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홀리데이 인 익스프레스 & 스위트 노갈레스, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 노갈레스, IHG 호텔
850 W Shell Rd, Nogales, AZ

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 795개 이용 후기 중 532개" "
평점 8 - 좋아요. 795개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 795개 이용 후기 중 47개" "
평점 4 - 별로예요. 795개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 795개 이용 후기 중 12개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

SERGIO

별로예요: 숙박 시설 상태 및 시설
Lugar es bueno pero estaban en remodelación y el desayuno era básico para llevar y el precio es muy alto
2024년 3월에 1박 숙박함

8/10 - 좋아요

Delia

Estaba en remodelacion y algunos detalles de acceso a la propiedad pero la habitacion excelente amplia comoda y limpia El extractor del baño no funciono
2024년 2월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 - 좋아요

Ivan

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy Bueno
2024년 2월에 3박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Lo esperamos al regreso.

10/10 - 훌륭해요

Maria

2024년 2월에 1박 숙박함

8/10 - 좋아요

Glenda 님, Bellevue

연인과의 여행
Comfortable rooms. Quiet. Good location.
2024년 1월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 - 별로예요

MARCO

가족 여행
Website is misleading. No where does it say that breakfast is carry out
2024년 1월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 - 별로예요

Julio 님, Delhi

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not clean. I understand the hotel is under renovation but that does not mean the room has to be dirty.
2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 - 별로예요

Christina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This had such good reviews on Expedia, I was shocked by the state of the property - either some of these reviews are not real or people have pretty low standards. First, it's not okay to not tell people when the hotel is under major construction. We would have chosen another hotel - services were limited here. Second, and outside of the construction issues, we had to stay on the only floor not being worked on, and I can say the construction is about two decades overdue. Our room was spacious but really old, the hallway smelled bad, people were clearly smoking on a nonsmoking floor, the carpet was dirty, things in our room were broken or repaired badly, and it was overall not worth what we paid to stay there. I will say that I would have given it a worse review if the people working there weren't so nice. All the staff we encountered were great, and here's hoping the upgrades in progress are significant.
2023년 12월에 3박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
El Hotel se encuentra en remodelación, tiene varias áreas cerradas, como escaleras de emergencia. La habitación no fue la que solicitamos, nos dijeron que era la única que estaba disponible, no había sábanas para el sofá-cama la solicitamos y nos las dieron incompletas. El área de desayuno no funcionaba, había una persona que te servía como un lunch y te lo llevabas a la habitación.
2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great spot close to border. Clean and friendly
2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 28일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

marcelino

아이를 동반한 가족 여행
Hotel is under remodeling. I was not given the room I requested.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christie 님, Oakland

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

FRANCISCO

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
En remodelacion No cuenta con algunos servicios
2023년 12월에 1박 숙박함

8/10 - 좋아요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

rodrigo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquilo
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

HECTOR MARTIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is very comfortable and able to relax nicely.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Pilar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

MANUEL ARTURO BARRANTES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Caroline

2023년 5월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
Thank you

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Pedro Exivel

2023년 5월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 - 별로예요

Patricia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Booked suite unavailable construction. Traveling with 2 dogs. Come into states to get groceries since we live in Mexico. No good areas to walk dogs. Front desk associate very rude. Homeless people hanging out in lobby.
2023년 5월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very impressed with the cleanliness of the room!!!
2023년 4월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

William 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location very close to the boarder
2023년 4월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

ROCIO

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful.
2023년 4월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Emily

2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Myron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always our fav place to stay in this area.
Clean room, no disrepair seen. Great and well supplied comp Breakfast. Quiet room due to good original construction., compared to other places with paper thin walls/floor/ceilings. Clean modern TV/remote and many channels compared to others in area.
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Patrick

2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great restaurant. Clean & comfy.
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 - 별로예요

Alec

반려동물 동반 여행, 가족 여행
I have been staying at this property for years, and it just seems to get worse. Fewer amenities, one hotel key per room, being charged extra fees, dirty carpets... I'll be staying elsewhere in the future.
답변 제공: Elizabeth 님, 2023년 4월 11일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Juan M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 11일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Sergio

2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 5일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Jaime u 님, Hermosillo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las habitaciones cómodas y limpias. El desayuno bueno y la dama que atiende el desayuno muy amable.
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
Gracias por tomarse el tiempo de completar nuestra encuesta en referencia a su reciente estancia en Holiday Inn Express Nogales. Nuestra meta para todos nuestras huéspedes es complacerlos en todo los departamentos del hotel. Su opinión es muy importante para nosotros. Y esperamos verlo pronto de vuelta.

6/10 - 괜찮아요

LINDA LUZ

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check in not so fast. Clean and quiet
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 21일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service! Good breakfast selection!
Absolutely beautiful hotel! The pool and jacuzzi were available, but not usable in my opinion. Probably due to lack of maintenance in the off season. However I have never received better service, or free breakfast at any hotel! The only reason a three for comfort was given, was due to the fact that the people in my room before me, broke the bunk bed my children were to sleep on. So they gave us a twin and a rollaway that were very uncomfortable. Even with the mishap, because of the great service, we will be returning!
2023년 3월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 31일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Miguel Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELENTE
Excelente hotel
2023년 3월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 31일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that the beds are so comfortable and the pillows are also! The breakfast choices were great and good coffee. My car was safe the hotel was clean and my room heater worked great! plus we were close to shopping centers.
2023년 3월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 13일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soo

10/10 - 훌륭해요

Lucia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cuartos muy amplios y limpio
2023년 3월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 9일
Gracias por tomarse el tiempo de completar nuestra encuesta en referencia a su reciente estancia en Holiday Inn Express Nogales. Nuestra meta para todos nuestras huéspedes es complacerlos en todo los departamentos del hotel. Su opinión es muy importante para nosotros. Agradecemos su lealtad , Y esperamos verlo pronto de vuelta.

8/10 - 좋아요

Jorge

답변 제공: Elizabeth 님, 2023년 3월 31일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Georgina

2023년 3월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 9일
Thank you,

10/10 - 훌륭해요

Fabian

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the tasty coffee and I enjoyed speaking with the girl in the front whom I believe was Yulissa - I could be wrong on the name. She was very nice and hospitable. She accommodated my requests for towels with ease.
2023년 2월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 2일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Jane

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean; large rooms; front desk very nice & efficient Rooms a little dated
2023년 2월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 2일
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Elizabeth

2023년 2월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 9일
Thank you,

10/10 - 훌륭해요

Miguel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
2023년 2월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 2일
Gracias esperamos verlo de nuevo pronto

8/10 - 좋아요

Jorge Humberto

2023년 2월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 3월 9일
Gracias por tomarse el tiempo de completar nuestra encuesta en referencia a su reciente estancia en Holiday Inn Express Nogales. Nuestra meta para todos nuestras huéspedes es complacerlos en todo los departamentos del hotel. Su opinión es muy importante para nosotros. Agradecemos su lealtad , Y esperamos verlo pronto de vuelta.