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하워드 존슨 바이 윈덤 버지니아 비치 앳 더 비치 여행 후기

2 out of 5

이용 후기

5.2
평점 10 - 훌륭해요. 25개 이용 후기 중 7개" "
평점 8 - 좋아요. 25개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 3개" "
평점 4 - 별로예요. 25개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 12개" "

5.4/10

청결 상태

6.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

4/10 - 별로예요

Glenys

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
👌
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Glenys,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments have been noted and will be shared with our team for their review and improvement. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Arturo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trash
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Arturo, We're disappointed to hear about your experience and will share your feedback with our team for improvement. Thank you for letting us know.

10/10 - 훌륭해요

Stephanie

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean quiet close to the beach
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Stephanie,We are delighted to hear that you found our hotel clean, quiet, and conveniently located near the beach. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay!

10/10 - 훌륭해요

Gabriel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkin was kind and humble, was able to be accommodated. Great walking distance to multiple places we wanted to go to. Room was spacious for what we wanted. We came for a family event and our stay was good for the few days here.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Gabriel,We are amped to hear that you enjoyed our convenient location and found your room to be spacious during your family event stay. We appreciate your kind words about our check-in experience. If you have any more feedback or suggestions, feel free to reach out to our management team.

8/10 - 좋아요

WILLIAM

가족 여행
좋아요: 직원 및 서비스
What I liked was it was close to beach. What I didn't like was if you have a larger vehicle parking was very tough and tight.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello WILLIAM,We appreciate your feedback regarding our proximity to the beach. We apologize for any inconvenience you experienced with parking, and we will share your comments with our team to address. Thank you for taking the time to share your thoughts, we hope to welcome you back in the future.

2/10 - 너무 별로예요

candace

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We took one look at the room and left Smelled terrible Smelled like dog With a partial refund Very disappointed
답변 제공: Manager 님, 2024년 4월 9일
Hello candace, We're sorry to hear about your experience. Guest feedback is valuable for us to improve our services. Please reach out to our management team directly to further discuss your concerns.

2/10 - 너무 별로예요

Cody

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived and immediately felt unsafe, booked a room at a different hotel within an hour of checking in.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Cody, We're sorry to hear about your experience and appreciate your feedback so we can address any concerns. Your comfort and safety are our top priorities, and we encourage you to reach out to our management team with any further details.

6/10 - 괜찮아요

Lopez

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Average property for the price.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Lopez, We appreciate your feedback and will take it into consideration for future improvements. Your comments are valuable to us as we strive to enhance our guests' experiences. Thank you for sharing your thoughts with us.

2/10 - 너무 별로예요

Robert

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a king room a week before going down to stay, when I got there they told me there wasn't a king room available even though they charged my card 2 days prior to my check-in to reserve the room (which I wasn't aware they were doing because it said they were charging me at midnight the day of check in on the booking listing). They told me i would have to stay in a queen room instead (for the same price even though it was cheaper a week prior). So I was irritated about that and demanded a partial refund for the inconvenience and since the queen rooms were cheaper. I was denied the refund but I checked in anyways. I went up to the room and it wasn't even a queen room, it was a room with 2 twin beds... And it was absolutely filthy. Floors were dirty, dressers and shelves had debris and a white substance smeared on everything, the rooms wreaked like smoke (we booked a non-smoking room), the tub/shower was dirty (stains/hair in the tub), and the toilet was all stained with feces and urine... I was livid. I wanted a full refund for the nastiness and the fact the room they put me in was nowhere close to the price of the room that I booked but it would take 5-7 business days for it to process so I said screw it and stayed anyways considering I was only there for the night for business. I HIGHLY RECOMMEND YOU OR ANYONE YOU KNOW THAT IS CONSIDERING BOOKING THIS HOTEL TO LOOK ELSEWHERE AND SPEND A FEW EXTRA DOLLARS TO STAY AT A DIFFERENT ESTABLISHMENT. 0 OUT OF 5 STARS!!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Robert, Thank you for taking the time to share your feedback with us. We regret to hear about the challenges you faced during your recent stay. Your concerns have been noted and will be shared with the relevant teams for improvement purposes. We strive to provide a comfortable experience for all our guests and apologize for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Jesus

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jesus,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 14박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Shannon,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future for another flawless stay.

2/10 - 너무 별로예요

Lance

No where to sit in the room the towels was dirty an no blanket on the the bed it was horrible stay an the linen stick really bad lot of homies people staying there
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Lance, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconveniences you experienced. We appreciate your comments and will address them with our team to ensure improvements are made. We value your patronage and hope to welcome you back in the future for a more enjoyable stay.