내부

디 아트리움 리조트 바이 VSA 리조트 여행 후기


이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1036개 이용 후기 중 442개" "
평점 8 - 좋아요. 1036개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1036개 이용 후기 중 121개" "
평점 4 - 별로예요. 1036개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1036개 이용 후기 중 47개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very comfortable. Would return.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Melanie 님, Polson

좋아요: 청결 상태
Clean and quiet
2024년 3월에 1박 숙박함
답변 제공: Sean Parkin 님, 2024년 3월 22일
Thank you Melanie for taking the time to leave a review. We are glad to see you had a great time and hope to have you and your family back soon.

10/10 - 훌륭해요

sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cable tv was sporatic. it went in and out over 20 times in an hour. The queen bed was usupported in the middle frame and therefor sagged.
2024년 3월에 3박 숙박함
답변 제공: Sean Parkin 님, 2024년 3월 22일
Thank you Sarah for the 5 out of 5 review. Apologize for the tv issues and bringing them to our attention. We appreciate your feedback and hope to have you back soon.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Sean Parkin 님, 2024년 3월 22일
Thank you Roger for the 5 out of 5 review and taking the time to do so. We hope to have you and your family back soon.

2/10 - 너무 별로예요

Cassie

2023년 10월에 4박 숙박함
답변 제공: Sean Parkin 님, 2023년 11월 1일
Thank you Cassie for the review. Sorry to hear we did not meet expectations.

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 객실의 편안함
CLOSED for Renovations!
I made this reservation for a business trip. Then I found out just before the trip that the Atrium was CLOSED for renovation. Thankfully the VSA Resorts (parent company) shifted my reservation to the Ocean Sands Resort a few blocks away. But it was VERY BAD management to not inform me of this change well ahead of my trip. The Ocean Sands was fine, but having driven up to an empty building at first was not something I appreciated.
2023년 10월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Hi James, sorry about the inconvenience this had caused.

4/10 - 별로예요

Dennis

출장 여행
별로예요: 청결 상태, 객실의 편안함
Atrium closed - no warning of change of property
We never were able to stay at the Atrium. Our reservation was moved to another property, because the Atrium was closed for renovations. HOWEVER - No one told us about the change. We showed up to the Atrium late at night to find it closed, and the lady working there at the time was very unhelpful. The other property was good, and we had a great stay there. BUT we never stayed at the Atrium
2023년 10월에 4박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thank you Dennis for your feedback. Apologize for the inconvenience this caused.

6/10 - 괜찮아요

linda

단체 여행, 출장 여행
When showing up on site the property was closed (for good). I didn't receive an alternate email listing the upgraded property site until a half hour after I arrived on site. There is a need to communicate with Expedia that the Atrium is no longer available for booking reservations.
2023년 10월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thank you Linda for taking the time to give us your feedback. We apologize for the inconvenience this has caused.

2/10 - 너무 별로예요

Cassie

별로예요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Hi Cassie sorry we did not meet expectations.

6/10 - 괜찮아요

Krystle

별로예요: 숙박 시설 상태 및 시설
We stayed one night, got locked out our room because the key stop working. The front desk gave us a nee key which still did not work. We had to ho back to the front desk on the third time the lady used her master key to open up. This left us with no key to leave the room without being locked out.
2023년 10월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thank you Krystle for your review. We hope you a good time. Sorry about the key issues.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
In town for a week working. The Atrium fit our needs, pool was dirty the whole time we were there. No big deal, but seeing a disgusting film floating around in it everyday wasn’t pleasant. Outside of the room the carpeting could use a serious cleaning or change it all together. Otherwise, everything else was great. The room was equipped with all the amenities you could need. A solid 7 out of 10 stay for me.
2023년 9월에 7박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thankyou for taking the time to leave a review and we hope you have a wonderful stay and come back soon to stay with us.

8/10 - 좋아요

Mike 님, TUCSON

The room was pretty clean, I had to ask them to vacuum the floor, as it needed it. Kenny (maintenance) came up promptly do that. The AC in room 307 wasn't working, so they moved me to another room. Sean (ad min) approved a late check out for which was prompted by Joyce, she was great. Kenny, Melissa and Joyce were wonderful to me, they are an asset to the company. The wifi for the TV was horrendous and would go down for 10 minutes at a time. Atrium would definitely be losing business because of that. The staff made my stay there very enjoyable, but the company needs to spend some money to make their jobs easier, especially when dealing with people that are upset about TV reception.
2023년 10월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thank yo Mike for taking the time to leave a review. We are happy to see you had a wonderful time.

6/10 - 괜찮아요

Mike 님, TUCSON

2023년 10월에 4박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 25일
Thank you Mike for taking the time to leave a review. We hope you had a great time.

10/10 - 훌륭해요

Karter

2023년 10월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 11월 1일
Thank you Karter for taking the time to leave a review. We hope you and you family had a great time.

6/10 - 괜찮아요

Michael

2023년 10월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 11월 1일
Thank you Michael for taking the time to leave a review. We hope you had a good time.

10/10 - 훌륭해요

CORA

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful from check in to check out. Will definitely be staying here again
2023년 10월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 11월 1일
Thank you Cora we hope you had a wonderful time and will come back soon to visit.

10/10 - 훌륭해요

Mia

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Jason

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
When we checked in, we were given keys to a room that was already occupied which was inconvenient and frustrating for both us and the people in the room we were attempting to get into. We were switched to another room quickly but the new room had cleanliness issues. The toilet was disgusting with urine all over the rim along with a giant pubic hair. It clearly had not been cleaned.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Aleshia

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

Marilou

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and first time experience to this hotel.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Katie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I had a lovely stay.
2023년 9월에 5박 숙박함

4/10 - 별로예요

Pearl 님, CHARLOTTE

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They need to upgrade the property and fix the internet and cable connections in the hotel. Their staff should look more professional and be more helpful.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Shane

Staff was nice. Ice machines out of order. Hot water doesn't stay hot for long while taking a shower. Floors are dirty. Just where a pair of white socks. Youll be amazed. Wasnt a bad stay just those three things. Hopefully they will address some of them. Then i give it 5 stars.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Lori

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Lori for taking the time to leave a review. We are so glad to see you had a wonderful time. We hope to have you and your family back soon.

8/10 - 좋아요

Angela

2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Angela for taking the time to leave a review. We hope you and your family had a wonderful time.

8/10 - 좋아요

Charlotte

가족 여행
좋아요: 청결 상태, 객실의 편안함
Overnight Beach Visit
Great overnight stay. Perfect for me & my daughter. Loved the location….close to everything we needed! Staff was very friendly. Lots of room & comfy bed.
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Charlotte for taking the time to leave a review. We are so glad to se you had a great time.

6/10 - 괜찮아요

Leslie

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you for taking the time to leave a review. We hope you had a wonderful time.

10/10 - 훌륭해요

Cynthia Nieves

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms, except they didn't sweep or mop the room. I had to do that myself, otherwise it was a nice stay
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you for taking the time to leave a review. We are so happy to see you had a wonderful time with us. Hope you and your family come back soon.

2/10 - 너무 별로예요

Tiara

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff at the hotel was great but I was extremely frustrated and disappointed due to The first room we were put in I set up for my sons birthday but then noticed the whole living room smelled like vomit like they just went over it with a wet mop but didn’t clean it the front desk was helpful but had to move us to a new room due to no housekeeping being available so I had to take everything down and cart it 3 floors up and set it up again
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Sorry we did not meet expectations.

8/10 - 좋아요

Reginald

좋아요: 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for taking the time to leave a review. We are glad to see you had a great time.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 객실의 편안함
Comfortable
The rooms are spacious, a lot better than expected. Full kitchen, courteous staff and very quiet, I would stay there again.
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
We are so glad to see you had a great time.

8/10 - 좋아요

ERICK

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great location
This hotel is a easy walk to the convention center and to boardwalk, its nice having a kitchenette and all the utensils in the room
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you Erick taking the time leave a review. We are so glad you had a wonderful time.

10/10 - 훌륭해요

Margery

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our room was clean. You could smell the cleanliness. The staff was pleasant and very accommodating. It was a 5-7 minute walk to the Boardwalk. The weather was perfect to enjoy the beach every day (until the hurricane lol). You’re within walking distance to everything you need. A mile away from the grocery store. We had a wonderful visit!
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for taking the time to leave a review. So glad to see you had a wonderful time.

10/10 - 훌륭해요

Bernadette

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for the great score. Glad to see you had a great time.

6/10 - 괜찮아요

Barb

좋아요: 청결 상태
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for taking the time to leave a review Barb.

6/10 - 괜찮아요

Erica

가족 여행
It was what it was.
TV in the bedroom wasn't working. Wifi wouldn't connect. No top cover sheet for the pull out couch. Smelled like cigarettes and mildew.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you Erica for leaving a review.

8/10 - 좋아요

Kimberly

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it's a nice clean hotel. Conveniently located for walking to alot of amenities. Dissatisfied because when we wanted to watch TV we had no cable. When the cable worked it was only for a few minutes and would go off again. Also the indoor pool had some kind of film in the water. This was our 2nd trip to the Atrium.
2023년 9월에 4박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for taking the time to leave a review. Glad to see you had a wonderful time.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 객실의 편안함
First time stay and would return
This resort is geared more toward families as the suites are large and accommodating. As a solo stay, I only used the bathroom and bedroom. It was quiet to sleep and comfortable.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you Shawn for the review. So happy to see you and your family had a great time.

10/10 - 훌륭해요

Justine

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location & the price
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Justine for taking the time to leave a review. We love to hear you had a great time.

8/10 - 좋아요

Pam

Awesome servuce
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for taking the time to leave a review. We hope you had a great time.

8/10 - 좋아요

Mildred

연인과의 여행
좋아요: 청결 상태
We were up on the fifth floor and it was nice view. The room was clean shower was nice. You could tell they renovate it. My only complaint is the pool, a strong smell of chlorine but other than that I enjoyed the room. The people at the front desk were very friendly, I will come back again so I read that complaints from other people and I’m glad that I see they were taken care of. I come back again and we left out at 4 o’clock in the morning. It was someone at the desk so I thought comfortable insecure thank you.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you Mildred for taking the time to leave a review. We hope you had a wonderful time.

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태
I liked the walking distance to the beach, really close
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Christopher for taking the time to leave a review. We are so glad to see you had a great time.

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 객실의 편안함
Great location, clean room, friendly staff
Clean room, friendly and helpful staff. It’s within walking distance to the beach and restaurants. Offered free charging for EV. Highly recommend. Will stay here again.
2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
So glad to see you have a wonderful time.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Disappointed all around.
The condition of the interior and exterior of the building was not accurately depicted on the website. My room was full of black hairs, in the bathroom and on the bed and the carpet seemed musty. The pool is in the lobby and made that and the hallway smell like chlorine. The alarm clock in my room was smashed into pieces. The instructions given implied that I was responsible for taking out my own trash which seemed odd to me. I can see if you were staying for a longer period of time that the kitchen would have been great but I was only there for 2 nights. The location was very close to the boardwalk and to many restaurants which was nice.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 26일
Thank you for the feedback. Sorry we did not meet expectations.

10/10 - 훌륭해요

Yunhee

2023년 9월에 3박 숙박함
답변 제공: Sean Parkin 님, 2023년 11월 1일
Thank you for taking the time to leave a review Yunhee. We are happy to see you enjoyed your vacation.

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Not bad, not great.
Well, for the price and just 2 blocks from the beach I can’t complain too much. The main downside for us was the floor… it was dirty AND had been “cleaned” with some kind of product that left it weirdly slimy. There was a residue that came off on bare feet. Very disturbing. When I took a paper towel and wiped the floor to see what the heck was going on, the towel came back BLACK with dirt. The pool had WAY TOO MUCH CHLORINE. Could barely walk by it without choking from the fumes, which permeated the entire atrium space. Positives were the linens were clean and scent-free, as requested. The bed was pretty comfy. And the little kitchen was cute, clean and convenient. Also, young lady at front desk, JANAI, was lovely and helpful.
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 15일
Thank you Michael for taking the time to leave a review. Thank you for the feedback

2/10 - 너무 별로예요

Joya

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was filthy. From the absolutely disgusting (!!!!!) pool to the bag of dirty linens on the bed to the stained carpet to the sticky (!!!) surfaces in the bathroom we could not have been more disappointed.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 15일
Thank you for the review Joya, sorry we did not meet expectations.

8/10 - 좋아요

Nadine 님, Quebec

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien installé. Cuisine rénovée. Manque seulement napperon pour manger à la table.
2023년 9월에 2박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 15일
Thank you Nadine for taking the time to leave a review. We hope you had a great time.

10/10 - 훌륭해요

Manon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gens très gentil, avons manqué de rien, toaster, micro onde avec convection laveuse sécheuse gratuite ☺️ que de bons mots je vais retourner à cet hôtel sans souci.
2023년 9월에 1박 숙박함
답변 제공: Sean Parkin 님, 2023년 9월 15일
Thank you for taking the time to leave a review. We are happy to see you had a great time.

10/10 - 훌륭해요

Manon

2023년 8월에 7박 숙박함
답변 제공: Sean Parkin 님, 2023년 10월 3일
Thank you Manon for taking the time to leave a review and we hope you had a blast while with us.