Hi Liberty,Thanks for your 10/10.Warm Regards,Mel

Hi Nicholas, I am sorry we did not meet your expectations during your recent stay. We moved you from the courtyard apartment on the day you requested as you felt it was too noisy near the pool. There was no mention during your stay that you felt either of the apartments were not cleaned to a satisfactory standard, we would have sent housekeeping back if this was brought to our attention. I am sorry to hear you felt the move to the townhouse apartment a the top of the property was still noisy. Please contact us directly if you wish to discuss further. Warm Regards,The Team at The Rise Noosa

Thanks Jarrod

Hi Chris, We loved having you stay with us, look forward to seeing you and your family in Noosa again soon - have a great year ahead - Derek & The Team @ The Rise Noosa.

Hi Suzi, Thank you for your time in providing a feedback regarding your stay with us. I'm glad to see that you've enjoyed your stay and the view. We hope to seeing you again sometime soon. Kind Regards

Thanks for the feedback, we hope to welcome you back soon!

Thnaks for the review!

Dear Sohail Thankyou for you review we are so glad you had a fantastic stay.

Thanks for the great review guys, we hope to welcome you back soon!

Hi Damia So great to have you back again and glad you had another enjoyable stay with us Thank you for the review we appreciate it! Look forward to welcoming you back Kind regards Manager

Thanks for 10/10 Paula, we hope to have you come back and have another great stay shortly!

Thanks for choosing to stay with us. So sorry you had some hassles with the WIFI, normally it is fantastic, we have now resolved the issue with your apartment but apologies that it wasn't perfect for your stay We look forward to welcoming you back. Thanks

We are so sorry about the loss of internet access in U08, unfortunate the external service provider couldn't help. Our manager Simon was able to resolve the issue after a few different troubleshoots he was able to resolve the issue. Sorry, it was able to be done sooner.

We are so glad you enjoyed your time with us!

Hey Gabby, Thanks for your feedback, we are so sorry for any unruly guests that impacted on your stay. The road and any noise from it have never been an issue for guests in the past, sorry if it impacted on your enjoyment. Did you report the noise from other guests to security or reception so we could address the issue? Please accept our deepest apologies for your disturbance.

Hey Kellie, Thanks for the glowing review, we really appreciate it. We hope to welcome you back soon!

Hi Thanks for the feedback. Next time we will aim to score a 5! Thanks Bruce Manager

Hi Thank you for the great review. There are indeed stairs to access all units, the front apartments have less than 5, but to the rear of the building higher up the hill there is around 20-30 stairs involved depending on your apartment type. We are updating our guest info with a stair count so guests are prepared before they arrive. Thank you for your review we really appreciate it.

Hi Thank you so much for your review - we appreciate the feedback. We hope to see you back at the Rise soon. Thanks

Hi Thank you for the great review, We hope you enjoyed your stay in Noosa and look forward to welcoming you back to The Rise.

Hi Thank you so much for the great review - we hope to see you again soon Kenneth.

Hi Thank you for your review. We will get the gate looked at. I am sorry the spa wasnt nice for you, if it was cold it may have been refilled recently. Hope to see you again soon

Hi Thank you so much for the great Review Moira. We loved having you stay with us and look forward to seeing you soon.

Thank you for your reivew feedback We are glad you enjoyed your stay.

Thank you so much for the feedback - we are glad you enjoyed the Rise! We hope to welcome you again soon.

Thanks so much for the great review :)

Thanks for your review. Apologies you did not find the bed comfortable As bed preferences vary considerably we would ask you to address the issue at Reception so we can offer a solution. Kind Regards Reservations :)

Thank You :)

We apologise for the dining chair that was broken and as discussed a new set is on order. We thank you for your feedback

Thanks for your great feedback :)

Thank you very much for your review :)

Thanks Mel we look forward to welcoming you back :)

Thanks for the great review we agree the Penthouses have amazing views :)

Thankyou for your great review :)

Thank you we look forward to welcoming you back in the future.

Thankyou :)

Thankyou :)

Hi Thanks for your feedback i can address a few of your issues. The floors are all vacuumed and mopped but perhaps there was beach sand which can be difficult to fully resolve in one clean our apologies for this it is a very busy time with guests departing and arriving on the same day. The Reception is opened every day but the weekends are 9am-2pm. There are wifi codes given when you checkin and we give out further on request. Hopefully we can we welcome you again sometime :)

Thanks Tracy :)

Thanks so much Leanne :)