고급 침구, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

컴포트 호텔 그레이트 야머스 여행 후기

3 out of 5
컴포트 호텔 그레이트 야머스
14 Albert Square, Bonnie House, Great Yarmouth, England

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 352개 이용 후기 중 74개" "
평점 8 - 좋아요. 352개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 352개 이용 후기 중 87개" "
평점 4 - 별로예요. 352개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 352개 이용 후기 중 28개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Martin

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quite rundown and in need of some TLC. Lack of staff top. And no notification of our booking
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very comfortable
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Helen

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Comfort. NOT
The location was perfect however our room was a complete let down. The radiator didn’t work and instead we had a portable electric heater which gave us the heat however at night we wouldn’t use it and on one night we wake up cold it was good the weather improved for our stay. However we hardly slept as the bed was very uncomfortable and squeaks every time you moved. To get any hot water you would have to leave the water running for at 7minutes to get any but often no pressure so it wouldn’t push through to the shower. On the positive side the staff was all fantastic very friendly and helpful and they did offer to move us when spoke to them.
2023년 4월에 5박 숙박함

6/10 - 괜찮아요

Joseph

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rob

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: DM 님, 2023년 3월 25일
Thank you for your review

10/10 - 훌륭해요

Teresa

2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 3월 20일
Thank you for your review, your feedback is important to us. We are pleased you enjoyed your stay and look forward to seeing you again soon.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 3월 20일
Thank you for your review, your feedback is important to us. We are pleased you enjoyed your stay and look forward to seeing you again soon

10/10 - 훌륭해요

Linda

Weekend away ..
Lovely clean friendly hotel to stay in ..
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 3월 20일
Thank you for your review, your feedback is important to us. We are pleased you enjoyed your stay and look forward to seeing you again soon.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: DM 님, 2023년 2월 23일
Thank you for your review. Your feedback is important to us. We are pleased you enjoyed your stay and look forward to welcoming you back soon.

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were very friendly and helpful. Room was dated bathroom very cramped and in need of refurbishment. The hotel was in a good location and was value for money .
2023년 2월에 1박 숙박함
답변 제공: DM 님, 2023년 2월 20일
Thank you for your review your feedback is important to us.

10/10 - 훌륭해요

Sarah

2023년 2월에 1박 숙박함
답변 제공: DM 님, 2023년 2월 20일
Thank you for your review your feedback is important to us. We are pleased you enjoyed your stay.

2/10 - 너무 별로예요

Glenn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bedroom was two single bed and tv didn’t work it worst hotel ever
2023년 2월에 1박 숙박함
답변 제공: DM 님, 2023년 2월 20일
Thank you for your review. You were placed in a super king instead of a double. Yes the super king are two singles zip linked to make a bigger bed this is standard in all hotels so they can accommodate for singles or superior beds.

6/10 - 괜찮아요

Natalie

2023년 2월에 1박 숙박함
답변 제공: DM 님, 2023년 2월 13일
Thank you for your review your feedback is important to us.

8/10 - 좋아요

Karen

2023년 1월에 1박 숙박함
답변 제공: DM 님, 2023년 1월 24일
Thank you for your review, your feedback is important to us

6/10 - 괜찮아요

Kenny

좋아요: 직원 및 서비스
별로예요: 청결 상태
Average
Receptionists were friendly, breakfast was nice with the added touch of asking for scrambled eggs with no issues, the room was ok, stains on several place on the floor, bed was alright to sleep in
2022년 10월에 2박 숙박함
답변 제공: DM 님, 2022년 10월 26일
Thank you for your review your feedback is important to us.We are updating the hotel and hope you will return to see the progress.

10/10 - 훌륭해요

Mark

2022년 10월에 1박 숙박함
답변 제공: DM 님, 2022년 10월 26일
Thank you for your review

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Short overnight stay with friends. Clean, comfortable beds, staff friendly and informative. Only very small issues with water temperature as it was tricky to regulate but manageable Easy access to everything we wanted to do in Great Yarmouth. Would stay again. Thanks
2022년 10월에 1박 숙박함
답변 제공: DM 님, 2022년 10월 14일
Thank you for your review your feedback is important to us.

10/10 - 훌륭해요

David

2022년 10월에 3박 숙박함
답변 제공: DM 님, 2022년 10월 14일
Thank you for your review your feedback is important to us.

8/10 - 좋아요

alan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: DM 님, 2022년 9월 26일
Thank you for your review your feedback is important to us.

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my partner stayed here over the weekend and we were very impressed by how lovely the reception lady called michelle was. She made us feel very welcome and had a laugh with her! Room was lovely, tidy, clean and great location! Would definitely stay again!
2022년 9월에 1박 숙박함
답변 제공: DM 님, 2022년 9월 26일
Thank you for your review your feedback is important to us.

8/10 - 좋아요

M

좋아요: 직원 및 서비스
2022년 9월에 1박 숙박함
답변 제공: DM 님, 2022년 9월 26일
Thank you for your review your feedback is important to u8s.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good shower was not not enough pressure and hard to get temperature right very fragile apart from that staff absolutely lovely night staff very good and reception great
2022년 9월에 2박 숙박함
답변 제공: DM 님, 2022년 9월 26일
Thank you for your review your feedback is important to us .We are pleased you enjoyed your stay and look forward to welcoming you back soon.

4/10 - 별로예요

Kim

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
NOT good value for money
Even though hotels.com said we could check in at 2pm we could not until 3pm. The room was up 2 flights of stairs ( no lift ) and I was on crutches due to an injury. The room 215 was a bit too small for a double room, not very clean floor. The longe was lovely though but drinks too expensive
2022년 9월에 5박 숙박함
답변 제공: DM 님, 2022년 9월 20일
Thank you for your review your feedback is important to us.

4/10 - 별로예요

Nicky

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Speechless.
2022년 9월에 2박 숙박함
답변 제공: DM 님, 2022년 10월 14일
Thank you for your review your feedback is important to us

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was lovely reception staff very helpful and friendly there was only 2 things that happend one was the beds thay need to keep a check on what rooms are double beds and single beds that needs to be updated and the restaurant food is absolutely lovely only one thing let them down was breakfast time so many people not happy how thay do the breakfast you need some one to keep an eye on all the food as it runs out very fast but we'll done to all the staff will definitely be coming back for another stay
2022년 9월에 2박 숙박함
답변 제공: DM 님, 2022년 9월 13일
Thank you for your review your feedback means a lot to us.We look forward to welcoming you back soon.

4/10 - 별로예요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
staff nice room clean that's the good part The bad part no lifts no food for us and only one plug socket in the room. Had wifi when you can get it. Very poor it took 15-45 mins to load if it loaded
2022년 9월에 6박 숙박함
답변 제공: DM 님, 2022년 9월 13일
Thank you for your review your feedback means a lot to us .We are in the process of looking into changing our Wi-Fi provider and it is not advertised that we do have a lift.

4/10 - 별로예요

Helen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crap
Bed was so uncomfortable pillows were hard we arrived 2.30 to be told we could not check in until 3 though specified 2 on website we were told she was going off shift so had to wait in bar area. When requested a drink their was no bar staff the receptionist huffily poured us a drink . I did not shower as bathroom was old dated and dirty looking will not stay again
2022년 9월에 1박 숙박함
답변 제공: DM 님, 2022년 9월 7일
We do inform guests that check in is from 15.00pm as housekeeping need time to thoroughly clean and we do not ask guests to leave till 11am.The pillows are choice brand standard.

10/10 - 훌륭해요

Barry

2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 9월 7일
Thank you for your review your feedback means a lot to us

10/10 - 훌륭해요

Lis

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2022년 8월에 3박 숙박함
답변 제공: DM 님, 2022년 9월 7일
Thank you for your review your feedback means a lot to us.

4/10 - 별로예요

Marilyn

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NO PARKING....NOISES.....SRINGS COMING THROUGH BEDS.
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 25일
Thank you for your review your feedback means a lot to us

8/10 - 좋아요

Sophire

2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 25일
Thank you for your review your feedback means a lot.

10/10 - 훌륭해요

Aaron

2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 25일
Thank you for your review we are glad you enjoyed your stay and look forward to you staying again

8/10 - 좋아요

Luca

가족 여행
좋아요: 객실의 편안함
good
It was a good hotel it was comfortable good location, the room had a weird smell tho
2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 18일
Thank you for your review your feedback means a lot to us

2/10 - 너무 별로예요

Ana

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 14일
We would liked if if you would of given us feedback of why you scored us low

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스
2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 15일
Thank you for your review

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
Really good hotel, right near loads of attractions but far enough away not to here them. The staff was amazing, really helpful and friendly.
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 14일
Thank you for your review your feedback is important to us. We are pleased you enjoyed your stay and look forward to you returning soon.

4/10 - 별로예요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Think they should drop the C in comfort
Very disappointed, stayed in 5 yarmouth hotels this year and ghis by far is the worst. In fact in in my top 3 worst ever. After checking in trying to drag a heavy case through a corridor laden with used linen. Head board not screwed to the wall, shower to hot or to cold and wouldnt stay in shower head bracket, noisy neighbours no courteous to other guests 2am paper thin walls, and only 1 double plug in the room. So tv, hairdryer, kettle and 2 mobile phone chargers was an issue. Same problem in corridor checking out at 10am.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely stay
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 14일
Thank you for your review your feedback means a lot to us

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst holiday
Awful stay, would not recommend this hotel to anyone! Fire alarms were constantly going none stop, Fire exit at front of hotel was locked so you couldn’t get out!
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 14일
Thank you for your review. We are aware the fire alarm was triggered and suspect it was somebody smoking in the hotel we cannot help the alarm going off in this circumstance

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean ..too many hairs on the chair🙄
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 14일
Thank you for your review your feedback means a lot to us. However it would of been better for you to inform us of your alleged complaint at the time of stay so we could of looked into it and rectified the situation at the time.

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Liked the closness to the beach but rooms and certain other areas were very tired looking
2022년 8월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 10일
Thank you for your review, your feedback means a lot to us. We do have some exciting new improvements happening soon in the hotel and hope you will return to see them.

2/10 - 너무 별로예요

Danielle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay.
The pictures are not accurate. The room I stayed in was horrendous! The place was filthy, stains on the floor, toilet roll over the floor in the main room not the bathroom! Shower was dirty. The worst place I have ever stayed in, would not ever recommend.
2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 9일
We are sorry you were not happy with your stay but as we discussed on the telephone you never reported any problems at the time of stay so we could of looked at the alleged problems

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Comfortable beds, clean and tidy, great breakfast and location, could do with an update but only here for one night so suits our needs
2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 8일
Thank you for your review your feedback means a lot to us. We have got some exciting new changes happening in the hotel soon and hope you will return to see them.

6/10 - 괜찮아요

Jaymee 님, BANBURY

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff very nice and welcoming.
2022년 8월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 8일
Thank you for your review, your feedback means a lot to us.

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Convenient for the sea front ok for a one night stop
2022년 7월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 8일
Thank you for your r4eview your feedback means a lot to us.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: DM 님, 2022년 8월 2일
Thank you for your review.

8/10 - 좋아요

Elecia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very nice. All staff were friendly and accommodating. Only problem was the breakfast, wasn’t that great, not very clear how to get it, and didn’t get half of what we ordered. But apart from that was an enjoyable stay and will definitely stay again. Also lovely garden outside with chickens which the children loved.
2022년 7월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 2일
Thank you for your review your feedback means a lot to us

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
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Rooms are dated - rear bedrooms very noisy especially when adjacent rooms are using facilities
2022년 7월에 1박 숙박함
답변 제공: DM 님, 2022년 8월 2일
Thank you for your review your feedback means a lot to us.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay the lady as u go in was great
2022년 7월에 2박 숙박함
답변 제공: DM 님, 2022년 7월 29일
Thank you for your review your feedback means a lot to us . We are glad you enjoyed your stay and look forward to seeing you again soon.