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앰배서더스 인 앤 스위트 여행 후기

2 out of 5
앰배서더스 인 앤 스위트
716 21st St., Virginia Beach, VA

이용 후기

6.0
평점 10 - 훌륭해요. 1001개 이용 후기 중 137개" "
평점 8 - 좋아요. 1001개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 261개" "
평점 4 - 별로예요. 1001개 이용 후기 중 169개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 207개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property manager Mohammad was the best part of our stay. He was kind, empathetic and he went above and beyond to improve our experience. The first room was infested with mold and reeked of it. The entry door did not stay shut. When I asked for a refund so I could stay somewhere else, the owner took my room keys back and refused to give me a refund. The initial paperwork I signed stated that you have 30 minutes to ask for refund… I was back within five minutes! He was not accommodating at all and laughed at me when I told him about the condition of the first room. Next, he told Mohammad to show me two other rooms. One was acceptable. The sheets had holes in them, the bathroom was dirty. There was hair from another guest on the floor and in the shower/tub. There was trash and. The floor at the head of the bed! There was no microwave or refrigerator. No pictures on the walls, it was terrible. Mohammed offered to bring me a refrigerator and a microwave and I accepted on the second day of the day. As far as I’m concerned, Mohamad gets five stars, but the rest of the place was a total dump. Not even worthy of one star.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Richard

2023년 10월에 3박 숙박함

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, safe, affordable
This was a good, clean, safe hotel. Especially for the price. I was traveling alone, so feeling safe was important. They did get my reservation wrong (I reserved a non-smoking, but they put me in a smoking.) Luckily, he clarified before I got to my room, and he fixed it. I already made reservations for my next stay here.
2023년 10월에 2박 숙박함

4/10 - 별로예요

michael

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room & bathroom size were HUGE for the price range. However there ants crawling around the sink/vanity, there was no hot water, the drainage of the sink was horrible, and there were holes in the bathroom ceiling. The staff was friendly & helpful and the property was safe. Would use again but with lower expectations.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Mamie

별로예요: 숙박 시설 상태 및 시설
The lock on the door was broken
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is run down and gross. Do not stay here
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Malcolm

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would Definitely Recommend!
A bit of a walk to the beach, but we’ll worth it for price and comfort! Thank you 🙏
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy with first day stay
The room was minimal. No refrigerator, microwave on the floor. The wall with the air-conditioning flooded the floor. Ruined the luggages, clothes and shoes. Stains on the Tv and mirrors. Very bad strong oder. We were offered an nother room the next day. It was a huge improvement.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Maria 님, Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is conveniently located near the beach. They were very accommodating. They let us do a late check out. They don’t clean your room for your stay and if you are going to the beach that is necessary.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Denis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs a update and clean much better shower was trash and water pressure and not clean enough in the bathroom
2023년 8월에 2박 숙박함

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 8월에 2박 숙박함

8/10 - 좋아요

tahani

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Every thing is good except bathroom ,microwave and fridge need renew
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Iuliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and welcoming manager
2023년 7월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2023년 8월 2일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.WE LOOK FORWARD FOR YOUR FUTURE STAY WITH US

10/10 - 훌륭해요

Resom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and clean.
2023년 7월에 2박 숙박함
답변 제공: THE MANAGEMENT 님, 2023년 7월 31일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

8/10 - 좋아요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2023년 7월 31일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

4/10 - 별로예요

Candice

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unclean. Dirty bathroom with hair and soap scum on the tub. Mold on the shower curtain. Roaches in the bathroom.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Michael

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was a good price in walking distance of Boardwalk. Although the cleanliness left much to be desired in my room, and there was a very odd smell (I couldn't pinpoint it) all over the place (inside my room and out). The bed unfortunately was as hard as a rock as well (in case anyone with back issues sees this).
2022년 8월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the dirtiest motel. Light switches, phone, remote, doors, door handles, windows, etc. had not been wiped down for many months. Mold and dirt in tub and on walls. Molding and dirty shower curtains. Bath towels were thin and size of dish towel. Roaches in bathroom and ceiling falling.
2022년 7월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

Valerie

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We walked into our room to see that there was already a family checked in to the room; A FAMILY OF ROACHES!!!! We let the front desk know there were roaches in our room and the front desk offered to switch rooms but we declined. On top of that the windows were broken and being held together by tape, the white towels in the bathroom had brown stains, lights didn’t turn in properly, there was an awful smell in the room, the carpets were disgusting and TV hardly worked. The front desk gentleman was extremely pushy. He stated that there were no roaches, they were “garden bugs” and he could find us a room that didn’t have “garden bugs”. We declined again. After 5 minutes he came to our room and kept insisting on staying, my husband must have told him “No” over 10 times. He followed us all the way to the car begging us to stay and continue even after we started packing our stuff away. This place was unprofessional and it was just a bizarre encounter. Would not recommend.
2022년 7월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will never use that hotel again
The room was dirty, had hole in the wall.
2021년 10월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

Sharilyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place sucked
Absolutely horrible! First room had NO working lights other than the bathroom. The headboard was off the wall as if there had been a conflict/fight. Not a good area. WAY too expensive for the services (none) and hospitality (none)
Broken headboard.
2021년 9월에 2박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

Ronald

2021년 9월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

Allison

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
This hotel was the worst I've stayed in, and I've stayed in a lot of hotels and 3rd world countries. The bedding was the wrong size for the bed and wouldn't stay on mattress, horrid smell, no shampoos, broken icemaker, advertised with a restaurant but the restaurant was in fact closed, our room windows were cracked, the door lock was broken. Felt very unsafe. The outdoor stairs smelled of urine. And to top it off, we all got sick due to black mold all in the bathroom. We informed the owner and he didn't care and wouldn't compensate us. It's a dump.
The black mold oozing out of the bathroom ceiling.
2021년 9월에 2박 숙박함
답변 제공: THE MANAGEMENT 님, 2022년 8월 10일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

carla

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dissapointed!!
The room is completely disgusting and the bathroom is like a public bathroom, the shower curtain is moldy. I made mistake by staying at this hotel. It will be my first and last. Plus the mini fridge is broken.😡😡😡
2021년 8월에 1박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

6/10 - 괜찮아요

Carla

Cheap comfortable stay
The beds were clean and comfortable and they provided ample enough of towels and washcloths. The shower leaked causing the floor to stay wet. The cleanliness needs improvement.
2021년 8월에 3박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was nasty and doesn’t look like the picture. I have pictures from where the place was nasty
2021년 8월에 1박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

6/10 - 괜찮아요

Reah Ivyhanna

별로예요: 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was old nasty food in the sheets, black mold by the A/C vent, dirty towels in the bathroom, sink wasn't clean, and a foul odor in the room.
2021년 7월에 1박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

LUIS

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Mediano
Huele extraño el baño no lo limpiaron
2021년 7월에 1박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How about These: towels had mascara from previous guest, ant infestation, broken mini fridge that STANK of mildew, mold in shower, nasty staff and uncaring staff (except Wife). There ya go, all for inflated price! What could be finer!
2021년 7월에 2박 숙박함
답변 제공: The Management 님, 2021년 9월 1일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

8/10 - 좋아요

Wendy

2021년 7월에 2박 숙박함
답변 제공: The Management 님, 2021년 7월 19일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
This place wasn't too bad and a few blocks away from the beach pool was okay I wish the hours were till later time 9:00 at night what I mean by that is to at least 11
2021년 6월에 3박 숙박함
답변 제공: The Management 님, 2021년 7월 19일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upon check in the interior decor was dated and in need of repair. The elevator smelled like someone had urinated in it. The room had several dead and living flies in it. There was a distinct smell of mold or mildew. We chose to leave as soon as we got there.
2021년 7월에 1박 숙박함
답변 제공: The Management 님, 2021년 7월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is poor condition and smell so bad smoking
2021년 6월에 1박 숙박함
답변 제공: The Management 님, 2021년 7월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

10/10 - 훌륭해요

Latayia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
This hotel is awesome, service was great too. Very clean, hospitality was great. Kids enjoyed the pool. I hope they get there restaurant up and running. They only 4 blocks from broadwalk and other adventures.
2021년 6월에 3박 숙박함
답변 제공: The Management 님, 2021년 7월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: The Management 님, 2021년 7월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

6/10 - 괜찮아요

Lakisha

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: THE MANAGEMENT 님, 2021년 6월 22일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean, sketchy, borderline dangerous.
2021년 6월에 2박 숙박함
답변 제공: THE MANAGEMENT 님, 2021년 6월 22일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

Shameca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was horrible.The clean up man was very,very disrespectful and RUDE...I WILL NOT RECOMMEND.We had a 2 night stay and he wouldn't even give us clean towels and wash rags.I was furious.I had to go ask the front desk! For the price of the room we should of been in a SUITE. It looked like a town motel..Water running out of the toilet.Do not recommend
2021년 6월에 2박 숙박함
답변 제공: The Management 님, 2021년 6월 17일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and stayed for the one day and it was the worst I ever stayed. Its out dated, the stairway had a strong urine smell. They only provide 2 hand towels and 2 wash clothes that felt like sand paper. The microwave and mini fridge was filthy. The beds felt like card board. It was awful. Do not recommend nobody to stay there. I paid 200 something dollars for one night.
2021년 6월에 1박 숙박함
답변 제공: The Management 님, 2021년 6월 14일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. we look forward to serving you in future

2/10 - 너무 별로예요

Dhruba

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bathroom shower was not working, we also found mold bathroom. Room was not cleaned as an advertisement. It was a short stay but I had terrible experience on this hotel.
2021년 6월에 1박 숙박함
답변 제공: THE Management 님, 2021년 6월 14일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. we look forward to serving you in future

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fridge had mold, carpet had a permanent wet spot, and shower wasnt clean
2021년 6월에 2박 숙박함
답변 제공: The Management 님, 2021년 6월 14일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. we look forward to serving you in future

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel room was very nice, Front desk staff was very kind and accommodating.
2021년 6월에 1박 숙박함
답변 제공: The Management 님, 2021년 6월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. we look forward to serving you in future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room clean and close to restaursnts
2021년 5월에 2박 숙박함
답변 제공: The Management 님, 2021년 6월 5일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: The management 님, 2021년 5월 26일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was closed, the elevator is on the left side of building, I was on right. There’s no vending machines. The room had a musty smell, a long hair on towel, under bed was dirty. I booked a wknd, I wont stay there again.
2021년 5월에 2박 숙박함
답변 제공: The management 님, 2021년 5월 26일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

Terry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: The Management 님, 2021년 5월 26일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2/10 - 너무 별로예요

wendy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I had to clean the bathroom the shower curtain was molded changed next day. The people around the hotel made me uncomfortable. The hallway up to the room looks like it has never been cleaned.
This is how the mattress looked
Pad on floor
Walls
Moldy shower curtain
2021년 5월에 4박 숙박함
답변 제공: The Management 님, 2021년 5월 26일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4/10 - 별로예요

Catherine

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Never again!
Missing the microwave. A roach crawled across the headboard and the mattress appeared to have blood stains.
2021년 5월에 3박 숙박함
답변 제공: The Management 님, 2021년 5월 19일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

10/10 - 훌륭해요

Kisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great stay for my group of family members vacation
2021년 4월에 2박 숙박함
답변 제공: The Management 님, 2021년 5월 13일
Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.