마리나

스미스필드 스테이션 여행 후기

3 out of 5
스미스필드 스테이션
415 South Church Street, Smithfield, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 368개 이용 후기 중 210개" "
평점 8 - 좋아요. 368개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 368개 이용 후기 중 43개" "
평점 4 - 별로예요. 368개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 368개 이용 후기 중 7개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smithfield Station is a quaint hotel right on the water. My room had a balcony overlooking the boat dock. It's a beautiful setting. The hotel staff was pleasant and helpful. Parking was easy. The restaurant is right next door, great food.
2024년 4월에 1박 숙박함
답변 제공: Dee 님, 2024년 4월 15일
Thomas... you are the BOMB.. Thank you!!! hank you for booking with Smithfield Station and thank you for taking the time to review your recent stay. We appreciate the 5 out of 5 and your positive comments. We are all pleased to read your review and are looking forward to having you back again soon!!

10/10 - 훌륭해요

Charles

Damn nice
2024년 4월에 1박 숙박함
답변 제공: Dee 님, 2024년 4월 8일
Charles, Thank you for taking the time to review your recent stay at Smithfield Station. We are excited to see you were pleased with our property and truly pleased with the 5 out of 5. We are looking forward to your next stay. Hope to see you soon!

8/10 - 좋아요

Ross

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice view
2024년 3월에 1박 숙박함
답변 제공: Dee 님, 2024년 3월 25일
Ross, thank you for taking the time to review your recent sty at Smithfield Station, we appreciate the positive feedback. We hope to see you back again soon.

10/10 - 훌륭해요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here everytime I come to Smithfield, never been disappointed.
2024년 3월에 3박 숙박함
답변 제공: Dee 님, 2024년 3월 7일
Jeffery, Thank you for taking the time to review your resent stay at Smithfield Station, we are pleased to see you enjoyed your stay and hope to see you back again very soon!

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dee 님, 2024년 3월 6일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station through the Expedia ap. We are glad to see you enjoyed your stay and we are looking forward to having you back again soon!

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was only 1 night but was wonderful
2024년 2월에 1박 숙박함
답변 제공: Dee 님, 2024년 2월 20일
Roger, Thank you for taking the time to review your recent stay at Smithfield Station. We are glad you enjoyed your stay and hope the next stay can be longer than one night. Until then... be safe!

8/10 - 좋아요

Ross

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Dee 님, 2024년 2월 14일
Ross, Thank you for taking the time to respond to the Expedia review. We appreciate the 4 out of 5 on the review and hope we can get that 5 out of 5 on your next stay. We are looking forward to it!!

10/10 - 훌륭해요

Ross

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff
2024년 1월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 30일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5 and would love to have you back anytime.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 23일
William, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the 5 out of 5 and would love to have you back with us soon!!

8/10 - 좋아요

Ross

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Restarting on site was great!
2024년 1월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 23일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the 4 out of 5 and would love to have you back with us soon!!

10/10 - 훌륭해요

Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Dee 님, 2024년 1월 16일
Belinda, Thank you for taking the time to review your recent stay at Smithfield Station, we greatly appreciate the 5 out of 5 and welcome you back at anytime. Maybe next time during our Wine Tasting... or a Bourbon dinner?? Anytime soon!! Until then..

10/10 - 훌륭해요

Qingyan 님, Suffolk

2024년 1월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 30일
Qingyan, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5 and would love to have you back anytime. I hope you were able to take advantage of the breakfast or the restaurant while you were with us, if not... maybe next visit!

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 16일
John, thank you for taking the time to review your recent stay at Smithfield Station, while we appreciate the 3 out of 5, we would have preferred the 5 out of 5. was there anything we could have done to get the 5?? we would love to hear about it.. maybe on your next stay we can do better!!

6/10 - 괜찮아요

Robert

2023년 12월에 1박 숙박함
답변 제공: Dee 님, 2024년 1월 2일
Robert, Thank you for taking the time to review your recent stay at Smithfield Station. I am sorry you felt we were only a 3 out of 5, I wish I had more information to see what we could have done better. Hopefully you will give us another chance to improve on your next visit. Happy New Year!

10/10 - 훌륭해요

Ross

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Dee 님, 2023년 12월 22일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the 5 out of 5 and hope to see you back again real soon!! Happy Holidays!

10/10 - 훌륭해요

Vicki 님, richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always nice staying at the Station when visiting friends and family in Smithfield.
2023년 12월에 2박 숙박함
답변 제공: Dee 님, 2023년 12월 18일
Vicki, we appreciate that you come an stay with us at Smithfield Station when you come into town to visit your friends and family. If you are in town on the 1st Friday of the month stop by Pagan River Wine Merchants for their monthly wine tasting from 7pm-9pm. I would love to see you there. Thank you for the positive review for the Station, we love to here the happy stuff!!

10/10 - 훌륭해요

Willie

2023년 10월에 1박 숙박함
답변 제공: Dee 님, 2023년 12월 18일
Willie, Thank you for taking the time to review your most recent stay at Smithfield Station. We appreciate the 5 out of 5 and are so looking forward to your return. Happy Holidays and we hope to see you back again soon.

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Dee 님, 2023년 10월 24일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5!! We are looking forward to your return and we hope to see you back soon!

10/10 - 훌륭해요

marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite possibly the cleanest hotel ever! Restaurant was a bit slow due to staffing, I think. But the food and friendliness of the staff was excellent. A bit steep price, but the "niceness" of the stay added value.
2023년 10월에 1박 숙박함
답변 제공: Dee 님, 2023년 10월 16일
Marc, Thank you for taking the time to review your recent stay and dining experience at Smithfield Station. Thank you for overlooking the staffing issues, we appreciate that!! We are glad to see you enjoyed your stay and the food and we are looking forward to your return.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly and helpful. Everything was very clean, and the hotel was within walking distance of town. There wasn’t an elevator though and the stair noise was a little loud. Otherwise, this was a great hotel!
2023년 10월에 2박 숙박함
답변 제공: Dee 님, 2023년 10월 16일
Andrea, Thank you for taking the time to review your recent stay at Smithfield Station, no elevator.. so you must have been in the Station... the restaurant building. The original hotel built in the late 1980's built on top of the Pagan River is on stilts hammered into the riverbed making it difficult to put an elevator in the building. The newer building (The Lodge), the colorful one where you checked in, does have an elevator and a balcony overlooking the Pagan Creek may be a bit quieter on your next visit?? We are looking forward to your return!!

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! Very clean! Highly recommended
2023년 10월에 1박 숙박함
답변 제공: Dee 님, 2023년 10월 9일
Thank you Jimmy, we are glad to see you enjoyed your stay here at Smithfield Station and we are looking forward to having you back again soon!

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the convenience.
2023년 9월에 1박 숙박함
답변 제공: Dee 님, 2023년 9월 21일
Thank you Nancy, We are glad to see you enjoyed your stay and we are looking forward to seeing you back again soon...

8/10 - 좋아요

Sharon A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved how quiet and relaxing it was. I loved how the linens had a nice smell (other then normal bleach). But if you want to see the town don’t go on Sunday. It is all closed.
2023년 9월에 2박 숙박함
답변 제공: Dee 님, 2023년 9월 4일
Sharon, thank you for taking the time to review your recent stay, we are glad to see you enjoyed your stay with us and apologize the local shops on Main Street were closed. Just gives you a chance to stay with us on a Friday and do the shops on Saturday and the farmers market will be open as well. Hope to see you soon.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Dee 님, 2023년 9월 6일
George, Thank you for taking the time to review your recent stay at Smithfield Station. Thank you for the perfect 5 out of 5. We are glad to see you enjoyed your stay and hope to see you back again real soon.

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked: Beautiful facilities, clean, nice and helpful staff, convenient, good breakfast Did not Like: Incense smell in elevator/lobby, employees smoking in front of the lobby entrance, wish that staff was more knowledgeable about other sightseeing in surrounding areas.
2023년 8월에 2박 숙박함
답변 제공: Dee 님, 2023년 8월 11일
Judith, thank you for taking the time to review your recent stay at Smithfield Station and the perfect 5 out of 5. We appreciate the positive and the negative feedback and it shows us what area we need to work on. As for the site seeing in other areas I will see if the Hampton and Newport News Tourism offices can start seeing us a list of things to do in their towns so we can share this with our guests as needed, thank you for bringing this up! We hope to see you back again soon!

10/10 - 훌륭해요

Addell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Dee 님, 2023년 8월 11일
Addell, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5. We are glad to see you enjoyed your stay and hope to see you back again soon.

10/10 - 훌륭해요

Elizabeth 님, North

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peacefulness and just being on the riverfront, the location & the scenery was unbelievable. The restaurant was excellent and the free voucher for the Sunday buffet was awesome. I will be coming back soon. This was a great stay ......
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 8월 4일
Elizabeth, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5 and the positive comments. We love our location, the scenic view of the Pagan River and I definitely agree, the food at the restaurant is excellent. we are looking forward to your return visit, hope to see you back soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room! Great food! Great price!
2023년 7월에 3박 숙박함
답변 제공: Dee 님, 2023년 8월 7일
John, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 5 out of 5, glad to see you enjoyed the room and had a chance to eat at the restaurant. We are looking forward to having you back again soon!

8/10 - 좋아요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 8월 2일
Ross, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the 4 out of 5 but we yearn for that extra point... maybe next time. Hopefully we see you back soon!!

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very pleasant, facilities were clean and restaurant very good
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 8월 2일
Gary, Thank you for taking the time to review your recent stay at Smithfield Station. We are glad to see you enjoyed your stay, they staff was welcoming and that you had the opportunity to sample the restaurant. Hopefully we see you back soon!!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A rating. Rooms were really comfortable.
2023년 7월에 2박 숙박함
답변 제공: Dee 님, 2023년 7월 24일
Eric, Thank you for taking the tike to review your recent stay at Smithfield Station.. we were happy to see the 5 out of 5!!! We are looking forward to your return visit were we can keep the momentum going!

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute, quaint, comfortable, quiet. Everything you want in a seaside hotel. Bathrooms are very small so keep that in mind. Would definitely stay again.
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 7월 20일
Kelley, Thank you for taking the time to review your recent stay at Smithfield Station, I am stoked to see you were happy with your stay and ecstatic to see the 10 out of 10. I will share your review with the staff and I am certain they, as am I, will be happy to have you back again soon!!

8/10 - 좋아요

Janice

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 7월에 2박 숙박함
답변 제공: Dee 님, 2023년 7월 19일
Janice, Thank you for the positive feedback on the staff here at Smithfield Station... sometimes a guest could be visiting for the worst reason but the staff can cheer up a guest if even for a few minutes... We have the greatest staff here... the front desk, housekeeping, maintenance... the restaurant staff is great as well. We hope to see you back soon!!!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a unique and quaint hotel in Smithfield overlooking a marina. Check in was a breeze and the staff was very friendly. We stayed down the way from the check in lobby in the 3rd flor overlooking the mania. Nice view. (Note to get to the room you must enter the restaurant and walk up the 2 flights to the 3rd floor). The room featured wood paneling and was well appointed. The beds were quite comfortable and the room looked newly renovated. Take a walk along the docks, go for a swim in the pool and have a bite at the restaurant (We had a shrimp over potato pancake app with old fashions. Both were excellent). Bottom line, we enjoyed our one night stay and even though it did not have an elevator I give it 5 starts .
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 7월 17일
Michael, Thank you.... we appreciate you taking the time to review your recent stay at Smithfield Station. Yes, the 3rd floor was recently renovated, I am glad you were pleased. I had not heard of the shrimp over potato pancakes but I will be sure to let the restaurant staff know you enjoyed it! We hope to see you back again soon!!!

6/10 - 괜찮아요

Danielle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I am not sure how this property is rated so high, but if you are booking based on the rating; there are some things you should know. (I walked in with high expectations.) Positives: nice location on the water, friendly staff, generous continental breakfast, visually appealing lobby, lovely view of the Pagan River, decent balcony, lots to do in the area/easy access to Windsor Castle Park Negatives/Overpriced (because): very strong mildew odor in the room and halls (probably the lobby too, but we were nearly choked out by the overpowering odor of multiple diffusers masking it), not clean-various hairs in the bathroom and stains in the tub, poor lighting in the room, dusty valences, room rather small, overall dated bathroom and decor, small room, easy to hear people in other rooms and hall. It just didn’t feel clean or relaxing.
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 7월 17일
Danielle, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate all feedback, good and bad. The restaurant building where you stayed was the first part of the hotel built, we had completely remodeled the 3rd floor in Q1 of this year and are planning a complete remodel of the 2nd floor soon. We did the outside balconies recently with the Trek decking boards and private balconies and understand the rooms need some TLC as well. Hopefully you will be able to return once the rooms have been completed and we will turn your frown upside down. :)

8/10 - 좋아요

Teresinia 님, Fairfax

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great view. Good accommodations.
2023년 7월에 1박 숙박함
답변 제공: Dee 님, 2023년 7월 12일
Teresinia, Thank you for taking the time too review your recent stay at Smithfield Station, we appreciate the 4 out of 5 and hopefully on your next visit we can get the 5 out of 5. Until then.. be safe!

8/10 - 좋아요

Jeffery

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here several times over the last few years, its always a good stay
2023년 7월에 2박 숙박함
답변 제공: Dee 님, 2023년 7월 12일
Jeffery, Thank you for taking the time to review your recent stay at Smithfield Station, we appreciate the 4 out of 5 and respect all feedback.. maybe on your next visit we can get that 5 out of 5.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great setting and views. Excellent ambience
2023년 6월에 2박 숙박함
답변 제공: Dee 님, 2023년 6월 30일
Donald, Thank you for taking the time to review your recent stay at Smithfield Station, we are glad to read you enjoyed your stay and we hope to see you back soon!!

10/10 - 훌륭해요

Elissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the rooms are facing the water, and most had a balcony. The restaurant connected to the hotel, and was easy to get to. The hotel was very accommodating and lacked for nothing in the rooms. The food at the restaurant was wonderful, as well as the service. Would definitely go back!
2023년 6월에 1박 숙박함
답변 제공: Dee 님, 2023년 6월 26일
WOW... Elissa, please make sure to tell your friends we did not pay you to say all these wonderful things about us. Thank you for the perfect score and the very pleasant accolades. We are so happy to see you enjoyed your stay and hope to see you back again very soon.

10/10 - 훌륭해요

Erica

좋아요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Dee 님, 2023년 6월 26일
Erica, Thank you for taking the time to review your recent stay at Smithfield Station and for the perfect 5 out of 5. We are glad to see you enjoyed your stay and hope to see you back again soon.

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Dee 님, 2023년 6월 16일
Ross, Thank you for the 5 out of 5 on your Expedia review of Smithfield Station, we are glad to see you enjoyed your stay and we are looking forward to having you come back again soon.

10/10 - 훌륭해요

Pauline

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Dee 님, 2023년 6월 16일
Pauline, Thank you for the 5 out of 5 on your Expedia review of Smithfield Station, we are glad to see you enjoyed your stay and we are looking forward to having you come back again soon.

10/10 - 훌륭해요

Yolande

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 4월에 1박 숙박함
답변 제공: Dee 님, 2023년 5월 3일
Yolande, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the perfect score (5) and are glad to see you enjoyed your stay, feel free to refer a friend... or two. We are looking forward to your return visit!

10/10 - 훌륭해요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here several times and always enjoy my stay, its always clean and then people that work there are a pleasure.
2023년 4월에 2박 숙박함
답변 제공: Dee 님, 2023년 4월 12일
Jeffrey, Thank you for taking the time to review your recent stay at Smithfield Station, we are glad to see ou enjoyed your stay and we are looking forward to having you back again soon!

10/10 - 훌륭해요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Dee 님, 2023년 2월 20일
Angela, Thank you for taking the time to review your recent stay at Smithfield Station. We appreciate the 10 out of 10 and hope to see you back again real soon!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views of the Pagan river!
2023년 2월에 2박 숙박함
답변 제공: Dee 님, 2023년 2월 28일
John... Aren't they just gorgeous views, I agree. I love the scenery out of my window. It definitely makes it easy to come to work every day! Hope to see you back again soon!

10/10 - 훌륭해요

Belinda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay for a long weekend. The staff were great. Dining available on site. Close to other venues.
답변 제공: Dee 님, 2023년 1월 18일
Belinda, Thank you, we are so happy to see you enjoyed your stay and we are looking forward to your return. Don't forget to ask for the repeat guest discount. :)

2/10 - 너무 별로예요

Carl

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldn't take a shower due to scalding hot water was the only temp coming out of the tub I wont be staying here again!
답변 제공: Dee 님, 2023년 1월 18일
Carl, I am sorry to read you did not enjoy your stay, neither the guest before you or the housekeeper let us know about the hot water issue with the shower. I came in on Saturday as soon as I heard and replaced the shower knob and the water was fine after that. I apologize you had an issue and appreciate you bringing it to your attention to get it rectified in a timely manner. We certainly understand if you choose not to return but we do hope this will not prevent you from booking here with us in the future.

10/10 - 훌륭해요

June 님, Woodbridge

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함