Thank you Sir, for taking the time to write us a review, but I'd like to add a few clarifications concerning your report because I don't appreciate your lies because we didn't give in to your blackmail to make a bad comment.You say that my receptionist told you that breakfasts were included with your room, but it's absolutely the opposite, you were warned at the time of your reservation, as well as at check-in, and you even signed this check-in sheet! Your bad faith reaches its peak when you say that I changed the expedia page in front of you for the breakfast and for the A/C , when first of all this manipulation would require at least 1 week of delay to be changed, and that it was just to show you that even at the time of your reservation, everything was already written on our internet page! As for your booking of the villa when there were only 2 of you, we simply accepted your booking, without any prior request on your part... so it seems logical to me that if you decide to rent for the 2 of you, a villa with 3 bedrooms and private pool (and that's your absolute right)... the price would be higher than renting a single room, wouldn't it? Nobody oblige you to rent the villa !Finally, as far as TV is concerned, we are in Costa Rica and the package of TV channels we have is mainly in Spanish... do you know that this is the official language in Costa Rica? Moreover, 2 times my receptionists came to explain how it worked... and finally, Carlos also offered to help you with your luggage! We're not new to the hotel business, and you should know that many customers come back .... but fortunately for us we have many lovely customers who would never dare to blackmail us with a bad review in order not to pay for their breakfasts!And it's well known that the greatest pleasure of hoteliers who work hard to satisfy their customers is to steal from them and modify their website in real time to deceive their customers !!!!! We wish you a very happy vacation in Costa Rica.

Thank you so much for coming Rachel. Really it was a pleasure to have you and your family as our guests. Maybe we will come to visit you one day too !

Thank you so much for visiting us Chris !

Thank you very much for your feedback !

Hello Eoghan, Many thanks for visiting us, it was a pleasure to have you as our guests. We are changing some mattress, next one will be this one! Best,

Hi Nicholas, Thank you very much for your kindly comment. It was a pleasure to have you as our guests. We hope you will have a great trip. Best,

Cher hôte, Nous vous remercions et sommes heureux que votre séjour chez nous vous ait plu. Au plaisir de vous accueillir de nouveau.