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나이츠 인 노스 베이 여행 후기

2.5 out of 5
나이츠 인 노스 베이
255 Mcintyre St W, North Bay, ON

이용 후기

6.6
평점 10 - 훌륭해요. 36개 이용 후기 중 9개" "
평점 8 - 좋아요. 36개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 36개 이용 후기 중 7개" "
평점 4 - 별로예요. 36개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 36개 이용 후기 중 6개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Susanne

단체 여행
좋아요: 직원 및 서비스
답변 제공: Knights inn management 님, 2024년 1월 22일
Thank you for choosing Knights Inn North Bay. We are delighted to witness that you enjoyed your stay and our amenities. We hope to see you again soon.

6/10 - 괜찮아요

Diane

2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2024년 1월 22일
Thank you for choosing Knights Inn North Bay. We are delighted to witness that you enjoyed your stay and our amenities. We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 12월 8일
Thank you for choosing Knights Inn North Bay. We are delighted to witness that you enjoyed your stay and our amenities. We hope to see you again soon.

4/10 - 별로예요

Sheila

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I checked in at 8:30 pm, the office was locked and dark. Another customer had to point out the 'ring for service' bell; the concierge made it clear I was interrupting his call. He also warned me not to slip on the unsanded ice right outside my room... and all across the parking lot. The room was fairly dirty, with black handprints on the walls, bug smears on the ceiling, makeup(?) smears on the lightswitches and a lot of mildew in the bathroom. The boxspring had a bedbug cover, but the mattress cover was only half on. The sheets and towels were laundered but stained. There was only one blanket, and I would have had to walk across the ice to the dark office to get another one. I was looking for a simple, clean room, as I wasn't going to spend much time there, but it's now clear the Google reviews are planted.
2023년 12월에 2박 숙박함
답변 제공: Knights inn management 님, 2023년 12월 8일
Thank you for taking the time to review Knights Inn, North Bay. We regret that your stay did not meet your expectations, and we sincerely apologize for any inconvenience caused. However, we would like to address some aspects of your feedback regarding your behavior during your stay.It's our standard policy to charge for additional linens, and while we provided you with an extra one complimentary, there may have been a misunderstanding about the policy.Regarding your frequent visitors, our policy requires all guests to check in with the office for security reasons. Unfortunately, your guests did not comply, leading to the cancellation of your deposit. We understand this may have caused frustration, but we must uphold our policies to ensure a safe and secure environment for all guests and staff.Lastly, our team applies sand and salt to walkways for safety reasons, especially during winter. The front desk mentioned this was done considering your use of glasses and walking stick, prioritizing your safety. We hope you understand that our actions are driven by a genuine concern for the well-being of our guests.We appreciate your feedback and encourage open communication. If you have any further concerns or suggestions, please feel free to reach out to us directly. Once again, we apologize for any inconvenience during your stay.

8/10 - 좋아요

Darcy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
1 night stay, solo booking. Room was clean & comfortable as expected of a basic motel/inn. Front desk was not always manned. Lacked a wake up call service, however alarm clock was available in the room Overall experience was good. Would not hesitate to book again in the future.
2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 22일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon.

2/10 - 너무 별로예요

William

별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 21일
It is disappointing to read of your experience, and we cannot apologize enough. Our team will investigate your comment internally and ensure we improve going forward. Thank you for reaching out to share your feedback with us. Improving is what we intend to do, and guest feedback aids us in that effort. Safe travels, and we hope you return to see all the ways we have improved.

2/10 - 너무 별로예요

Mini

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had just arrived in the room and it smelled like garbage, very terrible smell! I almost fainted... Thank you expedia for resimbursing us in full because the manager refused to give us our money back! We had to call the police on them. Kansy Kanss
2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 19일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

4/10 - 별로예요

marsha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Both on the website and the large sign on the road said breakfast was included. When we asked they said it was only included in the summer. What?
2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 11일
Thank you for taking time to review our property. As we talked that breakfast was undergoing some changes in menu because of winters, so it may take little time to come into effect. Secondly, the large board on the road says SPECIAL RATES FOR CREW. I remember you mentioning that you had hard time reading things in dark. So not your fault.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태
It was very quiet and in good shape.
2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 5일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

4/10 - 별로예요

Kelly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 11월 11일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing fancy but really enjoyed my 2 day stay.
2023년 10월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 10월 24일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 30일
Thank you sandra for the response. We apologize for not making it up to standards for you.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 21일
Thank you for 8 points. Appreciate your efforts. Thank you for staying with us.

8/10 - 좋아요

Jojo

연인과의 여행
A lot of people smoking outside Not feeling safe There was clothes Inside the sofa The window cover was broken and could not close properly Black mode around the tub and bathroom
2023년 9월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future

6/10 - 괜찮아요

Dirkson

Good location
2023년 9월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
Thank you for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

10/10 - 훌륭해요

Mathieu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

10/10 - 훌륭해요

shivom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really love the hotel and staff . An honest opinion must try once
2023년 8월에 4박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

8/10 - 좋아요

Ron

2023년 8월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
Thank you for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

6/10 - 괜찮아요

Matthew

2023년 8월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
Thank you for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

10/10 - 훌륭해요

Annie

2023년 8월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 9월 20일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

4/10 - 별로예요

Ann

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very run down and dirty
Very run down. No breakfast as advertised.
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are disappointed to read your negative review of Knights Inn North Bay. We strive to provide a pleasant and relaxing stay for all our guests, but it seems that we fell short of that goal in your case. We sincerely apologize for any problems or inconvenience you faced. We would like to hear more from you and offer you a resolution.

2/10 - 너무 별로예요

Debbie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’m not sure how you could even have this place on your list of places to stay. Homeless on street room disgusting and old mattress laying in parking lot
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Served its purpose
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
Thank you for your kind words and for choosing Knights Inn North Bay. We are delighted to hear that you enjoyed your stay and our amenities. We hope to see you again soon!

6/10 - 괜찮아요

Sherry

2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

10/10 - 훌륭해요

Divya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I recommend knights inn North bay to anybody looking for clean, convenient and safe stay!
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
What a wonderful review! Thank you for sharing your experience at Knights Inn North Bay. We are thrilled that you had a great time and found everything to your liking. We look forward to hosting you again in the future!

4/10 - 별로예요

Atharva

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

2/10 - 너무 별로예요

Xiaoting

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

2/10 - 너무 별로예요

Denis

2023년 7월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

6/10 - 괜찮아요

Lucie

Good
2023년 7월에 1박 숙박함
답변 제공: Vishal 님, 2023년 9월 8일
We are sorry to hear that you were not satisfied with your stay at Knights Inn North Bay. We apologize for any inconvenience or discomfort you experienced. We value your feedback and we will use it to improve our services and facilities. We hope you will give us another chance to serve you better in the future.

8/10 - 좋아요

Shelby

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man at the front office was very friendly, polite and welcoming. Room was clean, and very quiet.
2023년 7월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 7월 26일
Thankyou Shelby for taking time to review our property. We appreciate our honest guests with honest reviews. We will keep growing in positive manner and keep customers like you happy with our hospitality.

10/10 - 훌륭해요

Vanya

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is amazing, very helpful, kind and provided all the info that I asked for! The inn is perfect for the money.. very clean, spacious room, the mattress is very comfortable.
2023년 7월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 7월 18일
Thankyou Vanya for taking time to review our property. We appreciate our honest guests with honest reviews. We will keep growing in positive manner and keep our Not forgettable customers like you happy with our hospitality.

6/10 - 괜찮아요

Marianne

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The Knights Inn has a great location in downtown North Bay, but it was really more of a bottom-of-the-barrel motel. The inside of our room was clean and comfortable, and the gentlemen in the office were very friendly. However, the toilet paper holder was coming out of the wall, and there was a terrible smell of cigarettes when you used the blow dryer. The "breakfast included" was the strangest yet: two slices of bread in a plastic bag, with salt and pepper, honey and peanut butter, some chocolate chip cookies, and an apple. No real milk for your Tim Horton's coffee pod, nor hot coffee for you. It's sad how much it costs to stay even at a place like this with current inflation, but I would recommend splurging for another location.
2023년 7월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 7월 15일
Thank you for telling us about your experience.We sincerely apologize that your experience did not meet your expectations or our standardsWe appreciate your feedback, as we’re always looking for ways to improve our business.

8/10 - 좋아요

Pascal

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Knights inn management 님, 2023년 7월 9일
Thanks Pascal for good points.