외관

하얏트 하우스 필라델피아/플라이마우스 미팅 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 564개" "
평점 8 - 좋아요. 1004개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 89개" "
평점 4 - 별로예요. 1004개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 61개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Eunha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Here is clean and big place.
2021년 2월에 2박 숙박함
답변 제공: Anna 님, 2021년 3월 24일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

JIWOO

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치와 편안함
필라델피아와 킹 오브 프러시아 양 쪽 모두에서 멀지 않습니다. 넓은 객실은 편안합니다. 야외 수영장을 이용할 수 있는 계절에 방문한다면 더욱 좋을 듯.
2020년 1월에 1박 숙박함
답변 제공: Devin J 님, 2020년 1월 31일
We are thrilled to hear our hotel was perfectly located for all your needs during your stay, Jiwoo. Come back and visit the Hyatt House Plymouth Meeting during the summer when the pool is open!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 25박 숙박함
답변 제공: Devin J 님, 2019년 9월 26일
Thanks for the review of our Hyatt House Plymouth Meeting!

2/10 - 너무 별로예요

kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Booked better room, told sold out when I check in
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ashram 님, Jamaica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Ashram, thank you for choosing Hyatt House Philadelphia Plymouth Meeting and for leaving a 5-star rating. We truly appreciate your support and look forward to welcoming you back in the future.

10/10 - 훌륭해요

TSIN YI 님, Collingswood

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Thanks for the fantastic rating, Tsin!It's outstanding we could exceed your expectations during your stay at Hyatt House Philadelphia Plymouth Meeting. We're all looking forward to your next stay with us.

4/10 - 별로예요

Rexhep

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Thank you for sharing your feedback, Rexhep.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

6/10 - 괜찮아요

Zhi Gui

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Zhi Gui, it's apparent your recent stay with us didn't quite meet your expectations. We appreciate your feedback, as it provides us opportunities to improve. We truly hope for another chance to make a positive impression on your next visit.

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Spencer, it's fantastic to see your ratings for Hyatt House Philadelphia Plymouth Meeting. We're thrilled your visit with us was exceptional and appreciate your rating. We're looking forward to your next stay with us.

10/10 - 훌륭해요

MOHAMMAD F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Thank you for the amazing rating, Mohammad!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt House Philadelphia Plymouth Meeting soon!Thanks again for leaving your feedback!

10/10 - 훌륭해요

Christina Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room for a reasonable price. It was clean, quiet and had a great free breakfast buffet.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Christina, we are thrilled to learn you appreciated not only the cleanliness and peaceful environment of the Hyatt House Philadelphia Plymouth Meeting but also our complimentary breakfast buffet. Our aim is to offer excellent value and we are delighted that you recognized this. We can't wait to have you back with us again in future!

10/10 - 훌륭해요

Elizabeth

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is great!
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 17일
Elizabeth, the Hyatt House Philadelphia Plymouth Meeting team is thrilled to hear you enjoyed your stay! Your positive feedback truly warms our hearts. We look forward to welcoming you back during your next visit to the area.

6/10 - 괜찮아요

Kathleen

좋아요: 직원 및 서비스
별로예요: 청결 상태
The bathroom smelled like cigarettes
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Kathleen, thank you for sharing your recent experience. We regret to hear about the unpleasant scent in the bathroom during your stay. We appreciate your feedback as it helps us to continue to improve for our future guests.

2/10 - 너무 별로예요

Sage

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Sage, it's concerning to hear about your rating without any specific comments to address. If you'd like to discuss your experience further to help us improve, we would greatly appreciate your direct feedback. Thank you.

10/10 - 훌륭해요

Charmaine

좋아요: 청결 상태
답변 제공: Customer Service 님, 2024년 1월 29일
Thanks for sharing this perfect rating, Charmaine!We're thrilled to hear you enjoyed your stay at Hyatt House Philadelphia Plymouth Meeting! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

KATHLEEN MARIE

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Kathleen, thank you for choosing to stay at Hyatt House Philadelphia Plymouth Meeting. We're thrilled to know we met your expectations and hope to welcome you back in the near future.

10/10 - 훌륭해요

Sudeshna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had an awesome stay! Will book this in the future again.
답변 제공: Customer Service 님, 2024년 1월 23일
Sudeshna, it's wonderful to hear that you had an excellent stay at Hyatt House Philadelphia Plymouth Meeting! Thank you for your commitment to return in the future. We eagerly look forward to welcoming you back.

10/10 - 훌륭해요

Wendi

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for the great rating, Wendi!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt House Philadelphia Plymouth Meeting! We hope you plan on staying with us again soon!We're looking forward to your next visit!

2/10 - 너무 별로예요

Mercy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this property was wrong. From the booking via Expedia to the customer service girl was just unprofessional. So as we all know, we humans can not control weather situations. My stay was scheduled fo Monday 01/15-1/19, but unfortunately, the snow made it impossible for me to drive from Maryland to Blue Bell and Expedia refused to give me a refund for the Monday. I had to check out earlier on 01/18 than scheduled on 01/19 and again Expedia refused to give me a refund.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Janelle

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Janelle, thank you for visiting the Hyatt House Philadelphia Plymouth Meeting and leaving such a high-rated score. We are thrilled to see your satisfaction, and we hope you choose to stay with us again in the future. Safe travels!

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Tiffany, your outstanding rating for Hyatt House Philadelphia Plymouth Meeting is sincerely appreciated. We're grateful for your support and are happy to see you enjoyed your stay with us. We look forward to welcoming you back on your next trip.

10/10 - 훌륭해요

Denisse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Denisse, thank you for taking the time to rate your stay at Hyatt House Philadelphia Plymouth Meeting. We are thrilled that you had a pleasant experience with us and we remain at your service for any future visits. Safe travels!

10/10 - 훌륭해요

Gustavo 님, Lima

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amabilidad de todo el personal de atención
2023년 12월에 10박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Gustavo, estamos encantados de saber que todos los miembros de nuestro equipo en Hyatt House Philadelphia Plymouth Meeting fueron amables durante su estadía. Esperamos volver a verte pronto.

10/10 - 훌륭해요

cinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely room.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Cinda, we're pleased to hear how much you appreciated the charm and comfort of your accommodations at Hyatt House Philadelphia Plymouth Meeting. Thank you for staying with us and sharing your positive experience. We look forward to welcoming you back soon.

8/10 - 좋아요

Terrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower head is amazing!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Terrell, it's wonderful to hear you appreciated the shower head at Hyatt House Philadelphia Plymouth Meeting. We continuously strive to provide amenities that enhance our guest's comfort. We're looking forward to welcoming you back!

10/10 - 훌륭해요

angle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Thank you for the wonderful rating, Angle!It's fantastic you enjoyed your time at Hyatt House Philadelphia Plymouth Meeting so much! We look forward to hosting you again soon for another amazing experience!

8/10 - 좋아요

Jenn

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Jenn, thank you for choosing Hyatt House Philadelphia Plymouth Meeting. It's heartening to know your stay was enjoyable. We appreciate the positive rating and hope to have the pleasure of welcoming you back in the near future. Safe travels!

10/10 - 훌륭해요

Jenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Malcolm was a sweet heart
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Jenn, it's delightful to know you had such a positive interaction with one of our team members during your stay at Hyatt House Philadelphia Plymouth Meeting. We'll be sure to pass your kind words to Malcolm. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure staying here.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Rachel, it's always a joy to hear from regular guests like you. We're thrilled that your stay at the Hyatt House Philadelphia Plymouth Meeting continues to meet your expectations. Your kind words will surely motivate our team members. We eagerly look forward to your next visit.

10/10 - 훌륭해요

angle

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 21일
Angle, thank you for choosing the Hyatt House Philadelphia Plymouth Meeting for your stay. It's always rewarding to hear that our guests had a wonderful experience with us. We're looking forward to welcoming you back for another stellar stay.

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was spacious and clean and good for the price
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Jason,Thank you for choosing the Hyatt House Philadelphia Plymouth Meeting. We're pleased to hear you found your room to be extensive and immaculate. Additionally, knowing you found our pricing fair is valuable feedback as we strive to deliver excellent value. We look forward to welcoming you back in the future.

8/10 - 좋아요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Kayla, thank you for giving Hyatt House Philadelphia Plymouth Meeting such a positive score! We hope to have the opportunity to welcome you back soon for an even more delightful stay.

10/10 - 훌륭해요

Lisa

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the amazing rating, Lisa!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt House Philadelphia Plymouth Meeting!

10/10 - 훌륭해요

jacqueline

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good clean hotel good breakfast
Second stay here, good hotel very clean and the beds are very comfortable. Breakfast was very good. Would recommend
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 14일
Jacqueline, it's wonderful to know you've had another successful stay at the Hyatt House Philadelphia Plymouth Meeting. Thank you for appreciating our cleanliness, comfortable beds, and enjoyable breakfast. Your supportive recommendation is truly valued. Looking forward to serving you again in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 16일
John, it's great to see your top-rated score. We're overjoyed you enjoyed your stay at Hyatt House Philadelphia Plymouth Meeting so much. Your satisfaction is our priority and we relish the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 12월 8일
Thanks for the outstanding rating, Stanley!We're delighted your time at Hyatt House Philadelphia Plymouth Meeting was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 - 괜찮아요

Corey

연인과의 여행, 가족 여행
별로예요: 청결 상태
Nothing special, just good value
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Corey, thank you for sharing your thoughts. We strive to offer more than just value, focusing on providing our guests with memorable experiences. It's evident we didn't quite meet that mark during your stay. We'll ensure your feedback is considered as we continuously seek to improve. We hope we'll have another chance to impress you in the future.

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Room needed deep cleaned. There was what looked like bodily fluids on the box spring cover, dust and hair in her bathroom and food on kitchen appliances.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Elizabeth, it's regrettable to hear your stay didn't meet all your expectations. We're addressing the concerns raised about cleanliness immediately. Your feedback helps us uncover areas for improvement to ensure top-notch experiences for all our guests. Thank you for taking the time to share this feedback.

4/10 - 별로예요

Michael

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Back from road , great staff. However the pull out bed is garbage not even suitable for kids. no padding, just springs. They chose to sleep on couh and were uncomfortable. Walls are thin and you can hear the room next door..
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 30일
Michael, we're glad you were appreciative of our hardworking team members, but regret hearing about your issues regarding the bedding and noise. At our hotel, guest comfort is a priority, and we're sorry to hear that these aspects did not meet your expectations. It's feedback like yours that helps us improve, and we will certainly take into account your comments as we continue to enhance our guest experience. We hope to have another opportunity in the future to provide you with the quality stay you were expecting.

10/10 - 훌륭해요

James

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The feel of home living at the Hyatt. Not much to complain about, sorry! Always look forward to staying there when we are in town.
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
James, we are delighted to know that you found Hyatt House Philadelphia Plymouth Meeting to have a homely ambiance. We appreciate your kind comments and eagerly look forward to welcoming you back whenever you're in town. Thank you for sharing your experience.

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Jay, it's great to hear you had a superb experience at the Hyatt House Philadelphia Plymouth Meeting. We appreciate your rating and can't wait to welcome you back for another memorable stay. Thank you for choosing us.

2/10 - 너무 별로예요

Scott

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to take my mom to the hospital prior to our stay. It was too late to cancel. Expedia called the hotel to help me but the hotel REFUSED to give us any kind of refund. Terrible.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Scott, it's regrettable to learn about your situation. We understand unexpected circumstances can arise and affect travel plans. While our refund policy is designed with specific guidelines, we also appreciate platforms like Expedia assisting guests in communicating such matters. Your feedback provides valuable insight into our cancellation policy. We'll take this into consideration as we continually work to enhance our guest experiences.

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed here for a week, it was a solo trip and everyday i felt very comfortable and relaxed! Thank you!
2023년 11월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 11월 24일
Jacqueline, we are delighted to hear that your solo stay at Hyatt House Philadelphia Plymouth Meeting provided you with ultimate comfort and relaxation! We strive to offer a peaceful environment for our guests, and it's fantastic to know we met your expectations. We eagerly look forward to welcoming you back in the future!

10/10 - 훌륭해요

Raymond

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel super clean and very comfortable room. Breakfast was good. Would stay again and recommend
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Raymond, it's delightful to know that you appreciated the Hyatt House Philadelphia Plymouth Meeting's cleanliness, comfort, and breakfast offerings. We're heartened to learn that you'd return and spread the word about your positive experience. Your recommendation is highly valued and we're eagerly anticipating your next visit.

10/10 - 훌륭해요

Ginamarie

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Ginamarie, thank you for choosing Hyatt House Philadelphia Plymouth Meeting! It's wonderful to hear that you had an enjoyable stay. We appreciate your feedback expressed through your high rating. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Ethan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with our stay there!
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 15일
Ethan, we're thrilled to hear that you had an enjoyable experience at Hyatt House Philadelphia Plymouth Meeting. It is always rewarding to see our guests leave happy. We hope to welcome you back soon!

8/10 - 좋아요

Tiea

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Tiea, thank you for choosing the Hyatt House Philadelphia Plymouth Meeting for your recent stay. It seems you had an enjoyable experience, and we would love to hear more detailed feedback, if possible. We are aiming to provide an exceptional stay for our guests and your input will be beneficial. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Dominique

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Breakfast not good
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 8일
Dominique, it's regrettable to hear your breakfast experience did not meet your expectations. We value your feedback and will share it with our culinary team to ensure we improve our offerings. We hope to have the chance to provide a better dining experience in the future.

8/10 - 좋아요

Lakeciha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
My stay was good. It was quiet and staff was pleasant. The bed was too firm. Other than that very nice hotel.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 1일
Lakeciha, it's delightful to hear that you appreciated the tranquil atmosphere of Hyatt House Philadelphia Plymouth Meeting and our team's friendliness. We understand you found the bed a touch too rigid for your preference. Your feedback is valued as we're always striving to improve our guest experience. Thank you for considering us a nice accommodation, we look forward to making your next stay even more enjoyable.

4/10 - 별로예요

Ahmed

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 20일
We appreciate the feedback, Ahmed.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.