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홀리데이 인 익스프레스 호텔 & 스위트 버지니아 비치 오션프런트, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 익스프레스 호텔 & 스위트 버지니아 비치 오션프런트, IHG 호텔
2607 Atlantic Ave, Virginia Beach, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 477개" "
평점 8 - 좋아요. 1003개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 121개" "
평점 4 - 별로예요. 1003개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 32개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

sam s

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았지만 침대 시트를 사용하던 것을 그냥 정리해 놓은 것 같았습니다
2019년 12월에 1박 숙박함

4/10 - 별로예요

David

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, comfortable.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tanetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The upgrade is nice! I will be returning.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Nikkita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They may want to redo their parking lot. The layout / parking spaces are too small.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great area. Buffet breakfast was good
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Start was very friendly and the hotel was very clean and accommodating!
2023년 12월에 3박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Wonderful, wonderful staff! Room was nice. Definitely will consider stopping by again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nikia

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Irene

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the staff was friendly and helpful. Best breakfast I ever had in a Hotel. Room was excellent and views from the balcony were amazing.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
we were pleasantly surprised with how nice the accommodations were for our weekend getaway. We've stayed in several different VA beach ocean front hotels and all have been less than impressive. The cleanliness and updates here were top notch.
2024년 1월에 2박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Rocio

2024년 1월에 1박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Donna 님, Richmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very happy with our stay.
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

6/10 - 괜찮아요

Tarneshia

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We hope you choose to stay with us again to show how great we can be!

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Jan 님, Catonsville

2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My experience at the Holiday Inn
The pool was way smaller than expected. The breakfast was pretty decent but you may have to wait in line for it. The bed wasn’t really comfortable and I woke up with my neck hurting and the air conditioning was difficult to get to a pleasant degree. The toilet didn’t really work properly but it still was a pretty decent hotel. They didn’t allow late check out and didn’t any extra towels and wash cloths but apparently it was a employee issue on why they couldn’t
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We really do apologize for the sore neck, but hope you choose to stay with us again to show how great we can be!

10/10 - 훌륭해요

Bianca C.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2024년 2월 20일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Gladys

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Whitney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
After a day out, I arrived back to the hotel around 11 pm. There were no parking spaces available in the lot. There were also a few cars in the lot that did not have guest tags. When I went to the desk to inquire, I was told I had to go about two blocks away to a lot to park my car and walk back. I am a woman, ‘of a certain age’ and was traveling solo. I expressed that I was not comfortable doing that. I also shared that there appeared to be non-guests taking up some spots. The man at the desk simply repeated that I should go park in the other lot and walk back. In regards to the alleged non-guests, he just said “I guess we’ll have to check that out”. When I again said that I was not comfortable walking alone down a dark street at that hour, he just told me again that I had to go to the other lot. Thankfully, a young lady behind the desk heard our conversation and volunteered to go to the lot and walk back with me. I think that asking an older, female, solo traveler to walk down a dark street at 11pm by herself is unacceptable. I paid enough for my stay to expect that I would have a parking space in the lot.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday celebration
Went for a birthday celebration an last minute booked this hotel. Much to our suprise it was close to alot of places to eat an within walking distance. Loved how it was right on the beach. Nothing is like waking up to the sunrise on the beach!!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Melissa

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

PLINIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service and staff were excellent.
2023년 11월에 7박 숙박함

8/10 - 좋아요

Kathleen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Samy 님, Chesapeake

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall services average. Hotel is very nice and clean room very small. It is in the 30s outside. And they had the hallways AC on. Temperatures was reading 64 in the hallway. When I asked the night front desk clerk to turn the heat on, he told me he can do anything about it, it is management. In the morning going on the pool room was absolutely free. A game when I asked the daytime clerk, she called me it is on auto. That was a lie. Thermostat clearly read AC on. Slide on the side was not on heat. The fact that they lie really bothered me. It tells me how much they don't care about their guests.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Laksmi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the hotel very much.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

2/10 - 너무 별로예요

Jorge 님, garfield

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed at the hotel for two nights. The first day we were in the room until 11:30 am waiting for hot water, the second day we check out without taking a bath because there was no hot water. The excuse on the first day was that the hotel was at full capacity and all the guests were bathing at the same time. On the second day they determined that there were mechanical problems.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We absolutely apologize for the hot water issue experience during your stay as the staff was diligently working to fix this situation and find a solution to accommodate the guests in the hotel. We hope you choose to stay with us again to show how great we can be!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
Our stay was great. The staff was amazing and friendly. The complimentary breakfast was wonderful. The beds and pillows were the most comfortable.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here (as well as the bed and pillows!) and hope you stay with us in the future!

10/10 - 훌륭해요

NATHANIEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

6/10 - 괜찮아요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There was no hot water for showering. Both days of our stay we had to shower in freezing cold water. Makes us question returning to this property. Other than that - the stay was great
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to impove and better our hotel and staff. We absolutely apologize for the hot water issue experience during your stay as the staff was diligently working to fix this situation and find a solution to accommodate the guests in the hotel. We hope you choose to stay with us again to show how great we can be!

6/10 - 괜찮아요

Veronica

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We hope you choose to stay with us again to show how great we can be!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

8/10 - 좋아요

Christina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was spotless!
2023년 10월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Dequan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at this hotel recently after staying here a couple of years ago, and I can really tell the difference since then! The renovations to this place has really elevated the look and feel of this hotel. The room we stayed in was absolutely beautiful. My only gripe is the parking lot. It is very small and very difficult to navigate around. I would recommend they renovate that next!
2023년 10월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Sergio

2023년 10월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Spoiled night
We selected this hotel based on good reviews on Hotels.com. We wanted a quiet 2 nights weekend. It didn't happened. A front desk assistant gave us a room on the 2nd floor just above this hotel's outdoor seating area where people were making a lot of noise. We couldn't sleep until these people left the area. The following morning, I talked with the same person who gave us this room about our experience. She said she didn't know it was a loud location, although her manager said he knew it was a noisy place. The manager gave us another room forr the 2nd night, but no refund for spoiled night and no apology.
2023년 10월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We hope you choose to stay with us again to show how great we can be!

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel and our room were very clean! There were a few small things - housekeeping cleared our trash but forgot a bag one morning, the check-in process seemed unnecessarily analog (filling out forms by hand for contact information they must have already had) and breakfast was hit or miss, but it was a great place to stay. There was enough of a breakfast selection that we could avoid the poor items and our room was great.
2023년 10월에 3박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We hope you choose to stay with us again to show how great we can be!

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the weekend stay!
2023년 10월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

10/10 - 훌륭해요

tawanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great.
2023년 10월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we are happy you enjoyed your time here and hope you stay with us in the future!

4/10 - 별로예요

jeanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Limited parking Low toilet and no place for make up application no room in bathroom to put toiletries. Low water pressure in shower no where to sit. No mirror in bedroom. Very small balcony
2023년 10월에 7박 숙박함
답변 제공: Nathan 님, 2023년 11월 25일
Thank you for your review, we take feedback like this as a chance to improve and better our hotel and staff. We hope you choose to stay with us again to show how great we can be!