고급 침구, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

이코노 로지 인 앤드 스위트 여행 후기

2 out of 5
이코노 로지 인 앤드 스위트
5819 Northampton Blvd, Virginia Beach, VA

이용 후기

4.4
평점 10 - 훌륭해요. 544개 이용 후기 중 40개" "
평점 8 - 좋아요. 544개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 544개 이용 후기 중 97개" "
평점 4 - 별로예요. 544개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 544개 이용 후기 중 242개" "

4.6/10

청결 상태

5.4/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing and dirty. When we arrived in parking spot, police officers talk with someone and we saw the odd situation
2021년 7월에 2박 숙박함
답변 제공: Manager 님, 2021년 7월 27일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

6/10 - 괜찮아요

Ja Hyun

별로예요: 직원 및 서비스
2019년 4월에 3박 숙박함
답변 제공: Manager 님, 2019년 5월 1일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 - 별로예요

Joy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My original room had the smoke alarm beeping and a door that did not close. After waiting 20 min for the handy man I went to the lobby to request a new room. This should have been offered instead of me having to ask.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Joy, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable for us to improve our services. Rest assured we will address your concerns with the team for future enhancements to our guest experience.

4/10 - 별로예요

Joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Joshua,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues you encountered. We strive to provide exceptional service to all our guests.

8/10 - 좋아요

Glen

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing !
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Glen,Thank you for sharing this rating, and we welcome you to visit us again anytime!

6/10 - 괜찮아요

Moses

좋아요: 편의 시설/서비스
N/A
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Moses,We apologize for any inconveniences you may have experienced during your recent stay. We value your feedback and take your comments seriously. We encourage you to reach out to our management team directly to further discuss your concerns. Thank you for bringing this to our attention so that we can continuously improve our services.

2/10 - 너무 별로예요

dante

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service leaves much to be desired
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello dante,Thank you for sharing your feedback with us. We appreciate your comments and apologize if our customer service fell short of expectations. We continuously strive to improve our service and appreciate your input. Please feel free to contact our management team directly to discuss your experience in further detail.

8/10 - 좋아요

Moses

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Moses, Thank you for bringing your experience to our attention. We regret to hear that your stay did not meet your expectations. We take all feedback seriously and will review your comments with our team to improve our services. We appreciate your feedback and hope to welcome you back in the future for a more enjoyable experience.

6/10 - 괜찮아요

Moses

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Location is ideal and highly accessible. But room had a problem, shower and or face basin wasn’t working properly/broken which was highly embarrassing. Maixtenance needs to have all hands on deck for total customer satisfaction.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Moses, Thank you for choosing our hotel for your stay and for providing feedback on your experience. We appreciate your compliments about our convenient location. We apologize for any inconvenience you may have experienced with the shower and basin in your room. We always strive to ensure total customer satisfaction and will address this with our maintenance team. We hope you will give us another opportunity to exceed your expectations in the future.

8/10 - 좋아요

Sheila 님, Washington

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
room did not smell clean roach in bathroom
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Sheila,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our dedicated housekeeping team works diligently to maintain cleanliness standards and we will address your concerns. Your feedback helps us improve our services.

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Richard,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will work to address these issues.

2/10 - 너무 별로예요

Debra

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not have towels in the room, the lady acted uninterested in bringing them to me. Then the man brought to bath towels and no wash clothes. I called back to front desk to ask the lady for some wash cloths and I express I needed to leave by 630 for a concert and the bath cloths never came. Then there was no ashtray in the room(smoking room)--- then the plumbing did not work and could not flush toillet at all on Sunday morning, no one ever came. Then the tub was dirty.. Then to top it off the mattress was sunken in the bed. It was a piss poor hotel and I will spread the word as such.. Just nasty
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Debra ,Hello Debra, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

2/10 - 너무 별로예요

Lorrie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No chairs or trash cans shower was broken water would not shut off . All but one staff member was very rude and nasty . We were given the wrong room to begin with and than when I told them they said well you can just leave because we really don't want you here! We paid for a week and this was on day two of our stay.
2023년 9월에 7박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Lorrie ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Darren, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

4/10 - 별로예요

Otis

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the Fact that The picture offered. Breakfast period That's not true. Also period TV did not work period Restaurant Is sports bars are Close by period Not what I thought I paid for
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Hello Otis,Thank you for your review and comments regarding our breakfast as well as our tv. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 - 너무 별로예요

Benjamin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tv didnt work and it was dirty.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Benjamin, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

2/10 - 너무 별로예요

Jessie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated broken fixtures broken doors
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Jessie, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was nice,nice size bathroom. Soft bed.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hi Barbara,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

2/10 - 너무 별로예요

Edward

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was full of hookers and drug dealers smoking drugs in parking lot non smoking room smelled of drugs and had funky odor ac put out a wierd smell as well employees were rude had no towels in room and front desk wouldn't get us any so had to go buy towels.. not a good place to take a family
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Edward, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

2/10 - 너무 별로예요

Peter 님, New Bern

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
This property was dirty. Dirty and cracked walls and plaster. a toilet that didn't flush properly. desk clerk parked in the only handicapped spot, she was not handicacped. I have limited mobility. a quick tour of va beach found few public parking lots and a lot of walking. With this in mind, we decided not to stay the second night. The clerk refused to give us a refund. We left anyway. Didn't feel safe. Worst experience ever. will never stay at an econo lodge again !
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Peter, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 - 너무 별로예요

Carl

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is poorly maintained . most staff did not speak English. Room smelled of marijuana smoke. No towels in room. No breakfast after being charged $6 resort fee for breakfast! Drunks/Drug addicts hanging out in parking lot drinking and making noise all night. Ice machine not working.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Carl, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

2/10 - 너무 별로예요

Harold

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Harold, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Jamie

The property was not an good place to stay and was very unsafe as well
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Jamie, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

2/10 - 너무 별로예요

Heather N

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like chocolate milk down the walls, TV isn't working, smells like marijuana, hair in the bathtub, base has so much dust and lint it's black, beds are hard, to pay over $200 for a place that lists their name as econo lodge and SUITES definitely needs a lot of care. I will never stay at this location again
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Heather N, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

2/10 - 너무 별로예요

Jimmy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here. Very dirty room and drug addicts hang out all night in parking lot.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Jimmy, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

4/10 - 별로예요

Lamont

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No towels and my toilet wouldn't flush and they never sent anyone for 2 days
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Lamont, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Joseph,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Ayesha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Ayesha,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.

6/10 - 괜찮아요

Bshaundria

별로예요: 객실의 편안함
Bed Comfort
My stay was decent but you have to do something about those beds they are not comfortable you have a mattress on top of a medal make shift box and it’s just not comfortable I would have extended my stay if it wasn’t for that
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 5일
Hi Bshaundria,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our mattress, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

10/10 - 훌륭해요

derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello derek,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Jason,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

Allenna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like this place at all, weed smell and I have 8 yr old that shouldn't have to smell that, no coffee pot in room, ac was not working, fridge had no shelves, no ice machine. When I called to complain the manager said there was nothing they can do, and it was $370 and some change but I get there and I'm charge $373 and some change. WILL NEVER GO BACK
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Allenna, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

6/10 - 괜찮아요

Laura

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do not think this property is worth the price. It smells really bad of cigarettes and marijuana. The room was pretty dirty and the paint job looks like it was done by a 3 year old. I frequent hotel rooms and this is by far the worst I have been in this year.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Laura, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 - 너무 별로예요

Vivian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was uncomfortable, the room is non smoking but it stinks, then the worse part is we are booked for two nights but there was error on accepting the booking. The staff end up cleaning our room before check out and took all our stuff from the room. We are able to recover some of it but most of our food in the fridge was thrown away. Then there is nobody in the front desk to talk to. The housekeepers are only Spanish speaking. Good thing I could speak Spanish. It was quite frustrating.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Vivian, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 - 너무 별로예요

Yvette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Yvette,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Tom

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello Tom, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 - 너무 별로예요

mirna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El lugar esta demasiado sucio y el cuarto y cama y baño asquerosísimo
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello mirna, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 - 좋아요

Keshia

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Keshia,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Jessica 님, Garner

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pillows have cigarette burns and holes in them. When we asked for replacements, we were told there were none. We got no towels and were told if we were going to get any it would only be one, maybe. While waiting to ask for towels and pillows, 3 different groups of guests were asking for refunds. When I mentioned the cigarette burns, we were told it isn't that bad. If we didnt have a 3 hour drive ahead of us, we would have just driven theough the night instead.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Jessica, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

David

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 22일
Hello David,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Jamie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel experience I've had. Would not recommend to anyone..i even had something thrown in the side of my car and got a nail stuck in my tire. They only give you two towels and two wash cloths even if its four people in a room.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Jamie,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 - 괜찮아요

Miguel

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Miguel, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 - 괜찮아요

jose

연인과의 여행
좋아요: 청결 상태
ok
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello jose,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Hello Robert,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Freda Mae

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was horrible we paid to clean our own room no hot water in sink no tv staff horrible. We left out early couldn't eben gey towels
2022년 9월에 7박 숙박함
답변 제공: Manager 님, 2022년 9월 20일
Hello Freda Mae, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The dumps
I wouldn't recommend this room to a bum! Very dirty and no towels provided. Staffs were very rude
2022년 7월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 27일
Hello Maria, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 - 너무 별로예요

Charlene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello Charlene, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

2/10 - 너무 별로예요

Dixon

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pesimo lugar
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello Dixon, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Cleanliness
No remote to tv...food left in fridge..only one towel per person..couple of flies in room...but bedding was clean
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello Sandra, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

10/10 - 훌륭해요

Robert

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 8일
Hello Robert,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.