申し上げております。

Thank you for staying at Chalet Ivy.Thank you for your warm words of encouragement for our staff .We will do our best to respond to a wide range of customer comments.We look forward to welcoming you again.With much appreciation,Chalet Ivy Hirafu

Thank you for using our hotel.We look forward to welcoming you again.With much appreciation,

Thank you for staying at Chalet Ivy.Thank you for your words of encouragement for our rooms .We will do our best to respond to a wide range of customer comments.We look forward to welcoming you again.With much appreciation,

感谢你选择常春藤木屋。我们期待着再次欢迎您的到来。

Thank you for your kind words. We appreciate your response and we look forward to having the opportunity of welcoming you back in the near future. With much appreciation,

Thank you for choosing to stay with us at Chalet Ivy and sharing with us your experience from your stay.We are ecstatic to hear about all your wonderful experiences with us and hope to welcome you back again for more!With much appreciation,

Thank you for using our hotel.We look forward to welcoming you again.With much appreciation,

Thank you very much for choosing Chalet Ivy Hirafu.It is a great honour to receive so many kind words from you, and it is a great encouragement to our staff.We will continue to make every effort to make your stay with us even more enjoyable.We look forward to seeing you again soon.With much appreciation,

Thank you for choosing to stay with us at Chalet Ivy and sharing with us your experience from your stay.We are ecstatic to hear about all your wonderful experiences with us and hope to welcome you back again for more!With much appreciation,

Thank you for choosing Chalet Ivy Hirafu.We are glad that you had a relaxing stay with us.We look forward to welcoming you again.With much appreciation,

Thank you for choosing Chalet Ivy Hirafu.We are honored to hear that you were satisfied with your stay with us.We would like to thank you again for your kind words of praise regarding our staff and service.We will continue to create a comfortable environment for our guests.We look forward to welcoming you back to Niseko.Chalet Ivy HirafuGeneral ManagerMakoto Iwasa

Thank you for your kind words. We appreciate your response and we look forward to having the opportunity of welcoming you back in the near future. With much appreciation,Makoto Iwasa, General Manager

Thank you for staying at Chalet Ivy.Thank you for your warm words of encouragement for our staff　and Breakfast .If you have a chance to visit Niseko again, please visit our hotel.we greatly look forward to serving you again.With much appreciation,Makoto Iwasa, General Manager

Thank you for choosing Chalet Ivy Hirafu.We are very happy to hear that you were satisfied with our staff and breakfast.We look forward to welcoming you back to Niseko.With much appreciation,Makoto Iwasa, General Manager

非常感谢您选择我们的酒店。我们很高兴听到你在我们这里住得很愉快。我们期待着欢迎你再次来到新雪谷。非常感谢您的入住。总经理岩佐诚

Thank you for providing feedback on your recent experience at our hotel. I am sorry that the overalll experience didn't meet your expectation, your feedback is very important to us as it provides us with valuable information on how we Can improve on providing better service. I do trust that we will have the opportunity to welcoming you back to our hotel in the near future. Your patronage and continued loyalty are very much appreciated.Thank you,General Manager Makoto Iwasa